MCLAREN OAKLAND Review

Get Information, Ratings, Surveys, and Compare MCLAREN OAKLAND to other hospitals

Overall Hospital Rating: ; HCAPS approval: 54%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of MCLAREN OAKLAND. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with MCLAREN OAKLAND, Survey Analysis.)

In the briefest summary, MCLAREN OAKLAND is one of the types of hospitals called Acute Care Hospitals. It is in PONTIAC, MI. Its five star rating is 2 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 230207. It does provide emergency services. There are 308 medical professionals and 116 doctor groups affiliated with the hospital. On average at MCLAREN OAKLAND, emergency patients were charged $27,136. This is higher than the state average of $24,992. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 54% of the patients surveyed definitely recommended MCLAREN OAKLAND, while only 15% did not recommend going to MCLAREN OAKLAND.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for MCLAREN OAKLAND

Address:

50 N PERRY ST
PONTIAC, MI 48342
(248) 338-5000
Click for Map

Medicare Provider Number:

230207

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for MCLAREN OAKLAND

Overall Rating:



The Overall Hospital Quality Star Rating for MCLAREN OAKLAND summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MCLAREN OAKLAND to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 18 %
Patients who reported that their nurses "Always" listened carefully to them 66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their nurses "Usually" listened carefully to them 25 %
Patients who reported that their nurses "Always" explained things in a way they could understand 66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 24 %
Patients who reported that their doctors "Always" communicated well 70 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 22 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 67 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their doctors "Usually" listened carefully to them 23 %
Patients who reported that their doctors "Always" explained things in a way they could understand 65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 26 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 19 %
Patients who reported that YES, they were given information about what to do during their recovery at home 81 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 19 %
Patients who reported that YES, they did discuss whether they would need help after discharge 81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 81 %
Patients who "Agree" they understood their care when they left the hospital 49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 11 %
Patients who "Strongly Agree" they understood their care when they left the hospital 40 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 35 %
Patients who "Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 11 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 39 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 47 %
Patients who reported that their room and bathroom were "Always" clean 65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 16 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 17 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 55 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 15 %
Patients who reported YES, they would definitely recommend the hospital 54 %
Patients who reported YES, they would probably recommend the hospital 31 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MCLAREN OAKLAND, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MCLAREN OAKLAND provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MCLAREN OAKLAND: Not Available

Detailed table for spending and period for patients at MCLAREN OAKLAND:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $12
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $35
Outpatient (1 to 3 days Prior to Index Hospital Admission) $120
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $3
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $13
Carrier (1 to 3 days Prior to Index Hospital Admission) $691
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,874
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $24
Carrier (During Index Hospital Admission) $1,828
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $601
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $225
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,984
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $896
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,888
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $154
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,787
Total (Complete Episode) $27,136

Infection Rates at MCLAREN OAKLAND

These measures show how often patients at MCLAREN OAKLAND contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.36 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 1,532.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 2.09 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.48 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.96 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 3.37 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 2,577.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 5.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 10.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.89 / Same
SSI - Colon Surgery: Lower Confidence Limit 1.73 / Worse
SSI - Colon Surgery: Upper Confidence Limit 8.86 / Worse
SSI - Colon Surgery: Number of Procedures 58.00 / Worse
SSI - Colon Surgery: Predicted Cases 1.41 / Worse
SSI - Colon Surgery: Observed Cases 6.00 / Worse
SSI - Colon Surgery 4.26 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 39.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.35 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.30 / Same
MRSA Bacteremia: Upper Confidence Limit 5.98 / Same
MRSA Bacteremia: Patient Days 19,303.00 / Same
MRSA Bacteremia: Predicted Cases 1.11 / Same
MRSA Bacteremia: Observed Cases 2.00 / Same
MRSA Bacteremia 1.81 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.17 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.27 / Same
Clostridium Difficile (C.Diff): Patient Days 19,303.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 7.59 / Same
Clostridium Difficile (C.Diff): Observed Cases 4.00 / Same
Clostridium Difficile (C.Diff) 0.53 / Same

How MCLAREN OAKLAND Compares to Other Similar Facilities

This is how MCLAREN OAKLAND compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PONTIAC, MI

Worst Hospitals in PONTIAC, MI

Percentages of Complications and Deaths at MCLAREN OAKLAND

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.3% SAME
Death rate for heart failure patients 10.8% SAME
Death rate for pneumonia patients 17.2% SAME
Death rate for stroke patients 13.3% SAME
Pressure ulcer rate 0.82% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.98% SAME
Postoperative acute kidney injury requiring dialysis rate 1.5% SAME
Postoperative respiratory failure rate 9.25% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.85% SAME
Postoperative sepsis rate 4.6% SAME
Postoperative wound dehiscence rate 1.9% SAME
Abdominopelvic accidental puncture or laceration rate 0.99% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.05% SAME

Skilled Nursing Facilities Near MCLAREN OAKLAND

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MCLAREN OAKLAND ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Fairlane Senior Care and Rehab Center 5:
The Neighborhoods of White Lake 5:
Michigan Veterans Home of Chesterfield Township 5:
Omni Continuing Care 5:
Maple Manor Rehab Center 5:
Oakland Nursing Center 5:
Allegria Village 5:
Novi Lakes Health Campus 5:
Hartford Nursing and Rehabilitation Center 5:
Qualicare Nursing Home 5:
St Joseph's, A Villa Center 5:
Regency at Grand Blanc 5:
Wellbridge of Romeo, LLC 5:
The Rivers Health and Rehab Center of Grosse Pointe 5:
The Oaks at Woodfield 5:
Sheffield Manor Nursing and Rehab Center 5:
Caretel Inns of Brighton 5:
Oakpointe Senior Care and Rehab Center 5:
Beaumont Rehabilitation and Continuing Care Dearborn 5:
Shelby Crossing Health Campus 5:
Fraser Villa 5:
Marywood Nursing Care Center 5:
Glacier Hills 5:
South Lyon Senior Care and Rehab Center, L L C 5:
Westlake Health Campus 5:
Bellbrook 5:
Orchard Grove Health Campus 5:
Fenton Healthcare 4:
The Orchards at Armada 4:
Wellbridge of Clarkston 4:
Fox Run Village 4:
Lourdes Rehabilitation and Healthcare Center 4:
Hamilton Nursing Home 4:
Optalis Health and Rehabilitation of Canton 4:
Oakland Manor Nursing and Rehab Center LLC 4:
Wellbridge of Rochester Hills 4:
Pomeroy Living Sterling Skilled Rehabilitation 4:
West Bloomfield Health and Rehabilitation Center 4:
Heritage Manor Nursing and Rehab Center 4:
Fountain Bleu Health and Rehabilitation Center 4:
Mission Point Nsg and Physical Rehab Ctr of Detroit 4:
Martha T Berry Mcf 4:
Regency at Chene 4:
Skld Livonia 4:
Medilodge of Plymouth 4:
Medilodge of Milford 4:
Medilodge of Grand Blanc 4:
Livonia Woods Nursing and Rehabilitation 4:
The Villa at Great Lakes Crossing 4:
Regency at Westland 4:
Riverview Health and Rehab Center 4:
Father Murray, A Villa Center 3:
Ambassador, A Villa Center 3:
Optalis Health and Rehab of Dearborn Heights 3:
The Villa at Silverbell Estates 3:
Lake Orion Nursing Center 3:
Mission Point Nursing and Rehab Center of Holly 3:
St Anthony Healthcare Center 3:
West Oaks Senior Care and Rehab Center 3:
Boulevard Temple Care Center, LLC 3:
Regency Heights-Detroit 3:
Optalis Health and Rehab of Sterling Heights 3:
The Manor of Farmington Hills 3:
Cherry Hill For Nursing and Rehabilitation 3:
Regency Manor Nursing and Rehabilitation Center 3:
Optalis Health and Rehabilitation of Grosse Pointe 3:
Four Seasons Nursing Center of Westland 3:
The Orchards at Samaritan 3:
The Villa at Green Lake Estates 3:
Shelby Health and Rehabilitation Center 3:
Wellbridge of Novi, LLC 2:
The Orchards at Roseville 2:
Shorepointe Nursing Center 2:
Wellbridge of Fenton 2:
Medilodge of Rochester Hills, Inc 2:
Four Chaplains Nrsg Care Ctr 2:
The Orchards at Northwest 2:
Wellbridge of Grand Blanc 2:
Greenfield Rehab and Nursing Center 2:
Riverview Health and Rehab Center North 2:
Regency at Bluffs Park 2:
Maple Manor Rehab Center of Novi Inc 2:
Regency at Shelby Township 2:
The Orchards at Redford 2:
Church of Christ Care Center 2:
Lakepointe Senior Care and Rehab Center, L L C 2:
Northville Manor 2:
Woodward Hills Health and Rehabilitation Ctr 2:
Mission Point Nsg and Phy Rehab Ctr of Clinton Twp 2:
Pomeroy Living Rochester Skilled Rehabilitation 2:
The Orchards at Harper Woods 2:
Optalis Health and Rehabilitation of Troy 2:
Lakeside Manor Nursing and Rehabilitation Center 2:
Medilodge of Shoreline 2:
Mission Point Nsg and Phy Rehab Ctr of Woodward 2:
Regency at St Clair Shores 2:
Mission Point Nsg and Phy Rehab Ctr of Warren 2:
Regency at Canton 2:
Regency at Livonia 2:
Medilodge of Farmington 2:

Medical Groups Affiliated with MCLAREN OAKLAND

There are 308 doctors and 116 medical groups that are affiliated with MCLAREN OAKLAND.

Affiliated Doctor Groups


The list of medical professionals associated with MCLAREN OAKLAND is very long, so we have added another pages. See a list of medical professionals associated with MCLAREN OAKLAND.