HOLY CROSS HOSPITAL Review

Get Information, Ratings, Surveys, and Compare HOLY CROSS HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 60%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of HOLY CROSS HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with HOLY CROSS HOSPITAL, Survey Analysis.)

In the briefest summary, HOLY CROSS HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in SILVER SPRING, MD. Its five star rating is 2 . Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 210004. It DOES NOT provide emergency services. There are 388 medical professionals and 139 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at HOLY CROSS HOSPITAL.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 60% of the patients surveyed definitely recommended HOLY CROSS HOSPITAL, while only 11% did not recommend going to HOLY CROSS HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for HOLY CROSS HOSPITAL

Address:

1500 FOREST GLEN ROAD
SILVER SPRING, MD 20910
(301) 754-7000
Click for Map

Medicare Provider Number:

210004

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Church

Overall Hospital Quality Star Rating for HOLY CROSS HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for HOLY CROSS HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HOLY CROSS HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 69 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 9 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 77 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 65 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their nurses "Usually" listened carefully to them 25 %
Patients who reported that their nurses "Always" explained things in a way they could understand 65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 25 %
Patients who reported that their doctors "Always" communicated well 72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 15 %
Patients who reported that their doctors "Always" listened carefully to them 69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 24 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 22 %
Patients who reported that they "Always" received help as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 33 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 20 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 36 %
Patients who reported that staff "Always" explained about medicines before giving it to them 54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 21 %
Patients who reported that YES, they were given information about what to do during their recovery at home 79 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 23 %
Patients who reported that YES, they did discuss whether they would need help after discharge 77 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 82 %
Patients who "Agree" they understood their care when they left the hospital 54 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 37 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 57 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 14 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 29 %
Patients who "Agree" that they understood their responsiblities in managing their health 53 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 39 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 50 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 43 %
Patients who reported that their room and bathroom were "Always" clean 64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 14 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 11 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 61 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 11 %
Patients who reported YES, they would definitely recommend the hospital 60 %
Patients who reported YES, they would probably recommend the hospital 29 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of HOLY CROSS HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HOLY CROSS HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HOLY CROSS HOSPITAL: Not Available

We do not have detailed cost analysis for HOLY CROSS HOSPITAL.

Infection Rates at HOLY CROSS HOSPITAL

These measures show how often patients at HOLY CROSS HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.44 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.45 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 11,731.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 13.22 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 11.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.83 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.48 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.37 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 11,983.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 16.72 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 14.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.84 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.44 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.01 / Same
SSI - Colon Surgery: Number of Procedures 267.00 / Same
SSI - Colon Surgery: Predicted Cases 6.90 / Same
SSI - Colon Surgery: Observed Cases 7.00 / Same
SSI - Colon Surgery 1.01 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 1.03 / Worse
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.61 / Worse
SSI - Abdominal Hysterectomy: Number of Procedures 614.00 / Worse
SSI - Abdominal Hysterectomy: Predicted Cases 4.94 / Worse
SSI - Abdominal Hysterectomy: Observed Cases 10.00 / Worse
SSI - Abdominal Hysterectomy 2.02 / Worse
MRSA Bacteremia: Lower Confidence Limit 0.04 / Better
MRSA Bacteremia: Upper Confidence Limit 0.69 / Better
MRSA Bacteremia: Patient Days 121,176.00 / Better
MRSA Bacteremia: Predicted Cases 9.56 / Better
MRSA Bacteremia: Observed Cases 2.00 / Better
MRSA Bacteremia 0.21 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.22 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.55 / Better
Clostridium Difficile (C.Diff): Patient Days 104,765.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 53.21 / Better
Clostridium Difficile (C.Diff): Observed Cases 19.00 / Better
Clostridium Difficile (C.Diff) 0.36 / Better

How HOLY CROSS HOSPITAL Compares to Other Similar Facilities

This is how HOLY CROSS HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SILVER SPRING, MD

Worst Hospitals in SILVER SPRING, MD

Percentages of Complications and Deaths at HOLY CROSS HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.1% SAME
Death rate for heart attack patients 12.6% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 10.7% SAME
Death rate for heart failure patients 14% SAME
Death rate for pneumonia patients 18.4% SAME
Death rate for stroke patients 11.1% SAME
Pressure ulcer rate 1.28% Worse
Death rate among surgical inpatients with serious treatable complications 192.65% SAME
Iatrogenic pneumothorax rate 0.22% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.29% SAME
Postoperative acute kidney injury requiring dialysis rate 1.28% SAME
Postoperative respiratory failure rate 11.73% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.81% SAME
Postoperative sepsis rate 5.45% SAME
Postoperative wound dehiscence rate 1.73% SAME
Abdominopelvic accidental puncture or laceration rate 0.93% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.21% SAME

Skilled Nursing Facilities Near HOLY CROSS HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HOLY CROSS HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Sterling Care Hillhaven 5:
Complete Care at Springbrook 5:
Future Care Capital Region 5:
Tuckerman Rehabilitation and Healthcare Center 5:
Lorien Health Systems - Columbia 5:
Goodwin House Alexandria 5:
Riderwood Village 5:
Montgomery Village Care Center 5:
Lorien Nursing and Rehab Ctr - Elkridge 5:
Goodwin House Bailey's Crossroads 5:
Ingleside at King Farm 5:
Sacred Heart Home Inc 5:
Lisner Louise Dickson Hurthome 5:
Residences at Vantage Point 5:
Arleigh Burke Pavilion 5:
Hebrew Home of Greater Washington 5:
Villa Rosa Nursing and Rehabilitation, LLC 5:
Sibley Mem Hosp Renaissance 5:
Johnson Cntr/falcons Landing 5:
Forest Hills of Dc 5:
Sterling Care Rockville Nursing 5:
Transitional Care Services at Mercy Medical Center 5:
Woodbine Rehabilitation and Healthcare Center 5:
Friends Nursing Home 5:
Wilson Health Care Center 5:
Maplewood Park Place 5:
The Lutheran Village at Miller's Grant 5:
Jeanne Jugan Residence 5:
Montcare at Potomac 5:
Greenspring Village 5:
Ashby Ponds Inc 5:
The Hsc Pediatric Skilled Nursing Facility 5:
St. Joseph's Nursing Home 5:
St. Elizabeth Rehab. and Nsg. Ce 5:
Belvoir Woods Health Care Center at The Fairfax 5:
August Healthcare at Iliff 5:
Autumn Lake Healthcare at Crofton 5:
Bedford Court Healthcare Cent. 5:
Buckingham's Choice 5:
Future Care Pineview 4:
Montcare at Bethesda 4:
Ingleside at Rock Creek 4:
Birmingham Green 4:
Brooke Grove Rehab. and Nsg Ctr 4:
Montcare at Wheaton 4:
Stoddard Baptist Nursing Home 4:
Resorts of Augsburg 4:
Maryland Baptist Aged Home 4:
Lochearn Nursing Home, LLC 4:
Ascension Living Carroll Manor 4:
Future Care Sandtown-Winchester 4:
Autumn Lake Healthcare at Oak Manor 4:
Larkin Chase Center 4:
Roland Park Place 4:
Knollwood Hsc 4:
Doctors Community Rehabilitation and Patient Care 4:
The Jefferson 4:
Sligo Creek Healthcare 4:
Largo Nursing and Rehabiliation Center 4:
Autumn Lake Healthcare at Chevy Chase 4:
Layhill Nursing and Rehabilitation Center 4:
Potomac Valley Rehabilitation and Healthcare 4:
Little Sisters of The Poor 4:
Future Care Charles Village 4:
Marley Neck Health and Rehabilitation Center 4:
Fairhaven 3:
Sterling Care Bethesda 3:
Unique Rehabilitation and Health Center LLC 3:
Lorien Health Systems Mt Airy 3:
Annandale Healthcare Center 3:
Inspire Rehabilitation and Health Center LLC 3:
Future Care Old Court 3:
Autumn Lake Healthcare at Waugh Chapel 3:
Dulles Health and Rehab Center 3:
Forestville Healthcare Center 3:
Complete Care at Wheaton 3:
Autumn Lake Healthcare at Silver Spring 3:
Roland Park Rehabilitation and Healthcare Center 3:
The Village at Rockville 3:
Good Samaritan Nursing Home Operator, LLC 3:
Future Care Cold Spring 3:
Autumn Lake Healthcare at Cherry Lane 3:
Westminster at Lake Ridge 3:
Autumn Lake Healthcare at Bradford Oaks 3:
Autumn Lake Healthcare at Arlington West 3:
Keswick Multi-Care Center 3:
Encore at Turf Valley 3:
The Virginian 3:
Crescent Cities Nursing and Rehabilitation Center 3:
Regency Care of Silver Spring, LLC 3:
Future Care Canton Harbor 3:
Hammonds Lane Center 3:
Althea Woodland Nursing Home 3:
Cherrydale Health and Rehabilitation Center 2:
Serenity Rehabilitation and Health Center LLC 2:
Deanwood Rehabilitation and Wellness Center 2:
Potomac Falls Health and Rehab Center 2:
Fairfield Nursing and Rehabilitation Center 2:
George Washington Health and Rehabilitation 2:
Washington Ctr For Aging Svcs 2:

Medical Groups Affiliated with HOLY CROSS HOSPITAL

There are 388 doctors and 139 medical groups that are affiliated with HOLY CROSS HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with HOLY CROSS HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with HOLY CROSS HOSPITAL.