WEST BOCA MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare WEST BOCA MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 43%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of WEST BOCA MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with WEST BOCA MEDICAL CENTER, Survey Analysis.)

In the briefest summary, WEST BOCA MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in BOCA RATON, FL. Its five star rating is 2 . Its type of ownership is Proprietary. The facility's Medicare ID is 100268. It does provide emergency services. There are 273 medical professionals and 123 doctor groups affiliated with the hospital. On average at WEST BOCA MEDICAL CENTER, emergency patients were charged $23,985. This is lower than the state average of $25,576. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, only 43% of the patients surveyed definitely recommended WEST BOCA MEDICAL CENTER, while 25% did not recommend going to WEST BOCA MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for WEST BOCA MEDICAL CENTER

Address:

21644 STATE RD 7
BOCA RATON, FL 33428
(561) 488-8100
Click for Map

Medicare Provider Number:

100268

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for WEST BOCA MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for WEST BOCA MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WEST BOCA MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 60 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 16 %
Patients who reported that their nurses "Usually" communicated well 24 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 66 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 21 %
Patients who reported that their nurses "Always" listened carefully to them 57 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 18 %
Patients who reported that their nurses "Usually" listened carefully to them 25 %
Patients who reported that their nurses "Always" explained things in a way they could understand 57 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 18 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 25 %
Patients who reported that their doctors "Always" communicated well 65 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 14 %
Patients who reported that their doctors "Usually" communicated well 21 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 72 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 17 %
Patients who reported that their doctors "Always" listened carefully to them 64 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 15 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 60 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 16 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 38 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 36 %
Patients who reported that they "Usually" received help as soon as they wanted 26 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 35 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 44 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 36 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 20 %
Patients who reported that staff "Always" explained about medicines before giving it to them 46 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 37 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 59 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 20 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 54 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 13 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 25 %
Patients who reported that YES, they were given information about what to do during their recovery at home 75 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 29 %
Patients who reported that YES, they did discuss whether they would need help after discharge 71 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 21 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 79 %
Patients who "Agree" they understood their care when they left the hospital 50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 16 %
Patients who "Strongly Agree" they understood their care when they left the hospital 34 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 22 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 27 %
Patients who "Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 16 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 35 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 11 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 41 %
Patients who reported that their room and bathroom were "Always" clean 47 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 28 %
Patients who reported that their room and bathroom were "Usually" clean 25 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 40 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 27 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 29 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 43 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 25 %
Patients who reported YES, they would definitely recommend the hospital 43 %
Patients who reported YES, they would probably recommend the hospital 32 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of WEST BOCA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WEST BOCA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WEST BOCA MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at WEST BOCA MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $6
Inpatient (1 to 3 days Prior to Index Hospital Admission) $60
Outpatient (1 to 3 days Prior to Index Hospital Admission) $35
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $796
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,930
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $19
Carrier (During Index Hospital Admission) $1,607
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,071
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $413
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,242
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $637
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,057
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $172
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,907
Total (Complete Episode) $23,985

Infection Rates at WEST BOCA MEDICAL CENTER

These measures show how often patients at WEST BOCA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.13 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.52 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 2,558.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 2.62 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.76 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.19 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 3.67 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 2,552.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.80 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.11 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 2.70 / Same
SSI - Colon Surgery: Number of Procedures 50.00 / Same
SSI - Colon Surgery: Predicted Cases 1.11 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 112.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.74 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.03 / Same
MRSA Bacteremia: Upper Confidence Limit 2.75 / Same
MRSA Bacteremia: Patient Days 38,824.00 / Same
MRSA Bacteremia: Predicted Cases 1.79 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.56 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.09 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.53 / Better
Clostridium Difficile (C.Diff): Patient Days 34,086.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 21.00 / Better
Clostridium Difficile (C.Diff): Observed Cases 5.00 / Better
Clostridium Difficile (C.Diff) 0.24 / Better

How WEST BOCA MEDICAL CENTER Compares to Other Similar Facilities

This is how WEST BOCA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BOCA RATON, FL

Worst Hospitals in BOCA RATON, FL

Percentages of Complications and Deaths at WEST BOCA MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.5% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.3% SAME
Death rate for heart failure patients 11.5% SAME
Death rate for pneumonia patients 16.7% SAME
Death rate for stroke patients 12.2% SAME
Pressure ulcer rate 0.29% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.29% SAME
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate 4.03% SAME
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate 1.96% SAME
Abdominopelvic accidental puncture or laceration rate 0.99% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.93% SAME

Skilled Nursing Facilities Near WEST BOCA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WEST BOCA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Memorial Manor 5:
Alexander "sandy" Nininger State Veterans Nursing 5:
Plantation Nursing and Rehabilitation Center 5:
Willowbrooke Court Skilled Care Center - Edgewater 5:
Willowbrooke Court at St Andrews Estates 5:
Health Center at Sinai Residences 5:
Harbours Edge 5:
Vi at Lakeside Village 5:
Finnish-American Village 5:
Terraces of Lake Worth Care Center and Rehab 5:
Broward Nursing and Rehabilitation Center 4:
Covenant Village Care Center 4:
Regents Park of Sunrise 4:
Life Care Center at Inverrary 4:
Springtree Rehabilitation and Health Care Center 4:
Ft Lauderdale Health and Rehabilitation Center 4:
Savoy at Fort Lauderdale Rehabilitation and Nursin 4:
Tamarac Rehabilitation and Health Center 4:
Margate Health and Rehabilitation Center 4:
Solaris Healthcare Coconut Creek 4:
Abbey Delray South 4:
Heartland Nursing and Rehab Center 4:
Hamlin Place of Boynton Beach 4:
Medicana Nursing and Rehab Center 4:
Luxe at Wellington Rehabilitation Center The 4:
Emerald Nursing and Rehabilitation Center 3:
Kindred Hospital South Florida Hollywood 3:
West Broward Rehabilitation and Healthcare 3:
St Johns Nursing Center 3:
Nspire Healthcare Tamarac 3:
John Knox Village of Pompano Beach 3:
Childrens Comprehensive Care Center Inc 3:
Seaview Nursing and Rehabilitation Center 3:
Stratford Court of Boca Raton 3:
Encore at Boca Raton Rehabilitation and Nursing Ce 3:
Menorah House 3:
Legacy at Boca Raton Rehabilitation and Nursing Ce 3:
Boca Raton Rehabilitation Center 3:
Boca Del Mar Nursing and Rehab Center 3:
Isles of Boynton Nursing and Rehab Center 3:
Boulevard Rehabilitation Center 3:
Beach Breeze Rehab and Care Center 3:
Aspire at Greenacres 3:
Lourdes-Noreen Mckeen Residence For Geriatric Care 3:
Palm Garden of West Palm Beach 3:
Golfcrest Nursing Center 2:
Dania Pointe Care Center 2:
Nspire Healthcare Plantation 2:
Pearl at Fort Lauderdale Rehabilitation and Nursin 2:
Nspire Healthcare Lauderhill 2:
Wilton Manors Healthcare and Rehabilitation Center 2:
Palms Care Center and Rehab 2:
Sunrise Health and Rehabilitation Center 2:
Pompano Health and Rehabilitation Center 2:
Deerfield Beach Health and Rehabilitation Center 2:
Boca Circle Rehabilitation Center 2:
West Delray Nursing and Rehab Center 2:
Terrace of Delray Beach Nursing and Rehabilitation 2:
Abbey Delray 2:
Boynton Beach Rehabilitation Center 2:
Elevate Care Lake Worth 2:
Crossings Care Center 2:
Palm Beach Nursing Center 2:
Coral Bay Healthcare and Rehabilitation 2:
Renaissance Health and Rehabilitation 2:
Royal Palm Beach Health and Rehabilitation Center 2:
Aspire at The Sea - Harbor Beach 1:
Avante at Boca Raton, Inc. 1:
Ventura Health and Rehabilitation Center 1:
Avante at Lake Worth, Inc. 1:
Darcy Hall of Life Care 1:

Medical Groups Affiliated with WEST BOCA MEDICAL CENTER

There are 273 doctors and 123 medical groups that are affiliated with WEST BOCA MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with WEST BOCA MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with WEST BOCA MEDICAL CENTER.