ST LUKES QUAKERTOWN HOSPITAL Review

Get Information, Ratings, Surveys, and Compare ST LUKES QUAKERTOWN HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 78%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of ST LUKES QUAKERTOWN HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with ST LUKES QUAKERTOWN HOSPITAL, Survey Analysis.)

In the briefest summary, ST LUKES QUAKERTOWN HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in QUAKERTOWN, PA. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390035. It does provide emergency services. There are 663 medical professionals and 92 doctor groups affiliated with the hospital. On average at ST LUKES QUAKERTOWN HOSPITAL, emergency patients were charged $21,295. This is lower than the state average of $25,156. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 78% of the patients surveyed definitely recommended ST LUKES QUAKERTOWN HOSPITAL, while only 5% did not recommend going to ST LUKES QUAKERTOWN HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for ST LUKES QUAKERTOWN HOSPITAL

Address:

3000 ST. LUKE'S DRIVE
QUAKERTOWN, PA 18951
(267) 985-1000
Click for Map

Medicare Provider Number:

390035

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for ST LUKES QUAKERTOWN HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for ST LUKES QUAKERTOWN HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ST LUKES QUAKERTOWN HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 83 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 14 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 9 %
Patients who reported that their nurses "Always" listened carefully to them 80 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 17 %
Patients who reported that their nurses "Always" explained things in a way they could understand 78 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 17 %
Patients who reported that their doctors "Always" communicated well 80 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 16 %
Patients who reported that their doctors "Always" explained things in a way they could understand 74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 10 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 15 %
Patients who reported that YES, they did discuss whether they would need help after discharge 85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 4 %
Patients who "Strongly Agree" they understood their care when they left the hospital 53 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 46 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 60 %
Patients who reported that their room and bathroom were "Always" clean 76 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 7 %
Patients who reported that their room and bathroom were "Usually" clean 17 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 17 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 76 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 78 %
Patients who reported YES, they would probably recommend the hospital 17 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ST LUKES QUAKERTOWN HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ST LUKES QUAKERTOWN HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ST LUKES QUAKERTOWN HOSPITAL: Not Available

Detailed table for spending and period for patients at ST LUKES QUAKERTOWN HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $24
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $75
Outpatient (1 to 3 days Prior to Index Hospital Admission) $83
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $603
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $8,911
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $14
Carrier (During Index Hospital Admission) $1,177
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $766
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $103
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,210
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $942
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,781
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $91
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,491
Total (Complete Episode) $21,295

Infection Rates at ST LUKES QUAKERTOWN HOSPITAL

These measures show how often patients at ST LUKES QUAKERTOWN HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 1,329.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.93 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 1,619.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 0.95 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards) Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 25.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.63 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 21.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.14 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Same
MRSA Bacteremia: Upper Confidence Limit 2.85 / Same
MRSA Bacteremia: Patient Days 25,321.00 / Same
MRSA Bacteremia: Predicted Cases 1.05 / Same
MRSA Bacteremia: Observed Cases 0.00 / Same
MRSA Bacteremia 0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.04 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.77 / Better
Clostridium Difficile (C.Diff): Patient Days 24,141.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 8.55 / Better
Clostridium Difficile (C.Diff): Observed Cases 2.00 / Better
Clostridium Difficile (C.Diff) 0.23 / Better

How ST LUKES QUAKERTOWN HOSPITAL Compares to Other Similar Facilities

This is how ST LUKES QUAKERTOWN HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in QUAKERTOWN, PA

Worst Hospitals in QUAKERTOWN, PA

Percentages of Complications and Deaths at ST LUKES QUAKERTOWN HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients 10.8% SAME
Death rate for pneumonia patients 15.5% SAME
Death rate for stroke patients 14.7% SAME
Pressure ulcer rate 0.28% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.41% SAME
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate 3.07% SAME
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate 1.97% SAME
Abdominopelvic accidental puncture or laceration rate 1.01% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.88% SAME

Skilled Nursing Facilities Near ST LUKES QUAKERTOWN HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ST LUKES QUAKERTOWN HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Pine Run Health Center 5:
Good Shepherd Home-Bethlehem 5:
Statesman Health and Rehabilitation Center 5:
Peter Becker Community 5:
Masonic Village at Warminster 5:
New Eastwood Healthcare and Rehabilitation Center 5:
Southeastern Pennsylvania Veteran's Center 5:
St Joseph's Manor 5:
Willowbrooke Court Skilled Care Center at Brittany 5:
Lehigh Valley Hospital Tsu 5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs) 5:
Meadowood 5:
Buckingham Valley Rehabilitation and Nursingcenter 5:
Souderton Mennonite Homes 5:
Wesley Enhanced Living - Doylestown 5:
Willowbrooke Court-Spring Hous 5:
Neshaminy Manor Home 5:
Moravian Hall Square Health and Wellness Center 5:
Pennsburg Manor 5:
Willowbrooke Court-Southampton 5:
Complete Care at Lehigh LLC 5:
Christ's Home Retirement Community 5:
Elm Terrace Gardens 5:
The Health Center at The Hill at Whitemarsh 5:
St Luke's Hospital Sacred Heart Campus Tcf 5:
Fellowship Manor 5:
Pennswood Village 5:
Northampton Post Acute 5:
Delaware Valley Veteran's Home 5:
Dock Terrace 5:
Frederick Living - Cedarwood 5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates 5:
Artman Lutheran Home 5:
Riverton Rehabilitation and Healthcare Center 5:
Pickering Manor Home 5:
Rehab at Shannondell 5:
Phoebe Allentown Health Care Center 5:
Lifequest Nursing Center 5:
The Community at Rockhill 5:
Cedar Crest Post Acute 5:
Huntingdon Skilled Nursing and Rehabilitation Cent 5:
Willowbrooke Ctskdcarectr at Fortwashingtonestates 4:
Montgomeryville Skilled Nursing and Rehabilitati 4:
Moravian Village of Bethlehem 4:
Ambler Extended Care Center 4:
The Gardens at Easton 4:
Liberty Pointe Rehabilitation and Healthcare Ctr 4:
Lopatcong Center 4:
Paul's Run 4:
Lutheran Community at Telford 4:
Quakertown Center 4:
Belle Terrace 4:
Phoebe Richland Hcc 4:
The Lutheran Home at Topton 4:
Holy Family Manor 4:
Country Meadows Nursing Center of Bethlehem 4:
Mosser Nursing Home 4:
Complete Care at Phillipsburg, LLC 4:
Cedarbrook Senior Care and Rehabilitation 4:
Luther Crest Nursing Facility 4:
Ann's Choice 4:
Good Shepherd Home Raker Center 4:
Holland Center For Rehabilitation and Nursing 4:
Rydal Park of Philadelphia Presbytery Homes, Inc 4:
Bethlehem North Skilled Nursing and Rehabilitation 4:
Kirkland Village 4:
Suburban Woods Health and Reha 4:
Edgehill Nursing and Rehab Cen 4:
Sanatoga Center 4:
The Gardens For Memory Care at Easton 3:
Saint Joseph Villa 3:
St Mary Center For Rehabilitation and Healthcare 3:
Accelerate Skilled Nursing and Rehabilitation Will 3:
Langhorne Gardens Health and Rehabilitation Center 3:
Heritage Pointe Rehabilitation and Healthcare Ctr 3:
Montgomery Subacute and Respiratory Center 3:
Phoenix Center For Rehabilitation and Nursing,the 3:
Oxford Rehabilitation and Healthcare Center 3:
Weston Rehabilitation and Nursing Center 3:
Jewel Healthcare and Rehabilitation Center 3:
Bethlehem South Skilled Nursing and Rehabilitation 3:
Brookside Healthcare and Rehabilitation Center 3:
Gwynedd Healthcare and Rehabilitation Center 3:
Chandler Hall Health Services 3:
Dresher Hill Health and Rehabilitation Center 3:
Richboro Rehabilitation and Nursing Center 3:
Pottstown Skilled Nursing and Rehabilitation Cente 2:
Aristacare at Meadow Springs 2:
Willow Brook Rehabilitation and Healthcare Center 2:
Luther Woods Nursing and Rehabilitation Center 2:
Norriton Square Nursing and Rehabilitation Center 2:
Northampton County-Gracedale 2:
Easton Skilled Nursing and Rehabilitation Center 2:
Oakwood Healthcare and Rehabilitation Center 2:
Phoebe Wyncote 2:
Manatawny Center For Rehabilitation and Nursing 2:
Harborview Rehabilitation and Care Center at Lansd 1:
Garden Spring Nursing and Rehabilitation Center 1:
Chapel Manor 1:
Markley Rehabilitation and Healthcare Center 1:

Medical Groups Affiliated with ST LUKES QUAKERTOWN HOSPITAL

There are 663 doctors and 92 medical groups that are affiliated with ST LUKES QUAKERTOWN HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with ST LUKES QUAKERTOWN HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with ST LUKES QUAKERTOWN HOSPITAL.