CONTACT INFORMATION REVIEWS & MORE DATA

HIGH POINT REGIONAL HEALTH SYSTEM

  • Date Updated: January 31, 2024
  • Address: 601 N ELM ST, HIGH POINT, NC 27261
  • Phone (336) 878-6000
  • Type Acute Care Hospitals
  • Ownership Voluntary non-profit - Private
  • Overall Rating
  • Perc. Patients Recommending 57%
mAP

  About HIGH POINT REGIONAL HEALTH SYSTEM

HIGH POINT REGIONAL HEALTH SYSTEM is a Acute Care Hospitals. It is in HIGH POINT, NC. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 340004. It does provide emergency services. There are 493 medical professionals and 73 doctor groups affiliated with the hospital. On average at HIGH POINT REGIONAL HEALTH SYSTEM, emergency patients were charged $23,745. This is lower than the state average of $24,303. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HIGH POINT REGIONAL HEALTH SYSTEM to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 26 %
Patients who reported that their nurses "Always" explained things in a way they could understand 65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 26 %
Patients who reported that their doctors "Always" communicated well 72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 14 %
Patients who reported that their doctors "Always" listened carefully to them 70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 12 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 28 %
Patients who reported that staff "Always" explained about medicines before giving it to them 52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 22 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 19 %
Patients who reported that YES, they were given information about what to do during their recovery at home 81 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 21 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 79 %
Patients who "Agree" they understood their care when they left the hospital 50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 42 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 35 %
Patients who "Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 41 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 50 %
Patients who reported that their room and bathroom were "Always" clean 63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 16 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 17 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 58 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 10 %
Patients who reported YES, they would definitely recommend the hospital 57 %
Patients who reported YES, they would probably recommend the hospital 33 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of HIGH POINT REGIONAL HEALTH SYSTEM, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HIGH POINT REGIONAL HEALTH SYSTEM provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HIGH POINT REGIONAL HEALTH SYSTEM: Not Available

Detailed table for spending and period for patients at HIGH POINT REGIONAL HEALTH SYSTEM:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $24
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $24
Outpatient (1 to 3 days Prior to Index Hospital Admission) $76
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $4
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $12
Carrier (1 to 3 days Prior to Index Hospital Admission) $732
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,263
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $14
Carrier (During Index Hospital Admission) $1,304
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $734
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $223
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,432
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,197
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,346
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $98
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,260
Total (Complete Episode) $23,745

Infection Rates at HIGH POINT REGIONAL HEALTH SYSTEM

These measures show how often patients at HIGH POINT REGIONAL HEALTH SYSTEM contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.31 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.42 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 9,567.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 9.76 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 7.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.72 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.45 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.49 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 10,244.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 12.80 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 11.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.86 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.51 / Same
SSI - Colon Surgery: Upper Confidence Limit 3.06 / Same
SSI - Colon Surgery: Number of Procedures 137.00 / Same
SSI - Colon Surgery: Predicted Cases 3.63 / Same
SSI - Colon Surgery: Observed Cases 5.00 / Same
SSI - Colon Surgery 1.38 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.17 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.35 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 205.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.97 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 1.02 / Same
MRSA Bacteremia: Lower Confidence Limit 0.42 / Same
MRSA Bacteremia: Upper Confidence Limit 2.56 / Same
MRSA Bacteremia: Patient Days 68,456.00 / Same
MRSA Bacteremia: Predicted Cases 4.33 / Same
MRSA Bacteremia: Observed Cases 5.00 / Same
MRSA Bacteremia 1.16 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.28 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.81 / Better
Clostridium Difficile (C.Diff): Patient Days 66,050.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 28.43 / Better
Clostridium Difficile (C.Diff): Observed Cases 14.00 / Better
Clostridium Difficile (C.Diff) 0.49 / Better

How HIGH POINT REGIONAL HEALTH SYSTEM Compares to Other Similar Facilities

This is how HIGH POINT REGIONAL HEALTH SYSTEM compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HIGH POINT, NC

Worst Hospitals in HIGH POINT, NC

Percentages of Complications and Deaths at HIGH POINT REGIONAL HEALTH SYSTEM

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.6% SAME
Death rate for heart attack patients 13% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.5% SAME
Death rate for heart failure patients 13.8% SAME
Death rate for pneumonia patients 16.6% SAME
Death rate for stroke patients 15.1% SAME
Pressure ulcer rate 0.84% SAME
Death rate among surgical inpatients with serious treatable complications 155.35% SAME
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.08% SAME
Postoperative acute kidney injury requiring dialysis rate 1.35% SAME
Postoperative respiratory failure rate 9% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.39% SAME
Postoperative sepsis rate 5.82% SAME
Postoperative wound dehiscence rate 1.82% SAME
Abdominopelvic accidental puncture or laceration rate 1.21% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.07% SAME

Skilled Nursing Facilities Near HIGH POINT REGIONAL HEALTH SYSTEM

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HIGH POINT REGIONAL HEALTH SYSTEM ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Mountain Vista Health Park 5:
Clapp's Convalescent Nursing Home Inc 5:
Westchester Manor at Providence Place 5:
Clapps Nursing Center Inc 5:
Maryfield Nursing Home 5:
Trinity Elms 5:
River Landing at Sandy Ridge 5:
Silas Creek Rehabilitation Center 5:
Friends Homes at Guilford 5:
Arbor Acres United Methodist Retirement Community 5:
Piney Grove Nursing and Rehabilitation Center 5:
Nc State Veterans Home - Salisbury 4:
Piedmont Crossing 4:
The Shannon Gray Rehabilitation and Recovery Center 4:
Adams Farm Living and Rehabilitation 4:
Kindred Hospital East Greensboro 4:
Brookridge Retirement Community 4:
Salemtowne 4:
Countryside 4:
Autumn Care of Salisbury 3:
Compass Healthcare and Rehab Rowan, LLC 3:
Alpine Health and Rehabilitation of Asheboro 3:
Abbotts Creek Center 3:
The Graybrier Nurs and Retirement Ct 3:
Homestead Hills 3:
Whitestone A Masonic and Eastern Star Community 3:
Heartland Living and Rehab at The Moses H Cone Mem H 3:
Trinity Glen 3:
Davidson Health and Rehab Center 2:
Lexington Health Care Center 2:
Magnolia Gardens Center For Nursing and Rehab 2:
Bermuda Village Retirement Center 2:
Camden Health and Rehabilitation 2:
Ashton Health and Rehabilitation 2:
Linden Place Center For Nursing and Rehabilitation 2:
Village Care of King 2:
Walnut Cove Health and Rehabilitation Center 2:
Universal Health Care/ramseur 1:
Asheboro Rehabilitation and Healthcare Center 1:
Pine Acres Center For Nursing and Rehabilitation 1:
Pine Ridge Health and Rehabilitation Center 1:
Westwood Health and Rehabilitation 1:
Meridian Center 1:
Bermuda Commons Nursing and Rehabilitation Center 1:
Cedar Hills Center For Nursing and Rehabilitation 1:
Greenhaven Health and Rehabilitation Center 1:
Maple Grove Health and Rehabilitation Center 1:
Guilford Health Care Center 1:
Piedmont Hills Center For Nursing and Rehab 1:
The Oaks 1:
Willow Valley Center For Nursing and Rehab 1:
Summerstone Health and Rehabilitation Center 1:
Blumenthal Nursing and Rehabilitation Center 1:
Mill Creek Center For Nursing and Rehabilitation 1:
Oak Forest Health and Rehabilitation 1:
Universal Health Care/king 1:

Medical Groups Affiliated with HIGH POINT REGIONAL HEALTH SYSTEM

There are 493 doctors and 73 medical groups that are affiliated with HIGH POINT REGIONAL HEALTH SYSTEM.

Affiliated Doctor Groups


The list of medical professionals associated with HIGH POINT REGIONAL HEALTH SYSTEM is very long, so we have added another pages. See a list of medical professionals associated with HIGH POINT REGIONAL HEALTH SYSTEM.

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