REGIONAL HOSPITAL OF SCRANTON Review

Get Information, Ratings, Surveys, and Compare REGIONAL HOSPITAL OF SCRANTON to other hospitals

Overall Hospital Rating: ; HCAPS approval: 60%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of REGIONAL HOSPITAL OF SCRANTON. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with REGIONAL HOSPITAL OF SCRANTON, Survey Analysis.)

In the briefest summary, REGIONAL HOSPITAL OF SCRANTON is one of the types of hospitals called Acute Care Hospitals. It is in SCRANTON, PA. Its five star rating is 2 . Its type of ownership is Proprietary. The facility's Medicare ID is 390237. It does provide emergency services. There are 442 medical professionals and 137 doctor groups affiliated with the hospital. On average at REGIONAL HOSPITAL OF SCRANTON, emergency patients were charged $26,147. This is higher than the state average of $25,156. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 60% of the patients surveyed definitely recommended REGIONAL HOSPITAL OF SCRANTON, while only 8% did not recommend going to REGIONAL HOSPITAL OF SCRANTON.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for REGIONAL HOSPITAL OF SCRANTON

Address:

746 JEFFERSON AVENUE
SCRANTON, PA 18501
(570) 348-7100
Click for Map

Medicare Provider Number:

390237

Type:

Acute Care Hospitals

Ownership:

Proprietary

Overall Hospital Quality Star Rating for REGIONAL HOSPITAL OF SCRANTON

Overall Rating:



The Overall Hospital Quality Star Rating for REGIONAL HOSPITAL OF SCRANTON summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for REGIONAL HOSPITAL OF SCRANTON to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 14 %
Patients who reported that YES, they did discuss whether they would need help after discharge 86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 44 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 52 %
Patients who reported that their room and bathroom were "Always" clean 61 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 17 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 63 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 60 %
Patients who reported YES, they would probably recommend the hospital 32 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of REGIONAL HOSPITAL OF SCRANTON, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the REGIONAL HOSPITAL OF SCRANTON provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for REGIONAL HOSPITAL OF SCRANTON: Not Available

Detailed table for spending and period for patients at REGIONAL HOSPITAL OF SCRANTON:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $31
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $29
Outpatient (1 to 3 days Prior to Index Hospital Admission) $166
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $9
Carrier (1 to 3 days Prior to Index Hospital Admission) $679
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,994
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $26
Carrier (During Index Hospital Admission) $1,498
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $985
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $121
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,324
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $712
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,070
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $82
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,413
Total (Complete Episode) $26,147

Infection Rates at REGIONAL HOSPITAL OF SCRANTON

These measures show how often patients at REGIONAL HOSPITAL OF SCRANTON contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.07 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.38 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 5,244.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 4.80 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.42 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.10 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.05 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 6,436.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 7.77 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.39 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.32 / Same
SSI - Colon Surgery: Upper Confidence Limit 3.42 / Same
SSI - Colon Surgery: Number of Procedures 90.00 / Same
SSI - Colon Surgery: Predicted Cases 2.39 / Same
SSI - Colon Surgery: Observed Cases 3.00 / Same
SSI - Colon Surgery 1.26 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 13.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.11 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.37 / Same
MRSA Bacteremia: Upper Confidence Limit 2.82 / Same
MRSA Bacteremia: Patient Days 42,067.00 / Same
MRSA Bacteremia: Predicted Cases 3.43 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 1.17 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.31 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.01 / Same
Clostridium Difficile (C.Diff): Patient Days 42,067.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 18.95 / Same
Clostridium Difficile (C.Diff): Observed Cases 11.00 / Same
Clostridium Difficile (C.Diff) 0.58 / Same

How REGIONAL HOSPITAL OF SCRANTON Compares to Other Similar Facilities

This is how REGIONAL HOSPITAL OF SCRANTON compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SCRANTON, PA

Worst Hospitals in SCRANTON, PA

Percentages of Complications and Deaths at REGIONAL HOSPITAL OF SCRANTON

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.9% SAME
Death rate for heart attack patients 14.5% SAME
Death rate for CABG surgery patients 3% SAME
Death rate for COPD patients 8.9% SAME
Death rate for heart failure patients 14.4% Worse
Death rate for pneumonia patients 21% SAME
Death rate for stroke patients 13.5% SAME
Pressure ulcer rate 1.84% Worse
Death rate among surgical inpatients with serious treatable complications 171.2% SAME
Iatrogenic pneumothorax rate 0.26% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 3.58% SAME
Postoperative acute kidney injury requiring dialysis rate 1.22% SAME
Postoperative respiratory failure rate 5.16% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.08% SAME
Postoperative sepsis rate 5.15% SAME
Postoperative wound dehiscence rate 1.74% SAME
Abdominopelvic accidental puncture or laceration rate 1.4% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.21% SAME

Skilled Nursing Facilities Near REGIONAL HOSPITAL OF SCRANTON

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near REGIONAL HOSPITAL OF SCRANTON ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Heinz Transitional Rehabilitation Unit 5:
Gino J Merli Veterans Center 5:
Allied Services Meade Street Skilled Nursing 4:
Saint Mary's Villa Nursing Hom 4:
Allied Services Transitional Rehab Unit 4:
Mid-Valley Health Care Center 4:
Smith Health Care Ltd 3:
Meadows Nursing and Rehabilitation Center 3:
Linwood Nursing and Rehabilitation Center 3:
Elan Skilled Nursing and Rehab, A Jewish Senior Li 3:
Green Ridge Care Center 3:
Carbondale Nursing and Rehabilitation Center 3:
Mountain Top Rehabilitation and Healthcare Center 2:
Allied Services Center City Skilled Nursing 2:
The Gardens at Wyoming Valley 2:
Riverstreet Manor 2:
The Gardens at East Mountain 2:
Third Avenue Health and Rehab Center 2:
Maple Ridge Rehabilitation and Healthcare Center 2:
Wesley Village 2:
Highland Manor Rehabilitation and Nursing Center 2:
Scranton Health Care Center 2:
Dunmore Health Care Center 2:
Marywood Heights 2:
Allied Services Skilled Nursing Center 2:
Aventura at Creekside 2:
Forest City Nursing and Rehab Center 2:
Birchwood Rehabilitation and Healthcare Center 1:
Lakewood Rehabilitation and Healthcare Center 1:
Hampton House Rehabilitation and Nursing Center 1:
River View Nursing and Rehabilitation Center 1:
Kadima Rehabilitation and Nursing at Lakeside 1:
Mountain View Care and Rehabilitation Center 1:
Oak Ridge Rehabilitation and Healthcare Center 1:
The Gardens at Scranton 1:
Julia Ribaudo Extended Care Center 1:
Abington Manor 1:
Aventura at Terrace View 1:
The Gardens at Tunkhannock 1:
Wayne Woodlands Manor 1:
Ellen Memorial Health Care Center 1:
Kingston Rehabilitation and Nursing Center No Data

Medical Groups Affiliated with REGIONAL HOSPITAL OF SCRANTON

There are 442 doctors and 137 medical groups that are affiliated with REGIONAL HOSPITAL OF SCRANTON.

Affiliated Doctor Groups


The list of medical professionals associated with REGIONAL HOSPITAL OF SCRANTON is very long, so we have added another pages. See a list of medical professionals associated with REGIONAL HOSPITAL OF SCRANTON.