NORTHWEST COMMUNITY HOSPITAL 1 Review

Get Information, Ratings, Surveys, and Compare NORTHWEST COMMUNITY HOSPITAL 1 to other hospitals

Overall Hospital Rating: ; HCAPS approval: 63%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of NORTHWEST COMMUNITY HOSPITAL 1. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with NORTHWEST COMMUNITY HOSPITAL 1, Survey Analysis.)

In the briefest summary, NORTHWEST COMMUNITY HOSPITAL 1 is one of the types of hospitals called Acute Care Hospitals. It is in ARLINGTON HEIGHTS, IL. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 140252. It does provide emergency services. There are 1,079 medical professionals and 262 doctor groups affiliated with the hospital. On average at NORTHWEST COMMUNITY HOSPITAL 1, emergency patients were charged $25,889. This is higher than the state average of $25,739. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 63% of the patients surveyed definitely recommended NORTHWEST COMMUNITY HOSPITAL 1, while only 7% did not recommend going to NORTHWEST COMMUNITY HOSPITAL 1.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for NORTHWEST COMMUNITY HOSPITAL 1

Address:

800 W CENTRAL ROAD
ARLINGTON HEIGHTS, IL 60005
(847) 618-1000
Click for Map

Medicare Provider Number:

140252

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for NORTHWEST COMMUNITY HOSPITAL 1

Overall Rating:



The Overall Hospital Quality Star Rating for NORTHWEST COMMUNITY HOSPITAL 1 summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHWEST COMMUNITY HOSPITAL 1 to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 25 %
Patients who reported that their nurses "Always" explained things in a way they could understand 69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 32 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 18 %
Patients who reported that YES, they were given information about what to do during their recovery at home 82 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 81 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 46 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 52 %
Patients who reported that their room and bathroom were "Always" clean 58 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 18 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 13 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 63 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 63 %
Patients who reported YES, they would probably recommend the hospital 30 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of NORTHWEST COMMUNITY HOSPITAL 1, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTHWEST COMMUNITY HOSPITAL 1 provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTHWEST COMMUNITY HOSPITAL 1: Not Available

Detailed table for spending and period for patients at NORTHWEST COMMUNITY HOSPITAL 1:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $14
Outpatient (1 to 3 days Prior to Index Hospital Admission) $34
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $22
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $718
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,129
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $15
Carrier (During Index Hospital Admission) $1,722
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $795
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $198
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,792
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $832
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,664
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $92
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,833
Total (Complete Episode) $25,889

Infection Rates at NORTHWEST COMMUNITY HOSPITAL 1

These measures show how often patients at NORTHWEST COMMUNITY HOSPITAL 1 contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.25 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.66 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 3,671.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.07 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.98 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.07 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.47 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 5,216.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.51 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.44 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.09 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.83 / Same
SSI - Colon Surgery: Number of Procedures 184.00 / Same
SSI - Colon Surgery: Predicted Cases 3.62 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 0.55 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 151.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.85 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.39 / Same
MRSA Bacteremia: Upper Confidence Limit 2.93 / Same
MRSA Bacteremia: Patient Days 93,456.00 / Same
MRSA Bacteremia: Predicted Cases 3.29 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 1.21 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.24 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.65 / Better
Clostridium Difficile (C.Diff): Patient Days 85,887.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 39.33 / Better
Clostridium Difficile (C.Diff): Observed Cases 16.00 / Better
Clostridium Difficile (C.Diff) 0.41 / Better

How NORTHWEST COMMUNITY HOSPITAL 1 Compares to Other Similar Facilities

This is how NORTHWEST COMMUNITY HOSPITAL 1 compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ARLINGTON HEIGHTS, IL

Worst Hospitals in ARLINGTON HEIGHTS, IL

Percentages of Complications and Deaths at NORTHWEST COMMUNITY HOSPITAL 1

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.4% SAME
Death rate for heart attack patients 11.9% SAME
Death rate for CABG surgery patients 3.2% SAME
Death rate for COPD patients 7.1% SAME
Death rate for heart failure patients 11% SAME
Death rate for pneumonia patients 19.2% SAME
Death rate for stroke patients 12.3% SAME
Pressure ulcer rate 0.26% SAME
Death rate among surgical inpatients with serious treatable complications 136.38% SAME
Iatrogenic pneumothorax rate 0.18% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.35% SAME
Postoperative acute kidney injury requiring dialysis rate 1.05% SAME
Postoperative respiratory failure rate 5.09% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.25% SAME
Postoperative sepsis rate 5.13% SAME
Postoperative wound dehiscence rate 1.47% SAME
Abdominopelvic accidental puncture or laceration rate 0.82% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.73% Better

Skilled Nursing Facilities Near NORTHWEST COMMUNITY HOSPITAL 1

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTHWEST COMMUNITY HOSPITAL 1 ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Wynscape Health and Rehab 5:
Aperion Care Fox River 5:
Westminster Place 5:
Moorings of Arlington Heights 5:
Ascension Saint Benedict 5:
Radford Green 5:
Thrive of Fox Valley 5:
Lake Forest Place 5:
Avantara Long Grove 5:
Whitehall of Deerfield 5:
Beacon Hill 5:
Little Sisters of The Poor 5:
Pearl of Evanston,the 5:
Healthbridge of Arlington Hts 5:
The Village at Victory Lakes 5:
Alden Long Grove Rehab and hc Ctr 5:
Thrive of Lisle 5:
Selfhelp Home of Chicago 5:
St Joseph Village of Chicago 5:
Winston Manor Cnv and Nursing 5:
Niles Nsg and Rehab Ctr 5:
The Springs at Monarch Landing 5:
Vi at The Glen 5:
Little Sisters of The Poor of Palatine 5:
Elevate Care Northbrook 5:
Community First Medical Center 5:
Celebrate Senior Living Niles 5:
West Suburban Medical Ctr 5:
Oak Trace 5:
Avantara Lake Zurich 5:
The Admiral at The Lake 5:
Alden North Shore Rehab and Hcc 5:
Prairieview at The Garlands 5:
Dupage Care Center 5:
Alta Rehab at Wauconda 5:
Burgess Square Healthcare Ctr 5:
Alden Estates of Evanston 5:
Citadel Care Center-Wilmette 5:
Highland Oaks 5:
The Mather Evanston 5:
Terraces at The Clare 5:
Alden Estates of Skokie 5:
Gottlieb Memorial Hospital 5:
Dimensions Living Burr Ridge 5:
Avantara Aurora 5:
Park Ridge Healthcare Center 5:
Central Baptist Village 5:
Brandel Health and Rehab 5:
The British Home 4:
Glenview Terrace 4:
Avondale Estates of Elgin 4:
The Oaks Health Care Center 4:
Astoria Place Living and Rehab 4:
Ascension Resurrection Life 4:
Ignite Medical Hanover Park 4:
Michaelsen Health Center 4:
Bella Terra Elmhurst 4:
Batavia Rehabilitation and Health Care Center 4:
Jennings Terrace 4:
Arista Healthcare 4:
Elevate Care Abington 4:
Park Place Christian Community 4:
Ascension Nazarethville Place 4:
Alden Des Plaines Rehab and Hc 4:
All American Vlge Nrsg and Rhb 4:
Wesley Place 4:
Pearl of Rolling Meadows,the 4:
Alden Poplar Creek Rehab and Hcc 4:
Tabor Hills Health Care Fac 4:
Birchwood Plaza 4:
Bella Terra Lagrange 4:
Hillcrest Retirement Village 4:
Fair Oaks Health Care Center 4:
Alden Lincoln Rehab and H C Ctr 4:
Deerfield Crossing Northbrook 4:
Dobson Plaza 4:
Alden of Waterford 4:
Addolorata Villa 4:
Ascension Casa Scalabrini 4:
Dimensions Living Prospect Hts 4:
Grove of Northbrook,the 4:
Mercy Circle 4:
Friendship Village-Schaumburg 4:
Buckingham Pavilion 4:
South Elgin Rehab and Hcc 3:
Norwood Crossing 3:
Bella Terra Lombard 3:
Warren Barr Oak Lawn 3:
Lincolnwood Place 3:
St Patrick's Residence 3:
Aperion Care Burbank 3:
Alden Estates of Northmoor 3:
Brookdale Plaza Lisle Snf 3:
Wheaton Village Nrsg and Rhb Ctr 3:
Balmoral Home 3:
Grove of Fox Valley,the 3:
The Citadel of Skokie 3:
Greenfields of Geneva 3:
Aperion Care Evanston 3:
Bria of Geneva 3:

Medical Groups Affiliated with NORTHWEST COMMUNITY HOSPITAL 1

There are 1,079 doctors and 262 medical groups that are affiliated with NORTHWEST COMMUNITY HOSPITAL 1.

Affiliated Doctor Groups


The list of medical professionals associated with NORTHWEST COMMUNITY HOSPITAL 1 is very long, so we have added another pages. See a list of medical professionals associated with NORTHWEST COMMUNITY HOSPITAL 1.