LEHIGH VALLEY HOSPITAL Review

Get Information, Ratings, Surveys, and Compare LEHIGH VALLEY HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 69%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of LEHIGH VALLEY HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with LEHIGH VALLEY HOSPITAL, Survey Analysis.)

In the briefest summary, LEHIGH VALLEY HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in ALLENTOWN, PA. Its five star rating is 3 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390133. It does provide emergency services. There are 2,143 medical professionals and 260 doctor groups affiliated with the hospital. On average at LEHIGH VALLEY HOSPITAL, emergency patients were charged $24,590. This is lower than the state average of $25,156. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 69% of the patients surveyed definitely recommended LEHIGH VALLEY HOSPITAL, while only 7% did not recommend going to LEHIGH VALLEY HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for LEHIGH VALLEY HOSPITAL

Address:

1200 SOUTH CEDAR CREST BOULEVARD
ALLENTOWN, PA 18103
(610) 402-8000
Click for Map

Medicare Provider Number:

390133

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for LEHIGH VALLEY HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for LEHIGH VALLEY HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LEHIGH VALLEY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 19 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 12 %
Patients who reported that they "Usually" received help as soon as they wanted 26 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 23 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 17 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 18 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 50 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 59 %
Patients who reported that their room and bathroom were "Always" clean 63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 15 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 12 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 69 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 69 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of LEHIGH VALLEY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the LEHIGH VALLEY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for LEHIGH VALLEY HOSPITAL: Not Available

Detailed table for spending and period for patients at LEHIGH VALLEY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $19
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $43
Outpatient (1 to 3 days Prior to Index Hospital Admission) $142
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $9
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $8
Carrier (1 to 3 days Prior to Index Hospital Admission) $791
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,843
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $16
Carrier (During Index Hospital Admission) $1,539
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $875
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $182
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,041
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $958
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,704
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $129
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,291
Total (Complete Episode) $24,590

Infection Rates at LEHIGH VALLEY HOSPITAL

These measures show how often patients at LEHIGH VALLEY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.79 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.44 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 34,615.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 39.76 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 43.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.08 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.59 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 39,967.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 63.44 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 50.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.79 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.38 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.20 / Same
SSI - Colon Surgery: Number of Procedures 619.00 / Same
SSI - Colon Surgery: Predicted Cases 16.97 / Same
SSI - Colon Surgery: Observed Cases 12.00 / Same
SSI - Colon Surgery 0.71 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.14 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.70 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 256.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 2.44 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 0.82 / Same
MRSA Bacteremia: Lower Confidence Limit 0.45 / Same
MRSA Bacteremia: Upper Confidence Limit 1.30 / Same
MRSA Bacteremia: Patient Days 291,215.00 / Same
MRSA Bacteremia: Predicted Cases 17.64 / Same
MRSA Bacteremia: Observed Cases 14.00 / Same
MRSA Bacteremia 0.79 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.30 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.51 / Better
Clostridium Difficile (C.Diff): Patient Days 268,503.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 132.01 / Better
Clostridium Difficile (C.Diff): Observed Cases 52.00 / Better
Clostridium Difficile (C.Diff) 0.39 / Better

How LEHIGH VALLEY HOSPITAL Compares to Other Similar Facilities

This is how LEHIGH VALLEY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in ALLENTOWN, PA

Worst Hospitals in ALLENTOWN, PA

Percentages of Complications and Deaths at LEHIGH VALLEY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.1% Better
Death rate for heart attack patients 13.5% SAME
Death rate for CABG surgery patients 2.7% SAME
Death rate for COPD patients 8.9% SAME
Death rate for heart failure patients 10.6% SAME
Death rate for pneumonia patients 12.8% Better
Death rate for stroke patients 13.2% SAME
Pressure ulcer rate 1.48% Worse
Death rate among surgical inpatients with serious treatable complications 170.02% SAME
Iatrogenic pneumothorax rate 0.29% SAME
In-hospital fall with hip fracture rate 0.07% SAME
Postoperative hemorrhage or hematoma rate 1.24% Better
Postoperative acute kidney injury requiring dialysis rate 1.76% SAME
Postoperative respiratory failure rate 6.46% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.05% SAME
Postoperative sepsis rate 4.22% SAME
Postoperative wound dehiscence rate 2.75% SAME
Abdominopelvic accidental puncture or laceration rate 0.49% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.08% SAME

Skilled Nursing Facilities Near LEHIGH VALLEY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near LEHIGH VALLEY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Meadowood 5:
Willowbrooke Court Skilled Care Center at Brittany 5:
Christ's Home Retirement Community 5:
Masonic Village at Warminster 5:
Elm Terrace Gardens 5:
Dock Terrace 5:
Neshaminy Manor Home 5:
Peter Becker Community 5:
Frederick Living - Cedarwood 5:
Souderton Mennonite Homes 5:
Highlands at Wyomissing 5:
Wesley Enhanced Living - Doylestown 5:
Buckingham Valley Rehabilitation and Nursingcenter 5:
Pine Run Health Center 5:
Spruce Manor Nursing and Rehabilitation Center 5:
The Community at Rockhill 5:
Transitional Sub-Acute Unit 5:
Pennsburg Manor 5:
Lifequest Nursing Center 5:
Complete Care at Lehigh LLC 5:
Cedar Crest Post Acute 5:
Lehigh Valley Hospital Tsu 5:
Phoebe Allentown Health Care Center 5:
St Luke's Hospital Sacred Heart Campus Tcf 5:
Riverton Rehabilitation and Healthcare Center 5:
Fellowship Manor 5:
Good Shepherd Home-Bethlehem 5:
Northampton Post Acute 5:
New Eastwood Healthcare and Rehabilitation Center 5:
Moravian Hall Square Health and Wellness Center 5:
Sanatoga Center 4:
Montgomeryville Skilled Nursing and Rehabilitati 4:
Complete Care at Berkshire LLC 4:
Fairlane Gardens Nursing and Rehab at Reading 4:
Liberty Pointe Rehabilitation and Healthcare Ctr 4:
Lutheran Community at Telford 4:
Laureldale Skilled Nursing and Rehabilitation Cent 4:
Quakertown Center 4:
Belle Terrace 4:
Phoebe Richland Hcc 4:
The Lutheran Home at Topton 4:
Mosser Nursing Home 4:
Cedarbrook Senior Care and Rehabilitation 4:
Good Shepherd Home Raker Center 4:
Luther Crest Nursing Facility 4:
Holy Family Manor 4:
Moravian Village of Bethlehem 4:
Bethlehem North Skilled Nursing and Rehabilitation 4:
Kirkland Village 4:
Country Meadows Nursing Center of Bethlehem 4:
Complete Care at Phillipsburg, LLC 4:
The Gardens at Easton 4:
Lopatcong Center 4:
St Luke's Rehabilitation and Nursing Center 4:
Mahoning Valley Nursing and Re 4:
Slate Belt Health and Rehabilitation Center 4:
Gwynedd Healthcare and Rehabilitation Center 3:
St Mary Center For Rehabilitation and Healthcare 3:
Mifflin Center 3:
Heritage Pointe Rehabilitation and Healthcare Ctr 3:
Wyomissing Health and Rehabilitation Center 3:
Berks County Home- Berks Heim 3:
Weston Rehabilitation and Nursing Center 3:
Jewel Healthcare and Rehabilitation Center 3:
Bethlehem South Skilled Nursing and Rehabilitation 3:
The Gardens For Memory Care at Easton 3:
The Summit at Blue Mountain Nursing and Rehab Ctr 3:
Manatawny Center For Rehabilitation and Nursing 2:
Pottstown Skilled Nursing and Rehabilitation Cente 2:
West Reading Skilled Nursing and Rehabilitation Ce 2:
Willow Brook Rehabilitation and Healthcare Center 2:
Easton Skilled Nursing and Rehabilitation Center 2:
Northampton County-Gracedale 2:
Greenwood Center For Nursing and Rehab 2:
Brookmont Healthcare and Rehabilitation Center 2:
Clover Rest Home 2:
Horsham Center For Jewish Life 1:
Harborview Rehabilitation and Care Center at Lansd 1:
Harborview Rehabilitation Care Center at Doylestow 1:
Valley Manor Rehabilitation and Healthcare Center 1:
Complete Care at Brakeley Park, LLC 1:
Advanced Health Care of Hanover No Data

Medical Groups Affiliated with LEHIGH VALLEY HOSPITAL

There are 2,143 doctors and 260 medical groups that are affiliated with LEHIGH VALLEY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with LEHIGH VALLEY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with LEHIGH VALLEY HOSPITAL.