METHODIST HOSPITALS OF MEMPHIS Review

Get Information, Ratings, Surveys, and Compare METHODIST HOSPITALS OF MEMPHIS to other hospitals

Overall Hospital Rating: ; HCAPS approval: 68%

Database data as of November 08, 2023

A Review of the Data

Prepared by Richard Saunders as of November 08, 2023.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of METHODIST HOSPITALS OF MEMPHIS. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with METHODIST HOSPITALS OF MEMPHIS, Survey Analysis.)

In the briefest summary, METHODIST HOSPITALS OF MEMPHIS is one of the types of hospitals called Acute Care Hospitals. It is in MEMPHIS, TN. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 440049. It does provide emergency services. There are 1,271 medical professionals and 200 doctor groups affiliated with the hospital. On average at METHODIST HOSPITALS OF MEMPHIS, emergency patients were charged $26,544. This is higher than the state average of $24,712. It is also higher than the national average of $24,355.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 68% of the patients surveyed definitely recommended METHODIST HOSPITALS OF MEMPHIS, while only 7% did not recommend going to METHODIST HOSPITALS OF MEMPHIS.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for METHODIST HOSPITALS OF MEMPHIS

Address:

1265 UNION AVE SUITE 700
MEMPHIS, TN 38104
(901) 516-8274
Click for Map

Medicare Provider Number:

440049

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Church

Overall Hospital Quality Star Rating for METHODIST HOSPITALS OF MEMPHIS

Overall Rating:



The Overall Hospital Quality Star Rating for METHODIST HOSPITALS OF MEMPHIS summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for METHODIST HOSPITALS OF MEMPHIS to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 18 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 18 %
Patients who reported that they "Always" received help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 19 %
Patients who reported that YES, they were given information about what to do during their recovery at home 81 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 20 %
Patients who reported that YES, they did discuss whether they would need help after discharge 80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 82 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 47 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 14 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 66 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 8 %
Patients who reported that the area around their room was "Usually" quiet at night 26 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 69 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 68 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of METHODIST HOSPITALS OF MEMPHIS, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the METHODIST HOSPITALS OF MEMPHIS provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for METHODIST HOSPITALS OF MEMPHIS: Not Available

Detailed table for spending and period for patients at METHODIST HOSPITALS OF MEMPHIS:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $9
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $6
Outpatient (1 to 3 days Prior to Index Hospital Admission) $94
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $692
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,569
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $49
Carrier (During Index Hospital Admission) $1,788
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $570
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $163
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,901
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $871
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,918
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $144
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,754
Total (Complete Episode) $26,544

Infection Rates at METHODIST HOSPITALS OF MEMPHIS

These measures show how often patients at METHODIST HOSPITALS OF MEMPHIS contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.26 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.58 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 52,150.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 60.75 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 24.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.40 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.15 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.48 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 29,078.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 42.71 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 12.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.28 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.13 / Better
SSI - Colon Surgery: Upper Confidence Limit 0.81 / Better
SSI - Colon Surgery: Number of Procedures 496.00 / Better
SSI - Colon Surgery: Predicted Cases 13.75 / Better
SSI - Colon Surgery: Observed Cases 5.00 / Better
SSI - Colon Surgery 0.36 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.01 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.02 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 565.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 4.83 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.21 / Same
MRSA Bacteremia: Lower Confidence Limit 0.56 / Same
MRSA Bacteremia: Upper Confidence Limit 1.30 / Same
MRSA Bacteremia: Patient Days 349,987.00 / Same
MRSA Bacteremia: Predicted Cases 25.16 / Same
MRSA Bacteremia: Observed Cases 22.00 / Same
MRSA Bacteremia 0.87 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.14 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.30 / Better
Clostridium Difficile (C.Diff): Patient Days 307,414.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 129.47 / Better
Clostridium Difficile (C.Diff): Observed Cases 27.00 / Better
Clostridium Difficile (C.Diff) 0.21 / Better

How METHODIST HOSPITALS OF MEMPHIS Compares to Other Similar Facilities

This is how METHODIST HOSPITALS OF MEMPHIS compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MEMPHIS, TN

Worst Hospitals in MEMPHIS, TN

Percentages of Complications and Deaths at METHODIST HOSPITALS OF MEMPHIS

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 1.9% Better
Death rate for heart attack patients 11.3% SAME
Death rate for CABG surgery patients 3% SAME
Death rate for COPD patients 10.4% SAME
Death rate for heart failure patients 10.6% SAME
Death rate for pneumonia patients 19.4% SAME
Death rate for stroke patients 13.5% SAME
Pressure ulcer rate 0.35% SAME
Death rate among surgical inpatients with serious treatable complications 128.48% SAME
Iatrogenic pneumothorax rate 0.2% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.02% SAME
Postoperative acute kidney injury requiring dialysis rate 1.69% Worse
Postoperative respiratory failure rate 6.98% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4% SAME
Postoperative sepsis rate 3.56% SAME
Postoperative wound dehiscence rate 0.55% SAME
Abdominopelvic accidental puncture or laceration rate 0.75% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.91% SAME

Skilled Nursing Facilities Near METHODIST HOSPITALS OF MEMPHIS

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near METHODIST HOSPITALS OF MEMPHIS ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Kirby Pines Manor 5:
Allen Morgan Health and Rehabilitation Center 5:
Regional One Health Subacute Care 5:
The Kings Daughters and Sons 5:
Great Oaks Rehabilitation and Healthcare Center 4:
Landmark of Desoto 4:
Signature Healthcare of Memphis 4:
Ahc Applingwood 4:
Willowbend Health and Rehabilitation, LLC 4:
Allenbrooke Nursing and Rehabilitation Center 3:
Signature Healthcare of Primacy 3:
The Springs of Avalon 3:
Rainbow Rehab and Healthcare 3:
Diversicare of Southaven 2:
The Village at Germantown 2:
Ahc Bright Glade 2:
Memphis Jewish Home 2:
Ave Maria Home 2:
Desoto Healthcare Center 1:
Graceland Rehabilitation and Nursing Care Center 1:
Collierville Nursing and Rehabilitation, LLC 1:
Quince Nursing and Rehabilitation Center, LLC 1:
Waters of Memphis A Rehabilitation and Nursing Ctr 1:
Highlands Health and Rehabilitation Center 1:
Midtown Center For Health and Rehabilitation 1:
Majestic Gardens at Memphis Rehab and Snc 1:
The Springs Broadway 1:
Cordova Wellness and Rehabilitation Center 1:
Ahc Harbor View 1:
St Clare Health and Rehab, LLC 1:
Spring Gate Rehab and Healthcare Center 1:
Gallaway Health and Rehab 1:
Millington Healthcare Center 1:
The Suites at Jordan River No Data
Parkway Health and Rehabilitation Center No Data

Medical Groups Affiliated with METHODIST HOSPITALS OF MEMPHIS

There are 1,271 doctors and 200 medical groups that are affiliated with METHODIST HOSPITALS OF MEMPHIS.

Affiliated Doctor Groups


The list of medical professionals associated with METHODIST HOSPITALS OF MEMPHIS is very long, so we have added another pages. See a list of medical professionals associated with METHODIST HOSPITALS OF MEMPHIS.