UNIVERSITY OF MARYLAND MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare UNIVERSITY OF MARYLAND MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 71%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of UNIVERSITY OF MARYLAND MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with UNIVERSITY OF MARYLAND MEDICAL CENTER, Survey Analysis.)

In the briefest summary, UNIVERSITY OF MARYLAND MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in BALTIMORE, MD. Its five star rating is 2 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 210002. It does provide emergency services. There are 1,063 medical professionals and 135 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at UNIVERSITY OF MARYLAND MEDICAL CENTER.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 71% of the patients surveyed definitely recommended UNIVERSITY OF MARYLAND MEDICAL CENTER, while only 5% did not recommend going to UNIVERSITY OF MARYLAND MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for UNIVERSITY OF MARYLAND MEDICAL CENTER

Address:

22 SOUTH GREENE STREET
BALTIMORE, MD 21201
(410) 328-8667
Click for Map

Medicare Provider Number:

210002

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for UNIVERSITY OF MARYLAND MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for UNIVERSITY OF MARYLAND MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UNIVERSITY OF MARYLAND MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 15 %
Patients who reported that YES, they did discuss whether they would need help after discharge 85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 52 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 45 %
Patients who "Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 61 %
Patients who reported that their room and bathroom were "Always" clean 60 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 14 %
Patients who reported that their room and bathroom were "Usually" clean 26 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 12 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 71 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 71 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UNIVERSITY OF MARYLAND MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UNIVERSITY OF MARYLAND MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UNIVERSITY OF MARYLAND MEDICAL CENTER: Not Available

We do not have detailed cost analysis for UNIVERSITY OF MARYLAND MEDICAL CENTER.

Infection Rates at UNIVERSITY OF MARYLAND MEDICAL CENTER

These measures show how often patients at UNIVERSITY OF MARYLAND MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.87 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.52 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 35,859.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 43.05 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 50.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.16 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.45 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.99 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 19,988.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 36.67 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 25.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.68 / Better
SSI - Colon Surgery: Lower Confidence Limit 1.29 / Worse
SSI - Colon Surgery: Upper Confidence Limit 2.65 / Worse
SSI - Colon Surgery: Number of Procedures 475.00 / Worse
SSI - Colon Surgery: Predicted Cases 15.98 / Worse
SSI - Colon Surgery: Observed Cases 30.00 / Worse
SSI - Colon Surgery 1.88 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit -- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.03 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 145.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.48 / Same
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Same
SSI - Abdominal Hysterectomy 0.00 / Same
MRSA Bacteremia: Lower Confidence Limit 0.21 / Better
MRSA Bacteremia: Upper Confidence Limit 0.85 / Better
MRSA Bacteremia: Patient Days 213,286.00 / Better
MRSA Bacteremia: Predicted Cases 17.88 / Better
MRSA Bacteremia: Observed Cases 8.00 / Better
MRSA Bacteremia 0.45 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.40 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.69 / Better
Clostridium Difficile (C.Diff): Patient Days 194,029.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 98.06 / Better
Clostridium Difficile (C.Diff): Observed Cases 52.00 / Better
Clostridium Difficile (C.Diff) 0.53 / Better

How UNIVERSITY OF MARYLAND MEDICAL CENTER Compares to Other Similar Facilities

This is how UNIVERSITY OF MARYLAND MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BALTIMORE, MD

Worst Hospitals in BALTIMORE, MD

Percentages of Complications and Deaths at UNIVERSITY OF MARYLAND MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12.6% SAME
Death rate for CABG surgery patients 2.8% SAME
Death rate for COPD patients 8.2% SAME
Death rate for heart failure patients 12.4% SAME
Death rate for pneumonia patients 17.9% SAME
Death rate for stroke patients 15.5% SAME
Pressure ulcer rate 0.27% SAME
Death rate among surgical inpatients with serious treatable complications 182.41% SAME
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.07% SAME
Postoperative hemorrhage or hematoma rate 2.32% SAME
Postoperative acute kidney injury requiring dialysis rate 1.44% SAME
Postoperative respiratory failure rate 11.3% Worse
Perioperative pulmonary embolism or deep vein thrombosis rate 5.25% Worse
Postoperative sepsis rate 5.77% SAME
Postoperative wound dehiscence rate 2.07% SAME
Abdominopelvic accidental puncture or laceration rate 0.69% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.05% SAME

Skilled Nursing Facilities Near UNIVERSITY OF MARYLAND MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UNIVERSITY OF MARYLAND MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Lisner Louise Dickson Hurthome 5:
Bedford Court Healthcare Cent. 5:
The Lutheran Village at Miller's Grant 5:
St. Joseph's Nursing Home 5:
Lorien Health Systems - Columbia 5:
Brooke Grove Rehab. and Nsg Ctr 5:
Doctors Community Rehabilitation and Patient Care 5:
Chestnut Grn Hlth Ctr Blakehur 5:
Glen Meadows Retirement Com. 5:
Riderwood Village 5:
Ginger Cove 5:
Pickersgill Retirement Community 5:
Residences at Vantage Point 5:
Forest Hills of Dc 5:
Villa Rosa Nursing and Rehabilitation, LLC 5:
St. Elizabeth Rehab. and Nsg. Ce 5:
Roland Park Place 5:
Sacred Heart Home Inc 5:
Jeanne Jugan Residence 5:
Friends Nursing Home 5:
Lochearn Nursing Home, LLC 5:
Transitional Care Services at Mercy Medical Center 5:
Lorien Nursing and Rehab Ctr - Elkridge 5:
Complete Care at Multi Medical Center LLC 5:
Complete Care at Springbrook 5:
The Hsc Pediatric Skilled Nursing Facility 5:
Broadmead 5:
Sterling Care Hillhaven 5:
Baywoods of Annapolis 4:
Larkin Chase Center 4:
Montcare at Wheaton 4:
Autumn Lake Healthcare at Oak Manor 4:
Oak Crest Village 4:
Knollwood Hsc 4:
Resorts of Augsburg 4:
Future Care Charles Village 4:
Autumn Lake Healthcare at Waugh Chapel 4:
Sligo Creek Healthcare 4:
Greater Baltimore Medical Center Sub Acute Unit 4:
Layhill Nursing and Rehabilitation Center 4:
Rossville Rehabilitation and Healthcare Center 4:
Towson Rehabilitation and Healthcare Center 4:
Maryland Baptist Aged Home 4:
Ascension Living Carroll Manor 4:
Ingleside at Rock Creek 4:
Autumn Lake Healthcare at Crofton 4:
Future Care Sandtown-Winchester 4:
Sterling Care Riverside 4:
Stoddard Baptist Nursing Home 4:
Fairfield Nursing and Rehabilitation Center 4:
Marley Neck Health and Rehabilitation Center 4:
Little Sisters of The Poor 4:
Future Care Canton Harbor 3:
South River Healthcare Center 3:
Future Care Chesapeake 3:
Crescent Cities Nursing and Rehabilitation Center 3:
Regency Care of Silver Spring, LLC 3:
North Oaks Communities 3:
Autumn Lake Healthcare at Silver Spring 3:
Encore at Turf Valley 3:
Autumn Lake Healthcare at Perring Parkway 3:
Lorien Nsg and Rehab Ctr Belair 3:
Autumn Lake Healthcare at Cherry Lane 3:
Future Care Northpoint 3:
Holly Hill Healthcare Center 3:
Keswick Multi-Care Center 3:
Autumn Lake Healthcare at Arlington West 3:
Future Care Cold Spring 3:
Autumn Lake Healthcare at Chevy Chase 3:
Roland Park Rehabilitation and Healthcare Center 3:
Future Care Old Court 3:
Franklin Woods Center 3:
Maryland Masonic Homes Ltd 3:
Lorien Mays Chapel 3:
Stella Maris, Inc. 3:
Good Samaritan Nursing Home Operator, LLC 3:
Althea Woodland Nursing Home 3:
Hammonds Lane Center 3:
Charlestown Community Inc 3:
Advanced Rehab at Autumn Lake Healthcare 3:
Fairhaven 3:
Autumn Lake Healthcare at Catonsville 2:
Forest Haven Nursing and Rehabilitation Ctr 2:
Peace Healthcare at Ridgeway Manor 2:
Complete Care at Heritage LLC 2:
Future Care Irvington 2:
Frederick Villa Healthcare 2:
Fayette Health and Rehabilitation Center 2:
White Oak Rehabilitation and Nursing Center 2:
Complete Care at Wheaton 2:
Meadow Park Rehabilitation and Healthcare Center 2:
Fairland Center 2:
Autumn Lake Healthcare at Riverview 2:
Complete Care at Severna Park LLC 2:
Future Care Homewood 2:
Autumn Lake Healthcare at Bridgepark 2:
Autumn Lake Healthcare at Patuxent River 2:
Bel Pre Healthcare Center 2:
Oakwood Snf LLC 2:
Autumn Lake Healthcare at Baltimore Washington 2:

Medical Groups Affiliated with UNIVERSITY OF MARYLAND MEDICAL CENTER

There are 1,063 doctors and 135 medical groups that are affiliated with UNIVERSITY OF MARYLAND MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with UNIVERSITY OF MARYLAND MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with UNIVERSITY OF MARYLAND MEDICAL CENTER.