SPECTRUM HEALTH UNITED HOSPITAL Review

Get Information, Ratings, Surveys, and Compare SPECTRUM HEALTH UNITED HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 74%

Database data as of November 08, 2023

The information shown here is based on data records that are not current. Our latest records for SPECTRUM HEALTH UNITED HOSPITAL is from January 31, 2024 and our latest database records are as of November 08, 2023. It is not clear why SPECTRUM HEALTH UNITED HOSPITAL is no longer in the database. Take care when reviewing this information to confirm that the hospital is still operating.

A Review of the Data

Prepared by Richard Saunders as of November 08, 2023.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of SPECTRUM HEALTH UNITED HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with SPECTRUM HEALTH UNITED HOSPITAL, Survey Analysis.)

In the briefest summary, SPECTRUM HEALTH UNITED HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in GREENVILLE, MI. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 230035. It DOES NOT provide emergency services. There are 493 medical professionals and 79 doctor groups affiliated with the hospital. On average at SPECTRUM HEALTH UNITED HOSPITAL, emergency patients were charged $15,725. This is lower than the state average of $23,281. It is also lower than the national average of $24,355.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 74% of the patients surveyed definitely recommended SPECTRUM HEALTH UNITED HOSPITAL, while only 4% did not recommend going to SPECTRUM HEALTH UNITED HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for SPECTRUM HEALTH UNITED HOSPITAL

Address:

615 S BOWER STREET
GREENVILLE, MI 48838
(616) 754-4691
Click for Map

Medicare Provider Number:

230035

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Other

Overall Hospital Quality Star Rating for SPECTRUM HEALTH UNITED HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for SPECTRUM HEALTH UNITED HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SPECTRUM HEALTH UNITED HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 16 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Always" listened carefully to them 79 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 18 %
Patients who reported that their nurses "Always" explained things in a way they could understand 76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 82 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 3 %
Patients who reported that their doctors "Usually" communicated well 15 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 89 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 8 %
Patients who reported that their doctors "Always" listened carefully to them 81 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 15 %
Patients who reported that their doctors "Always" explained things in a way they could understand 77 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 3 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 8 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 6 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 68 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 9 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 23 %
Patients who reported that staff "Always" explained about medicines before giving it to them 66 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 17 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 55 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 25 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 4 %
Patients who "Strongly Agree" they understood their care when they left the hospital 53 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 2 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 60 %
Patients who reported that their room and bathroom were "Always" clean 66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 14 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 59 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 7 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 73 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 74 %
Patients who reported YES, they would probably recommend the hospital 22 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SPECTRUM HEALTH UNITED HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SPECTRUM HEALTH UNITED HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SPECTRUM HEALTH UNITED HOSPITAL: Not Available

Detailed table for spending and period for patients at SPECTRUM HEALTH UNITED HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $7
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $0
Outpatient (1 to 3 days Prior to Index Hospital Admission) $165
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $39
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $5
Carrier (1 to 3 days Prior to Index Hospital Admission) $571
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $7,965
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $17
Carrier (During Index Hospital Admission) $629
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,009
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $114
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,753
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $973
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $1,695
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $65
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $720
Total (Complete Episode) $15,725

Infection Rates at SPECTRUM HEALTH UNITED HOSPITAL

These measures show how often patients at SPECTRUM HEALTH UNITED HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 619.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.45 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 995.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 0.60 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 7.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.16 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 1.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.01 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 11,313.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.43 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit -- / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.84 / Better
Clostridium Difficile (C.Diff): Patient Days 10,625.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 3.55 / Better
Clostridium Difficile (C.Diff): Observed Cases 0.00 / Better
Clostridium Difficile (C.Diff) 0.00 / Better

How SPECTRUM HEALTH UNITED HOSPITAL Compares to Other Similar Facilities

This is how SPECTRUM HEALTH UNITED HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in GREENVILLE, MI

Worst Hospitals in GREENVILLE, MI

Percentages of Complications and Deaths at SPECTRUM HEALTH UNITED HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 10.9% SAME
Death rate for heart failure patients 9.9% SAME
Death rate for pneumonia patients 15% SAME
Death rate for stroke patients 13.7% SAME
Pressure ulcer rate 0.28% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.18% SAME
In-hospital fall with hip fracture rate 0.07% SAME
Postoperative hemorrhage or hematoma rate 2.36% SAME
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate 3.26% SAME
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate 0.79% SAME
Abdominopelvic accidental puncture or laceration rate 1.01% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.96% SAME

Skilled Nursing Facilities Near SPECTRUM HEALTH UNITED HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SPECTRUM HEALTH UNITED HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Corewell Health Rehab and Nursing Center - Kentridge 5:
Holland Home Breton Rehabilitation and Living Centre 5:
Holland Home - Raybrook Manor 5:
Beacon Hill at Eastgate 5:
Valley Health Center 5:
Clark Retirement Community 5:
Mary Free Bed Sub-Acute Rehabilitation 5:
Edison Christian Health Center 5:
St Anns Home 5:
Michigan Veteran Homes at Grand Rapids 5:
The Oaks at Belmont 5:
Corewell Health Greenville Hosp Rehab and Nsg Ctr 5:
Skld Wyoming 4:
Mission Point Nsg and Phy Rehab Ctr of Forest Hills 4:
Porter Hills Health Center 4:
Corewell Health Gr Hosp Rehab and Nursing Ctr-Fuller 4:
Skld Ionia 4:
Mission Point Nsg and Physical Rehab Ctr of Belding 4:
Mission Point Nsg and Phy Rehab Ctr of Cedar Springs 4:
Medilodge of Wyoming 3:
Covenant Village of The Great Lakes 3:
Mission Point Nsg and Phy Rehab Ctr of Grandville 2:
Samaritas Senior Living Grand Rapids Lodge 2:
Skld Leonard 2:
Valley View Care Center 2:
Medilodge of Grand Rapids 2:
Mission Point Nsg and Phy Rehab Ctr of Greenville 2:
Healthbridge Post-Acute Rehabilitation 1:
Skld Beltline 1:
The Laurels of Kent 1:
Laurels of Carson City 1:
Corewell Health Rehab and Nursing Ctr - Leffingwell No Data

Medical Groups Affiliated with SPECTRUM HEALTH UNITED HOSPITAL

There are 493 doctors and 79 medical groups that are affiliated with SPECTRUM HEALTH UNITED HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with SPECTRUM HEALTH UNITED HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with SPECTRUM HEALTH UNITED HOSPITAL.