JACKSON HEALTH SYSTEM Review

Get Information, Ratings, Surveys, and Compare JACKSON HEALTH SYSTEM to other hospitals

Overall Hospital Rating: ; HCAPS approval: 64%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of JACKSON HEALTH SYSTEM. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with JACKSON HEALTH SYSTEM, Survey Analysis.)

In the briefest summary, JACKSON HEALTH SYSTEM is one of the types of hospitals called Acute Care Hospitals. It is in MIAMI, FL. Its five star rating is 1 . Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 100022. It does provide emergency services. There are 1,150 medical professionals and 190 doctor groups affiliated with the hospital. On average at JACKSON HEALTH SYSTEM, emergency patients were charged $32,946. This is higher than the state average of $25,576. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 64% of the patients surveyed definitely recommended JACKSON HEALTH SYSTEM, while only 12% did not recommend going to JACKSON HEALTH SYSTEM.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for JACKSON HEALTH SYSTEM

Address:

1611 NW 12TH AVE
MIAMI, FL 33136
(305) 585-1111
Click for Map

Medicare Provider Number:

100022

Type:

Acute Care Hospitals

Ownership:

Government - Hospital District or Authority

Overall Hospital Quality Star Rating for JACKSON HEALTH SYSTEM

Overall Rating:



The Overall Hospital Quality Star Rating for JACKSON HEALTH SYSTEM summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for JACKSON HEALTH SYSTEM to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 11 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 12 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 13 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 22 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 46 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 22 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 21 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 21 %
Patients who reported that YES, they were given information about what to do during their recovery at home 79 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 24 %
Patients who reported that YES, they did discuss whether they would need help after discharge 76 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 82 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 11 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 14 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 74 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 16 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 16 %
Patients who reported that the area around their room was "Usually" quiet at night 27 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 64 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 12 %
Patients who reported YES, they would definitely recommend the hospital 64 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of JACKSON HEALTH SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the JACKSON HEALTH SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for JACKSON HEALTH SYSTEM: Not Available

Detailed table for spending and period for patients at JACKSON HEALTH SYSTEM:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $10
Hospice (1 to 3 days Prior to Index Hospital Admission) $7
Inpatient (1 to 3 days Prior to Index Hospital Admission) $69
Outpatient (1 to 3 days Prior to Index Hospital Admission) $106
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $20
Carrier (1 to 3 days Prior to Index Hospital Admission) $781
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,038
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $45
Carrier (During Index Hospital Admission) $2,363
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $699
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $343
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $7,212
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,367
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,542
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $309
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $2,019
Total (Complete Episode) $32,946

Infection Rates at JACKSON HEALTH SYSTEM

These measures show how often patients at JACKSON HEALTH SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.21 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.46 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 63,631.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 78.51 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 25.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.32 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.34 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.65 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 44,382.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 77.32 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 37.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.48 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.16 / Better
SSI - Colon Surgery: Upper Confidence Limit 0.70 / Better
SSI - Colon Surgery: Number of Procedures 668.00 / Better
SSI - Colon Surgery: Predicted Cases 19.68 / Better
SSI - Colon Surgery: Observed Cases 7.00 / Better
SSI - Colon Surgery 0.36 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.88 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 303.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.62 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.38 / Same
MRSA Bacteremia: Lower Confidence Limit 1.33 / Worse
MRSA Bacteremia: Upper Confidence Limit 2.24 / Worse
MRSA Bacteremia: Patient Days 457,661.00 / Worse
MRSA Bacteremia: Predicted Cases 32.76 / Worse
MRSA Bacteremia: Observed Cases 57.00 / Worse
MRSA Bacteremia 1.74 / Worse
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.16 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.29 / Better
Clostridium Difficile (C.Diff): Patient Days 425,128.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 198.51 / Better
Clostridium Difficile (C.Diff): Observed Cases 43.00 / Better
Clostridium Difficile (C.Diff) 0.22 / Better

How JACKSON HEALTH SYSTEM Compares to Other Similar Facilities

This is how JACKSON HEALTH SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MIAMI, FL

Worst Hospitals in MIAMI, FL

Percentages of Complications and Deaths at JACKSON HEALTH SYSTEM

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 15% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.1% SAME
Death rate for heart failure patients 13.6% SAME
Death rate for pneumonia patients 19.9% SAME
Death rate for stroke patients 17% SAME
Pressure ulcer rate 0.78% SAME
Death rate among surgical inpatients with serious treatable complications 234.59% Worse
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.77% SAME
Postoperative acute kidney injury requiring dialysis rate 3.23% Worse
Postoperative respiratory failure rate 14.58% Worse
Perioperative pulmonary embolism or deep vein thrombosis rate 5.72% Worse
Postoperative sepsis rate 7.23% SAME
Postoperative wound dehiscence rate 1.53% SAME
Abdominopelvic accidental puncture or laceration rate 1.03% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.44% Worse

Skilled Nursing Facilities Near JACKSON HEALTH SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near JACKSON HEALTH SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Homestead Manor A Palace Community 5:
Kendall Lakes Healthcare and Rehab Center 5:
Jackson Memorial Perdue Medical Center 5:
St Annes Nursing Center, St Annes Residence Inc 5:
Palace at Kendall Nursing and Rehabilitation Cente 5:
Palmetto Subacute Care Center 5:
Coral Gables Nursing and Rehabilitation Center 5:
Ponce Health and Rehabilitation Center 5:
Victoria Nursing and Rehabilitation Center, Inc. 5:
Riverside Care Center 5:
Jackson Gardens Health and Rehabilitation Center 5:
Hialeah Shores Nursing and Rehab Center 5:
Susanna Wesley Health Center 5:
Palmetto Care Center and Rehab 5:
Villa Maria West Skilled Nursing Facility 5:
Vi at Aventura 5:
Glades West Rehabilitation and Nursing C 5:
Memorial Manor 5:
Alexander "sandy" Nininger State Veterans Nursing 5:
Plantation Nursing and Rehabilitation Center 5:
Harmony Health Center 4:
Riviera Health Resort 4:
The Floridean Nursing and Rehabilitation Center 4:
Miami Shores Nursing and Rehab Center 4:
Biscayne Health and Rehabilitation Center 4:
Hampton Court Nursing and Rehabilitation Center 4:
Aventura Rehab and Nursing Center 4:
Palm Garden of Aventura 4:
Broward Nursing and Rehabilitation Center 4:
Covenant Village Care Center 4:
East Ridge Retirement Village Inc 3:
West Gables Health Care Center 3:
The Sands at South Beach Care Center 3:
University Health and Rehabilitation Center 3:
Jackson Memorial Long Term Care Center 3:
Miami Jewish Health Systems, Inc 3:
The Terrace of Hialeah 3:
Waterford Nursing and Rehabilitation Center 3:
Villa Maria Nursing Center 3:
Claridge House Nursing and Rehabilitation Center 3:
Nspire Healthcare Miami Lakes 3:
Emerald Nursing and Rehabilitation Center 3:
Kindred Hospital South Florida Hollywood 3:
West Broward Rehabilitation and Healthcare 3:
Coral Reef Subacute Care Center LLC 2:
Nspire Healthcare Kendall 2:
Miami Springs Nursing and Rehabilitation Center 2:
Treasure Isle Care Center 2:
Azure Shores Rehab 2:
Shoreside Health and Rehabilitation Center 2:
Fountain Manor Health and Rehabilitation Center 2:
North Dade Nursing and Rehabilitation Center 2:
Pinecrest Rehabilitation Center 2:
The Lilac at Silver Palms 2:
Regents Park at Aventura 2:
Sierra Lakes Nursing and Rehabilitation Center 2:
Golfcrest Nursing Center 2:
Dania Pointe Care Center 2:
Nspire Healthcare Plantation 2:
Brookwood Gardens Rehabilitation and Nursing Cente 1:
South Dade Nursing and Rehabilitation Center 1:
Unity Healthcare and Rehabilitation Center 1:
Pines Nursing Home 1:
Serenity Bay Nursing and Rehabilitation Center 1:
North Beach Healthcare and Rehabilitation Center 1:
Gardens Care Center 1:
Aspire at The Sea - Harbor Beach 1:

Medical Groups Affiliated with JACKSON HEALTH SYSTEM

There are 1,150 doctors and 190 medical groups that are affiliated with JACKSON HEALTH SYSTEM.

Affiliated Doctor Groups


The list of medical professionals associated with JACKSON HEALTH SYSTEM is very long, so we have added another pages. See a list of medical professionals associated with JACKSON HEALTH SYSTEM.