CONTACT INFORMATION REVIEWS & MORE DATA

ATRIUM HEALTH UNIVERSITY CITY

  • Date Updated: January 31, 2024
  • Address: 8800 NORTH TYRON STREET, CHARLOTTE, NC 28262
  • Phone (704) 548-6000
  • Type Acute Care Hospitals
  • Ownership Government - Hospital District or Authority
  • Overall Rating
  • Perc. Patients Recommending 53%
mAP

  About ATRIUM HEALTH UNIVERSITY CITY

ATRIUM HEALTH UNIVERSITY CITY is a Acute Care Hospitals. It is in CHARLOTTE, NC. Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 340166. It does provide emergency services. There are 352 medical professionals and 64 doctor groups affiliated with the hospital. On average at ATRIUM HEALTH UNIVERSITY CITY, emergency patients were charged $20,691. This is lower than the state average of $24,303. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ATRIUM HEALTH UNIVERSITY CITY to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 9 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 63 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 26 %
Patients who reported that their doctors "Always" communicated well 72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 17 %
Patients who reported that their doctors "Always" listened carefully to them 72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 66 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 21 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 19 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 23 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 31 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 21 %
Patients who reported that YES, they were given information about what to do during their recovery at home 79 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 23 %
Patients who reported that YES, they did discuss whether they would need help after discharge 77 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 82 %
Patients who "Agree" they understood their care when they left the hospital 48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 10 %
Patients who "Strongly Agree" they understood their care when they left the hospital 42 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 34 %
Patients who "Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 9 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 40 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 53 %
Patients who reported that their room and bathroom were "Always" clean 60 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 17 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 30 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 16 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 56 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 10 %
Patients who reported YES, they would definitely recommend the hospital 53 %
Patients who reported YES, they would probably recommend the hospital 37 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ATRIUM HEALTH UNIVERSITY CITY, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ATRIUM HEALTH UNIVERSITY CITY provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ATRIUM HEALTH UNIVERSITY CITY: Not Available

Detailed table for spending and period for patients at ATRIUM HEALTH UNIVERSITY CITY:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $9
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $18
Outpatient (1 to 3 days Prior to Index Hospital Admission) $97
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $702
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,352
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $11
Carrier (During Index Hospital Admission) $1,186
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $632
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $155
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,607
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,000
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,694
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $70
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,137
Total (Complete Episode) $20,691

Infection Rates at ATRIUM HEALTH UNIVERSITY CITY

These measures show how often patients at ATRIUM HEALTH UNIVERSITY CITY contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.03 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.81 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 2,276.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.76 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.57 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.93 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 2,297.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.68 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.60 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 1.65 / Same
SSI - Colon Surgery: Number of Procedures 61.00 / Same
SSI - Colon Surgery: Predicted Cases 1.81 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 64.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.57 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.03 / Same
MRSA Bacteremia: Upper Confidence Limit 3.20 / Same
MRSA Bacteremia: Patient Days 40,525.00 / Same
MRSA Bacteremia: Predicted Cases 1.54 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.65 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.20 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.83 / Better
Clostridium Difficile (C.Diff): Patient Days 35,332.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 18.25 / Better
Clostridium Difficile (C.Diff): Observed Cases 8.00 / Better
Clostridium Difficile (C.Diff) 0.44 / Better

How ATRIUM HEALTH UNIVERSITY CITY Compares to Other Similar Facilities

This is how ATRIUM HEALTH UNIVERSITY CITY compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CHARLOTTE, NC

Worst Hospitals in CHARLOTTE, NC

Percentages of Complications and Deaths at ATRIUM HEALTH UNIVERSITY CITY

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 7.8% SAME
Death rate for heart failure patients 9.3% SAME
Death rate for pneumonia patients 19.7% SAME
Death rate for stroke patients 14.8% SAME
Pressure ulcer rate 0.93% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.64% SAME
Postoperative acute kidney injury requiring dialysis rate 1.54% SAME
Postoperative respiratory failure rate 8.15% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 5.16% SAME
Postoperative sepsis rate 5.07% SAME
Postoperative wound dehiscence rate 2.4% SAME
Abdominopelvic accidental puncture or laceration rate 1.3% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.14% SAME

Skilled Nursing Facilities Near ATRIUM HEALTH UNIVERSITY CITY

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ATRIUM HEALTH UNIVERSITY CITY ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
The Lodge at Wellmore- Tega Cay 5:
Willowbrooke Court Sc Ctr at Matthews Glen 5:
The Stewart Health Center 5:
Sharon Towers 5:
Novant Health Presbyterian Medical Center-Snu 5:
Pruitthealth-Town Center 5:
Abernethy Laurels 5:
Jesse Helms Nursing Center 4:
Briar Creek Health Center 4:
Asbury Health and Rehabilitation Center 4:
Courtland Terrace 4:
Peak Resources - Gastonia 4:
Huntersville Oaks 4:
The Gardens of Taylor Glen Ret Com 4:
Nc State Veterans Home - Salisbury 4:
Matthews Health and Rehab Center 3:
Brookdale Carriage Club Providence 3:
Mecklenburg Health and Rehabilitation 3:
Sardis Oaks 3:
White Oak Manor - Charlotte 3:
Accordius Health at Charlotte 3:
Wilora Lake Healthcare Center 3:
Big Elm Retirement and Nursing Centers 3:
Trinity Oaks 3:
Autumn Care of Salisbury 3:
Compass Healthcare and Rehab Rowan, LLC 3:
Accordius Health at Monroe 2:
Pruitthealth-Union Pointe 2:
Pavilion Health Center at Brightmore 2:
Lake Park Nursing and Rehabilitation Center 2:
Peak Resources - Charlotte 2:
Stanley Total Living Center 2:
Huntersville Health and Rehab Center 2:
Lakeside Health and Rehab Center 2:
The Greens at Cabarrus 2:
Autumn Care of Cornelius 2:
Piedmont Health and Rehab Center 2:
White Oak Manor - Rock Hill 1:
Monroe Rehabilitation Center 1:
Autumn Care of Marshville 1:
Pineville Rehabilitation and Living Ctr 1:
Royal Park Rehab and Health Ctr of Matthews 1:
Pelican Health Randolph LLC 1:
Pelican Health at Charlotte 1:
Clear Creek Nursing and Rehabilitation Center 1:
Accordius Health at Midwood, LLC 1:
The Ivy at Gastonia LLC 1:
Charlotte Health and Rehabilitation Center 1:
The Greens at Gastonia 1:
Hunter Woods Nursing and Rehab 1:
Gastonia Health and Rehab Center 1:
Saturn Nursing and Rehabilitation Center 1:
University Place Nursing and Rehabilitation Center 1:
Universal Health Care and Rehab 1:
Accordius Health at Concord 1:
Five Oaks Rehabilitation and Care Center 1:
Transitional Health Services of Kannapolis 1:
The Citadel Mooresville 1:
Accordius Health at Mooresville 1:
Liberty Commons Nsg and Rehab Ctr of Rowan County 1:
The Citadel at Myers Park, LLC No Data

Medical Groups Affiliated with ATRIUM HEALTH UNIVERSITY CITY

There are 352 doctors and 64 medical groups that are affiliated with ATRIUM HEALTH UNIVERSITY CITY.

Affiliated Doctor Groups


The list of medical professionals associated with ATRIUM HEALTH UNIVERSITY CITY is very long, so we have added another pages. See a list of medical professionals associated with ATRIUM HEALTH UNIVERSITY CITY.

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Custom Database Reports

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We can provide custom data reports based on our database of skilled nursing facilities. Anything from emails to spreadsheets to an API. Bring the data directly into Salesforce or any other CRM.