ATRIUM HEALTH UNION Review

Get Information, Ratings, Surveys, and Compare ATRIUM HEALTH UNION to other hospitals

Overall Hospital Rating: ; HCAPS approval: 71%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of ATRIUM HEALTH UNION. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with ATRIUM HEALTH UNION, Survey Analysis.)

In the briefest summary, ATRIUM HEALTH UNION is one of the types of hospitals called Acute Care Hospitals. It is in MONROE, NC. Its five star rating is 4 . Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 340130. It does provide emergency services. There are 586 medical professionals and 110 doctor groups affiliated with the hospital. On average at ATRIUM HEALTH UNION, emergency patients were charged $21,657. This is lower than the state average of $24,303. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 71% of the patients surveyed definitely recommended ATRIUM HEALTH UNION, while only 5% did not recommend going to ATRIUM HEALTH UNION.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for ATRIUM HEALTH UNION

Address:

600 HOSPITAL DR
MONROE, NC 28112
(704) 283-3100
Click for Map

Medicare Provider Number:

340130

Type:

Acute Care Hospitals

Ownership:

Government - Hospital District or Authority

Overall Hospital Quality Star Rating for ATRIUM HEALTH UNION

Overall Rating:



The Overall Hospital Quality Star Rating for ATRIUM HEALTH UNION summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ATRIUM HEALTH UNION to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 80 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 81 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 15 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 9 %
Patients who reported that their doctors "Always" listened carefully to them 79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 11 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 31 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 52 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 59 %
Patients who reported that their room and bathroom were "Always" clean 71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 19 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 64 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 7 %
Patients who reported that the area around their room was "Usually" quiet at night 29 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 16 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 77 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 71 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ATRIUM HEALTH UNION, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ATRIUM HEALTH UNION provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ATRIUM HEALTH UNION: Not Available

Detailed table for spending and period for patients at ATRIUM HEALTH UNION:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $9
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $17
Outpatient (1 to 3 days Prior to Index Hospital Admission) $193
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $13
Carrier (1 to 3 days Prior to Index Hospital Admission) $667
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,153
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $26
Carrier (During Index Hospital Admission) $1,185
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $785
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $205
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,510
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $819
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,650
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $131
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,290
Total (Complete Episode) $21,657

Infection Rates at ATRIUM HEALTH UNION

These measures show how often patients at ATRIUM HEALTH UNION contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 1.21 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 4.55 / Worse
Central Line Associated Bloodstream Infection: Number of Device Days 5,256.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.63 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 9.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards) 2.48 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.01 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.34 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 5,410.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 3.68 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.27 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.33 / Same
SSI - Colon Surgery: Upper Confidence Limit 3.53 / Same
SSI - Colon Surgery: Number of Procedures 86.00 / Same
SSI - Colon Surgery: Predicted Cases 2.31 / Same
SSI - Colon Surgery: Observed Cases 3.00 / Same
SSI - Colon Surgery 1.30 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 51.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.44 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.39 / Same
MRSA Bacteremia: Upper Confidence Limit 2.93 / Same
MRSA Bacteremia: Patient Days 55,710.00 / Same
MRSA Bacteremia: Predicted Cases 3.30 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 1.21 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.27 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.80 / Better
Clostridium Difficile (C.Diff): Patient Days 52,615.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 27.04 / Better
Clostridium Difficile (C.Diff): Observed Cases 13.00 / Better
Clostridium Difficile (C.Diff) 0.48 / Better

How ATRIUM HEALTH UNION Compares to Other Similar Facilities

This is how ATRIUM HEALTH UNION compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MONROE, NC

Worst Hospitals in MONROE, NC

Percentages of Complications and Deaths at ATRIUM HEALTH UNION

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.3% SAME
Death rate for heart attack patients 12.5% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.2% SAME
Death rate for heart failure patients 8.8% SAME
Death rate for pneumonia patients 19.4% SAME
Death rate for stroke patients 13.8% SAME
Pressure ulcer rate 0.37% SAME
Death rate among surgical inpatients with serious treatable complications 166.92% SAME
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.22% SAME
Postoperative acute kidney injury requiring dialysis rate 1.48% SAME
Postoperative respiratory failure rate 6.75% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.98% SAME
Postoperative sepsis rate 5.27% SAME
Postoperative wound dehiscence rate 1.84% SAME
Abdominopelvic accidental puncture or laceration rate 0.88% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.84% SAME

Skilled Nursing Facilities Near ATRIUM HEALTH UNION

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ATRIUM HEALTH UNION ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
White Oak of Waxhaw 5:
Willowbrooke Court Sc Ctr at Matthews Glen 5:
The Stewart Health Center 5:
Sharon Towers 5:
Briar Creek Health Center 5:
Novant Health Presbyterian Medical Center-Snu 5:
Pruitthealth-Town Center 5:
White Oak Manor - Lancaster 4:
Jesse Helms Nursing Center 4:
Asbury Health and Rehabilitation Center 4:
Matthews Health and Rehab Center 3:
Brookdale Carriage Club Providence 3:
Mecklenburg Health and Rehabilitation 3:
Sardis Oaks 3:
White Oak Manor - Charlotte 3:
Wilora Lake Healthcare Center 3:
Lancaster Health and Rehabilitation 2:
Accordius Health at Monroe 2:
Pruitthealth-Union Pointe 2:
Pavilion Health Center at Brightmore 2:
Lake Park Nursing and Rehabilitation Center 2:
Accordius Health at Charlotte 2:
Peak Resources - Charlotte 2:
University Place Nursing and Rehabilitation Center 2:
Monroe Rehabilitation Center 1:
Autumn Care of Marshville 1:
Pineville Rehabilitation and Living Ctr 1:
Royal Park Rehab and Health Ctr of Matthews 1:
Pelican Health Randolph LLC 1:
Pelican Health at Charlotte 1:
Clear Creek Nursing and Rehabilitation Center 1:
Accordius Health at Midwood, LLC 1:
Charlotte Health and Rehabilitation Center 1:
Hunter Woods Nursing and Rehab 1:
Saturn Nursing and Rehabilitation Center 1:
The Citadel at Myers Park, LLC No Data

Medical Groups Affiliated with ATRIUM HEALTH UNION

There are 586 doctors and 110 medical groups that are affiliated with ATRIUM HEALTH UNION.

Affiliated Doctor Groups


The list of medical professionals associated with ATRIUM HEALTH UNION is very long, so we have added another pages. See a list of medical professionals associated with ATRIUM HEALTH UNION.