UNIVERSITY OF LOUISVILLE HOSPITAL Review

Get Information, Ratings, Surveys, and Compare UNIVERSITY OF LOUISVILLE HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 60%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of UNIVERSITY OF LOUISVILLE HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with UNIVERSITY OF LOUISVILLE HOSPITAL, Survey Analysis.)

In the briefest summary, UNIVERSITY OF LOUISVILLE HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in LOUISVILLE, KY. Its five star rating is 1 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 180141. It does provide emergency services. There are 535 medical professionals and 89 doctor groups affiliated with the hospital. On average at UNIVERSITY OF LOUISVILLE HOSPITAL, emergency patients were charged $31,511. This is higher than the state average of $25,650. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 60% of the patients surveyed definitely recommended UNIVERSITY OF LOUISVILLE HOSPITAL, while only 11% did not recommend going to UNIVERSITY OF LOUISVILLE HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for UNIVERSITY OF LOUISVILLE HOSPITAL

Address:

530 SOUTH JACKSON STREET
LOUISVILLE, KY 40202
(502) 562-3000
Click for Map

Medicare Provider Number:

180141

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for UNIVERSITY OF LOUISVILLE HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for UNIVERSITY OF LOUISVILLE HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UNIVERSITY OF LOUISVILLE HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 69 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 10 %
Patients who reported that their nurses "Usually" communicated well 21 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 75 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 17 %
Patients who reported that their nurses "Always" listened carefully to them 65 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 12 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 66 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 18 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 20 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 31 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 85 %
Patients who "Agree" they understood their care when they left the hospital 48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 43 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 38 %
Patients who "Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 41 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 49 %
Patients who reported that their room and bathroom were "Always" clean 58 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 17 %
Patients who reported that their room and bathroom were "Usually" clean 25 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 44 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 22 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 60 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 11 %
Patients who reported YES, they would definitely recommend the hospital 60 %
Patients who reported YES, they would probably recommend the hospital 29 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UNIVERSITY OF LOUISVILLE HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UNIVERSITY OF LOUISVILLE HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UNIVERSITY OF LOUISVILLE HOSPITAL: Not Available

Detailed table for spending and period for patients at UNIVERSITY OF LOUISVILLE HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $25
Hospice (1 to 3 days Prior to Index Hospital Admission) $4
Inpatient (1 to 3 days Prior to Index Hospital Admission) $63
Outpatient (1 to 3 days Prior to Index Hospital Admission) $368
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $12
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $19
Carrier (1 to 3 days Prior to Index Hospital Admission) $1,297
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,341
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $34
Carrier (During Index Hospital Admission) $1,719
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $703
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $197
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $6,333
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,368
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,341
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $209
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,478
Total (Complete Episode) $31,511

Infection Rates at UNIVERSITY OF LOUISVILLE HOSPITAL

These measures show how often patients at UNIVERSITY OF LOUISVILLE HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.23 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.85 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 12,687.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 19.34 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 9.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.47 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.57 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.19 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 15,384.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 34.48 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 29.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.84 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.43 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.52 / Same
SSI - Colon Surgery: Number of Procedures 387.00 / Same
SSI - Colon Surgery: Predicted Cases 11.70 / Same
SSI - Colon Surgery: Observed Cases 10.00 / Same
SSI - Colon Surgery 0.86 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.15 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.93 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 246.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.26 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 0.89 / Same
MRSA Bacteremia: Lower Confidence Limit 0.79 / Same
MRSA Bacteremia: Upper Confidence Limit 2.01 / Same
MRSA Bacteremia: Patient Days 136,467.00 / Same
MRSA Bacteremia: Predicted Cases 13.87 / Same
MRSA Bacteremia: Observed Cases 18.00 / Same
MRSA Bacteremia 1.30 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.54 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.91 / Better
Clostridium Difficile (C.Diff): Patient Days 126,099.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 79.24 / Better
Clostridium Difficile (C.Diff): Observed Cases 56.00 / Better
Clostridium Difficile (C.Diff) 0.71 / Better

How UNIVERSITY OF LOUISVILLE HOSPITAL Compares to Other Similar Facilities

This is how UNIVERSITY OF LOUISVILLE HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LOUISVILLE, KY

Worst Hospitals in LOUISVILLE, KY

Percentages of Complications and Deaths at UNIVERSITY OF LOUISVILLE HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.1% SAME
Death rate for heart failure patients 11.9% SAME
Death rate for pneumonia patients 19.3% SAME
Death rate for stroke patients 17.4% Worse
Pressure ulcer rate 0.42% SAME
Death rate among surgical inpatients with serious treatable complications 213.52% Worse
Iatrogenic pneumothorax rate 0.28% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.95% SAME
Postoperative acute kidney injury requiring dialysis rate 1.33% SAME
Postoperative respiratory failure rate 15.01% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.67% SAME
Postoperative sepsis rate 4.27% SAME
Postoperative wound dehiscence rate 2.03% SAME
Abdominopelvic accidental puncture or laceration rate 2.24% Worse
CMS Medicare PSI 90: Patient safety and adverse events composite 1.13% SAME

Skilled Nursing Facilities Near UNIVERSITY OF LOUISVILLE HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UNIVERSITY OF LOUISVILLE HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Park Terrace Health Campus 5:
Franciscan Health Care Center 5:
Nazareth Home 5:
Westport Place Health Campus 5:
Villages at Historic Silvercrest The 5:
Forest Springs Health Campus 5:
Riverview Village 5:
Maple Manor Christian Home Inc 5:
Brandenburg Nursing and Rehabilitation Center 4:
Signature Healthcare of Spencer County 4:
Essex Nursing and Rehabilitation Center 4:
Wesley Manor 4:
Little Sisters of The Poor 4:
The Springs at Stony Brook 4:
Masonic Home of Louisville 4:
The Episcopal Church Home 4:
Signature Healthcare at Jefferson Place Rehab and We 4:
The Willows at Springhurst Opco LLC 4:
Glen Ridge Health Campus 3:
Signature Healthcare at U of L Mary and Elizabeth H 3:
Indian Creek Healthcare Center 3:
Louisville East Post Acute 3:
Valhalla Post Acute 3:
Nazareth Home Clifton 3:
Villas of Guerin Woods 3:
Autumn Woods Health Campus 3:
Green Valley Care Center 3:
Westminster Village Kentuckiana 3:
Rivers Edge Nursing and Rehabilitation Center 3:
Richwood Nursing and Rehab 3:
Bedford Springs Health and Rehabilitation 3:
Bedrock Hc at Green Meadows, LLC 2:
Signature Healthcare at Rockford Rehab and Wellness 2:
Jeffersontown Rehabilitation 2:
Signature Healthcare at Summerfield Rehab and Wellne 2:
Signature Healthcare of East Louisville 2:
Treyton Oak Towers 2:
Harrison Springs Health Campus 2:
Christian Health Center 2:
Home of The Innocents 2:
Sycamore Heights Health and Rehabilitation 2:
Hillcrest Village 2:
Clark Rehabilitation and Skilled Nursing Center 2:
Wedgewood Healthcare Center 2:
Rolling Hills Healthcare Center 2:
Sellersburg Healthcare Center 2:
Regency Nursing and Rehabilitation Center 1:
Signature Healthcare of South Louisville 1:
Landmark of Iroquois Park Rehab and Nursing Center 1:
Harrison Healthcare Center 1:
Klondike Nursing and Rehabilitation Center 1:
Cherokee Park Rehabilitation 1:
Seneca Place 1:
Landmark of Louisville Rehabilitation and Nursing 1:
Highlands Nursing and Rehabilitation 1:
Kindred Hospital - Louisville 1:
Landmark of River City Rehabilitation and Nursing 1:
Clifton Oaks Care and Rehab Center, LLC 1:
Lyndon Woods Care and Rehab, LLC 1:
Signature Healthcare at Jefferson Manor Rehab and We 1:
Lincoln Hills of New Albany 1:
Charlestown Place at New Albany 1:
Sanders Ridge Health Campus No Data
The Springs at Oldham Reserve No Data

Medical Groups Affiliated with UNIVERSITY OF LOUISVILLE HOSPITAL

There are 535 doctors and 89 medical groups that are affiliated with UNIVERSITY OF LOUISVILLE HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with UNIVERSITY OF LOUISVILLE HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with UNIVERSITY OF LOUISVILLE HOSPITAL.