LOUISVILLE VA MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare LOUISVILLE VA MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 72%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of LOUISVILLE VA MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with LOUISVILLE VA MEDICAL CENTER, Survey Analysis.)

In the briefest summary, LOUISVILLE VA MEDICAL CENTER is one of the types of hospitals called Acute Care - Veterans Administration. It is in LOUISVILLE, KY. Its five star rating is 4 . Its type of ownership is Veterans Health Administration. The facility's Medicare ID is 18006. It does provide emergency services. There are 0 medical professionals and 0 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at LOUISVILLE VA MEDICAL CENTER.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 72% of the patients surveyed definitely recommended LOUISVILLE VA MEDICAL CENTER, while only 5% did not recommend going to LOUISVILLE VA MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for LOUISVILLE VA MEDICAL CENTER

Address:

800 ZORN AVENUE
LOUISVILLE, KY 40206
(502) 287-4000
Click for Map

Medicare Provider Number:

18006

Type:

Acute Care - Veterans Administration

Ownership:

Veterans Health Administration

Overall Hospital Quality Star Rating for LOUISVILLE VA MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for LOUISVILLE VA MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LOUISVILLE VA MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 19 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 64 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 53 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 28 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 53 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 55 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 59 %
Patients who reported that their room and bathroom were "Always" clean 63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 25 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 12 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 74 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 72 %
Patients who reported YES, they would probably recommend the hospital 23 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of LOUISVILLE VA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the LOUISVILLE VA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for LOUISVILLE VA MEDICAL CENTER: Not Available

We do not have detailed cost analysis for LOUISVILLE VA MEDICAL CENTER.

Infection Rates at LOUISVILLE VA MEDICAL CENTER

These measures show how often patients at LOUISVILLE VA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.01 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.41 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 3,426.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.51 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.16 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.68 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,586.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.85 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.62 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures Not Available / Not Available
SSI - Colon Surgery: Predicted Cases Not Available / Not Available
SSI - Colon Surgery: Observed Cases Not Available / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days Not Available / Not Available
MRSA Bacteremia: Predicted Cases Not Available / Not Available
MRSA Bacteremia: Observed Cases Not Available / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases Not Available / Not Available
Clostridium Difficile (C.Diff) Not Available / Not Available

How LOUISVILLE VA MEDICAL CENTER Compares to Other Similar Facilities

This is how LOUISVILLE VA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LOUISVILLE, KY

Worst Hospitals in LOUISVILLE, KY

Percentages of Complications and Deaths at LOUISVILLE VA MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.6% SAME
Death rate for heart attack patients 12.3% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 7% SAME
Death rate for heart failure patients 10% SAME
Death rate for pneumonia patients 17.3% SAME
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.5% SAME
Death rate among surgical inpatients with serious treatable complications 154.84% SAME
Iatrogenic pneumothorax rate 0.28% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.2% SAME
Postoperative acute kidney injury requiring dialysis rate 1.34% SAME
Postoperative respiratory failure rate 7.9% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.94% SAME
Postoperative sepsis rate 3.85% SAME
Postoperative wound dehiscence rate 1.79% SAME
Abdominopelvic accidental puncture or laceration rate 0.88% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.84% SAME

Skilled Nursing Facilities Near LOUISVILLE VA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near LOUISVILLE VA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Franciscan Health Care Center 5:
Nazareth Home 5:
Westport Place Health Campus 5:
Villages at Historic Silvercrest The 5:
Forest Springs Health Campus 5:
Riverview Village 5:
Maple Manor Christian Home Inc 5:
Meadow View Health and Rehabilitation 5:
Signature Healthcare of Spencer County 4:
Park Terrace Health Campus 4:
Essex Nursing and Rehabilitation Center 4:
Wesley Manor 4:
Indian Creek Healthcare Center 4:
Crestview Healthcare and Rehabilitation 4:
Little Sisters of The Poor 4:
The Springs at Stony Brook 4:
Harrison Springs Health Campus 4:
Masonic Home of Louisville 4:
Signature Healthcare at Jefferson Place Rehab and We 4:
The Willows at Springhurst Opco LLC 4:
Richwood Nursing and Rehab 4:
Salem Crossing 4:
Glen Ridge Health Campus 3:
Signature Healthcare at Rockford Rehab and Wellness 3:
Signature Healthcare at U of L Mary and Elizabeth H 3:
Louisville East Post Acute 3:
Valhalla Post Acute 3:
Nazareth Home Clifton 3:
The Episcopal Church Home 3:
Villas of Guerin Woods 3:
Clark Rehabilitation and Skilled Nursing Center 3:
Autumn Woods Health Campus 3:
Green Valley Care Center 3:
Westminster Village Kentuckiana 3:
Rivers Edge Nursing and Rehabilitation Center 3:
Bedford Springs Health and Rehabilitation 3:
Bedrock Hc at Green Meadows, LLC 2:
Jeffersontown Rehabilitation 2:
Signature Healthcare at Summerfield Rehab and Wellne 2:
Signature Healthcare of East Louisville 2:
Treyton Oak Towers 2:
Christian Health Center 2:
Sycamore Heights Health and Rehabilitation 2:
Hillcrest Village 2:
Wedgewood Healthcare Center 2:
Sellersburg Healthcare Center 2:
Regency Nursing and Rehabilitation Center 1:
Signature Healthcare of South Louisville 1:
Landmark of Iroquois Park Rehab and Nursing Center 1:
Harrison Healthcare Center 1:
Klondike Nursing and Rehabilitation Center 1:
Cherokee Park Rehabilitation 1:
Seneca Place 1:
Landmark of Louisville Rehabilitation and Nursing 1:
Highlands Nursing and Rehabilitation 1:
Kindred Hospital - Louisville 1:
Landmark of River City Rehabilitation and Nursing 1:
Home of The Innocents 1:
Clifton Oaks Care and Rehab Center, LLC 1:
Lyndon Woods Care and Rehab, LLC 1:
Signature Healthcare at Jefferson Manor Rehab and We 1:
Lincoln Hills of New Albany 1:
Rolling Hills Healthcare Center 1:
Charlestown Place at New Albany 1:
Sanders Ridge Health Campus No Data
The Springs at Oldham Reserve No Data

Medical Groups Affiliated with LOUISVILLE VA MEDICAL CENTER

There are 0 doctors and 0 medical groups that are affiliated with LOUISVILLE VA MEDICAL CENTER.