HENNEPIN COUNTY MEDICAL CENTER Ratings and Reviews

  About HENNEPIN COUNTY MEDICAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HENNEPIN COUNTY MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	24 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	17 %
Patients who reported that their nurses "Always" listened carefully to them	66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	27 %
Patients who reported that their nurses "Always" explained things in a way they could understand	67 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	25 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	48 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	17 %
Patients who reported that they "Usually" received help as soon as they wanted	35 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	43 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	18 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	39 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	23 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83 %
Patients who "Agree" they understood their care when they left the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	49 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	57 %
Patients who reported that their room and bathroom were "Always" clean	62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	13 %
Patients who reported that their room and bathroom were "Usually" clean	25 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	16 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	61 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	60 %
Patients who reported YES, they would probably recommend the hospital	31 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HENNEPIN COUNTY MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HENNEPIN COUNTY MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HENNEPIN COUNTY MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at HENNEPIN COUNTY MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$9
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$40
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$655
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$19
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$8
Carrier (1 to 3 days Prior to Index Hospital Admission)	$613
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,542
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$28
Carrier (During Index Hospital Admission)	$1,772
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$350
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$148
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,854
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,604
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,568
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$163
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,181
Total (Complete Episode)	$28,551

Infection Rates at HENNEPIN COUNTY MEDICAL CENTER

These measures show how often patients at HENNEPIN COUNTY MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.21 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.95 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	13,160.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	14.54 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	7.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.48 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.28 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.93 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	14,143.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	20.56 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	11.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.54 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.10 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.02 / Same
SSI - Colon Surgery: Number of Procedures	99.00 / Same
SSI - Colon Surgery: Predicted Cases	3.26 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	0.61 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	102.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.89 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	4.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.82 / Same
MRSA Bacteremia: Upper Confidence Limit	2.46 / Same
MRSA Bacteremia: Patient Days	102,408.00 / Same
MRSA Bacteremia: Predicted Cases	8.82 / Same
MRSA Bacteremia: Observed Cases	13.00 / Same
MRSA Bacteremia	1.47 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.13 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.38 / Better
Clostridium Difficile (C.Diff): Patient Days	94,596.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	60.93 / Better
Clostridium Difficile (C.Diff): Observed Cases	14.00 / Better
Clostridium Difficile (C.Diff)	0.23 / Better

How HENNEPIN COUNTY MEDICAL CENTER Compares to Other Similar Facilities

This is how HENNEPIN COUNTY MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MINNEAPOLIS, MN

Worst Hospitals in MINNEAPOLIS, MN

Percentages of Complications and Deaths at HENNEPIN COUNTY MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12.3%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.5%	SAME
Death rate for heart failure patients	9.5%	SAME
Death rate for pneumonia patients	14.7%	SAME
Death rate for stroke patients	13.4%	SAME
Pressure ulcer rate	0.4%	SAME
Death rate among surgical inpatients with serious treatable complications	178.07%	SAME
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.2%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.41%	SAME
Postoperative respiratory failure rate	9.27%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.65%	SAME
Postoperative sepsis rate	3.87%	SAME
Postoperative wound dehiscence rate	2.18%	SAME
Abdominopelvic accidental puncture or laceration rate	0.83%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.88%	SAME

Skilled Nursing Facilities Near HENNEPIN COUNTY MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HENNEPIN COUNTY MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Covenant Living of Golden Valley Care and Rehab Ctr	5:
Mount Olivet Home	5:
Meadows On Fairview	5:
Friendship Village of Bloomington	5:
Guardian Angels Care Center	5:
St Therese of Woodbury LLC	5:
Augustana Care Hastings Health and Rehabilitation	5:
Augustana Chapel View Care Center	5:
Presbyterian Homes of Bloomington	5:
Flagstone	5:
Trinity Care Center	5:
Courage Kenny Rehabilitation Institutes Trp	5:
Langton Shores	5:
Shakopee Friendship Manor	5:
Park River Estates Care Center	5:
Good Samaritan Ambassador	5:
The Villas at Brookview	5:
Folkestone	5:
Saint Therese at Oxbow Lake	5:
Minnesota Masonic Home Care Center	5:
Sholom Home West	5:
Norris Square	5:
Haven Homes of Maple Plain	5:
Fairview University Trans Serv	5:
Capitol View Transitional Care Center	5:
The Birches at Trillium Woods	5:
Hayes Residence	4:
Ebenezer Integrated Care and Rehab	4:
Good Samaritan Society - Maplewood	4:
Redeemer Residence Inc	4:
Aurora On France	4:
Presbyterian Homes of Arden Hills	4:
The Gables of Boutwells Landing	4:
Benedictine Health Center Innsbruck	4:
St Therese Home	4:
Harmony Gardens	4:
Prescott Nursing and Rehab Community	4:
Episcopal Church Home The Gardens	4:
Presbyterian Homes of North Oaks	4:
Hopkins Health Services	4:
Andrew Residence	4:
Lyngblomsten Care Center	3:
Shirley Chapman Sholom Home East	3:
St Anthony Park Home Inc	3:
Catholic Eldercare On Main	3:
Martin Luther Care Center	3:
Allina Health Restorative Suites	3:
Good Samaritan Society - Specialty Care Community	3:
The Estates at Excelsior LLC	3:
Little Sisters of The Poor	3:
Auburn Manor	3:
Ebenezer Ridges Geriatric Care Center	3:
The Estates at Greeley LLC	3:
The Estates at Linden LLC	3:
Lake Minnetonka Shores	3:
Anoka Rehabilitation and Living Center	3:
The Villas at Roseville	3:
Mount Olivet Careview Home	3:
Episcopal Church Home of Minnesota	3:
The Villas at St Paul	3:
Apple Valley Village Health Care Center	3:
Walker Methodist Westwood Ridge Ii	3:
Mn Veterans Home Minneapolis	3:
The Villas at Richfield	2:
Carondelet Village Care Center	2:
Cerenity Care Center On Humboldt	2:
Maplewood Rehabilitation Center	2:
Regina Senior Living	2:
Mission Nursing Home	2:
The Estates at Roseville LLC	2:
The Villas at The Park	2:
Birchwood Care Home	2:
The Estates at Twin Rivers LLC	2:
Cerenity Marian of St Paul LLC	2:
The Villas at New Brighton	2:
The Emeralds at St Paul LLC	2:
Good Samaritan Society - Stillwater	2:
Maranatha Care Center	2:
The Villas at The Cedars	2:
Southside Care Center	2:
Cerenity Care Center White Bear Lake	2:
The Estates at Bloomington LLC	2:
The Estates at Chateau LLC	2:
Hope Springs at Minnetonka	1:
The Villas at Bryn Mawr LLC	1:
Woodlyn Heights Healthcare Center	1:
Grand Avenue Rest Home	1:
Good Samaritan Society Inver Grove Heights	1:
Lakehouse Healthcare and Rehabilitation Center	1:
The Villas at Robbinsdale	1:
Providence Place	1:
Bywood East Health Care	1:
Southview Acres Healthcare Center	1:
St Anthony Health and Rehabilitation	1:
Edenbrook of Edina	1:
The Estates at St Louis Park LLC	1:
Crest View Lutheran Home	1:
North Ridge Health and Rehab	1:
New Brighton Care Center	1:
The Estates at Fridley LLC	1:

Medical Groups Affiliated with HENNEPIN COUNTY MEDICAL CENTER

There are 740 doctors and 67 medical groups that are affiliated with HENNEPIN COUNTY MEDICAL CENTER.

Affiliated Doctor Groups

• HENNEPIN HEALTHCARE SYSTEM INC
• HENNEPIN COUNTY
• HEALTHEAST MEDICAL RESEARCH INSTITUTE
• ASSOCIATED NEPHROLOGY CONSULTANTS PA
• ST. CROIX REGIONAL MEDICAL CENTER
• ALLINA HEALTH SYSTEM
• HEALTHPARTNERS MEDICAL GROUP
• VITREO RETINAL SURGERY PA
• HANNIBAL REGIONAL HEALTHCARE SYSTEM INC
• FREEMAN-OAK HILL HEALTH SYSTEM
• ST CLOUD HOSPITAL
• AFFINITY PSYCHOLOGICAL SERVICES PC
• FAIRVIEW EXPRESS CARE
• UNIVERSITY OF MINNESOTA HEALTH CLINICS AND SURGERY CENTER INC
• MILLE LACS HEALTH SYSTEM
• CHAMPLAIN VALLEY PHYSICIANS HOSPITAL MEDICAL CENTER
• SOUTHERN CITIES CLINIC
• NEIGHBORHOOD HEALTHSOURCE
• MINNEAPOLIS CLINIC OF NEUROLOGY LTD
• NORTH MEMORIAL HEALTH CARE
• SPECIALISTS IN GENERAL SURGERY, LTD
• FAIRVIEW HEALTH SERVICES
• CENTRACARE HEALTH - BENSON LLC
• MIDWEST RADIOLOGY PA
• SUBURBAN EMERGENCY ASSOCIATES PA
• GLENCOE REGIONAL HEALTH SERVICES
• NORAN NEUROLOGICAL CLINIC, PA
• ANESTHESIOLOGY, P.A.
• PINE MEDICAL CENTER
• UNIVERSITY OF MINNESOTA PHYSICIANS
• ARIS CLINIC PA
• METROPOLITAN ANESTHESIA NETWORK LLP
• RAMSEY COUNTY MENTAL HEALTH CENTER
• THE ALIVENESS PROJECT INC
• ASSOCIATED CLINIC OF PSYCHOLOGY INC
• INFINITE HEALTH COLLABORATIVE PA
• PARK NICOLLET CLINIC
• DIAMOND LAKE CLINIC, P.C.
• ROSEBUD INDIAN HEALTH SERVICE
• FAIRVIEW CLINICS
• ST ALEXIUS MEDICAL CENTER
• NORTHFIELD HOSPITAL
• THE DULUTH CLINIC LTD
• EMERGENCY PHYSICIANS PROFESSIONAL ASSOCIATION
• SOUTHDALE ANESTHESIOLOGISTS LLC
• HUTCHINSON HEALTH
• POUDRE VALLEY MEDICAL GROUP LLC
• RANGE REGIONAL HEALTH SERVICES
• ST CROIX PSYCHIATRIC LLC
• REGENCY HOSPITAL OF MINNEAPOLIS, LLC
• ELLIE FAMILY SERVICES PLLP
• CERTIFIED ANESTHESIA CARE CO
• NYSTROM AND ASSOCIATES LTD
• ST MARYS REGIONAL HEALTH CENTER
• MINNESOTA MEDICAL AND REHABILITATIVE SERVICES LLC
• MINNESOTA EYE CONSULTANTS, PA
• BLUESTONE PHYSICIAN SERVICES PA
• INTEGRATIVE HEALTH, LLC
• VIA ORTHOPEDICS, LLC
• OPEN CITIES HEALTH CENTER INC
• TRIA ORTHOPAEDIC CENTER LLC
• CHOICES PSYCHOTHERAPY LTD
• LAKEVIEW MEMORIAL HOSPITAL ASSOCIATION, INC.
• VALLEY PAIN RELIEF AND WELLNESS CENTER PLLC
• WINONA HEALTH SERVICES
• WEST IMAGING LLC
• NOVACARE OUTPATIENT REHABILITATION EAST INC

The list of medical professionals associated with HENNEPIN COUNTY MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with HENNEPIN COUNTY MEDICAL CENTER.