CONTACT INFORMATION REVIEWS & MORE DATA

NORTH MEMORIAL HEALTH HOSPITAL

  • Date Updated:  January 31, 2024
  • Address:  3300 OAKDALE NORTH, ROBBINSDALE, MN 55422
  • Phone:  (763) 520-5200
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   59%

  About NORTH MEMORIAL HEALTH HOSPITAL

NORTH MEMORIAL HEALTH HOSPITAL is a Acute Care Hospitals. It is in ROBBINSDALE, MN. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 240001. It does provide emergency services. There are 790 medical professionals and 118 doctor groups affiliated with the hospital. On average at NORTH MEMORIAL HEALTH HOSPITAL, emergency patients were charged $26,118. This is higher than the state average of $25,515. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTH MEMORIAL HEALTH HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 69 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 25 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 18 %
Patients who reported that their nurses "Always" listened carefully to them 66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 27 %
Patients who reported that their nurses "Always" explained things in a way they could understand 63 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 29 %
Patients who reported that their doctors "Always" communicated well 71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 22 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 16 %
Patients who reported that their doctors "Always" listened carefully to them 70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 23 %
Patients who reported that their doctors "Always" explained things in a way they could understand 64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 27 %
Patients who reported that they "Always" received help as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 33 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 31 %
Patients who reported that staff "Always" explained about medicines before giving it to them 51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 24 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 64 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 25 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 15 %
Patients who reported that YES, they did discuss whether they would need help after discharge 85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 82 %
Patients who "Agree" they understood their care when they left the hospital 49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 44 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 38 %
Patients who "Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 52 %
Patients who reported that their room and bathroom were "Always" clean 59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 15 %
Patients who reported that their room and bathroom were "Usually" clean 26 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 11 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 29 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 59 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 59 %
Patients who reported YES, they would probably recommend the hospital 33 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of NORTH MEMORIAL HEALTH HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTH MEMORIAL HEALTH HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTH MEMORIAL HEALTH HOSPITAL: Not Available

Detailed table for spending and period for patients at NORTH MEMORIAL HEALTH HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $13
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $40
Outpatient (1 to 3 days Prior to Index Hospital Admission) $636
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $30
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $476
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,506
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $13
Carrier (During Index Hospital Admission) $1,413
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $694
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $217
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,545
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,157
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,138
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $105
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,126
Total (Complete Episode) $26,118

Infection Rates at NORTH MEMORIAL HEALTH HOSPITAL

These measures show how often patients at NORTH MEMORIAL HEALTH HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.95 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.06 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 19,659.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 18.24 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 26.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.43 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.89 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.93 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 19,479.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 19.43 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 26.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.34 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.19 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.45 / Same
SSI - Colon Surgery: Number of Procedures 228.00 / Same
SSI - Colon Surgery: Predicted Cases 6.67 / Same
SSI - Colon Surgery: Observed Cases 4.00 / Same
SSI - Colon Surgery 0.60 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 14.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.13 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.32 / Same
MRSA Bacteremia: Upper Confidence Limit 1.95 / Same
MRSA Bacteremia: Patient Days 93,820.00 / Same
MRSA Bacteremia: Predicted Cases 5.67 / Same
MRSA Bacteremia: Observed Cases 5.00 / Same
MRSA Bacteremia 0.88 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.18 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.54 / Better
Clostridium Difficile (C.Diff): Patient Days 91,213.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 39.88 / Better
Clostridium Difficile (C.Diff): Observed Cases 13.00 / Better
Clostridium Difficile (C.Diff) 0.33 / Better

How NORTH MEMORIAL HEALTH HOSPITAL Compares to Other Similar Facilities

This is how NORTH MEMORIAL HEALTH HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ROBBINSDALE, MN

Worst Hospitals in ROBBINSDALE, MN

Percentages of Complications and Deaths at NORTH MEMORIAL HEALTH HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3% SAME
Death rate for heart attack patients 10.6% SAME
Death rate for CABG surgery patients 3.1% SAME
Death rate for COPD patients 8.4% SAME
Death rate for heart failure patients 10.6% SAME
Death rate for pneumonia patients 17.5% SAME
Death rate for stroke patients 12.9% SAME
Pressure ulcer rate 0.91% SAME
Death rate among surgical inpatients with serious treatable complications 186.36% SAME
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.32% SAME
Postoperative acute kidney injury requiring dialysis rate 1.65% SAME
Postoperative respiratory failure rate 12.46% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.05% SAME
Postoperative sepsis rate 6.37% SAME
Postoperative wound dehiscence rate 2.55% SAME
Abdominopelvic accidental puncture or laceration rate 0.69% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.2% SAME

Skilled Nursing Facilities Near NORTH MEMORIAL HEALTH HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTH MEMORIAL HEALTH HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
St Therese of Woodbury LLC 5:
Courage Kenny Rehabilitation Institutes Trp 5:
Park River Estates Care Center 5:
Minnesota Masonic Home Care Center 5:
Mount Olivet Home 5:
Capitol View Transitional Care Center 5:
Presbyterian Homes of Bloomington 5:
Lyngblomsten Care Center 5:
Lake Minnetonka Shores 5:
Saint Therese at Oxbow Lake 5:
Folkestone 5:
Guardian Angels Care Center 5:
Aurora On France 5:
Friendship Village of Bloomington 5:
Flagstone 5:
Fairview University Trans Serv 5:
Langton Shores 5:
Covenant Living of Golden Valley Care and Rehab Ctr 5:
Sholom Home West 5:
Good Samaritan Ambassador 5:
Redeemer Residence Inc 5:
Mount Olivet Careview Home 5:
The Birches at Trillium Woods 5:
The Gables of Boutwells Landing 5:
Cura of Monticello 5:
Meadows On Fairview 5:
Haven Homes of Maple Plain 5:
Augustana Care Hastings Health and Rehabilitation 5:
The Villas at Brookview 4:
Good Samaritan Society - Maplewood 4:
Good Samaritan Society - Specialty Care Community 4:
Apple Valley Village Health Care Center 4:
St Therese Home 4:
Good Samaritan Society - Stillwater 4:
The Estates at Greeley LLC 4:
Benedictine Health Center Innsbruck 4:
Presbyterian Homes of North Oaks 4:
Presbyterian Homes of Arden Hills 4:
Episcopal Church Home The Gardens 4:
Shakopee Friendship Manor 4:
Augustana Chapel View Care Center 4:
Andrew Residence 4:
Catholic Eldercare On Main 3:
Hayes Residence 3:
The Estates at Excelsior LLC 3:
Interlude 3:
Ebenezer Ridges Geriatric Care Center 3:
Harmony Gardens 3:
Little Sisters of The Poor 3:
Birchwood Care Home 3:
Cerenity Marian of St Paul LLC 3:
The Villas at Roseville 3:
Cerenity Care Center On Humboldt 3:
Auburn Manor 3:
Walker Methodist Westwood Ridge Ii 3:
Ebenezer Integrated Care and Rehab 3:
Norris Square 3:
Mn Veterans Home Minneapolis 3:
Shirley Chapman Sholom Home East 2:
St Anthony Park Home Inc 2:
The Villas at Richfield 2:
Carondelet Village Care Center 2:
New Brighton Care Center 2:
Maplewood Care Center 2:
Good Samaritan Society Inver Grove Heights 2:
Martin Luther Care Center 2:
Mission Nursing Home 2:
Parmly On The Lake LLC 2:
The Estates at Roseville LLC 2:
Anoka Rehabilitation and Living Center 2:
North Ridge Health and Rehab 2:
Birchwood Health Care Center 2:
The Estates at Linden LLC 2:
The Villas at The Park 2:
The Emeralds at St Paul LLC 2:
Maranatha Care Center 2:
The Villas at Osseo LLC 2:
The Estates at Bloomington LLC 2:
The Villas at The Cedars 2:
Jones Harrison Residence 2:
Episcopal Church Home of Minnesota 2:
Auburn Home In Waconia 2:
Southside Care Center 2:
Regina Senior Living 2:
Good Samaritan Society - Waconia and Westview Acre 2:
The Estates at Chateau LLC 2:
Cerenity Care Center White Bear Lake 2:
Hopkins Health Services 2:
Benedictine Health Center of Minneapolis 2:
Hope Springs at Minnetonka 1:
The Villas at Bryn Mawr LLC 1:
Woodlyn Heights Healthcare Center 1:
Grand Avenue Rest Home 1:
Lakehouse Healthcare and Rehabilitation Center 1:
The Villas at Robbinsdale 1:
Providence Place 1:
The Terrace at Crystal LLC 1:
Bywood East Health Care 1:
Southview Acres Healthcare Center 1:
St Anthony Health and Rehabilitation 1:

Medical Groups Affiliated with NORTH MEMORIAL HEALTH HOSPITAL

There are 790 doctors and 118 medical groups that are affiliated with NORTH MEMORIAL HEALTH HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with NORTH MEMORIAL HEALTH HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with NORTH MEMORIAL HEALTH HOSPITAL.

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