CONTACT INFORMATION REVIEWS & MORE DATA
SHANDS JACKSONVILLE Ratings and Reviews
- Date Updated: January 31, 2024
- Address: 655 W 8TH ST, JACKSONVILLE, FL 32209
- Phone: (904) 244-4000
- Type: Acute Care Hospitals
- Ownership: Voluntary non-profit - Private
- Overall Rating:
- Perc. Patients Recommending: 63%
About SHANDS JACKSONVILLE
SHANDS JACKSONVILLE is a Acute Care Hospitals. It is in JACKSONVILLE, FL. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 100001. It does provide emergency services. There are 674 medical professionals and 110 doctor groups affiliated with the hospital. On average at SHANDS JACKSONVILLE, emergency patients were charged $26,695. This is higher than the state average of $25,576. It is also higher than the national average of $25,828.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SHANDS JACKSONVILLE to the national results for similar facilities.
Survey Question | Response |
---|---|
Patients who reported that their nurses "Always" communicated well | 73 % |
Patients who reported that their nurses "Sometimes" or "Never" communicated well | 9 % |
Patients who reported that their nurses "Usually" communicated well | 18 % |
Nurse communication - linear mean score | Not Applicable |
Nurse communication - star rating | Not Applicable |
Patients who reported that their nurses "Always" treated them with courtesy and respect | 79 % |
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 6 % |
Patients who reported that their nurses "Usually" treated them with courtesy and respect | 15 % |
Patients who reported that their nurses "Always" listened carefully to them | 69 % |
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 11 % |
Patients who reported that their nurses "Usually" listened carefully to them | 20 % |
Patients who reported that their nurses "Always" explained things in a way they could understand | 71 % |
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 10 % |
Patients who reported that their nurses "Usually" explained things in a way they could understand | 19 % |
Patients who reported that their doctors "Always" communicated well | 74 % |
Patients who reported that their doctors "Sometimes" or "Never" communicated well | 8 % |
Patients who reported that their doctors "Usually" communicated well | 18 % |
Doctor communication - linear mean score | Not Applicable |
Doctor communication - star rating | Not Applicable |
Patients who reported that their doctors "Always" treated them with courtesy and respect | 82 % |
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 5 % |
Patients who reported that their doctors "Usually" treated them with courtesy and respect | 13 % |
Patients who reported that their doctors "Always" listened carefully to them | 71 % |
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 9 % |
Patients who reported that their doctors "Usually" listened carefully to them | 20 % |
Patients who reported that their doctors "Always" explained things in a way they could understand | 70 % |
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 10 % |
Patients who reported that their doctors "Usually" explained things in a way they could understand | 20 % |
Patients who reported that they "Always" received help as soon as they wanted | 57 % |
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 17 % |
Patients who reported that they "Usually" received help as soon as they wanted | 26 % |
Staff responsiveness - linear mean score | Not Applicable |
Staff responsiveness - star rating | Not Applicable |
Patients who reported that they "Always" received help after using the call button as soon as they wanted | 56 % |
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 18 % |
Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 26 % |
Patients who reported that they "Always" received bathroom help as soon as they wanted | 57 % |
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 17 % |
Patients who reported that they "Usually" received bathroom help as soon as they wanted | 26 % |
Patients who reported that staff "Always" explained about medicines before giving it to them | 56 % |
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 25 % |
Patients who reported that staff "Usually" explained about medicines before giving it to them | 19 % |
Communication about medicines - linear mean score | Not Applicable |
Communication about medicines - star rating | Not Applicable |
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 72 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 13 % |
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 15 % |
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 41 % |
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 37 % |
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 22 % |
Patients who reported that NO, they were not given information about what to do during their recovery at home | 16 % |
Patients who reported that YES, they were given information about what to do during their recovery at home | 84 % |
Discharge information - linear mean score | Not Applicable |
Discharge information - star rating | Not Applicable |
Patients who reported that NO, they did not discuss whether they would need help after discharge | 18 % |
Patients who reported that YES, they did discuss whether they would need help after discharge | 82 % |
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 15 % |
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 85 % |
Patients who "Agree" they understood their care when they left the hospital | 48 % |
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 9 % |
Patients who "Strongly Agree" they understood their care when they left the hospital | 43 % |
Care transition - linear mean score | Not Applicable |
Care transition - star rating | Not Applicable |
Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 52 % |
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 12 % |
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 36 % |
Patients who "Agree" that they understood their responsiblities in managing their health | 49 % |
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 8 % |
Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 43 % |
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 43 % |
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 7 % |
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 50 % |
Patients who reported that their room and bathroom were "Always" clean | 65 % |
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 17 % |
Patients who reported that their room and bathroom were "Usually" clean | 18 % |
Cleanliness - linear mean score | Not Applicable |
Cleanliness - star rating | Not Applicable |
Patients who reported that the area around their room was "Always" quiet at night | 55 % |
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 16 % |
Patients who reported that the area around their room was "Usually" quiet at night | 29 % |
Quietness - linear mean score | Not Applicable |
Quietness - star rating | Not Applicable |
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 13 % |
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 23 % |
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 64 % |
Overall hospital rating - linear mean score | Not Applicable |
Overall hospital rating - star rating | Not Applicable |
Patients who reported NO, they would probably not or definitely not recommend the hospital | 10 % |
Patients who reported YES, they would definitely recommend the hospital | 63 % |
Patients who reported YES, they would probably recommend the hospital | 27 % |
Recommend hospital - linear mean score | Not Applicable |
Recommend hospital - star rating | Not Applicable |
Summary star rating | Not Applicable |
Cost of SHANDS JACKSONVILLE, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SHANDS JACKSONVILLE provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for SHANDS JACKSONVILLE: Not Available
Detailed table for spending and period for patients at SHANDS JACKSONVILLE:
Type | Amount |
---|---|
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $16 |
Hospice (1 to 3 days Prior to Index Hospital Admission) | $2 |
Inpatient (1 to 3 days Prior to Index Hospital Admission) | $18 |
Outpatient (1 to 3 days Prior to Index Hospital Admission) | $100 |
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $20 |
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $20 |
Carrier (1 to 3 days Prior to Index Hospital Admission) | $711 |
Home Health Agency (During Index Hospital Admission) | $0 |
Hospice (During Index Hospital Admission) | $0 |
Inpatient (During Index Hospital Admission) | $12,669 |
Outpatient (During Index Hospital Admission) | $0 |
Skilled Nursing Facility (During Index Hospital Admission) | $0 |
Durable Medical Equipment (During Index Hospital Admission) | $33 |
Carrier (During Index Hospital Admission) | $1,523 |
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $592 |
Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $226 |
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $4,299 |
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $979 |
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $3,827 |
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $169 |
Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,489 |
Total (Complete Episode) | $26,695 |
Infection Rates at SHANDS JACKSONVILLE
These measures show how often patients at SHANDS JACKSONVILLE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
Infection Type | Score / Compare to National Average |
---|---|
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | 0.68 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.83 / Same |
Central Line Associated Bloodstream Infection: Number of Device Days | 11,766.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 13.88 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 16.00 / Same |
Central Line Associated Bloodstream Infection (ICU + select Wards) | 1.15 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.30 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 1.35 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 5,771.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 10.27 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 7.00 / Same |
Catheter Associated Urinary Tract Infections (ICU + select Wards) | 0.68 / Same |
SSI - Colon Surgery: Lower Confidence Limit | 0.26 / Same |
SSI - Colon Surgery: Upper Confidence Limit | 1.59 / Same |
SSI - Colon Surgery: Number of Procedures | 216.00 / Same |
SSI - Colon Surgery: Predicted Cases | 6.99 / Same |
SSI - Colon Surgery: Observed Cases | 5.00 / Same |
SSI - Colon Surgery | 0.72 / Same |
SSI - Abdominal Hysterectomy: Lower Confidence Limit | 0.15 / Same |
SSI - Abdominal Hysterectomy: Upper Confidence Limit | 2.92 / Same |
SSI - Abdominal Hysterectomy: Number of Procedures | 227.00 / Same |
SSI - Abdominal Hysterectomy: Predicted Cases | 2.26 / Same |
SSI - Abdominal Hysterectomy: Observed Cases | 2.00 / Same |
SSI - Abdominal Hysterectomy | 0.88 / Same |
MRSA Bacteremia: Lower Confidence Limit | 1.06 / Worse |
MRSA Bacteremia: Upper Confidence Limit | 2.36 / Worse |
MRSA Bacteremia: Patient Days | 173,033.00 / Worse |
MRSA Bacteremia: Predicted Cases | 14.88 / Worse |
MRSA Bacteremia: Observed Cases | 24.00 / Worse |
MRSA Bacteremia | 1.61 / Worse |
Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.23 / Better |
Clostridium Difficile (C.Diff): Upper Confidence Limit | 0.50 / Better |
Clostridium Difficile (C.Diff): Patient Days | 165,619.00 / Better |
Clostridium Difficile (C.Diff): Predicted Cases | 77.90 / Better |
Clostridium Difficile (C.Diff): Observed Cases | 27.00 / Better |
Clostridium Difficile (C.Diff) | 0.35 / Better |
How SHANDS JACKSONVILLE Compares to Other Similar Facilities
This is how SHANDS JACKSONVILLE compares to other similar hospitals nationally based on data provided to CMS.
Top Hospitals in JACKSONVILLE, FL
Worst Hospitals in JACKSONVILLE, FL
Percentages of Complications and Deaths at SHANDS JACKSONVILLE
Measure | Score | Compared to National Rates |
---|---|---|
Rate of complications for hip/knee replacement patients | 2.9% | SAME |
Death rate for heart attack patients | 12.6% | SAME |
Death rate for CABG surgery patients | 2.7% | SAME |
Death rate for COPD patients | 8% | SAME |
Death rate for heart failure patients | 10.8% | SAME |
Death rate for pneumonia patients | 17.3% | SAME |
Death rate for stroke patients | 14.8% | SAME |
Pressure ulcer rate | 0.33% | SAME |
Death rate among surgical inpatients with serious treatable complications | 155.5% | SAME |
Iatrogenic pneumothorax rate | 0.18% | SAME |
In-hospital fall with hip fracture rate | 0.09% | SAME |
Postoperative hemorrhage or hematoma rate | 1.93% | SAME |
Postoperative acute kidney injury requiring dialysis rate | 2.22% | SAME |
Postoperative respiratory failure rate | 7.71% | SAME |
Perioperative pulmonary embolism or deep vein thrombosis rate | 4.22% | SAME |
Postoperative sepsis rate | 7.3% | SAME |
Postoperative wound dehiscence rate | 1.73% | SAME |
Abdominopelvic accidental puncture or laceration rate | 1.38% | SAME |
CMS Medicare PSI 90: Patient safety and adverse events composite | 1.02% | SAME |
Skilled Nursing Facilities Near SHANDS JACKSONVILLE
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SHANDS JACKSONVILLE ranked by their CMS 5-Star Overall Rating.
The NursingHomeDatabase database does not show any skilled nursing facilities nearby.
Medical Groups Affiliated with SHANDS JACKSONVILLE
There are 674 doctors and 110 medical groups that are affiliated with SHANDS JACKSONVILLE.
Affiliated Doctor Groups
- AHMED ELSHARKAWI MD LLC
- UNIVERSITY OF FLORIDA JACKSONVILLE PHYSICIANS, INC.
- US ANESTHESIA PARTNERS OF FLORIDA INC
- FLORIDA RADIOLOGY CONSULTANTS P A
- COGENT HEALTHCARE OF JACKSONVILLE, LLC
- SHANDS JACKSONVILLE MEDICAL CENTER INC
- ST VINCENT'S AMBULATORY CARE INC
- APPLETON INTENSIVIST GROUP, LLC
- FLORIDA HOSPITAL HEALTHCARE PARTNERS, INC
- JACKSONVILLE SPINE CENTER PA
- PROHEALTH MEDICAL GROUP INC
- FAMILY CARE PARTNERS OF NORTHEAST FLORIDA LLC
- INTENSIVE CARE CONSORTIUM INC
- MENTAL HEALTH RESOURCE CENTER INC
- FLORIDA POST ACUTE MEDICAL SERVICES 1 PA
- DNA COMPREHENSIVE THERAPY SERVICES LLC
- TBJ BEHAVIORAL CENTER LLC
- HOSPITAL MEDICINE SERVICES OF FL, LLC
- ST LUKES HOSPITAL OF DULUTH
- PRIORITY CARE PLLC
- SUNBELT ANESTHESIA SERVICES, LLC
- FLORIDA PROTON THERAPY INSTITUTE INC
- PHOEBE PUTNEY MEMORIAL HOSPITAL, INC.
- MILLENNIUM PHYSICIAN GROUP LLC
- NEPHROLOGY CONSULTANTS OF JACKSONVILLE LLC
- IBRAHIM HEART CLINIC PLLC
- AARON J WEST MD PA
- AMS SOUTHEAST LLC
- BAKER COUNTY MEDICAL SERVICES, INC
- UNIVERSITY OF TEXAS SOUTHWESTERN MEDICAL CENTER
- THE METROHEALTH SYSTEM
- OVERWATCH ANESTHESIA
- SUNSHINE STATE ANESTHESIA PARTNERS LLC
- PHYSICAL MEDICINE SPECIALISTS, INC
- QUIESCENCE ANESTHESIA LLC
- COGENT HEALTHCARE OF GEORGIA PC
- FAMILY ALLERGY AND ASTHMA CONSULTANTS
- COMMUNITY HOSPICE OF NORTHEAST FLORIDA, INC.
- SOUTHEAST ORTHOPEDIC SPECIALISTS LLC
- EMERGENCY MEDICINE SERVICES OF MAINE LLC
- THE CAROLINAS EMERGENCY GROUP, PLLC
- NORTHEAST FLORIDA ENDOCRINE AND DIABETES ASSOCIATES PA
- FLORIDA PHYSICIAN SPECIALISTS LLC
- BAPTIST PRIMARY CARE INC
- ANIL GEORGE MD PA
- BAPTIST MD ANDERSON CANCER PHYSICIANS INC
- JACKSONVILLE BEACHES ANESTHESIA ASSOCIATES, INC.
- FIRST COAST CARDIOVASCULAR INSTITUTE, LLC
- THE MILTON S HERSHEY MEDICAL CENTER PHYSICIANS GROUP
- KND DEVELOPMENT 59 LLC
- MERCY HEALTH PHYSICIANS LIMA SPECIALTY CARE LLC
- AURORA MEDICAL GROUP, INC.
- SPECIALTY EYE SURGEONS, PA
- EASTERN MAINE MEDICAL CENTER
- HOSPITAL PHYSICIAN SERVICES OF FLORIDA PA
- SACRED HEART HEALTH SYSTEM INC
- SAINT ALPHONSUS REGIONAL MEDICAL CENTER INC
- PARAGON EMERGENCY SERVICES LLC
- UNIVERSITY OF SOUTH ALABAMA HEALTH CARE AUTHORITY
- PARK AVENUE DERMATOLOGY PA
- INPATIENT CONSULTANTS OF FLORIDA, INC
- HOSPITAL PHYSICIAN SERVICES - SOUTHEAST PROFESSIONAL CORPORATION
- FLORIDA TRAUMA SERVICES LLC
- FLORIDA CLINICAL PRACTICE ASSOCIATION INC
- INPHYNET CONTRACTING SERVICES LLC
- NABR MEDICAL GROUP PLLC
- BEAUMONT MEDICAL GROUP HOSPITAL BASED SERVICES
- MURTHY HOLDINGS INC.
- CA PACS 2 MEDICAL GROUP INC
- ELITE IMAGING LLC
- FLOWERS HB MEDICAL SERVICES LLC
- SOUND PHYSICIANS OF FLORIDA IV, LLC
- HOSPITALIST MEDICINE PHYSICIANS OF OHIO, PROFESSIONAL CORPORATION
- COGENT MEDICAL CARE PC
- HOSPITALIST MEDICINE PHYSICIANS OF CALIFORNIA INC
- HOSPITALIST MEDICINE PHYSICIANS OF PENNSYLVANIA PC
- HOSPITALIST MEDICINE PHYSICIANS OF NEW YORK PLLC
- MAYO CLINIC - FLORIDA
- ISLAND EMERGENCY MEDICAL SERVICES PC
- WINNEMUCCA EMERGENCY PHYSICIANS LLC
- NEVADA EMERGENCY PHYSICIANS PLLC
- NORTHWEST ARKANSAS HBP SERVICES LLC
- LEGACY URGENT CARE PA
- AMERICAN ANESTHESIOLOGY SERVICES OF FLORIDA INC
- FIRST COAST LTC INC
- BAPTIST CARDIOLOGY, INC.
- HEALTH FIRST MEDICAL GROUP LLC
- THE NEMOURS FOUNDATION
- MC MEDICAL LLC
- LEVENSON EYE ASSOCIATES INC
- INTEGRATIVE PSYCHIATRIC SOLUTIONS, LLC
- UT PHYSICIANS
- ORLANDO HEALTH MEDICAL GROUP INC
- ROCKLEDGE EMERGENCY GROUP LLC
- EMERGENCY MEDICINE SERVICES OF FL LLC
- SIMONMED IMAGING FLORIDA LLC
- HNI MEDICAL SERVICES OF FLORIDA, LLC
- BAYCARE OUTPATIENT IMAGING LLC
- STERN DRAKE ISBELL AND ASSOCIATES PA
- ST JOSEPHS DIAGNOSTIC CENTER LLC
- SHERIDAN RADIOLOGY SERVICES OF WEST FLORIDA INC
- BALANCED WELLBEING LLC
- SMG ANESTHESIA SPECIALISTS LLC
- WOMENS CARE PC
- FOCUS HEALTHCARE PA
- ANESTHESIA DYNAMICS LLC
- PRESBYTERIAN HEALTHCARE SERVICES
- RIVERVIEW HOSPITAL
- BAPTIST PHYSICIAN ASSOCIATES LLC
- BAYHEALTH EMERGENCY PHYSICIANS LLC
The list of medical professionals associated with SHANDS JACKSONVILLE is very long, so we have added another pages. See a list of medical professionals associated with SHANDS JACKSONVILLE.
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