CARROLL HOSPITAL CENTER Review

Get Information, Ratings, Surveys, and Compare CARROLL HOSPITAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 59%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of CARROLL HOSPITAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with CARROLL HOSPITAL CENTER, Survey Analysis.)

In the briefest summary, CARROLL HOSPITAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in WESTMINSTER, MD. Its five star rating is 1 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 210033. It does provide emergency services. There are 248 medical professionals and 113 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at CARROLL HOSPITAL CENTER.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 59% of the patients surveyed definitely recommended CARROLL HOSPITAL CENTER, while only 9% did not recommend going to CARROLL HOSPITAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for CARROLL HOSPITAL CENTER

Address:

200 MEMORIAL AVENUE
WESTMINSTER, MD 21157
(410) 848-3000
Click for Map

Medicare Provider Number:

210033

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for CARROLL HOSPITAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for CARROLL HOSPITAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CARROLL HOSPITAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 23 %
Patients who reported that their doctors "Always" communicated well 70 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 9 %
Patients who reported that their doctors "Usually" communicated well 21 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 16 %
Patients who reported that their doctors "Always" listened carefully to them 69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 25 %
Patients who reported that they "Always" received help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 30 %
Patients who reported that staff "Always" explained about medicines before giving it to them 53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 28 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 15 %
Patients who reported that YES, they did discuss whether they would need help after discharge 85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 85 %
Patients who "Agree" they understood their care when they left the hospital 49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 43 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 36 %
Patients who "Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 50 %
Patients who reported that their room and bathroom were "Always" clean 63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 15 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 46 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 39 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 63 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 9 %
Patients who reported YES, they would definitely recommend the hospital 59 %
Patients who reported YES, they would probably recommend the hospital 32 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of CARROLL HOSPITAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CARROLL HOSPITAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CARROLL HOSPITAL CENTER: Not Available

We do not have detailed cost analysis for CARROLL HOSPITAL CENTER.

Infection Rates at CARROLL HOSPITAL CENTER

These measures show how often patients at CARROLL HOSPITAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.96 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 4,475.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.11 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.28 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 6,762.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.87 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 1.81 / Same
SSI - Colon Surgery: Number of Procedures 74.00 / Same
SSI - Colon Surgery: Predicted Cases 1.66 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 12.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.10 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.02 / Same
MRSA Bacteremia: Upper Confidence Limit 2.17 / Same
MRSA Bacteremia: Patient Days 44,153.00 / Same
MRSA Bacteremia: Predicted Cases 2.27 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.44 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.54 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.18 / Same
Clostridium Difficile (C.Diff): Patient Days 44,153.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 30.82 / Same
Clostridium Difficile (C.Diff): Observed Cases 25.00 / Same
Clostridium Difficile (C.Diff) 0.81 / Same

How CARROLL HOSPITAL CENTER Compares to Other Similar Facilities

This is how CARROLL HOSPITAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WESTMINSTER, MD

Worst Hospitals in WESTMINSTER, MD

Percentages of Complications and Deaths at CARROLL HOSPITAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.2% SAME
Death rate for heart attack patients 13.3% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.8% SAME
Death rate for heart failure patients 15.1% Worse
Death rate for pneumonia patients 21% SAME
Death rate for stroke patients 16.2% SAME
Pressure ulcer rate 0.87% SAME
Death rate among surgical inpatients with serious treatable complications 162.82% SAME
Iatrogenic pneumothorax rate 0.4% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.85% SAME
Postoperative acute kidney injury requiring dialysis rate 1.36% SAME
Postoperative respiratory failure rate 6.41% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 7.28% Worse
Postoperative sepsis rate 5.25% SAME
Postoperative wound dehiscence rate 1.72% SAME
Abdominopelvic accidental puncture or laceration rate 1.29% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.19% SAME

Skilled Nursing Facilities Near CARROLL HOSPITAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CARROLL HOSPITAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Lorien Health Systems - Columbia 5:
Residences at Vantage Point 5:
St. Joseph's Nursing Home 5:
St. Elizabeth Rehab. and Nsg. Ce 5:
The Lutheran Village at Miller's Grant 5:
Transitional Care Services at Mercy Medical Center 5:
Roland Park Place 5:
Buckingham's Choice 5:
Lochearn Nursing Home, LLC 5:
Complete Care at Multi Medical Center LLC 5:
Pickersgill Retirement Community 5:
Chestnut Grn Hlth Ctr Blakehur 5:
Broadmead 5:
Little Sisters of The Poor 4:
Maryland Baptist Aged Home 4:
Future Care Charles Village 4:
Resorts of Augsburg 4:
Greater Baltimore Medical Center Sub Acute Unit 4:
Towson Rehabilitation and Healthcare Center 4:
Homewood at Crumland Farms 4:
Autumn Lake Healthcare at Long View 4:
The Cross Keys Village-Brethren Home Community 4:
Hammonds Lane Center 3:
Charlestown Community Inc 3:
Future Care Canton Harbor 3:
Future Care Northpoint 3:
Encore at Turf Valley 3:
Keswick Multi-Care Center 3:
Autumn Lake Healthcare at Arlington West 3:
Future Care Cold Spring 3:
Roland Park Rehabilitation and Healthcare Center 3:
Good Samaritan Nursing Home Operator, LLC 3:
Future Care Old Court 3:
Lorien Health Systems Mt Airy 3:
Fairhaven 3:
Autumn Lake Healthcare at Perring Parkway 3:
North Oaks Communities 3:
Holly Hill Healthcare Center 3:
Advanced Rehab at Autumn Lake Healthcare 3:
Stella Maris, Inc. 3:
Lorien Mays Chapel 3:
Maryland Masonic Homes Ltd 3:
Lorien Taneytown, Inc 3:
Homewood at Plum Creek 3:
Transitions Healthcare Gettysburg 3:
Spiritrust Lutheran The Village at Gettysburg 3:
Paramount Nursing and Rehab at Fayetteville, LLC 3:
Autumn Lake Healthcare at Catonsville 2:
Forest Haven Nursing and Rehabilitation Ctr 2:
Peace Healthcare at Ridgeway Manor 2:
Future Care Irvington 2:
Frederick Villa Healthcare 2:
Fayette Health and Rehabilitation Center 2:
Meadow Park Rehabilitation and Healthcare Center 2:
Future Care Homewood 2:
Autumn Lake Healthcare at Bridgepark 2:
Autumn Lake Healthcare at Overlea 2:
Levindale Hebrew Ger Ctr and Hsp 2:
King David Nursing and Rehabilitation Center 2:
Autumn Lake Healthcare at Long Green 2:
Chapel Hill Nursing Center 2:
Frederick Health and Rehabilitation Center 2:
Autumn Lake Healthcare at Ballenger Creek 2:
Northampton Manor Nursing and Rehabilitation Cente 2:
Citizens Care and Rehabilitation Center of Frederi 2:
Autumn Lake Healthcare at Glade Valley 2:
Carroll Lutheran Village 2:
Atlee Hill Health and Rehab Center 2:
Spiritrust Lutheran The Village at Utz Terrace 2:
Gettysburg Center 2:
Inners Creek Skilled Nursing and Rehabilitation Ce 2:
Autumn Lake Healthcare at Summit Park 1:
Carroll Park Healthcare 1:
Westgate Hills Rehab and Healthcare Ctr 1:
Ellicott City Healthcare Center 1:
The Nursing and Rehab Center at Stadium Place 1:
Autumn Lake Healthcare Post-Acute Care Center 1:
Autumn Lake Healthcare at Alice Manor 1:
Northwest Healthcare Center 1:
Blue Point Healthcare Center 1:
Courtland, LLC 1:
Autumn Lake Healthcare at Homewood 1:
Patapsco Healthcare 1:
Autumn Lake Healthcare at Pikesville 1:
Autumn Lake Healthcare at Birch Manor 1:
Peak Healthcare at Copper Ridge 1:
Pleasant View Healthcare Center 1:
Autumn Lake Healthcare at Parkville 1:
Autumn Lake Healthcare at Loch Raven 1:
Autumn Lake Healthcare at Ruxton 1:
Orchard Hill Rehabilitation and Healthcare Center 1:
Future Care Cherrywood 1:
Hanover Hall For Nursing and Rehabilitation 1:
The Gardens at Gettysburg 1:
Edenwald No Data
Westminster Healthcare Center No Data

Medical Groups Affiliated with CARROLL HOSPITAL CENTER

There are 248 doctors and 113 medical groups that are affiliated with CARROLL HOSPITAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with CARROLL HOSPITAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with CARROLL HOSPITAL CENTER.