MAYO CLINIC HOSPITAL ROCHESTER Review

Get Information, Ratings, Surveys, and Compare MAYO CLINIC HOSPITAL ROCHESTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 88%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of MAYO CLINIC HOSPITAL ROCHESTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with MAYO CLINIC HOSPITAL ROCHESTER, Survey Analysis.)

In the briefest summary, MAYO CLINIC HOSPITAL ROCHESTER is one of the types of hospitals called Acute Care Hospitals. It is in ROCHESTER, MN. Its five star rating is 5 . Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 240010. It does provide emergency services. There are 3,496 medical professionals and 107 doctor groups affiliated with the hospital. On average at MAYO CLINIC HOSPITAL ROCHESTER, emergency patients were charged $29,234. This is higher than the state average of $25,515. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 88% of the patients surveyed definitely recommended MAYO CLINIC HOSPITAL ROCHESTER, while only 2% did not recommend going to MAYO CLINIC HOSPITAL ROCHESTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for MAYO CLINIC HOSPITAL ROCHESTER

Address:

1216 SECOND STREET SOUTHWEST
ROCHESTER, MN 55902
(507) 255-1991
Click for Map

Medicare Provider Number:

240010

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Church

Overall Hospital Quality Star Rating for MAYO CLINIC HOSPITAL ROCHESTER

Overall Rating:



The Overall Hospital Quality Star Rating for MAYO CLINIC HOSPITAL ROCHESTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MAYO CLINIC HOSPITAL ROCHESTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 84 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 2 %
Patients who reported that their nurses "Usually" communicated well 14 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 91 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 8 %
Patients who reported that their nurses "Always" listened carefully to them 82 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 2 %
Patients who reported that their nurses "Usually" listened carefully to them 16 %
Patients who reported that their nurses "Always" explained things in a way they could understand 79 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 3 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 18 %
Patients who reported that their doctors "Always" communicated well 83 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 3 %
Patients who reported that their doctors "Usually" communicated well 14 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 91 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Always" listened carefully to them 83 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their doctors "Usually" listened carefully to them 14 %
Patients who reported that their doctors "Always" explained things in a way they could understand 76 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 72 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 5 %
Patients who reported that they "Usually" received help as soon as they wanted 23 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 71 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 3 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 26 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 73 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 6 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 21 %
Patients who reported that staff "Always" explained about medicines before giving it to them 66 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 15 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 80 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 13 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 52 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 24 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 9 %
Patients who reported that YES, they were given information about what to do during their recovery at home 91 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 11 %
Patients who reported that YES, they did discuss whether they would need help after discharge 89 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 8 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 92 %
Patients who "Agree" they understood their care when they left the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 3 %
Patients who "Strongly Agree" they understood their care when they left the hospital 61 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 38 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 4 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 58 %
Patients who "Agree" that they understood their responsiblities in managing their health 37 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 60 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 30 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 67 %
Patients who reported that their room and bathroom were "Always" clean 76 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 6 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 69 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 4 %
Patients who reported that the area around their room was "Usually" quiet at night 27 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 4 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 85 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 2 %
Patients who reported YES, they would definitely recommend the hospital 88 %
Patients who reported YES, they would probably recommend the hospital 10 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MAYO CLINIC HOSPITAL ROCHESTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MAYO CLINIC HOSPITAL ROCHESTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MAYO CLINIC HOSPITAL ROCHESTER: Not Available

Detailed table for spending and period for patients at MAYO CLINIC HOSPITAL ROCHESTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $3
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $53
Outpatient (1 to 3 days Prior to Index Hospital Admission) $499
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $15
Carrier (1 to 3 days Prior to Index Hospital Admission) $763
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $17,318
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $26
Carrier (During Index Hospital Admission) $1,981
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $273
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $140
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,767
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,654
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,412
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $148
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,172
Total (Complete Episode) $29,234

Infection Rates at MAYO CLINIC HOSPITAL ROCHESTER

These measures show how often patients at MAYO CLINIC HOSPITAL ROCHESTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.38 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.71 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 70,626.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 75.89 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 40.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.53 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.41 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.74 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 54,320.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 78.99 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 44.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.56 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.44 / Better
SSI - Colon Surgery: Upper Confidence Limit 0.97 / Better
SSI - Colon Surgery: Number of Procedures 1,346.00 / Better
SSI - Colon Surgery: Predicted Cases 37.66 / Better
SSI - Colon Surgery: Observed Cases 25.00 / Better
SSI - Colon Surgery 0.66 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.01 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.30 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 476.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 3.81 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.26 / Same
MRSA Bacteremia: Lower Confidence Limit 0.26 / Better
MRSA Bacteremia: Upper Confidence Limit 0.79 / Better
MRSA Bacteremia: Patient Days 350,668.00 / Better
MRSA Bacteremia: Predicted Cases 27.39 / Better
MRSA Bacteremia: Observed Cases 13.00 / Better
MRSA Bacteremia 0.48 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.48 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.64 / Better
Clostridium Difficile (C.Diff): Patient Days 331,946.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 322.75 / Better
Clostridium Difficile (C.Diff): Observed Cases 178.00 / Better
Clostridium Difficile (C.Diff) 0.55 / Better

How MAYO CLINIC HOSPITAL ROCHESTER Compares to Other Similar Facilities

This is how MAYO CLINIC HOSPITAL ROCHESTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ROCHESTER, MN

Worst Hospitals in ROCHESTER, MN

Percentages of Complications and Deaths at MAYO CLINIC HOSPITAL ROCHESTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.3% SAME
Death rate for heart attack patients 8.9% Better
Death rate for CABG surgery patients 1.6% SAME
Death rate for COPD patients 7.6% SAME
Death rate for heart failure patients 8.4% Better
Death rate for pneumonia patients 12.2% Better
Death rate for stroke patients 10.2% Better
Pressure ulcer rate 0.15% Better
Death rate among surgical inpatients with serious treatable complications 122.35% Better
Iatrogenic pneumothorax rate 0.16% SAME
In-hospital fall with hip fracture rate 0.07% SAME
Postoperative hemorrhage or hematoma rate 2.49% SAME
Postoperative acute kidney injury requiring dialysis rate 2.07% SAME
Postoperative respiratory failure rate 3.76% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 4.37% SAME
Postoperative sepsis rate 4.05% Better
Postoperative wound dehiscence rate 4.4% Worse
Abdominopelvic accidental puncture or laceration rate 1.2% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.75% Better

Skilled Nursing Facilities Near MAYO CLINIC HOSPITAL ROCHESTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MAYO CLINIC HOSPITAL ROCHESTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Fairview Care Center 5:
Good Samaritan Society - Comforcare 4:
Spring Valley Care Center 4:
Chosen Valley Care Center 4:
Field Crest Care Center 4:
The Green Prairie Rehabilitation Center 4:
Meadow Manor 2:
Whitewater Health Services 2:
Charter House Inc 2:
Samaritan Bethany Home On Eighth 2:
Zumbrota Care Center 2:
Stewartville Care Center 1:
Rochester East Health Services 1:
Edenbrook of Rochester 1:
Rochester Health Services West 1:
Madonna Towers of Rochester Inc 1:
Rochester Rehabilitation and Living Center 1:
Pine Haven Care Center Inc 1:

Medical Groups Affiliated with MAYO CLINIC HOSPITAL ROCHESTER

There are 3,496 doctors and 107 medical groups that are affiliated with MAYO CLINIC HOSPITAL ROCHESTER.

Affiliated Doctor Groups


The list of medical professionals associated with MAYO CLINIC HOSPITAL ROCHESTER is very long, so we have added another pages. See a list of medical professionals associated with MAYO CLINIC HOSPITAL ROCHESTER.