PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL Review

Get Information, Ratings, Surveys, and Compare PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 64%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL, Survey Analysis.)

In the briefest summary, PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in GREENVILLE, SC. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 420078. It DOES NOT provide emergency services. There are 1,583 medical professionals and 133 doctor groups affiliated with the hospital. On average at PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL, emergency patients were charged $29,871. This is higher than the state average of $25,644. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 64% of the patients surveyed definitely recommended PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL, while only 7% did not recommend going to PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL

Address:

701 GROVE ROAD
GREENVILLE, SC 29605
(864) 455-7000
Click for Map

Medicare Provider Number:

420078

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 29 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 84 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 47 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 58 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 18 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 12 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 65 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 64 %
Patients who reported YES, they would probably recommend the hospital 29 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL: Not Available

Detailed table for spending and period for patients at PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $19
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $43
Outpatient (1 to 3 days Prior to Index Hospital Admission) $234
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $6
Carrier (1 to 3 days Prior to Index Hospital Admission) $891
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,055
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $31
Carrier (During Index Hospital Admission) $1,527
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $927
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $224
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,383
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,208
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,798
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $125
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,389
Total (Complete Episode) $29,871

Infection Rates at PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL

These measures show how often patients at PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.13 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.50 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 27,391.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 32.75 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 9.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.28 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.42 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.04 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 17,450.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 27.96 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 19.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.68 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.34 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.20 / Same
SSI - Colon Surgery: Number of Procedures 487.00 / Same
SSI - Colon Surgery: Predicted Cases 14.92 / Same
SSI - Colon Surgery: Observed Cases 10.00 / Same
SSI - Colon Surgery 0.67 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.23 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.73 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 610.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 5.59 / Same
SSI - Abdominal Hysterectomy: Observed Cases 4.00 / Same
SSI - Abdominal Hysterectomy 0.72 / Same
MRSA Bacteremia: Lower Confidence Limit 0.60 / Same
MRSA Bacteremia: Upper Confidence Limit 1.36 / Same
MRSA Bacteremia: Patient Days 248,285.00 / Same
MRSA Bacteremia: Predicted Cases 24.97 / Same
MRSA Bacteremia: Observed Cases 23.00 / Same
MRSA Bacteremia 0.92 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.16 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.34 / Better
Clostridium Difficile (C.Diff): Patient Days 213,033.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 109.63 / Better
Clostridium Difficile (C.Diff): Observed Cases 26.00 / Better
Clostridium Difficile (C.Diff) 0.24 / Better

How PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL Compares to Other Similar Facilities

This is how PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in GREENVILLE, SC

Worst Hospitals in GREENVILLE, SC

Percentages of Complications and Deaths at PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12% SAME
Death rate for CABG surgery patients 3.2% SAME
Death rate for COPD patients 7.6% SAME
Death rate for heart failure patients 13.3% SAME
Death rate for pneumonia patients 18.7% SAME
Death rate for stroke patients 14.7% SAME
Pressure ulcer rate 0.4% SAME
Death rate among surgical inpatients with serious treatable complications 124.66% Better
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 3.65% SAME
Postoperative acute kidney injury requiring dialysis rate 1.47% SAME
Postoperative respiratory failure rate 13.55% Worse
Perioperative pulmonary embolism or deep vein thrombosis rate 2.65% SAME
Postoperative sepsis rate 5.95% SAME
Postoperative wound dehiscence rate 1.84% SAME
Abdominopelvic accidental puncture or laceration rate 1.41% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.08% SAME

Skilled Nursing Facilities Near PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Presbyterian Home of Sc - Foothills 5:
Nhc Healthcare - Mauldin 5:
The Arboretum at The Woodlands 5:
Rosecrest Rehabilitation and Healthcare Center 5:
Nhc Healthcare - Laurens 4:
Nhc Healthcare - Anderson 4:
Piedmont Post-Acute 4:
Powdersville Post-Acute 4:
Heartland Health Care Center - Greenville East 4:
Nhc Healthcare - Greenville 4:
River Falls Post Acute 4:
Linley Park Post Acute 3:
Carlyle Senior Care of Fountain Inn 3:
Fleetwood Post-Acute 3:
Heritage Healthcare of Pickens 3:
The Gables of Pelham Skilled Nursing and Rehab 3:
Manna Post Acute 3:
Brushy Creek Post Acute 3:
Golden Age Inman 3:
Richard M Campbell Veterans Nursing Home 2:
Simpsonville Post Acute 2:
Woodruff Manor 2:
Linville Court at The Cascades Verdae 2:
Magnolia Manor - Greenville 2:
Patewood Rehabilitation and Healthcare Center 2:
Rolling Green Village 2:
Promedica Skilled Nursing and Reh- Greenville West 2:
Greer Post-Acute 2:
Valley Falls Terrace 2:
Inman Healthcare 2:
Condor Health Anderson 1:
Martha Franks Baptist Retirement Center 1:
Magnolia Place - Greenville 1:
West Village Post Acute 1:
Greenville Post Acute 1:
Magnolia Manor - Inman 1:
Lake Emory Post Acute Care 1:

Medical Groups Affiliated with PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL

There are 1,583 doctors and 133 medical groups that are affiliated with PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PRISMA HEALTH GREENVILLE MEMORIAL HOSPITAL.