TEMPLE UNIVERSITY HOSPITAL Review

Get Information, Ratings, Surveys, and Compare TEMPLE UNIVERSITY HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 56%

Database data as of November 08, 2023

A Review of the Data

Prepared by Richard Saunders as of November 08, 2023.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of TEMPLE UNIVERSITY HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with TEMPLE UNIVERSITY HOSPITAL, Survey Analysis.)

In the briefest summary, TEMPLE UNIVERSITY HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in PHILADELPHIA, PA. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390027. It does provide emergency services. There are 996 medical professionals and 117 doctor groups affiliated with the hospital. On average at TEMPLE UNIVERSITY HOSPITAL, emergency patients were charged $24,789. This is higher than the state average of $23,617. It is also higher than the national average of $24,355.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 56% of the patients surveyed definitely recommended TEMPLE UNIVERSITY HOSPITAL, while only 13% did not recommend going to TEMPLE UNIVERSITY HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for TEMPLE UNIVERSITY HOSPITAL

Address:

3401 NORTH BROAD STREET
PHILADELPHIA, PA 19140
(215) 707-2000
Click for Map

Medicare Provider Number:

390027

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for TEMPLE UNIVERSITY HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for TEMPLE UNIVERSITY HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TEMPLE UNIVERSITY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 21 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 21 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 21 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 83 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 45 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 53 %
Patients who reported that their room and bathroom were "Always" clean 66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 49 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 19 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 62 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 13 %
Patients who reported YES, they would definitely recommend the hospital 56 %
Patients who reported YES, they would probably recommend the hospital 31 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of TEMPLE UNIVERSITY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the TEMPLE UNIVERSITY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for TEMPLE UNIVERSITY HOSPITAL: Not Available

Detailed table for spending and period for patients at TEMPLE UNIVERSITY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $15
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $9
Outpatient (1 to 3 days Prior to Index Hospital Admission) $85
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $4
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $22
Carrier (1 to 3 days Prior to Index Hospital Admission) $529
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,741
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $27
Carrier (During Index Hospital Admission) $1,542
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $871
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $102
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,412
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,096
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,807
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $174
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,354
Total (Complete Episode) $24,789

Infection Rates at TEMPLE UNIVERSITY HOSPITAL

These measures show how often patients at TEMPLE UNIVERSITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.65 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.23 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 36,450.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 40.90 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 37.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.91 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.32 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.77 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 23,745.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 39.53 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 20.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.51 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.19 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.42 / Same
SSI - Colon Surgery: Number of Procedures 212.00 / Same
SSI - Colon Surgery: Predicted Cases 6.82 / Same
SSI - Colon Surgery: Observed Cases 4.00 / Same
SSI - Colon Surgery 0.59 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit -- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.89 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 168.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.59 / Same
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Same
SSI - Abdominal Hysterectomy 0.00 / Same
MRSA Bacteremia: Lower Confidence Limit 0.58 / Same
MRSA Bacteremia: Upper Confidence Limit 1.51 / Same
MRSA Bacteremia: Patient Days 201,775.00 / Same
MRSA Bacteremia: Predicted Cases 17.69 / Same
MRSA Bacteremia: Observed Cases 17.00 / Same
MRSA Bacteremia 0.96 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.40 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.71 / Better
Clostridium Difficile (C.Diff): Patient Days 192,031.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 89.47 / Better
Clostridium Difficile (C.Diff): Observed Cases 48.00 / Better
Clostridium Difficile (C.Diff) 0.54 / Better

How TEMPLE UNIVERSITY HOSPITAL Compares to Other Similar Facilities

This is how TEMPLE UNIVERSITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PHILADELPHIA, PA

Worst Hospitals in PHILADELPHIA, PA

Percentages of Complications and Deaths at TEMPLE UNIVERSITY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.2% SAME
Death rate for heart attack patients 11.9% SAME
Death rate for CABG surgery patients 3% SAME
Death rate for COPD patients 8.2% SAME
Death rate for heart failure patients 9.8% SAME
Death rate for pneumonia patients 16.3% SAME
Death rate for stroke patients 11.1% SAME
Pressure ulcer rate 0.24% SAME
Death rate among surgical inpatients with serious treatable complications 163.83% SAME
Iatrogenic pneumothorax rate 0.17% SAME
In-hospital fall with hip fracture rate 0.07% SAME
Postoperative hemorrhage or hematoma rate 3.47% SAME
Postoperative acute kidney injury requiring dialysis rate 0.78% SAME
Postoperative respiratory failure rate 3.53% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 5.64% Worse
Postoperative sepsis rate 2.84% SAME
Postoperative wound dehiscence rate 0.62% SAME
Abdominopelvic accidental puncture or laceration rate 1.11% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.83% SAME

Skilled Nursing Facilities Near TEMPLE UNIVERSITY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near TEMPLE UNIVERSITY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Willowbrooke Court-Granite 5:
Cadia Rehabilitation Silverside 5:
Souderton Mennonite Homes 5:
Pine Run Health Center 5:
United Methodist Communities at Collingswood 5:
Willowbrooke Court-Southampton 5:
Barclay Friends 5:
Wesley Enhanced Living - Doylestown 5:
The Health Center at The Hill at Whitemarsh 5:
St Joseph's Manor 5:
Artman Lutheran Home 5:
Meadowood 5:
Continuing Care at Maris Grove 5:
Waverly Heights 5:
Willowbrooke Court-Spring Hous 5:
Medford Leas 5:
Hcc at White Horse Village 5:
Promedica Skilled Nursing and Rehab- Wilmington 5:
Fair Acres Geriatric Center 5:
Peter Becker Community 5:
Willowbrooke Court at Country House 5:
Masonic Village at Warminster 5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates 5:
Willowbrooke Court Skilled Care Center at Brittany 5:
Willowbrooke Court Skd Care Center at Lima Estates 5:
Simpson House Inc 5:
Masonic Village at Burlington 5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs) 5:
The Community at Rockhill 5:
The Lafayette-Redeemer 5:
Southeastern Pennsylvania Veteran's Center 5:
Transitional Care Unit at Nazareth Hospital 5:
Holy Family Home 5:
Willowbrooke Court Skilled Care at Evergreens 5:
Rehab at Shannondell 5:
Pickering Manor Home 5:
Willowcrest 5:
Stonegates 5:
Frederick Living - Cedarwood 5:
Pennswood Village 5:
William Hood Dunwoody Care Ctr 5:
Masonic Village at Lafayette Hill 5:
Neshaminy Manor Home 5:
Delaware Valley Veteran's Home 5:
Complete Care at Marcella, LLC 5:
Beaumont at Bryn Mawr 5:
Parkview Nursing 5:
Dock Terrace 5:
Paul's Run 5:
Presbyterian Ctr For Cont Care 5:
Little Flower Manor 5:
Holland Center For Rehabilitation and Nursing 5:
Shady Lane Gloucester Co Home 5:
United Methodist Communities at Pitman 5:
Quadrangle 5:
Lions Gate 5:
Immaculatemarycenter For Rehabilitation and healthcare 4:
Statesman Health and Rehabilitation Center 4:
Willowbrooke Ctskdcarectr at Fortwashingtonestates 4:
Lutheran Community at Telford 4:
Liberty Pointe Rehabilitation and Healthcare Ctr 4:
Philadelphia Protestant Home 4:
Buckingham Valley Rehabilitation and Nursingcenter 4:
Wesley Enhanced Living Main Line Rehab and Skd Nsg 4:
The Belvedere Center, Genesis Healthcare 4:
Heritage Pointe Rehabilitation and Healthcare Ctr 4:
Aspen Hills Healthcare Center 4:
The Pines at Philadelphia Rehab and Healthcare Ctr 4:
Gilpin Hall 4:
Clover Meadows Healthcare and Rehabilitation Cente 4:
Edgehill Nursing and Rehab Cen 4:
Wayne Center 4:
Greenwood House Home For The Jewish Aged 4:
The Watermark at Bellingham Park Lane 4:
Lawrence Rehabilitation Hospital 4:
Preferred Care at Mercer 4:
Careone at Evesham 4:
Rosewood Gardens Rehabilitation and Nursing Center 4:
Berlin Rehabilitation and Healthcare Center 4:
Manatawny Center For Rehabilitation and Nursing 4:
Rydal Park of Philadelphia Presbytery Homes, Inc 4:
Sanatoga Center 4:
Chandler Hall Health Services 4:
Gwynedd Healthcare and Rehabilitation Center 4:
Elm Terrace Gardens 4:
Monticello House 4:
Saint Joseph Villa 4:
Laurel Manor Healthcare and Rehabilitation Center 4:
Christ's Home Retirement Community 4:
Fox Subacute at South Philadelphia 4:
Montgomeryville Skilled Nursing and Rehabilitati 4:
Yardley Rehabilitation and Healthcare Center 4:
Ann's Choice 4:
Laurel Brook Rehabilitation and Healthcare Center 4:
Echelon Care and Rehab 3:
Oxford Rehabilitation and Healthcare Center 3:
Accelerate Skilled Nursing and Rehabilitation Will 3:
Huntingdon Skilled Nursing and Rehabilitation Cent 3:
Wesley Enhanced Living Pennypack Park 3:
Brookside Healthcare and Rehabilitation Center 3:

Medical Groups Affiliated with TEMPLE UNIVERSITY HOSPITAL

There are 996 doctors and 117 medical groups that are affiliated with TEMPLE UNIVERSITY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with TEMPLE UNIVERSITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with TEMPLE UNIVERSITY HOSPITAL.

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