CONTACT INFORMATION REVIEWS & MORE DATA

NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER

  • Date Updated:  January 31, 2024
  • Address:  200 HAWTHORNE LANE BOX 33549, CHARLOTTE, NC 28233
  • Phone:  (704) 384-4000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   69%

  About NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER

NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER is a Acute Care Hospitals. It is in CHARLOTTE, NC. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 340053. It does provide emergency services. There are 1,259 medical professionals and 141 doctor groups affiliated with the hospital. On average at NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER, emergency patients were charged $28,544. This is higher than the state average of $24,303. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 15 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 18 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 29 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 26 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 52 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 60 %
Patients who reported that their room and bathroom were "Always" clean 55 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 17 %
Patients who reported that their room and bathroom were "Usually" clean 28 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 65 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 10 %
Patients who reported that the area around their room was "Usually" quiet at night 25 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 67 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 9 %
Patients who reported YES, they would definitely recommend the hospital 69 %
Patients who reported YES, they would probably recommend the hospital 22 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $10
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $101
Outpatient (1 to 3 days Prior to Index Hospital Admission) $281
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $750
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $16,006
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $30
Carrier (During Index Hospital Admission) $2,087
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $850
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $132
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,949
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,090
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,743
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $199
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,298
Total (Complete Episode) $28,544

Infection Rates at NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER

These measures show how often patients at NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.52 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.56 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 12,279.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 13.87 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 13.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.94 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.14 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.85 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 8,024.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 12.98 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 5.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.39 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.32 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.65 / Same
SSI - Colon Surgery: Number of Procedures 284.00 / Same
SSI - Colon Surgery: Predicted Cases 7.56 / Same
SSI - Colon Surgery: Observed Cases 6.00 / Same
SSI - Colon Surgery 0.79 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.89 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.62 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 492.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 4.20 / Same
SSI - Abdominal Hysterectomy: Observed Cases 8.00 / Same
SSI - Abdominal Hysterectomy 1.91 / Same
MRSA Bacteremia: Lower Confidence Limit 0.22 / Same
MRSA Bacteremia: Upper Confidence Limit 1.00 / Same
MRSA Bacteremia: Patient Days 171,943.00 / Same
MRSA Bacteremia: Predicted Cases 13.79 / Same
MRSA Bacteremia: Observed Cases 7.00 / Same
MRSA Bacteremia 0.51 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.16 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.35 / Better
Clostridium Difficile (C.Diff): Patient Days 141,895.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 96.50 / Better
Clostridium Difficile (C.Diff): Observed Cases 23.00 / Better
Clostridium Difficile (C.Diff) 0.24 / Better

How NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER Compares to Other Similar Facilities

This is how NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CHARLOTTE, NC

Worst Hospitals in CHARLOTTE, NC

Percentages of Complications and Deaths at NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.8% SAME
Death rate for heart attack patients 13.3% SAME
Death rate for CABG surgery patients 3.6% SAME
Death rate for COPD patients 7.7% SAME
Death rate for heart failure patients 13.6% SAME
Death rate for pneumonia patients 15.6% SAME
Death rate for stroke patients 13.1% SAME
Pressure ulcer rate 0.49% SAME
Death rate among surgical inpatients with serious treatable complications 131.03% SAME
Iatrogenic pneumothorax rate 0.28% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 1.88% SAME
Postoperative acute kidney injury requiring dialysis rate 1.86% SAME
Postoperative respiratory failure rate 7.71% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.87% SAME
Postoperative sepsis rate 5.37% SAME
Postoperative wound dehiscence rate 2.55% SAME
Abdominopelvic accidental puncture or laceration rate 1.5% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.98% SAME

Skilled Nursing Facilities Near NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
White Oak of Waxhaw 5:
Rock Hill Post Acute Care Center 5:
Willow Brooke Court at Park Pointe Village 5:
The Lodge at Wellmore- Tega Cay 5:
Willowbrooke Court Sc Ctr at Matthews Glen 5:
The Stewart Health Center 5:
Sharon Towers 5:
Novant Health Presbyterian Medical Center-Snu 5:
Pruitthealth-Town Center 5:
Jesse Helms Nursing Center 4:
Briar Creek Health Center 4:
Asbury Health and Rehabilitation Center 4:
Courtland Terrace 4:
Peak Resources - Gastonia 4:
Huntersville Oaks 4:
The Gardens of Taylor Glen Ret Com 4:
Westminster Health and Rehab Center 3:
White Oak Manor - York 3:
Matthews Health and Rehab Center 3:
Brookdale Carriage Club Providence 3:
Mecklenburg Health and Rehabilitation 3:
Sardis Oaks 3:
White Oak Manor - Charlotte 3:
Accordius Health at Charlotte 3:
Wilora Lake Healthcare Center 3:
The Greens at Lincolnton 3:
Lincolnton Rehabilitation Center 3:
Big Elm Retirement and Nursing Centers 3:
Pruitthealth- Rock Hill 2:
Accordius Health at Monroe 2:
Pruitthealth-Union Pointe 2:
Pavilion Health Center at Brightmore 2:
Lake Park Nursing and Rehabilitation Center 2:
Peak Resources - Charlotte 2:
Stanley Total Living Center 2:
Huntersville Health and Rehab Center 2:
Lakeside Health and Rehab Center 2:
The Greens at Cabarrus 2:
Autumn Care of Cornelius 2:
Magnolia Manor - Rock Hill 1:
White Oak Manor - Rock Hill 1:
Monroe Rehabilitation Center 1:
Pineville Rehabilitation and Living Ctr 1:
Royal Park Rehab and Health Ctr of Matthews 1:
Pelican Health Randolph LLC 1:
Pelican Health at Charlotte 1:
Clear Creek Nursing and Rehabilitation Center 1:
Belaire Health Care Center 1:
Accordius Health at Midwood, LLC 1:
The Ivy at Gastonia LLC 1:
Charlotte Health and Rehabilitation Center 1:
Accordius Health at Gastonia 1:
The Greens at Gastonia 1:
Hunter Woods Nursing and Rehab 1:
Gastonia Health and Rehab Center 1:
Saturn Nursing and Rehabilitation Center 1:
University Place Nursing and Rehabilitation Center 1:
Universal Health Care and Rehab 1:
Accordius Health at Concord 1:
Five Oaks Rehabilitation and Care Center 1:
Transitional Health Services of Kannapolis 1:
Cardinal Healthcare and Rehab 1:
The Citadel Mooresville 1:
Accordius Health at Mooresville 1:
The Citadel at Myers Park, LLC No Data

Medical Groups Affiliated with NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER

There are 1,259 doctors and 141 medical groups that are affiliated with NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER.

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