AURORA ST LUKES MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare AURORA ST LUKES MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 72%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of AURORA ST LUKES MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with AURORA ST LUKES MEDICAL CENTER, Survey Analysis.)

In the briefest summary, AURORA ST LUKES MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in MILWAUKEE, WI. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 520138. It does provide emergency services. There are 1,494 medical professionals and 117 doctor groups affiliated with the hospital. On average at AURORA ST LUKES MEDICAL CENTER, emergency patients were charged $27,152. This is higher than the state average of $24,419. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 72% of the patients surveyed definitely recommended AURORA ST LUKES MEDICAL CENTER, while only 5% did not recommend going to AURORA ST LUKES MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for AURORA ST LUKES MEDICAL CENTER

Address:

2900 W OKLAHOMA AVE
MILWAUKEE, WI 53215
(414) 649-6000
Click for Map

Medicare Provider Number:

520138

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for AURORA ST LUKES MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for AURORA ST LUKES MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for AURORA ST LUKES MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 9 %
Patients who reported that their doctors "Always" listened carefully to them 79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 29 %
Patients who reported that staff "Always" explained about medicines before giving it to them 61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 18 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 48 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 54 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 54 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 62 %
Patients who reported that their room and bathroom were "Always" clean 67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 72 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 72 %
Patients who reported YES, they would probably recommend the hospital 23 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of AURORA ST LUKES MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the AURORA ST LUKES MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for AURORA ST LUKES MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at AURORA ST LUKES MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $21
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $33
Outpatient (1 to 3 days Prior to Index Hospital Admission) $121
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $9
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $13
Carrier (1 to 3 days Prior to Index Hospital Admission) $745
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,041
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $46
Carrier (During Index Hospital Admission) $2,081
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $750
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $175
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,692
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,284
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,512
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $165
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,464
Total (Complete Episode) $27,152

Infection Rates at AURORA ST LUKES MEDICAL CENTER

These measures show how often patients at AURORA ST LUKES MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.44 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.88 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 50,580.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 52.38 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 33.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.63 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.44 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.92 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 30,214.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 43.63 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 28.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.64 / Better
SSI - Colon Surgery: Lower Confidence Limit 2.02 / Worse
SSI - Colon Surgery: Upper Confidence Limit 3.93 / Worse
SSI - Colon Surgery: Number of Procedures 452.00 / Worse
SSI - Colon Surgery: Predicted Cases 12.26 / Worse
SSI - Colon Surgery: Observed Cases 35.00 / Worse
SSI - Colon Surgery 2.85 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit 2.00 / Worse
SSI - Abdominal Hysterectomy: Upper Confidence Limit 5.76 / Worse
SSI - Abdominal Hysterectomy: Number of Procedures 434.00 / Worse
SSI - Abdominal Hysterectomy: Predicted Cases 3.98 / Worse
SSI - Abdominal Hysterectomy: Observed Cases 14.00 / Worse
SSI - Abdominal Hysterectomy 3.52 / Worse
MRSA Bacteremia: Lower Confidence Limit 0.45 / Same
MRSA Bacteremia: Upper Confidence Limit 1.24 / Same
MRSA Bacteremia: Patient Days 280,521.00 / Same
MRSA Bacteremia: Predicted Cases 19.45 / Same
MRSA Bacteremia: Observed Cases 15.00 / Same
MRSA Bacteremia 0.77 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.45 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.71 / Better
Clostridium Difficile (C.Diff): Patient Days 269,211.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 132.00 / Better
Clostridium Difficile (C.Diff): Observed Cases 75.00 / Better
Clostridium Difficile (C.Diff) 0.57 / Better

How AURORA ST LUKES MEDICAL CENTER Compares to Other Similar Facilities

This is how AURORA ST LUKES MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MILWAUKEE, WI

Worst Hospitals in MILWAUKEE, WI

Percentages of Complications and Deaths at AURORA ST LUKES MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.7% SAME
Death rate for heart attack patients 10.4% Better
Death rate for CABG surgery patients 2.7% SAME
Death rate for COPD patients 8.4% SAME
Death rate for heart failure patients 9.6% Better
Death rate for pneumonia patients 15.8% SAME
Death rate for stroke patients 11.8% SAME
Pressure ulcer rate 1.32% Worse
Death rate among surgical inpatients with serious treatable complications 151.22% SAME
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 4.45% Worse
Postoperative acute kidney injury requiring dialysis rate 1.8% SAME
Postoperative respiratory failure rate 12.86% Worse
Perioperative pulmonary embolism or deep vein thrombosis rate 4.02% SAME
Postoperative sepsis rate 3.28% Better
Postoperative wound dehiscence rate 1.64% SAME
Abdominopelvic accidental puncture or laceration rate 0.62% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.27% Worse

Skilled Nursing Facilities Near AURORA ST LUKES MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near AURORA ST LUKES MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Lindengrove Mukwonago 5:
St Camillus Health Center 5:
Congregational Home, Inc 5:
Muskego Health and Rehabilitation Center 4:
Clement Manor Health Care Center 4:
Jewish Home and Care Center 4:
Saint Johns On The Lake 4:
Lutheran Home 4:
Milwaukee Catholic Home 4:
Eastcastle Pl Bradford Ter Conv Ctr 4:
Newcastle Place 4:
Lasata Care Center 4:
Oak Ridge Care Center 3:
Wi Veterans Home-Boland Hall 3:
Ascension Living - Lakeshore at Siena 3:
Willowcrest Health Services 3:
Hales Corners Care Ctr 3:
Sunrise Health Services 3:
Lindengrove Waukesha 3:
Luther Manor 3:
Ridgewood Care Ctr 2:
St Francis Health Services 2:
Care Age of Brookfield 2:
Lindengrove Menomonee Falls 2:
Alexian Village of Milwaukee 2:
Cedarburg Health Services 2:
Pavilion at Glacier Valley 2:
Burlington Health and Rehabilitation Center 1:
Lincoln Park Nursing and Rehab LLC 1:
East Troy Manor 1:
Ignite Medical Resort Oak Creek 1:
Tudor Oaks Health Center 1:
Chi Franciscan Villa 1:
Maple Ridge Health Services 1:
Autumn Lake Healthcare at Greenfield 1:
Heritage Square Health Care Center 1:
Southpointe Care and Rehab Center LLC 1:
Wheaton Franciscan Hc - Terrace at St Francis 1:
Maplewood Center 1:
Lindengrove New Berlin 1:
Kensington Care and Rehab Center 1:
Aria at Mitchell Manor 1:
Mercy Health Services 1:
Ccc of Pewaukee 1:
Aria of Waukesha 1:
Aria of Brookfield 1:
Crossroads Care Center of Milwaukee 1:
Edenbrook Lakeside 1:
Franciscan Woods 1:
St Anne's Salvatorian Campus 1:
Silver Springs Health Care Center 1:
Glendale Care and Rehab Center LLC 1:
Menomonee Falls Health Services 1:
Bradley Estates Nursing and Rehab LLC 1:
Waterfall Health of Brown Deer 1:
Virginia Highlands Care and Rehab LLC 1:
Allis Care Center No Data

Medical Groups Affiliated with AURORA ST LUKES MEDICAL CENTER

There are 1,494 doctors and 117 medical groups that are affiliated with AURORA ST LUKES MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with AURORA ST LUKES MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with AURORA ST LUKES MEDICAL CENTER.