CONTACT INFORMATION REVIEWS & MORE DATA

NORTH CAROLINA BAPTIST HOSPITAL

  • Date Updated: January 31, 2024
  • Address: MEDICAL CENTER BOULEVARD, WINSTON-SALEM, NC 27157
  • Phone (336) 716-2011
  • Type Acute Care Hospitals
  • Ownership Voluntary non-profit - Private
  • Overall Rating
  • Perc. Patients Recommending 70%
mAP

  About NORTH CAROLINA BAPTIST HOSPITAL

NORTH CAROLINA BAPTIST HOSPITAL is a Acute Care Hospitals. It is in WINSTON-SALEM, NC. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 340047. It does provide emergency services. There are 1,742 medical professionals and 137 doctor groups affiliated with the hospital. On average at NORTH CAROLINA BAPTIST HOSPITAL, emergency patients were charged $28,863. This is higher than the state average of $24,303. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTH CAROLINA BAPTIST HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 19 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 34 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 33 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 20 %
Patients who reported that YES, they did discuss whether they would need help after discharge 80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 49 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 60 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 13 %
Patients who reported that their room and bathroom were "Usually" clean 27 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 11 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 70 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 70 %
Patients who reported YES, they would probably recommend the hospital 23 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of NORTH CAROLINA BAPTIST HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTH CAROLINA BAPTIST HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTH CAROLINA BAPTIST HOSPITAL: Not Available

Detailed table for spending and period for patients at NORTH CAROLINA BAPTIST HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $14
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $46
Outpatient (1 to 3 days Prior to Index Hospital Admission) $427
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $9
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $16
Carrier (1 to 3 days Prior to Index Hospital Admission) $707
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,760
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $37
Carrier (During Index Hospital Admission) $1,884
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $662
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $166
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,827
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,787
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,033
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $162
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,325
Total (Complete Episode) $28,863

Infection Rates at NORTH CAROLINA BAPTIST HOSPITAL

These measures show how often patients at NORTH CAROLINA BAPTIST HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.99 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.74 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 31,462.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 37.01 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 49.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.32 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.36 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.76 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 31,212.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 50.78 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 27.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.53 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.93 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.16 / Same
SSI - Colon Surgery: Number of Procedures 535.00 / Same
SSI - Colon Surgery: Predicted Cases 15.20 / Same
SSI - Colon Surgery: Observed Cases 22.00 / Same
SSI - Colon Surgery 1.45 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.55 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.34 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 343.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 3.32 / Same
SSI - Abdominal Hysterectomy: Observed Cases 5.00 / Same
SSI - Abdominal Hysterectomy 1.51 / Same
MRSA Bacteremia: Lower Confidence Limit 1.03 / Worse
MRSA Bacteremia: Upper Confidence Limit 1.95 / Worse
MRSA Bacteremia: Patient Days 243,803.00 / Worse
MRSA Bacteremia: Predicted Cases 26.54 / Worse
MRSA Bacteremia: Observed Cases 38.00 / Worse
MRSA Bacteremia 1.43 / Worse
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.45 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.72 / Better
Clostridium Difficile (C.Diff): Patient Days 214,525.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 115.21 / Better
Clostridium Difficile (C.Diff): Observed Cases 66.00 / Better
Clostridium Difficile (C.Diff) 0.57 / Better

How NORTH CAROLINA BAPTIST HOSPITAL Compares to Other Similar Facilities

This is how NORTH CAROLINA BAPTIST HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WINSTON-SALEM, NC

Worst Hospitals in WINSTON-SALEM, NC

Percentages of Complications and Deaths at NORTH CAROLINA BAPTIST HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.6% SAME
Death rate for heart attack patients 14% SAME
Death rate for CABG surgery patients 2.6% SAME
Death rate for COPD patients 8.6% SAME
Death rate for heart failure patients 10.9% SAME
Death rate for pneumonia patients 17.1% SAME
Death rate for stroke patients 14.3% SAME
Pressure ulcer rate 0.84% SAME
Death rate among surgical inpatients with serious treatable complications 156.19% SAME
Iatrogenic pneumothorax rate 0.27% SAME
In-hospital fall with hip fracture rate 0.12% SAME
Postoperative hemorrhage or hematoma rate 1.42% Better
Postoperative acute kidney injury requiring dialysis rate 2.02% SAME
Postoperative respiratory failure rate 8.21% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.48% SAME
Postoperative sepsis rate 4.94% SAME
Postoperative wound dehiscence rate 1.51% SAME
Abdominopelvic accidental puncture or laceration rate 0.55% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.98% SAME

Skilled Nursing Facilities Near NORTH CAROLINA BAPTIST HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTH CAROLINA BAPTIST HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Westchester Manor at Providence Place 5:
Maryfield Nursing Home 5:
Trinity Elms 5:
River Landing at Sandy Ridge 5:
Silas Creek Rehabilitation Center 5:
Friends Homes at Guilford 5:
Arbor Acres United Methodist Retirement Community 5:
Piney Grove Nursing and Rehabilitation Center 5:
Piedmont Crossing 4:
Davie Nursing and Rehabilitation Center 4:
The Shannon Gray Rehabilitation and Recovery Center 4:
Adams Farm Living and Rehabilitation 4:
Brookridge Retirement Community 4:
Salemtowne 4:
Countryside 4:
Abbotts Creek Center 3:
The Graybrier Nurs and Retirement Ct 3:
Homestead Hills 3:
Whitestone A Masonic and Eastern Star Community 3:
Trinity Glen 3:
Willowbrook Rehabilitation and Care Center 3:
Yadkin Nursing Care Center 3:
Stokes County Nursing Home 3:
Davidson Health and Rehab Center 2:
Lexington Health Care Center 2:
Magnolia Gardens Center For Nursing and Rehab 2:
Bermuda Village Retirement Center 2:
Camden Health and Rehabilitation 2:
Village Care of King 2:
Walnut Cove Health and Rehabilitation Center 2:
Jacob's Creek Nursing and Rehabilitation Center 2:
Pine Acres Center For Nursing and Rehabilitation 1:
Pine Ridge Health and Rehabilitation Center 1:
Westwood Health and Rehabilitation 1:
Meridian Center 1:
Bermuda Commons Nursing and Rehabilitation Center 1:
Cedar Hills Center For Nursing and Rehabilitation 1:
Piedmont Hills Center For Nursing and Rehab 1:
The Oaks 1:
Willow Valley Center For Nursing and Rehab 1:
Summerstone Health and Rehabilitation Center 1:
Blumenthal Nursing and Rehabilitation Center 1:
Mill Creek Center For Nursing and Rehabilitation 1:
Oak Forest Health and Rehabilitation 1:
Universal Health Care/king 1:

Medical Groups Affiliated with NORTH CAROLINA BAPTIST HOSPITAL

There are 1,742 doctors and 137 medical groups that are affiliated with NORTH CAROLINA BAPTIST HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with NORTH CAROLINA BAPTIST HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with NORTH CAROLINA BAPTIST HOSPITAL.

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