MEDSTAR UNION MEMORIAL HOSPITAL Review

Get Information, Ratings, Surveys, and Compare MEDSTAR UNION MEMORIAL HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 68%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of MEDSTAR UNION MEMORIAL HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with MEDSTAR UNION MEMORIAL HOSPITAL, Survey Analysis.)

In the briefest summary, MEDSTAR UNION MEMORIAL HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in BALTIMORE, MD. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 210024. It does provide emergency services. There are 479 medical professionals and 81 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at MEDSTAR UNION MEMORIAL HOSPITAL.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 68% of the patients surveyed definitely recommended MEDSTAR UNION MEMORIAL HOSPITAL, while only 8% did not recommend going to MEDSTAR UNION MEMORIAL HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for MEDSTAR UNION MEMORIAL HOSPITAL

Address:

201 EAST UNIVERSITY PARKWAY
BALTIMORE, MD 21218
(410) 554-2227
Click for Map

Medicare Provider Number:

210024

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Other

Overall Hospital Quality Star Rating for MEDSTAR UNION MEMORIAL HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for MEDSTAR UNION MEMORIAL HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEDSTAR UNION MEMORIAL HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 18 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 18 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 52 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 32 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 62 %
Patients who reported that their room and bathroom were "Always" clean 69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 16 %
Patients who reported that the area around their room was "Usually" quiet at night 28 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 69 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 68 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MEDSTAR UNION MEMORIAL HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEDSTAR UNION MEMORIAL HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEDSTAR UNION MEMORIAL HOSPITAL: Not Available

We do not have detailed cost analysis for MEDSTAR UNION MEMORIAL HOSPITAL.

Infection Rates at MEDSTAR UNION MEMORIAL HOSPITAL

These measures show how often patients at MEDSTAR UNION MEMORIAL HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.69 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 4,588.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 4.34 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit -- / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.57 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 5,112.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 5.29 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.00 / Better
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 4.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.13 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.17 / Same
MRSA Bacteremia: Upper Confidence Limit 1.80 / Same
MRSA Bacteremia: Patient Days 49,052.00 / Same
MRSA Bacteremia: Predicted Cases 4.54 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 0.66 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.20 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.67 / Better
Clostridium Difficile (C.Diff): Patient Days 49,052.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 28.58 / Better
Clostridium Difficile (C.Diff): Observed Cases 11.00 / Better
Clostridium Difficile (C.Diff) 0.39 / Better

How MEDSTAR UNION MEMORIAL HOSPITAL Compares to Other Similar Facilities

This is how MEDSTAR UNION MEMORIAL HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BALTIMORE, MD

Worst Hospitals in BALTIMORE, MD

Percentages of Complications and Deaths at MEDSTAR UNION MEMORIAL HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2% SAME
Death rate for heart attack patients 10.5% SAME
Death rate for CABG surgery patients 2% SAME
Death rate for COPD patients 7.5% SAME
Death rate for heart failure patients 7.9% Better
Death rate for pneumonia patients 19.9% SAME
Death rate for stroke patients 13.9% SAME
Pressure ulcer rate 1.28% Worse
Death rate among surgical inpatients with serious treatable complications 172.28% SAME
Iatrogenic pneumothorax rate 0.22% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 3.34% SAME
Postoperative acute kidney injury requiring dialysis rate 1.51% SAME
Postoperative respiratory failure rate 10.29% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.8% SAME
Postoperative sepsis rate 5.36% SAME
Postoperative wound dehiscence rate 1.93% SAME
Abdominopelvic accidental puncture or laceration rate 1.16% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.24% Worse

Skilled Nursing Facilities Near MEDSTAR UNION MEMORIAL HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEDSTAR UNION MEMORIAL HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Lorien Nursing and Rehab Ctr - Elkridge 5:
Lochearn Nursing Home, LLC 5:
Sterling Care Hillhaven 5:
Riderwood Village 5:
Pickersgill Retirement Community 5:
Friends Nursing Home 5:
Lorien Health Systems - Columbia 5:
Bedford Court Healthcare Cent. 5:
Broadmead 5:
Chestnut Grn Hlth Ctr Blakehur 5:
St. Elizabeth Rehab. and Nsg. Ce 5:
Transitional Care Services at Mercy Medical Center 5:
Doctors Community Rehabilitation and Patient Care 5:
Complete Care at Springbrook 5:
Glen Meadows Retirement Com. 5:
Brooke Grove Rehab. and Nsg Ctr 5:
Complete Care at Multi Medical Center LLC 5:
St. Joseph's Nursing Home 5:
Roland Park Place 5:
Residences at Vantage Point 5:
The Lutheran Village at Miller's Grant 5:
Marley Neck Health and Rehabilitation Center 4:
Autumn Lake Healthcare at Long View 4:
Lorien Bulle Rock 4:
Rossville Rehabilitation and Healthcare Center 4:
Resorts of Augsburg 4:
Future Care Sandtown-Winchester 4:
Autumn Lake Healthcare at Crofton 4:
Sterling Care Riverside 4:
Future Care Charles Village 4:
Autumn Lake Healthcare at Waugh Chapel 4:
Fairfield Nursing and Rehabilitation Center 4:
Knollwood Hsc 4:
Montcare at Wheaton 4:
Little Sisters of The Poor 4:
Oak Crest Village 4:
Layhill Nursing and Rehabilitation Center 4:
Autumn Lake Healthcare at Oak Manor 4:
Maryland Baptist Aged Home 4:
Sligo Creek Healthcare 4:
Towson Rehabilitation and Healthcare Center 4:
Greater Baltimore Medical Center Sub Acute Unit 4:
Regency Care of Silver Spring, LLC 3:
Future Care Chesapeake 3:
Althea Woodland Nursing Home 3:
Autumn Lake Healthcare at Arlington West 3:
Future Care Cold Spring 3:
Keswick Multi-Care Center 3:
Future Care Northpoint 3:
Roland Park Rehabilitation and Healthcare Center 3:
Hammonds Lane Center 3:
Franklin Woods Center 3:
Charlestown Community Inc 3:
Future Care Old Court 3:
Stella Maris, Inc. 3:
Lorien Nsg and Rehab Ctr Belair 3:
Autumn Lake Healthcare at Silver Spring 3:
Fairhaven 3:
Advanced Rehab at Autumn Lake Healthcare 3:
Autumn Lake Healthcare at Perring Parkway 3:
Lorien Mays Chapel 3:
Autumn Lake Healthcare at Cherry Lane 3:
Good Samaritan Nursing Home Operator, LLC 3:
Future Care Canton Harbor 3:
Autumn Lake Healthcare at Chevy Chase 3:
Maryland Masonic Homes Ltd 3:
North Oaks Communities 3:
Holly Hill Healthcare Center 3:
Encore at Turf Valley 3:
Autumn Lake Healthcare at Riverview 2:
Future Care Homewood 2:
Autumn Lake Healthcare at Bridgepark 2:
Atlee Hill Health and Rehab Center 2:
Sterling Care Forest Hill 2:
Oakwood Snf LLC 2:
Autumn Lake Healthcare at Overlea 2:
Complete Care at Wheaton 2:
Levindale Hebrew Ger Ctr and Hsp 2:
King David Nursing and Rehabilitation Center 2:
Autumn Lake Healthcare at Long Green 2:
Fairland Center 2:
Autumn Lake Healthcare at Catonsville 2:
Complete Care at Severna Park LLC 2:
Forest Haven Nursing and Rehabilitation Ctr 2:
Carroll Lutheran Village 2:
Chapel Hill Nursing Center 2:
Autumn Lake Healthcare at Patuxent River 2:
Peace Healthcare at Ridgeway Manor 2:
Complete Care at Heritage LLC 2:
Future Care Irvington 2:
Kensington Healthcare Center 2:
Bel Pre Healthcare Center 2:
White Oak Rehabilitation and Nursing Center 2:
Frederick Villa Healthcare 2:
Fayette Health and Rehabilitation Center 2:
Autumn Lake Healthcare at Baltimore Washington 2:
Meadow Park Rehabilitation and Healthcare Center 2:
The Nursing and Rehab Center at Stadium Place 1:
Autumn Lake Healthcare Post-Acute Care Center 1:
Autumn Lake Healthcare at Alice Manor 1:

Medical Groups Affiliated with MEDSTAR UNION MEMORIAL HOSPITAL

There are 479 doctors and 81 medical groups that are affiliated with MEDSTAR UNION MEMORIAL HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with MEDSTAR UNION MEMORIAL HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MEDSTAR UNION MEMORIAL HOSPITAL.