TJ HEALTH COLUMBIA in COLUMBIA, KY:
Reviews, Ratings, Surveys, Comparisons, Find a Doctor, etc.

Overall Rating: Not Available

Database data was released on January 25, 2023

About TJ HEALTH COLUMBIA

Rating:

Not Available

NursingHomeDatabase has the latest reviews, location, phone numbers, list of medical professionaals and other information about TJ HEALTH COLUMBIA.

TJ HEALTH COLUMBIA is one of a type of hospitals called Acute Care Hospitals. It is located in COLUMBIA, KY. Its five star rating is Not Available. It's type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 180149.

EMERGENCY SERVICES: It does provide emergency services.

There are 75 medical professionals affiliated with TJ HEALTH COLUMBIA.

According to a survey by the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 81% of the patients surveyed definitely recommended TJ HEALTH COLUMBIA, while only 4% did not recommend going to TJ HEALTH COLUMBIA.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for TJ HEALTH COLUMBIA

Address:

901 WESTLAKE DRIVE
COLUMBIA, KY 42728
(270) 384-4753
Click for Map

Medicare Provider Number:

180149

Type:

Acute Care Hospitals

Ownership:

Government - Hospital District or Authority

Overall Hospital Quality Star Rating for TJ HEALTH COLUMBIA

Overall Rating: Not Available

The Overall Hospital Quality Star Rating for TJ HEALTH COLUMBIA summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

The methodology used to calculate Overall Star Ratings involves multiple steps to select, standardize, and calculate scores based on Care Compare measures. Overall Star Ratings are created using this seven-step process:

  1. Selection and standardization of measures for inclusion in the Overall Star Rating
  2. Assignment of measures to groups
  3. Calculation and standardization of measure group scores
  4. Calculation of hospital summary scores as a weighted average of available group scores
  5. Application of minimum thresholds for receiving an Overall Star Rating
  6. Assignment of hospitals to peer groups based on their number of measure groups (3, 4, or 5)
  7. Application of clustering algorithm to categorize summary scores into star ratings

For each hospital, a hospital summary score is calculated by taking the weighted average of the hospital’s scores for each measure group. The table below shows the weight applied to each measure group. The hospital summary score is then used to assign hospitals to star ratings, using k-means clustering within each peer group.

Measure group Weight used in calculation
Mortality 22%
Safety 22%
Readmission 22%
Patient Experience 22%
Timely & Effective Care 12%

Note that these percentage weights are out of 100%. If a hospital has no measures in a certain measure group, the weighted percentage is redistributed proportionally to the other measure groups. For example, if a hospital had no measures in the Timely & Effective Care category, the 12% weight would be redistributed evenly as 25% for each of the Mortality, Safety of Care, Readmission and Patient Experience groups.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Cost of TJ HEALTH COLUMBIA, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the TJ HEALTH COLUMBIA provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for TJ HEALTH COLUMBIA: 87.16%

On average at TJ HEALTH COLUMBIA, emergency patients were changed $13,351. This is lower than the state average of $24,106. It is also lower than the state average of $24,355.

More Information about the calculation of Medicare Spending Per Beneficiary for TJ HEALTH COLUMBIA: The measure assesses Medicare Part A and Part B payments for services provided to a TJ HEALTH COLUMBIA during a spending-per-beneficiary episode that spans from three days prior to an inpatient hospital admission through 30 days after discharge. The payments included in this measure are price-standardized and risk-adjusted. The payment measures for heart attack, heart failure, pneumonia, and hip/knee replacement are estimates of payments associated with a 30-day episode of care for heart attack, heart failure, or pneumonia, or a 90-day episode of care for hip/knee replacement. The episode of care begins with the admission. For the heart attack, heart failure, and pneumonia measures, payments across multiple care settings, services, and supplies (inpatient, outpatient, skilled nursing facility, home health, hospice, physician/clinical laboratory/ambulance services, durable medical equipment, prosthetics/orthotics, and supplies) are assessed for the next 30 days. For hip/knee replacement, the measure includes all payments for the next 30 days but also includes payments related to the hip/knee replacement for days 31 – 90. For the heart attack, heart failure, pneumonia, and hip/knee replacement payment measures, payment rates are provided in the downloadable database and presented on the Hospital Care Compare website in terms of dollars. Hospitals’ rates are compared to the national mean payment to categorize whether a hospital’s payment rate is less than the national mean payment, no different than the national mean payment, or greater than the national mean payment, For some hospitals, the number of cases is too small to reliably compare their results to the national mean payment. The payment measures are not intended to be interpreted in isolation but to be considered in the context of existing quality measures such as CMS’s 30-day mortality measures for heart attack, heart failure, and pneumonia, and the 90-day complication measure for hip/knee replacement.

Detailed table for spending and period for patients at TJ HEALTH COLUMBIA:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $0
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $130
Outpatient (1 to 3 days Prior to Index Hospital Admission) $67
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $17
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $12
Carrier (1 to 3 days Prior to Index Hospital Admission) $562
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $5,975
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $8
Carrier (During Index Hospital Admission) $386
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $885
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $0
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $524
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $755
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,418
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $69
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $543
Total (Complete Episode) $13,351

Infection Rates at TJ HEALTH COLUMBIA

These measures show how often patients at TJ HEALTH COLUMBIA contract certain infections during the course of their medical treatment, when compared to other hospitals nationally. HAI measures provide information on infections that occur while the patient is in the hospital and include: central line-associated bloodstream infections (CLABSI), catheterassociated urinary tract infections (CAUTI), surgical site infection (SSI) from colon surgery or abdominal hysterectomy, methicillin-resistant Staphylococcus Aureus (MRSA) blood laboratory-identified events (bloodstream infections), and Clostridium difficile (C.diff.) laboratory-identified events (intestinal infections). The HAI measures show how often patients at TJ HEALTH COLUMBIA contract certain infections during the course of their medical treatment, when compared to like hospitals. The CDC calculates a Standardized Infection Ratio (SIR) which may take into account the type of patient care location, number of patients with an existing infection, laboratory methods, hospital affiliation with a medical school, bed size of the hospital, patient age, and classification of patient health. SIRs are calculated for the hospital, the state, and the nation. Hospitals’ SIRs are compared to the national benchmark to determine if hospitals’ performance on these measures is better than the national benchmark (lower), no different than the national benchmark, or worse than the national benchmark (higher). The HAI measures apply to all patients treated in acute care hospitals, including adult, pediatric, neonatal, Medicare, and non-Medicare patients.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 94.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.05 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 196.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 0.10 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures Not Available / Not Available
SSI - Colon Surgery: Predicted Cases Not Available / Not Available
SSI - Colon Surgery: Observed Cases Not Available / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 1,590.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.03 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days 1,590.00 / Not Available
Clostridium Difficile (C.Diff): Predicted Cases 0.37 / Not Available
Clostridium Difficile (C.Diff): Observed Cases 0.00 / Not Available
Clostridium Difficile (C.Diff) Not Available / Not Available

How TJ HEALTH COLUMBIA Compares to Other Similar Facilities

This is how TJ HEALTH COLUMBIA compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in COLUMBIA, KY

Worst Hospitals in COLUMBIA, KY

Percentages of Complications and Deaths at TJ HEALTH COLUMBIA

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients NA Not Enough Data
Death rate for pneumonia patients 14.8% SAME
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.56% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.19% SAME
In-hospital fall with hip fracture rate 0.07% SAME
Postoperative hemorrhage or hematoma rate NA Not Enough Data
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate NA Not Enough Data
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate NA Not Enough Data
Abdominopelvic accidental puncture or laceration rate NA Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite NA Not Enough Data

Skilled Nursing Facilities Near TJ HEALTH COLUMBIA

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near TJ HEALTH COLUMBIA ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Cumberland Valley Manor 4:
The Grandview Nursing and Rehabilitation Facility 3:
Green Hill Rehab and Care, LLC 3:
Hicks Golden Years Nursing Home 3:
Campbellsville Nursing and Rehabilitation Center 3:
Signature Healthcare at Summit Manor Rehab and Welln 2:
Liberty Care and Rehabilitation Center 2:
Metcalfe Health Care Center 1:
Fair Oaks Health and Rehabilitation 1:

Medical Professsionals Affiliated with TJ HEALTH COLUMBIA

These are the doctors affliated with this hospital:

  • LAILA ABU RASHED ( HOSPITALIST - SOUTHEASTERN PHYSICIAN SERVICES PC )
  • RENE AGUIRRE ( INTERNAL MEDICINE - SOUTHEASTERN PHYSICIAN SERVICES PC )
  • JAMES ANGEL ( UROLOGY - TAYLOR REGIONAL MEDICAL GROUP,LLC )
  • TAMRA ATWOOD ( NURSE PRACTITIONER - CUMBERLAND FAMILY MEDICAL CENTER, INC. )
  • SUNEEL BOYAREDDYGARI ( INTERNAL MEDICINE - BUFFALO TRAIL INPATIENT SERVICES LLC )
  • STEPHANYIE CARTER ( NURSE PRACTITIONER - CUMBERLAND FAMILY MEDICAL CENTER, INC. )
  • ALISON CLAUNCH ( NURSE PRACTITIONER - CUMBERLAND FAMILY MEDICAL CENTER, INC. )
  • ASHLEY COLLINS ( NURSE PRACTITIONER - T J HEALTH COLUMBIA INC )
  • HARIKRISHNAN DAMODARAN-NAIR ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - T J HEALTH COLUMBIA INC )
  • MICHAEL DEBOER ( FAMILY PRACTICE - SOUTHEASTERN EMERGENCY PHYSICIANS LLC )
  • KARI DECHENNE ( FAMILY PRACTICE - SOUTHEASTERN EMERGENCY PHYSICIANS LLC )
  • PATRICIA DOOLIN ( NURSE PRACTITIONER - T J HEALTH COLUMBIA INC )
  • CHRISTOPHER DOOLIN ( NURSE PRACTITIONER - T J HEALTH COLUMBIA INC )
  • LISA DUCOFF ( NURSE PRACTITIONER - T J SAMSON COMMUNITY HOSPITAL )
  • BRIAN ELMLINGER ( ORTHOPEDIC SURGERY - SOUTH CENTRAL KY ORTHOPEDICS PSC )
  • JAMES EWING ( OTOLARYNGOLOGY - TAYLOR REGIONAL MEDICAL GROUP,LLC )
  • JAMES FRANK ( HOSPITALIST - TAYLOR REGIONAL MEDICAL GROUP,LLC )
  • TIFFANY FRYE ( NURSE PRACTITIONER - T J HEALTH COLUMBIA INC )
  • SYED KARAM GARDEZI ( INTERNAL MEDICINE - SOUTHEASTERN PHYSICIAN SERVICES PC )
  • JULIE GASKINS ( NURSE PRACTITIONER - FAMILY FIRST HEALTH CARE, PLLC )
  • CHARLES GILES ( INTERNAL MEDICINE - CHARLES S. GILES MD, PSC )
  • KARA GILKEY ( FAMILY PRACTICE - SOUTHEASTERN EMERGENCY PHYSICIANS LLC )
  • MEREDITH GILPIN ( PHYSICIAN ASSISTANT - TAYLOR REGIONAL MEDICAL GROUP,LLC )
  • DELON HEBRON ( DIAGNOSTIC RADIOLOGY - SPRINGFIELD RADIOLOGY ASSOCIATES, P.C. )
  • TARA HENSON ( FAMILY PRACTICE - JANE TODD CRAWFORD MEMORIAL HOSPITAL INC. )
  • TAMMY HILL ( NURSE PRACTITIONER - RUSSELL COUNTY HOSPITAL )
  • SUSANA HO ( EMERGENCY MEDICINE - SOUTHEASTERN EMERGENCY PHYSICIANS LLC )
  • MARISSA HOWARD ( NURSE PRACTITIONER - T J SAMSON COMMUNITY HOSPITAL )
  • GARY HOWERTON ( EMERGENCY MEDICINE - DRAKES CREEK EMERGENCY PHYSICIANS LLC )
  • SANDRA IRVIN ( NURSE PRACTITIONER - CUMBERLAND FAMILY MEDICAL CENTER, INC. )
  • KRISTI IRVIN ( NURSE PRACTITIONER - T J HEALTH COLUMBIA INC )
  • EMILY JESSIE ( NURSE PRACTITIONER - T J HEALTH COLUMBIA INC )
  • KYLEND KISER ( FAMILY PRACTICE - SOUTHEASTERN EMERGENCY PHYSICIANS LLC )
  • CLINTON KITECK ( FAMILY PRACTICE - T J HEALTH COLUMBIA INC )
  • DAVID KOURY ( NEUROLOGY - T J SAMSON COMMUNITY HOSPITAL )
  • YOUNGCHAN KWON ( INTERNAL MEDICINE - SOUTHEASTERN PHYSICIAN SERVICES PC )
  • JAMES LEE ( EMERGENCY MEDICINE - SOUTHEASTERN EMERGENCY PHYSICIANS LLC )
  • BARRET LESSENBERRY ( ORTHOPEDIC SURGERY - SOUTH CENTRAL KY ORTHOPEDICS PSC )
  • JASON LINDSEY ( DIAGNOSTIC RADIOLOGY - T J SAMSON COMMUNITY HOSPITAL )
  • MINH LU ( DIAGNOSTIC RADIOLOGY - T J SAMSON COMMUNITY HOSPITAL )
  • OMAR MAHMOUD ( PULMONARY DISEASE - T J HEALTH COLUMBIA INC )
  • GILBERT MAMAUAG ( EMERGENCY MEDICINE - SOUTHEASTERN EMERGENCY PHYSICIANS LLC )
  • DEBBIE MARTIN ( NURSE PRACTITIONER - CHARLES S. GILES MD, PSC )
  • ASHLEY MATNEY ( INTERNAL MEDICINE - T J HEALTH COLUMBIA INC )
  • YASHPAL MODI ( HEMATOLOGY/ONCOLOGY - T J SAMSON COMMUNITY HOSPITAL )
  • SEMIR MUJEZINOVIC ( INTERNAL MEDICINE - BUFFALO TRAIL INPATIENT SERVICES LLC )
  • KHA NGUYEN ( DIAGNOSTIC RADIOLOGY - T J SAMSON COMMUNITY HOSPITAL )
  • MOLLY O'NEAL ( NURSE PRACTITIONER - CUMBERLAND FAMILY MEDICAL CENTER, INC. )
  • SAURABH PARASRAMKA ( HOSPITALIST - TAYLOR REGIONAL MEDICAL GROUP,LLC )
  • ELIZABETH PARTIN ( NURSE PRACTITIONER - FAMILY FIRST HEALTH CARE, PLLC )
  • GARY PARTIN ( FAMILY PRACTICE - FAMILY FIRST HEALTH CARE, PLLC )
  • MICHAEL PARTIN ( NURSE PRACTITIONER - FAMILY FIRST HEALTH CARE, PLLC )
  • VISHAL PATEL ( EMERGENCY MEDICINE - HIGHLAND EMERGENCY GROUP, LLC )
  • DILLON PENDER ( EMERGENCY MEDICINE - T J SAMSON COMMUNITY HOSPITAL )
  • ANITHA PILLAI ( INTERNAL MEDICINE - T J SAMSON COMMUNITY HOSPITAL )
  • DAPHNE PITTS ( EMERGENCY MEDICINE - SOUTHEASTERN EMERGENCY PHYSICIANS LLC )
  • CONSTANCE PROSTKO ( NURSE PRACTITIONER - T J HEALTH COLUMBIA INC )
  • VENKATA REDDY ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - T J SAMSON COMMUNITY HOSPITAL )
  • LEE RIDDLE ( INTERNAL MEDICINE - BAPTIST HEALTH MEDICAL GROUP INC )
  • THOMAS ROGERS ( INTERNAL MEDICINE - TAYLOR REGIONAL MEDICAL GROUP,LLC )
  • WILLIAM ROSS ( ORTHOPEDIC SURGERY - SOUTH CENTRAL KY ORTHOPEDICS PSC )
  • ANGELA RUSH ( NURSE PRACTITIONER - T J HEALTH COLUMBIA INC )
  • ZAKARE SALIFU ( CARDIOVASCULAR DISEASE (CARDIOLOGY) - T J HEALTH COLUMBIA INC )
  • TERESA SHEFFIELD ( NURSE PRACTITIONER - T J HEALTH COLUMBIA INC )
  • SHERRY SHIRLEY-JONES ( FAMILY PRACTICE - CUMBERLAND FAMILY MEDICAL CENTER, INC. )
  • LORA SZTENDERA ( FAMILY PRACTICE )
  • APRIL TURNER ( NURSE PRACTITIONER - RUSSELL COUNTY HOSPITAL )
  • WILLIAM TYREE ( RADIATION ONCOLOGY )
  • MICHAEL WALKER ( INTERNAL MEDICINE - T J SAMSON COMMUNITY HOSPITAL )
  • KANDACE WEBSTER ( NURSE PRACTITIONER - T J HEALTH COLUMBIA INC )
  • JASON WHITE ( DIAGNOSTIC RADIOLOGY - T J SAMSON COMMUNITY HOSPITAL )
  • MITCHELL WIATRAK ( UROLOGY - T J SAMSON COMMUNITY HOSPITAL )
  • ADRIENE WILSON ( NURSE PRACTITIONER - T J HEALTH COLUMBIA INC )
  • DENNIS WOOLEY ( NURSE PRACTITIONER - T J HEALTH COLUMBIA INC )
  • VICTOR ZIRILLI ( DIAGNOSTIC RADIOLOGY - T J SAMSON COMMUNITY HOSPITAL )

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TJ HEALTH COLUMBIA to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 84 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 11 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect Not Available %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect Not Available %
Patients who reported that their nurses "Usually" treated them with courtesy and respect Not Available %
Patients who reported that their nurses "Always" listened carefully to them Not Available %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them Not Available %
Patients who reported that their nurses "Usually" listened carefully to them Not Available %
Patients who reported that their nurses "Always" explained things in a way they could understand Not Available %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand Not Available %
Patients who reported that their nurses "Usually" explained things in a way they could understand Not Available %
Patients who reported that their doctors "Always" communicated well 87 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 3 %
Patients who reported that their doctors "Usually" communicated well 10 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect Not Available %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect Not Available %
Patients who reported that their doctors "Usually" treated them with courtesy and respect Not Available %
Patients who reported that their doctors "Always" listened carefully to them Not Available %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them Not Available %
Patients who reported that their doctors "Usually" listened carefully to them Not Available %
Patients who reported that their doctors "Always" explained things in a way they could understand Not Available %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand Not Available %
Patients who reported that their doctors "Usually" explained things in a way they could understand Not Available %
Patients who reported that they "Always" received help as soon as they wanted 90 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 5 %
Patients who reported that they "Usually" received help as soon as they wanted 5 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted Not Available %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted Not Available %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted Not Available %
Patients who reported that they "Always" received bathroom help as soon as they wanted Not Available %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted Not Available %
Patients who reported that they "Usually" received bathroom help as soon as they wanted Not Available %
Patients who reported that staff "Always" explained about medicines before giving it to them 75 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 10 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 15 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for Not Available %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. Not Available %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects Not Available %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects Not Available %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects Not Available %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge Not Available %
Patients who reported that YES, they did discuss whether they would need help after discharge Not Available %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge Not Available %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge Not Available %
Patients who "Agree" they understood their care when they left the hospital 23 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 4 %
Patients who "Strongly Agree" they understood their care when they left the hospital 73 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs Not Available %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs Not Available %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs Not Available %
Patients who "Agree" that they understood their responsiblities in managing their health Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health Not Available %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health Not Available %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital Not Available %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital Not Available %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital Not Available %
Patients who reported that their room and bathroom were "Always" clean 83 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 4 %
Patients who reported that their room and bathroom were "Usually" clean 13 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 78 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 2 %
Patients who reported that the area around their room was "Usually" quiet at night 20 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 6 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 86 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 81 %
Patients who reported YES, they would probably recommend the hospital 15 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable