CONTACT INFORMATION REVIEWS & MORE DATA

ST FRANCIS HOSPITAL

  • Date Updated:  January 31, 2024
  • Address:  7TH AND CLAYTON STS, WILMINGTON, DE 19805
  • Phone:  (302) 421-4100
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   59%

  About ST FRANCIS HOSPITAL

ST FRANCIS HOSPITAL is a Acute Care Hospitals. It is in WILMINGTON, DE. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 80003. It does provide emergency services. There are 200 medical professionals and 86 doctor groups affiliated with the hospital. On average at ST FRANCIS HOSPITAL, emergency patients were charged $24,408. This is lower than the state average of $27,029. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ST FRANCIS HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 68 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 13 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 74 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 13 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 63 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 16 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 65 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 13 %
Patients who reported that their doctors "Usually" communicated well 22 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 74 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 8 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 18 %
Patients who reported that their doctors "Always" listened carefully to them 64 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 15 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 59 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 15 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 26 %
Patients who reported that they "Always" received help as soon as they wanted 48 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 24 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 23 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 46 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 25 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 29 %
Patients who reported that staff "Always" explained about medicines before giving it to them 47 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 32 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 28 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 46 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 26 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 22 %
Patients who reported that YES, they were given information about what to do during their recovery at home 78 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 23 %
Patients who reported that YES, they did discuss whether they would need help after discharge 77 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 20 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 80 %
Patients who "Agree" they understood their care when they left the hospital 49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 12 %
Patients who "Strongly Agree" they understood their care when they left the hospital 39 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 17 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 34 %
Patients who "Agree" that they understood their responsiblities in managing their health 54 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 36 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 46 %
Patients who reported that their room and bathroom were "Always" clean 58 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 17 %
Patients who reported that their room and bathroom were "Usually" clean 25 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 54 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 17 %
Patients who reported that the area around their room was "Usually" quiet at night 29 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 17 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 57 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 16 %
Patients who reported YES, they would definitely recommend the hospital 59 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ST FRANCIS HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ST FRANCIS HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ST FRANCIS HOSPITAL: Not Available

Detailed table for spending and period for patients at ST FRANCIS HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $24
Hospice (1 to 3 days Prior to Index Hospital Admission) $14
Inpatient (1 to 3 days Prior to Index Hospital Admission) $67
Outpatient (1 to 3 days Prior to Index Hospital Admission) $139
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $5
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $588
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,486
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $14
Carrier (During Index Hospital Admission) $1,603
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $931
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $272
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,513
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $835
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,285
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $160
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,462
Total (Complete Episode) $24,408

Infection Rates at ST FRANCIS HOSPITAL

These measures show how often patients at ST FRANCIS HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.78 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 1,863.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.68 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.75 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 1,741.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.80 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.56 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 16.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.41 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 54.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.44 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Same
MRSA Bacteremia: Upper Confidence Limit 2.87 / Same
MRSA Bacteremia: Patient Days 19,103.00 / Same
MRSA Bacteremia: Predicted Cases 1.05 / Same
MRSA Bacteremia: Observed Cases 0.00 / Same
MRSA Bacteremia 0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.32 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.63 / Same
Clostridium Difficile (C.Diff): Patient Days 17,438.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 7.64 / Same
Clostridium Difficile (C.Diff): Observed Cases 6.00 / Same
Clostridium Difficile (C.Diff) 0.79 / Same

How ST FRANCIS HOSPITAL Compares to Other Similar Facilities

This is how ST FRANCIS HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WILMINGTON, DE

Worst Hospitals in WILMINGTON, DE

Percentages of Complications and Deaths at ST FRANCIS HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 13.1% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.1% SAME
Death rate for heart failure patients 10.4% SAME
Death rate for pneumonia patients 17.1% SAME
Death rate for stroke patients 13.3% SAME
Pressure ulcer rate 0.28% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.31% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.27% SAME
Postoperative acute kidney injury requiring dialysis rate 1.98% SAME
Postoperative respiratory failure rate 10.82% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.01% SAME
Postoperative sepsis rate 5.94% SAME
Postoperative wound dehiscence rate 1.91% SAME
Abdominopelvic accidental puncture or laceration rate 0.93% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.99% SAME

Skilled Nursing Facilities Near ST FRANCIS HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ST FRANCIS HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Preston Residence 5:
Kendal at Longwood 5:
Tel Hai Retirement Community 5:
Hcc at White Horse Village 5:
Willowbrooke Court-Granite 5:
The Health Center at The Hill at Whitemarsh 5:
Holy Family Home 5:
Churchman Village 5:
Autumn Lake Healthcare at Calvert Manor 5:
Rosewood Gardens Rehabilitation and Nursing Center 5:
William Hood Dunwoody Care Ctr 5:
Little Flower Manor 5:
Willowcrest 5:
Cadia Rehabilitation Silverside 5:
Pocopson Home 5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg 5:
Barclay Friends 5:
Masonic Village at Lafayette Hill 5:
Oxford Health Center 5:
Willowbrooke Court at Country House 5:
Hickory House Nursing Home 5:
Willowbrooke Court Skd Care Center at Lima Estates 5:
Presbyterian Ctr For Cont Care 5:
Crosslands 5:
Willowbrooke Court at Cokesbury Village 5:
Exceptional Care For Children 5:
United Methodist Communities at Pitman 5:
Beaumont at Bryn Mawr 5:
Waverly Heights 5:
Jeanne Jugan Residence 5:
Shady Lane Gloucester Co Home 4:
Inn at Freedom Village,the 4:
The Watermark at Bellingham Park Lane 4:
Broomall Manor 4:
Newark Manor Nursing Home 4:
Simpson House Inc 4:
St Francis Center For Rehabilitation and Healthcare 4:
Cadia Rehabilitation Broadmeadow 4:
Kentmere Rehabilitation and Healthcare Center 4:
Quadrangle 4:
Fair Acres Geriatric Center 4:
Monticello House 4:
Fox Subacute at South Philadelphia 4:
Complete Care at Hillside LLC 4:
Springfield Rehabilitation and Healthcare Center 4:
Millcroft Living 4:
Stonegates 4:
Carneys Point Rehabilitation and Nursing Ctr, LLC 3:
New Castle Health and Rehabilitation Center 3:
Renaissance Healthcare and Rehabilitation Center 3:
Phoebe Wyncote 3:
Germantown Home 3:
Saint Joseph Villa 3:
Preferred Care at Cumberland 3:
Springs Rehabilitation at Brandywine 3:
Naamans Creek Country Manor 3:
Centennial Healthcare and Rehabilitation Center 3:
Wayne Center 3:
Caring Heart Rehabilitation and Nursing Center 3:
Twin Pines Health Care Center 3:
Inglis House 3:
Continuing Care at Maris Grove 3:
St Martha Center For Rehabilitation and Healthcare 3:
Accelerate Skilled Nursing and Rehabilitation Exto 3:
Monumentalpostacutecare at Woodside Park 3:
Parkview Nursing 3:
Brinton Manor Nursing and Rehabilitation Center 3:
Green Meadows Nursing and Rehabilitation Center 3:
Willow Terrace 3:
Complete Care at Brackenville LLC 3:
Sterling Health Care and Rehab Center 3:
Wesley Enhanced Living at Stapeley 3:
Advanced Subacute Rehabilitation Center at Sewell 3:
Wyndmoor Hills Rehabilitation and Nursing Center 2:
Meadowview Rehabilitation and Nursing Center 2:
Cadia Rehabilitation Pike Creek 2:
Liberty Center For Rehabilitation and Nursing 2:
West Chester Rehabilitation and Healthcare Center 2:
Logan Square Rehabilitation and Healthcare Center 2:
Cathedral Village 2:
Laurel Square Healthcare and Rehabilitation Center 2:
Shipley Living 2:
Promedica Skilled Nursing and Rehab (west Deptford) 2:
Westgate Hills Rehabilitation and Nursing Ctr 2:
Deptford Center For Rehabilitation and Healthcare 2:
Atlas Post Acute at Woodbury Country Club 2:
Pine View Healthcare and Rehabilitation Center 2:
Kearsley Rehabilitation and Nursing Center 2:
Gilpin Hall 2:
Bryn Mawr Village 2:
Cliveden Nursing and Rehabilitation Center 2:
Rosemont Center 2:
Autumn Lake Healthcare at Southgate 2:
Autumn Lake Healthcare at Salem County 2:
Kutz Rehabilitation and Nursing 2:
St Monica Center For Rehabilitation and Healthcare 2:
Laurelwood Healthcare Center 2:
Providence Rehab and Hlthcare Ctratmercyfitzgerald 2:
Majestic Center For Rehab and Sub-Acute Care 1:
Yeadon Rehabilitation and Nursing Center 1:

Medical Groups Affiliated with ST FRANCIS HOSPITAL

There are 200 doctors and 86 medical groups that are affiliated with ST FRANCIS HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with ST FRANCIS HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with ST FRANCIS HOSPITAL.

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