TEMPLE UNIVERSITY HOSPITAL Review

Get Information, Ratings, Surveys, and Compare TEMPLE UNIVERSITY HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 57%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of TEMPLE UNIVERSITY HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with TEMPLE UNIVERSITY HOSPITAL, Survey Analysis.)

In the briefest summary, TEMPLE UNIVERSITY HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in PHILADELPHIA, PA. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390027. It does provide emergency services. There are 1,005 medical professionals and 121 doctor groups affiliated with the hospital. On average at TEMPLE UNIVERSITY HOSPITAL, emergency patients were charged $25,658. This is higher than the state average of $25,156. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 57% of the patients surveyed definitely recommended TEMPLE UNIVERSITY HOSPITAL, while only 12% did not recommend going to TEMPLE UNIVERSITY HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for TEMPLE UNIVERSITY HOSPITAL

Address:

3401 NORTH BROAD STREET
PHILADELPHIA, PA 19140
(215) 707-2000
Click for Map

Medicare Provider Number:

390027

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for TEMPLE UNIVERSITY HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for TEMPLE UNIVERSITY HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TEMPLE UNIVERSITY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 22 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 21 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 22 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 84 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 45 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 53 %
Patients who reported that their room and bathroom were "Always" clean 67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 19 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 63 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 12 %
Patients who reported YES, they would definitely recommend the hospital 57 %
Patients who reported YES, they would probably recommend the hospital 31 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of TEMPLE UNIVERSITY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the TEMPLE UNIVERSITY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for TEMPLE UNIVERSITY HOSPITAL: Not Available

Detailed table for spending and period for patients at TEMPLE UNIVERSITY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $34
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $32
Outpatient (1 to 3 days Prior to Index Hospital Admission) $95
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $12
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $15
Carrier (1 to 3 days Prior to Index Hospital Admission) $552
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $12,858
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $35
Carrier (During Index Hospital Admission) $1,452
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $903
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $96
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,967
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,124
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,867
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $186
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,429
Total (Complete Episode) $25,658

Infection Rates at TEMPLE UNIVERSITY HOSPITAL

These measures show how often patients at TEMPLE UNIVERSITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.62 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.20 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 35,539.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 40.06 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 35.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.87 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.24 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.66 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 22,190.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 36.51 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 15.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.41 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.18 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.34 / Same
SSI - Colon Surgery: Number of Procedures 222.00 / Same
SSI - Colon Surgery: Predicted Cases 7.19 / Same
SSI - Colon Surgery: Observed Cases 4.00 / Same
SSI - Colon Surgery 0.56 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.03 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.74 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 185.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.80 / Same
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Same
SSI - Abdominal Hysterectomy 0.56 / Same
MRSA Bacteremia: Lower Confidence Limit 0.67 / Same
MRSA Bacteremia: Upper Confidence Limit 1.66 / Same
MRSA Bacteremia: Patient Days 197,420.00 / Same
MRSA Bacteremia: Predicted Cases 17.52 / Same
MRSA Bacteremia: Observed Cases 19.00 / Same
MRSA Bacteremia 1.08 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.35 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.64 / Better
Clostridium Difficile (C.Diff): Patient Days 187,869.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 87.94 / Better
Clostridium Difficile (C.Diff): Observed Cases 42.00 / Better
Clostridium Difficile (C.Diff) 0.48 / Better

How TEMPLE UNIVERSITY HOSPITAL Compares to Other Similar Facilities

This is how TEMPLE UNIVERSITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PHILADELPHIA, PA

Worst Hospitals in PHILADELPHIA, PA

Percentages of Complications and Deaths at TEMPLE UNIVERSITY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.2% SAME
Death rate for heart attack patients 11.9% SAME
Death rate for CABG surgery patients 3% SAME
Death rate for COPD patients 8.2% SAME
Death rate for heart failure patients 9.8% SAME
Death rate for pneumonia patients 16.3% SAME
Death rate for stroke patients 11.1% SAME
Pressure ulcer rate 0.16% Better
Death rate among surgical inpatients with serious treatable complications 184.77% SAME
Iatrogenic pneumothorax rate 0.17% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 3.78% Worse
Postoperative acute kidney injury requiring dialysis rate 1.36% SAME
Postoperative respiratory failure rate 5.25% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.13% SAME
Postoperative sepsis rate 4.04% SAME
Postoperative wound dehiscence rate 1.99% SAME
Abdominopelvic accidental puncture or laceration rate 1.05% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.75% Better

Skilled Nursing Facilities Near TEMPLE UNIVERSITY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near TEMPLE UNIVERSITY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Transitional Care Unit at Nazareth Hospital 5:
Cadia Rehabilitation Silverside 5:
United Methodist Communities at Pitman 5:
Huntingdon Skilled Nursing and Rehabilitation Cent 5:
United Methodist Communities at Collingswood 5:
Willowbrooke Court-Southampton 5:
Barclay Friends 5:
The Community at Rockhill 5:
Pennswood Village 5:
St Joseph's Manor 5:
Southeastern Pennsylvania Veteran's Center 5:
Willowbrooke Court Skilled Care Center at Brittany 5:
Willowbrooke Court Skd Care Center at Lima Estates 5:
Buckingham Valley Rehabilitation and Nursingcenter 5:
Neshaminy Manor Home 5:
Frederick Living - Cedarwood 5:
Careone at Evesham 5:
Shady Lane Gloucester Co Home 5:
Rosewood Gardens Rehabilitation and Nursing Center 5:
Presbyterian Ctr For Cont Care 5:
Willowcrest 5:
Christ's Home Retirement Community 5:
Beaumont at Bryn Mawr 5:
Masonic Village at Burlington 5:
Delaware Valley Veteran's Home 5:
Statesman Health and Rehabilitation Center 5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates 5:
Pickering Manor Home 5:
Fair Acres Geriatric Center 5:
Artman Lutheran Home 5:
Medford Leas 5:
Holy Family Home 5:
Willowbrooke Court-Granite 5:
Rehab at Shannondell 5:
Pine Run Health Center 5:
Willowbrooke Court-Spring Hous 5:
Hcc at White Horse Village 5:
Stonegates 5:
Parkview Nursing 5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg 5:
William Hood Dunwoody Care Ctr 5:
Laurel Brook Rehabilitation and Healthcare Center 5:
Careone at Moorestown 5:
Continuing Care at Maris Grove 5:
Souderton Mennonite Homes 5:
The Health Center at The Hill at Whitemarsh 5:
Masonic Village at Warminster 5:
Elm Terrace Gardens 5:
Masonic Village at Lafayette Hill 5:
Waverly Heights 5:
Little Flower Manor 5:
Meadowood 5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs) 5:
Willowbrooke Court at Country House 5:
Willowbrooke Court Skilled Care at Evergreens 5:
Wesley Enhanced Living - Doylestown 5:
Peter Becker Community 5:
Greenwood House Home For The Jewish Aged 5:
Dock Terrace 5:
Lions Gate 5:
Ambler Extended Care Center 4:
Willowbrooke Ctskdcarectr at Fortwashingtonestates 4:
Philadelphia Protestant Home 4:
Lutheran Community at Telford 4:
Suburban Woods Health and Reha 4:
Complete Care at Marcella, LLC 4:
Aspen Hills Healthcare Center 4:
Rydal Park of Philadelphia Presbytery Homes, Inc 4:
Liberty Pointe Rehabilitation and Healthcare Ctr 4:
Lawrence Rehabilitation Hospital 4:
Total Rehab (moorestown) 4:
Preferred Care at Mercer 4:
The Watermark at Bellingham Park Lane 4:
Broomall Manor 4:
Quadrangle 4:
Sanatoga Center 4:
Shipley Living 4:
Montgomeryville Skilled Nursing and Rehabilitati 4:
Hamilton Grove Healthcare and Rehabilitation, LLC 4:
Paul's Run 4:
Monticello House 4:
Laurel Manor Healthcare and Rehabilitation Center 4:
Simpson House Inc 4:
The Pines at Philadelphia Rehab and Healthcare Ctr 4:
Fox Subacute at South Philadelphia 4:
Complete Care at Hillside LLC 4:
Edgehill Nursing and Rehab Cen 4:
Holland Center For Rehabilitation and Nursing 4:
Ann's Choice 4:
Elkins Crest Health and Rehabilitation Center 4:
Langhorne Gardens Health and Rehabilitation Center 3:
Germantown Home 3:
Accelerate Skilled Nursing and Rehabilitation Will 3:
Aristacare at Cherry Hill 3:
Echelon Care and Rehab 3:
Caring Heart Rehabilitation and Nursing Center 3:
Renaissance Healthcare and Rehabilitation Center 3:
Wayne Center 3:
Complete Care at Kresson View, LLC 3:
Dresher Hill Health and Rehabilitation Center 3:

Medical Groups Affiliated with TEMPLE UNIVERSITY HOSPITAL

There are 1,005 doctors and 121 medical groups that are affiliated with TEMPLE UNIVERSITY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with TEMPLE UNIVERSITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with TEMPLE UNIVERSITY HOSPITAL.