NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL Review

Get Information, Ratings, Surveys, and Compare NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 74%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL, Survey Analysis.)

In the briefest summary, NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in EVANSTON, IL. Its five star rating is 5 . Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 140010. It does provide emergency services. There are 2,169 medical professionals and 238 doctor groups affiliated with the hospital. On average at NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL, emergency patients were charged $24,629. This is lower than the state average of $25,739. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 74% of the patients surveyed definitely recommended NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL, while only 5% did not recommend going to NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL

Address:

2650 RIDGE AVE
EVANSTON, IL 60201
(847) 432-8000
Click for Map

Medicare Provider Number:

140010

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Other

Overall Hospital Quality Star Rating for NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 64 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 9 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 53 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 59 %
Patients who reported that their room and bathroom were "Always" clean 73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 8 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 63 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 28 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 73 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 74 %
Patients who reported YES, they would probably recommend the hospital 21 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL: Not Available

Detailed table for spending and period for patients at NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $14
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $28
Outpatient (1 to 3 days Prior to Index Hospital Admission) $46
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $19
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $739
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,442
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $14
Carrier (During Index Hospital Admission) $1,490
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $691
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $175
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,571
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,121
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,750
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $86
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,431
Total (Complete Episode) $24,629

Infection Rates at NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL

These measures show how often patients at NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.07 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.39 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 28,473.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 28.19 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 5.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.18 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.05 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.41 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 20,927.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 23.46 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 4.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.17 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.18 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.06 / Same
SSI - Colon Surgery: Number of Procedures 433.00 / Same
SSI - Colon Surgery: Predicted Cases 10.49 / Same
SSI - Colon Surgery: Observed Cases 5.00 / Same
SSI - Colon Surgery 0.48 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.10 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.91 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 426.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 3.47 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 0.58 / Same
MRSA Bacteremia: Lower Confidence Limit 0.31 / Same
MRSA Bacteremia: Upper Confidence Limit 1.27 / Same
MRSA Bacteremia: Patient Days 195,196.00 / Same
MRSA Bacteremia: Predicted Cases 12.00 / Same
MRSA Bacteremia: Observed Cases 8.00 / Same
MRSA Bacteremia 0.67 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.14 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.32 / Better
Clostridium Difficile (C.Diff): Patient Days 180,387.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 102.71 / Better
Clostridium Difficile (C.Diff): Observed Cases 22.00 / Better
Clostridium Difficile (C.Diff) 0.21 / Better

How NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL Compares to Other Similar Facilities

This is how NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in EVANSTON, IL

Worst Hospitals in EVANSTON, IL

Percentages of Complications and Deaths at NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.8% SAME
Death rate for heart attack patients 10.7% SAME
Death rate for CABG surgery patients 2.2% SAME
Death rate for COPD patients 5.6% Better
Death rate for heart failure patients 9% Better
Death rate for pneumonia patients 13.4% Better
Death rate for stroke patients 9.4% Better
Pressure ulcer rate 0.8% SAME
Death rate among surgical inpatients with serious treatable complications 171.34% SAME
Iatrogenic pneumothorax rate 0.16% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.51% SAME
Postoperative acute kidney injury requiring dialysis rate 1.36% SAME
Postoperative respiratory failure rate 6.15% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.63% SAME
Postoperative sepsis rate 5.1% SAME
Postoperative wound dehiscence rate 2.12% SAME
Abdominopelvic accidental puncture or laceration rate 0.86% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.9% SAME

Skilled Nursing Facilities Near NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Elevate Care Northbrook 5:
Healthbridge of Arlington Hts 5:
Brandel Health and Rehab 5:
Thrive of Lisle 5:
Alden Estates of Evanston 5:
The Admiral at The Lake 5:
Ascension Saint Benedict 5:
Pearl of Evanston,the 5:
Citadel Care Center-Wilmette 5:
Vi at The Glen 5:
Prairieview at The Garlands 5:
The Mather Evanston 5:
Whitehall of Deerfield 5:
Terraces at The Clare 5:
Lake Forest Place 5:
Avantara Lake Zurich 5:
Alden North Shore Rehab and Hcc 5:
Oak Trace 5:
West Suburban Medical Ctr 5:
Central Baptist Village 5:
The Village at Victory Lakes 5:
Beacon Hill 5:
Little Sisters of The Poor 5:
Niles Nsg and Rehab Ctr 5:
Gottlieb Memorial Hospital 5:
Westminster Place 5:
Moorings of Arlington Heights 5:
Avantara Long Grove 5:
Winston Manor Cnv and Nursing 5:
Alden Estates of Skokie 5:
Selfhelp Home of Chicago 5:
Little Sisters of The Poor of Palatine 5:
Dimensions Living Burr Ridge 5:
Community First Medical Center 5:
Radford Green 5:
Dupage Care Center 5:
Celebrate Senior Living Niles 5:
Burgess Square Healthcare Ctr 5:
St Joseph Village of Chicago 5:
Alden Long Grove Rehab and hc Ctr 5:
Park Ridge Healthcare Center 5:
Alta Rehab at Wauconda 5:
Wynscape Health and Rehab 5:
Friendship Village-Schaumburg 4:
Park Place Christian Community 4:
Dobson Plaza 4:
Bella Terra Lagrange 4:
Grove of Northbrook,the 4:
Birchwood Plaza 4:
Addolorata Villa 4:
Elevate Care Abington 4:
Buckingham Pavilion 4:
Ascension Casa Scalabrini 4:
Glenview Terrace 4:
Astoria Place Living and Rehab 4:
Alden Lincoln Rehab and H C Ctr 4:
Ignite Medical Hanover Park 4:
Wesley Place 4:
All American Vlge Nrsg and Rhb 4:
Hillcrest Retirement Village 4:
Dimensions Living Prospect Hts 4:
The British Home 4:
Ascension Nazarethville Place 4:
Alden Des Plaines Rehab and Hc 4:
Pearl of Rolling Meadows,the 4:
Alden Poplar Creek Rehab and Hcc 4:
Deerfield Crossing Northbrook 4:
Ascension Resurrection Life 4:
Bella Terra Elmhurst 4:
Mercy Circle 4:
Arista Healthcare 4:
Wheaton Village Nrsg and Rhb Ctr 3:
Aperion Care Burbank 3:
The Grove of Evanston L and R 3:
Asbury Court Nursing and Rehab 3:
Warren Barr Oak Lawn 3:
The Waterford Care Center 3:
Covenant Living - Windsor Park 3:
Meadowbrook Manor - Lagrange 3:
Aperion Care Highwood 3:
Warren Barr Buffalo Grove 3:
Avantara Park Ridge 3:
Clark Manor 3:
The Pearl of Hinsdale 3:
Alden Estates of Barrington 3:
Bella Terra Streamwood 3:
Plymouth Place 3:
Lincolnwood Place 3:
Warren Barr Lincoln Park 3:
Aperion Care Evanston 3:
Balmoral Home 3:
Greek American Rehab Care Ctr 3:
Alden Estates of Northmoor 3:
The Grove of Lagrange Park 3:
Norwood Crossing 3:
Alden Town Manor Rehab and Hcc 3:
Avantara Libertyville 3:
Bella Terra Wheeling 3:
Aperion Care Plum Grove 3:
The Citadel of Northbrook 3:

Medical Groups Affiliated with NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL

There are 2,169 doctors and 238 medical groups that are affiliated with NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with NORTHSHORE UNIVERSITY HEALTHSYSTEM - EVANSTON HOSPITAL.