SPECTRUM HEALTH Review

Get Information, Ratings, Surveys, and Compare SPECTRUM HEALTH to other hospitals

Overall Hospital Rating: ; HCAPS approval: 73%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of SPECTRUM HEALTH. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with SPECTRUM HEALTH, Survey Analysis.)

In the briefest summary, SPECTRUM HEALTH is one of the types of hospitals called Acute Care Hospitals. It is in GRAND RAPIDS, MI. Its five star rating is 5 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 230038. It does provide emergency services. There are 2,462 medical professionals and 225 doctor groups affiliated with the hospital. On average at SPECTRUM HEALTH, emergency patients were charged $26,464. This is higher than the state average of $24,992. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 73% of the patients surveyed definitely recommended SPECTRUM HEALTH, while only 3% did not recommend going to SPECTRUM HEALTH.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for SPECTRUM HEALTH

Address:

100 MICHIGAN ST NE
GRAND RAPIDS, MI 49503
(616) 391-1774
Click for Map

Medicare Provider Number:

230038

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for SPECTRUM HEALTH

Overall Rating:



The Overall Hospital Quality Star Rating for SPECTRUM HEALTH summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SPECTRUM HEALTH to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 10 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 52 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 59 %
Patients who reported that their room and bathroom were "Always" clean 64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 10 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 72 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 3 %
Patients who reported YES, they would definitely recommend the hospital 73 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SPECTRUM HEALTH, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SPECTRUM HEALTH provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SPECTRUM HEALTH: Not Available

Detailed table for spending and period for patients at SPECTRUM HEALTH:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $22
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $48
Outpatient (1 to 3 days Prior to Index Hospital Admission) $445
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $11
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $780
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,855
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $28
Carrier (During Index Hospital Admission) $1,861
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $875
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $278
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,177
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,022
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,625
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $132
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,294
Total (Complete Episode) $26,464

Infection Rates at SPECTRUM HEALTH

These measures show how often patients at SPECTRUM HEALTH contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.22 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.64 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 29,843.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 35.67 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 14.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.39 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.19 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.58 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 23,844.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 37.70 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 13.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.35 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.71 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.61 / Same
SSI - Colon Surgery: Number of Procedures 810.00 / Same
SSI - Colon Surgery: Predicted Cases 21.13 / Same
SSI - Colon Surgery: Observed Cases 23.00 / Same
SSI - Colon Surgery 1.09 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.30 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 235.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.14 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.47 / Same
MRSA Bacteremia: Lower Confidence Limit 0.42 / Same
MRSA Bacteremia: Upper Confidence Limit 1.13 / Same
MRSA Bacteremia: Patient Days 351,117.00 / Same
MRSA Bacteremia: Predicted Cases 22.46 / Same
MRSA Bacteremia: Observed Cases 16.00 / Same
MRSA Bacteremia 0.71 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.36 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.58 / Better
Clostridium Difficile (C.Diff): Patient Days 305,700.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 141.18 / Better
Clostridium Difficile (C.Diff): Observed Cases 65.00 / Better
Clostridium Difficile (C.Diff) 0.46 / Better

How SPECTRUM HEALTH Compares to Other Similar Facilities

This is how SPECTRUM HEALTH compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in GRAND RAPIDS, MI

Worst Hospitals in GRAND RAPIDS, MI

Percentages of Complications and Deaths at SPECTRUM HEALTH

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.2% SAME
Death rate for heart attack patients 11.6% SAME
Death rate for CABG surgery patients 2.3% SAME
Death rate for COPD patients 10.1% SAME
Death rate for heart failure patients 12.3% SAME
Death rate for pneumonia patients 13.8% Better
Death rate for stroke patients 11.4% SAME
Pressure ulcer rate 1.19% Worse
Death rate among surgical inpatients with serious treatable complications 138.64% SAME
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 4.26% Worse
Postoperative acute kidney injury requiring dialysis rate 1.75% SAME
Postoperative respiratory failure rate 11.18% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.69% SAME
Postoperative sepsis rate 3.12% Better
Postoperative wound dehiscence rate 2.15% SAME
Abdominopelvic accidental puncture or laceration rate 2.2% Worse
CMS Medicare PSI 90: Patient safety and adverse events composite 1.21% Worse

Skilled Nursing Facilities Near SPECTRUM HEALTH

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SPECTRUM HEALTH ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Thornapple Manor 5:
The Inn at Freedom Village 5:
The Oaks at Byron Center 5:
Corewell Health Rehab and Nursing Center - Kentridge 5:
Holland Home Breton Rehabilitation and Living Centre 5:
Holland Home - Raybrook Manor 5:
Beacon Hill at Eastgate 5:
Valley Health Center 5:
Clark Retirement Community 5:
Mary Free Bed Sub-Acute Rehabilitation 5:
Edison Christian Health Center 5:
St Anns Home 5:
Michigan Veteran Homes at Grand Rapids 5:
The Oaks at Belmont 5:
Corewell Health Greenville Hosp Rehab and Nsg Ctr 5:
Clearstream Rehabilitation and Nursing Center 4:
Resthaven Care Center 4:
Medilodge of Holland 4:
Skld Wyoming 4:
Mission Point Nsg and Phy Rehab Ctr of Forest Hills 4:
Porter Hills Health Center 4:
Corewell Health Gr Hosp Rehab and Nursing Ctr-Fuller 4:
Mission Point Nsg and Physical Rehab Ctr of Belding 4:
Mission Point Nsg and Phy Rehab Ctr of Cedar Springs 4:
Heritage Nursing and Rehabilitation Community 3:
The Laurels of Hudsonville 3:
Medilodge of Wyoming 3:
Covenant Village of The Great Lakes 3:
Mission Point Nsg and Phy Rehab Ctr of Grandville 2:
Skld Leonard 2:
Valley View Care Center 2:
Mission Point Nsg and Physical Rehab Ctr of Lamont 2:
Medilodge of Grand Rapids 2:
Mission Point Nsg and Phy Rehab Ctr of Greenville 2:
The Laurels of Sandy Creek 1:
Skld Zeeland 1:
Healthbridge Post-Acute Rehabilitation 1:
Samaritas Senior Living Grand Rapids Lodge 1:
Skld Beltline 1:
The Laurels of Kent 1:
Allendale Nursing and Rehabilitation Community 1:
Corewell Health Rehab and Nursing Ctr - Leffingwell No Data

Medical Groups Affiliated with SPECTRUM HEALTH

There are 2,462 doctors and 225 medical groups that are affiliated with SPECTRUM HEALTH.

Affiliated Doctor Groups


The list of medical professionals associated with SPECTRUM HEALTH is very long, so we have added another pages. See a list of medical professionals associated with SPECTRUM HEALTH.