CONTACT INFORMATION REVIEWS & MORE DATA

PENN PRESBYTERIAN MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  51 NORTH 39TH STREET, PHILADELPHIA, PA 19104
  • Phone:  (215) 662-8000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Other
  • Overall Rating:  
  • Perc. Patients Recommending:   76%

  About PENN PRESBYTERIAN MEDICAL CENTER

PENN PRESBYTERIAN MEDICAL CENTER is a Acute Care Hospitals. It is in PHILADELPHIA, PA. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 390223. It does provide emergency services. There are 1,601 medical professionals and 108 doctor groups affiliated with the hospital. On average at PENN PRESBYTERIAN MEDICAL CENTER, emergency patients were charged $28,656. This is higher than the state average of $25,156. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PENN PRESBYTERIAN MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 83 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 13 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 8 %
Patients who reported that their nurses "Always" listened carefully to them 80 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 17 %
Patients who reported that their nurses "Always" explained things in a way they could understand 80 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 15 %
Patients who reported that their doctors "Always" communicated well 81 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 15 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 81 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 14 %
Patients who reported that their doctors "Always" explained things in a way they could understand 75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 25 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 66 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 23 %
Patients who reported that staff "Always" explained about medicines before giving it to them 63 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 18 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 76 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 6 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 51 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 13 %
Patients who reported that YES, they did discuss whether they would need help after discharge 87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 90 %
Patients who "Agree" they understood their care when they left the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 58 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Agree" that they understood their responsiblities in managing their health 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 58 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 30 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 64 %
Patients who reported that their room and bathroom were "Always" clean 70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 11 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 16 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 74 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 76 %
Patients who reported YES, they would probably recommend the hospital 17 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of PENN PRESBYTERIAN MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PENN PRESBYTERIAN MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PENN PRESBYTERIAN MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at PENN PRESBYTERIAN MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $18
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $54
Outpatient (1 to 3 days Prior to Index Hospital Admission) $333
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $13
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $16
Carrier (1 to 3 days Prior to Index Hospital Admission) $485
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $15,733
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $23
Carrier (During Index Hospital Admission) $1,931
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,133
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $91
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,069
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $886
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,408
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $179
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,284
Total (Complete Episode) $28,656

Infection Rates at PENN PRESBYTERIAN MEDICAL CENTER

These measures show how often patients at PENN PRESBYTERIAN MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.62 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.51 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 18,270.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 20.12 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 20.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.99 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.60 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.38 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 13,380.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 23.76 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 22.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.93 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.78 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.92 / Same
SSI - Colon Surgery: Number of Procedures 183.00 / Same
SSI - Colon Surgery: Predicted Cases 5.66 / Same
SSI - Colon Surgery: Observed Cases 9.00 / Same
SSI - Colon Surgery 1.59 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 95.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.76 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.11 / Better
MRSA Bacteremia: Upper Confidence Limit 0.83 / Better
MRSA Bacteremia: Patient Days 106,694.00 / Better
MRSA Bacteremia: Predicted Cases 11.61 / Better
MRSA Bacteremia: Observed Cases 4.00 / Better
MRSA Bacteremia 0.34 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.33 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.72 / Better
Clostridium Difficile (C.Diff): Patient Days 106,694.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 50.29 / Better
Clostridium Difficile (C.Diff): Observed Cases 25.00 / Better
Clostridium Difficile (C.Diff) 0.50 / Better

How PENN PRESBYTERIAN MEDICAL CENTER Compares to Other Similar Facilities

This is how PENN PRESBYTERIAN MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PHILADELPHIA, PA

Worst Hospitals in PHILADELPHIA, PA

Percentages of Complications and Deaths at PENN PRESBYTERIAN MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.9% SAME
Death rate for heart attack patients 12% SAME
Death rate for CABG surgery patients 1.9% SAME
Death rate for COPD patients 6.4% SAME
Death rate for heart failure patients 7.8% Better
Death rate for pneumonia patients 12.4% Better
Death rate for stroke patients 11.4% SAME
Pressure ulcer rate 0.55% SAME
Death rate among surgical inpatients with serious treatable complications 149.99% SAME
Iatrogenic pneumothorax rate 0.26% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.47% SAME
Postoperative acute kidney injury requiring dialysis rate 1.49% SAME
Postoperative respiratory failure rate 4.62% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 3.1% SAME
Postoperative sepsis rate 5.94% SAME
Postoperative wound dehiscence rate 2.05% SAME
Abdominopelvic accidental puncture or laceration rate 0.68% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.86% SAME

Skilled Nursing Facilities Near PENN PRESBYTERIAN MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PENN PRESBYTERIAN MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
United Methodist Communities at Pitman 5:
Barclay Friends 5:
Edgehill Nursing and Rehab Cen 5:
Laurel Brook Rehabilitation and Healthcare Center 5:
Artman Lutheran Home 5:
St Mary Center For Rehabilitation and Healthcare 5:
Medford Leas 5:
Neshaminy Manor Home 5:
Willowbrooke Court-Spring Hous 5:
Meadowood 5:
Souderton Mennonite Homes 5:
Shady Lane Gloucester Co Home 5:
Peter Becker Community 5:
Elm Terrace Gardens 5:
Greenwood House Home For The Jewish Aged 5:
Hcc at White Horse Village 5:
Delaware Valley Veteran's Home 5:
Quadrangle 5:
Willowcrest 5:
Masonic Village at Burlington 5:
St Joseph's Manor 5:
Crosslands 5:
Simpson House Inc 5:
Willowbrooke Court Skd Care Center at Lima Estates 5:
Willowbrooke Ctskdcarectr at Fortwashingtonestates 5:
Little Flower Manor 5:
Centennial Healthcare and Rehabilitation Center 5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates 5:
Stonegates 5:
Frederick Living - Cedarwood 5:
Beaumont at Bryn Mawr 5:
Rosewood Gardens Rehabilitation and Nursing Center 5:
Holy Family Home 5:
United Methodist Communities at Collingswood 5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs) 5:
Lions Gate 5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg 5:
Dock Terrace 5:
Presbyterian Ctr For Cont Care 5:
The Health Center at The Hill at Whitemarsh 5:
Willowbrooke Court Skilled Care at Evergreens 5:
Saint Joseph Villa 5:
William Hood Dunwoody Care Ctr 5:
Pickering Manor Home 5:
Chandler Hall Health Services 5:
Masonic Village at Warminster 5:
Careone at Moorestown 5:
Christ's Home Retirement Community 5:
Southeastern Pennsylvania Veteran's Center 5:
Pennswood Village 5:
Willowbrooke Court at Country House 5:
Willowbrooke Court-Southampton 5:
Fair Acres Geriatric Center 5:
Waverly Heights 5:
Cadia Rehabilitation Silverside 5:
The Lafayette-Redeemer 5:
Transitional Care Unit at Nazareth Hospital 5:
Willowbrooke Court at Cokesbury Village 5:
Sanatoga Center 5:
Willowbrooke Court Skilled Care Center at Brittany 5:
Masonic Village at Lafayette Hill 5:
Liberty Pointe Rehabilitation and Healthcare Ctr 4:
St Francis Center For Rehabilitation and Healthcare 4:
Complete Care at Marcella, LLC 4:
Fox Subacute at South Philadelphia 4:
Heritage Pointe Rehabilitation and Healthcare Ctr 4:
Wayne Center 4:
Rehab at Shannondell 4:
Preferred Care at Mercer 4:
Providence Rehab and Hlthcare Ctratmercyfitzgerald 4:
Suburban Woods Health and Reha 4:
Paul's Run 4:
Allegria at The Fountains 4:
Pennypack Nursing and Rehabilitation Center 4:
The Pines at Philadelphia Rehab and Healthcare Ctr 4:
Rydal Park of Philadelphia Presbytery Homes, Inc 4:
St Ignatius Nursing and Rehab Center 4:
Complete Care at Hillside LLC 4:
Dresher Hill Health and Rehabilitation Center 4:
Total Rehab Moorestown 4:
Broomall Manor 4:
Yardley Rehabilitation and Healthcare Center 4:
Waters Edge Healthcare and Rehab 4:
Ann's Choice 4:
Statesman Health and Rehabilitation Center 4:
Careone at Evesham 4:
Elkins Crest Health and Rehabilitation Center 4:
Pocopson Home 4:
Willowbrooke Court-Granite 4:
Philadelphia Protestant Home 4:
Monticello House 4:
Langhorne Gardens Health and Rehabilitation Center 4:
Huntingdon Skilled Nursing and Rehabilitation Cent 4:
Gilpin Hall 4:
Naamans Creek Country Manor 3:
Parkview Nursing 3:
Laurel Manor Healthcare and Rehabilitation Center 3:
Phoenix Center For Rehabilitation and Nursing,the 3:
Brookside Healthcare and Rehabilitation Center 3:
Berlin Rehabilitation and Healthcare Center 3:

Medical Groups Affiliated with PENN PRESBYTERIAN MEDICAL CENTER

There are 1,601 doctors and 108 medical groups that are affiliated with PENN PRESBYTERIAN MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with PENN PRESBYTERIAN MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with PENN PRESBYTERIAN MEDICAL CENTER.

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