CONTACT INFORMATION REVIEWS & MORE DATA

UPSON REGIONAL MEDICAL CENTER Ratings and Reviews

  • Date Updated:  January 31, 2024
  • Address:  801 W GORDON STREET, THOMASTON, GA 30286
  • Phone:  (706) 647-8111
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Other
  • Overall Rating:  
  • Perc. Patients Recommending:   69%

  About UPSON REGIONAL MEDICAL CENTER

UPSON REGIONAL MEDICAL CENTER is a Acute Care Hospitals. It is in THOMASTON, GA. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 110002. It does provide emergency services. There are 117 medical professionals and 82 doctor groups affiliated with the hospital. On average at UPSON REGIONAL MEDICAL CENTER, emergency patients were charged $23,056. This is lower than the state average of $25,162. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UPSON REGIONAL MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 14 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their nurses "Usually" listened carefully to them 15 %
Patients who reported that their nurses "Always" explained things in a way they could understand 75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 18 %
Patients who reported that their doctors "Always" communicated well 80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 13 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 9 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 14 %
Patients who reported that their doctors "Always" explained things in a way they could understand 75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 18 %
Patients who reported that they "Always" received help as soon as they wanted 72 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 15 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 70 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 17 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 72 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 15 %
Patients who reported that staff "Always" explained about medicines before giving it to them 60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 49 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 54 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 61 %
Patients who reported that their room and bathroom were "Always" clean 76 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 5 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 67 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 7 %
Patients who reported that the area around their room was "Usually" quiet at night 26 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 73 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 6 %
Patients who reported YES, they would definitely recommend the hospital 69 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UPSON REGIONAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UPSON REGIONAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UPSON REGIONAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at UPSON REGIONAL MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $37
Hospice (1 to 3 days Prior to Index Hospital Admission) $11
Inpatient (1 to 3 days Prior to Index Hospital Admission) $14
Outpatient (1 to 3 days Prior to Index Hospital Admission) $51
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $3
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $3
Carrier (1 to 3 days Prior to Index Hospital Admission) $595
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,027
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $26
Carrier (During Index Hospital Admission) $1,058
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,007
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $385
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,491
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $820
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,248
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $131
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,148
Total (Complete Episode) $23,056

Infection Rates at UPSON REGIONAL MEDICAL CENTER

These measures show how often patients at UPSON REGIONAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 1,380.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.98 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.78 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 2,570.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.78 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.56 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 2.18 / Same
SSI - Colon Surgery: Number of Procedures 48.00 / Same
SSI - Colon Surgery: Predicted Cases 1.37 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 20.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.20 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 15,948.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.77 / Not Available
MRSA Bacteremia: Observed Cases 1.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.05 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.91 / Better
Clostridium Difficile (C.Diff): Patient Days 15,592.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 7.26 / Better
Clostridium Difficile (C.Diff): Observed Cases 2.00 / Better
Clostridium Difficile (C.Diff) 0.28 / Better

How UPSON REGIONAL MEDICAL CENTER Compares to Other Similar Facilities

This is how UPSON REGIONAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in THOMASTON, GA

Worst Hospitals in THOMASTON, GA

Percentages of Complications and Deaths at UPSON REGIONAL MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 14.4% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.7% SAME
Death rate for heart failure patients 16% SAME
Death rate for pneumonia patients 28.6% Worse
Death rate for stroke patients 15.5% SAME
Pressure ulcer rate 0.65% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.31% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.28% SAME
Postoperative acute kidney injury requiring dialysis rate 1.57% SAME
Postoperative respiratory failure rate 8.51% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.89% SAME
Postoperative sepsis rate 5.18% SAME
Postoperative wound dehiscence rate 1.91% SAME
Abdominopelvic accidental puncture or laceration rate 0.96% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.02% SAME

Skilled Nursing Facilities Near UPSON REGIONAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UPSON REGIONAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

The NursingHomeDatabase database does not show any skilled nursing facilities nearby.

Medical Groups Affiliated with UPSON REGIONAL MEDICAL CENTER

There are 117 doctors and 82 medical groups that are affiliated with UPSON REGIONAL MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with UPSON REGIONAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with UPSON REGIONAL MEDICAL CENTER.

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