UPMC CARLISLE Review
Get Information, Ratings, Surveys, and Compare UPMC CARLISLE to other hospitals
Overall Hospital Rating: ; HCAPS approval: 60%
Database data as of January 31, 2024
A Review of the Data
Prepared by Richard Saunders as of January 31, 2024.
The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of UPMC CARLISLE. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with UPMC CARLISLE, Survey Analysis.)
In the briefest summary, UPMC CARLISLE is one of the types of hospitals called Acute Care Hospitals. It is in CARLISLE, PA. Its five star rating is 3 . Its type of ownership is Proprietary. The facility's Medicare ID is 390058. It does provide emergency services. There are 577 medical professionals and 90 doctor groups affiliated with the hospital. On average at UPMC CARLISLE, emergency patients were charged $25,482. This is higher than the state average of $25,156. It is also lower than the national average of $25,828.
According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 60% of the patients surveyed definitely recommended UPMC CARLISLE, while only 3% did not recommend going to UPMC CARLISLE.
The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
General Information for UPMC CARLISLE
Address:
361 ALEXANDER SPRING ROAD
CARLISLE, PA
17015
(717) 249-1212
Click for Map
Medicare Provider Number:
390058
Type:
Acute Care Hospitals
Ownership:
Proprietary
Overall Hospital Quality Star Rating for UPMC CARLISLE
Overall Rating:
The Overall Hospital Quality Star Rating for UPMC CARLISLE summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.
Most hospitals will have an Overall Hospital Quality Star Rating of 3.
National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.
| Overall rating | Number of hospitals / Percentage |
|---|---|
| 1 star | 198 (6.34%) |
| 2 stars | 702 (22.49%) |
| 3 stars | 895 (28.68%) |
| 4 stars | 895 (28.68%) |
| 5 stars | 431 (13.81%) |
| N/A | 1,368 (30.47%) |
Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.
Patient Survey Results
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UPMC CARLISLE to the national results for similar facilities.
| Survey Question | Response |
|---|---|
| Patients who reported that their nurses "Always" communicated well | 78 % |
| Patients who reported that their nurses "Sometimes" or "Never" communicated well | 4 % |
| Patients who reported that their nurses "Usually" communicated well | 18 % |
| Nurse communication - linear mean score | Not Applicable |
| Nurse communication - star rating | Not Applicable |
| Patients who reported that their nurses "Always" treated them with courtesy and respect | 86 % |
| Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect | 2 % |
| Patients who reported that their nurses "Usually" treated them with courtesy and respect | 12 % |
| Patients who reported that their nurses "Always" listened carefully to them | 75 % |
| Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them | 4 % |
| Patients who reported that their nurses "Usually" listened carefully to them | 21 % |
| Patients who reported that their nurses "Always" explained things in a way they could understand | 74 % |
| Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand | 5 % |
| Patients who reported that their nurses "Usually" explained things in a way they could understand | 21 % |
| Patients who reported that their doctors "Always" communicated well | 77 % |
| Patients who reported that their doctors "Sometimes" or "Never" communicated well | 6 % |
| Patients who reported that their doctors "Usually" communicated well | 17 % |
| Doctor communication - linear mean score | Not Applicable |
| Doctor communication - star rating | Not Applicable |
| Patients who reported that their doctors "Always" treated them with courtesy and respect | 84 % |
| Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect | 4 % |
| Patients who reported that their doctors "Usually" treated them with courtesy and respect | 12 % |
| Patients who reported that their doctors "Always" listened carefully to them | 74 % |
| Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them | 7 % |
| Patients who reported that their doctors "Usually" listened carefully to them | 19 % |
| Patients who reported that their doctors "Always" explained things in a way they could understand | 72 % |
| Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand | 7 % |
| Patients who reported that their doctors "Usually" explained things in a way they could understand | 21 % |
| Patients who reported that they "Always" received help as soon as they wanted | 68 % |
| Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted | 7 % |
| Patients who reported that they "Usually" received help as soon as they wanted | 25 % |
| Staff responsiveness - linear mean score | Not Applicable |
| Staff responsiveness - star rating | Not Applicable |
| Patients who reported that they "Always" received help after using the call button as soon as they wanted | 64 % |
| Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted | 7 % |
| Patients who reported that they "Usually" received help after using the call button as soon as they wanted | 29 % |
| Patients who reported that they "Always" received bathroom help as soon as they wanted | 73 % |
| Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted | 6 % |
| Patients who reported that they "Usually" received bathroom help as soon as they wanted | 21 % |
| Patients who reported that staff "Always" explained about medicines before giving it to them | 58 % |
| Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them | 23 % |
| Patients who reported that staff "Usually" explained about medicines before giving it to them | 19 % |
| Communication about medicines - linear mean score | Not Applicable |
| Communication about medicines - star rating | Not Applicable |
| Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for | 72 % |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for | 11 % |
| Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. | 17 % |
| Patients who reported that when receiving new medication the staff "Always" discussed possible side effects | 44 % |
| Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects | 35 % |
| Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects | 21 % |
| Patients who reported that NO, they were not given information about what to do during their recovery at home | 11 % |
| Patients who reported that YES, they were given information about what to do during their recovery at home | 89 % |
| Discharge information - linear mean score | Not Applicable |
| Discharge information - star rating | Not Applicable |
| Patients who reported that NO, they did not discuss whether they would need help after discharge | 9 % |
| Patients who reported that YES, they did discuss whether they would need help after discharge | 91 % |
| Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge | 14 % |
| Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge | 86 % |
| Patients who "Agree" they understood their care when they left the hospital | 50 % |
| Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital | 5 % |
| Patients who "Strongly Agree" they understood their care when they left the hospital | 45 % |
| Care transition - linear mean score | Not Applicable |
| Care transition - star rating | Not Applicable |
| Patients who "Agree" that the staff took my preferences into account when determining my health care needs | 55 % |
| Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs | 6 % |
| Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs | 39 % |
| Patients who "Agree" that they understood their responsiblities in managing their health | 49 % |
| Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health | 5 % |
| Patients who "Strongly Agree" that they understood their responsiblities in managing their health | 46 % |
| Patients who "Agree" that they understood the purposes of their medications when leaving the hospital | 45 % |
| Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital | 4 % |
| Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital | 51 % |
| Patients who reported that their room and bathroom were "Always" clean | 70 % |
| Patients who reported that their room and bathroom were "Sometimes" or "Never" clean | 8 % |
| Patients who reported that their room and bathroom were "Usually" clean | 22 % |
| Cleanliness - linear mean score | Not Applicable |
| Cleanliness - star rating | Not Applicable |
| Patients who reported that the area around their room was "Always" quiet at night | 53 % |
| Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night | 11 % |
| Patients who reported that the area around their room was "Usually" quiet at night | 36 % |
| Quietness - linear mean score | Not Applicable |
| Quietness - star rating | Not Applicable |
| Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) | 8 % |
| Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) | 28 % |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 64 % |
| Overall hospital rating - linear mean score | Not Applicable |
| Overall hospital rating - star rating | Not Applicable |
| Patients who reported NO, they would probably not or definitely not recommend the hospital | 3 % |
| Patients who reported YES, they would definitely recommend the hospital | 60 % |
| Patients who reported YES, they would probably recommend the hospital | 37 % |
| Recommend hospital - linear mean score | Not Applicable |
| Recommend hospital - star rating | Not Applicable |
| Summary star rating | Not Applicable |
Cost of UPMC CARLISLE, Compare to National and State Averages
Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UPMC CARLISLE provides.
To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.
MSPB for UPMC CARLISLE: Not Available
Detailed table for spending and period for patients at UPMC CARLISLE:
| Type | Amount |
|---|---|
| Home Health Agency (1 to 3 days Prior to Index Hospital Admission) | $16 |
| Hospice (1 to 3 days Prior to Index Hospital Admission) | $0 |
| Inpatient (1 to 3 days Prior to Index Hospital Admission) | $14 |
| Outpatient (1 to 3 days Prior to Index Hospital Admission) | $34 |
| Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) | $31 |
| Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) | $23 |
| Carrier (1 to 3 days Prior to Index Hospital Admission) | $724 |
| Home Health Agency (During Index Hospital Admission) | $0 |
| Hospice (During Index Hospital Admission) | $0 |
| Inpatient (During Index Hospital Admission) | $9,564 |
| Outpatient (During Index Hospital Admission) | $0 |
| Skilled Nursing Facility (During Index Hospital Admission) | $0 |
| Durable Medical Equipment (During Index Hospital Admission) | $13 |
| Carrier (During Index Hospital Admission) | $1,158 |
| Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) | $766 |
| Hospice (1 through 30 days After Discharge from Index Hospital Admission) | $174 |
| Inpatient (1 through 30 days After Discharge from Index Hospital Admission) | $6,536 |
| Outpatient (1 through 30 days After Discharge from Index Hospital Admission) | $1,028 |
| Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) | $3,729 |
| Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) | $140 |
| Carrier (1 through 30 days After Discharge from Index Hospital Admission) | $1,533 |
| Total (Complete Episode) | $25,482 |
Infection Rates at UPMC CARLISLE
These measures show how often patients at UPMC CARLISLE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.
| Infection Type | Score / Compare to National Average |
|---|---|
| Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit | -- / Same |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit | 1.42 / Same |
| Central Line Associated Bloodstream Infection: Number of Device Days | 3,084.00 / Same |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases | 2.11 / Same |
| Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases | 0.00 / Same |
| Central Line Associated Bloodstream Infection (ICU + select Wards) | 0.00 / Same |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit | 0.31 / Same |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit | 3.35 / Same |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days | 3,549.00 / Same |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases | 2.44 / Same |
| Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases | 3.00 / Same |
| Catheter Associated Urinary Tract Infections (ICU + select Wards) | 1.23 / Same |
| SSI - Colon Surgery: Lower Confidence Limit | Not Available / Not Available |
| SSI - Colon Surgery: Upper Confidence Limit | Not Available / Not Available |
| SSI - Colon Surgery: Number of Procedures | 35.00 / Not Available |
| SSI - Colon Surgery: Predicted Cases | 0.93 / Not Available |
| SSI - Colon Surgery: Observed Cases | 0.00 / Not Available |
| SSI - Colon Surgery | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Lower Confidence Limit | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Upper Confidence Limit | Not Available / Not Available |
| SSI - Abdominal Hysterectomy: Number of Procedures | 25.00 / Not Available |
| SSI - Abdominal Hysterectomy: Predicted Cases | 0.19 / Not Available |
| SSI - Abdominal Hysterectomy: Observed Cases | 1.00 / Not Available |
| SSI - Abdominal Hysterectomy | Not Available / Not Available |
| MRSA Bacteremia: Lower Confidence Limit | Not Available / Not Available |
| MRSA Bacteremia: Upper Confidence Limit | Not Available / Not Available |
| MRSA Bacteremia: Patient Days | 22,380.00 / Not Available |
| MRSA Bacteremia: Predicted Cases | 0.78 / Not Available |
| MRSA Bacteremia: Observed Cases | 3.00 / Not Available |
| MRSA Bacteremia | Not Available / Not Available |
| Clostridium Difficile (C.Diff): Lower Confidence Limit | 0.56 / Same |
| Clostridium Difficile (C.Diff): Upper Confidence Limit | 1.85 / Same |
| Clostridium Difficile (C.Diff): Patient Days | 20,520.00 / Same |
| Clostridium Difficile (C.Diff): Predicted Cases | 10.35 / Same |
| Clostridium Difficile (C.Diff): Observed Cases | 11.00 / Same |
| Clostridium Difficile (C.Diff) | 1.06 / Same |
How UPMC CARLISLE Compares to Other Similar Facilities
This is how UPMC CARLISLE compares to other similar hospitals nationally based on data provided to CMS.
Worst Hospitals in CARLISLE, PA
Percentages of Complications and Deaths at UPMC CARLISLE
| Measure | Score | Compared to National Rates |
|---|---|---|
| Rate of complications for hip/knee replacement patients | 3.4% | SAME |
| Death rate for heart attack patients | 13% | SAME |
| Death rate for CABG surgery patients | NA | Not Enough Data |
| Death rate for COPD patients | 9.3% | SAME |
| Death rate for heart failure patients | 12.6% | SAME |
| Death rate for pneumonia patients | 18.7% | SAME |
| Death rate for stroke patients | 13.4% | SAME |
| Pressure ulcer rate | 0.5% | SAME |
| Death rate among surgical inpatients with serious treatable complications | NA | Not Enough Data |
| Iatrogenic pneumothorax rate | 0.31% | SAME |
| In-hospital fall with hip fracture rate | 0.09% | SAME |
| Postoperative hemorrhage or hematoma rate | 2.32% | SAME |
| Postoperative acute kidney injury requiring dialysis rate | 1.55% | SAME |
| Postoperative respiratory failure rate | 7.64% | SAME |
| Perioperative pulmonary embolism or deep vein thrombosis rate | 3.63% | SAME |
| Postoperative sepsis rate | 4.91% | SAME |
| Postoperative wound dehiscence rate | 1.91% | SAME |
| Abdominopelvic accidental puncture or laceration rate | 1.3% | SAME |
| CMS Medicare PSI 90: Patient safety and adverse events composite | 0.94% | SAME |
Skilled Nursing Facilities Near UPMC CARLISLE
Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UPMC CARLISLE ranked by their CMS 5-Star Overall Rating.
Medical Groups Affiliated with UPMC CARLISLE
There are 577 doctors and 90 medical groups that are affiliated with UPMC CARLISLE.
Affiliated Doctor Groups
- PINNACLE HEALTH MEDICAL SERVICES
- PATHOLOGY ASSOCIATES OF CENTRAL PENNSYLVANIA PC
- INTEGRATED MEDICAL GROUP P C
- PINNACLE HEALTH HOSPITALIST SERVICES LLC
- HOSPITALIST PHYSICIANS OF NEW JERSEY PA
- QUANTUM IMAGING AND THERAPEUTIC ASSOCIATES INC
- PENN STATE HEALTH COMMUNITY MEDICAL GROUP LLC
- UNIVERSITY OF PITTSBURGH PHYSICIANS
- PINNACLE HEALTH CARDIOVASCULAR INSTITUTE INC
- PINNACLE HEALTH REGIONAL PHYSICIANS
- FC SELECT LLC
- PHS PHYSICAL THERAPY LLC
- CREEK MEDICAL PLLC
- GRAHAM MEDICAL CLINIC,P.C.
- AZIZKHAN INTERNAL MEDICINE ASSOCIATES
- PINNACLE HEALTH OBSERVATION SERVICES LLC
- SUMMIT PHYSICIAN SERVICES
- WELLSPAN MEDICAL GROUP
- REGIONAL GASTROENTEROLOGY ASSOCIATES OF LANCASTER, LTD.
- PERRY PHYSICIANS, P.C.
- PINNACLE HEALTH EMERGENCY DEPARTMENT SERVICES, LLC
- BRIGHTSTAR HEALTH AND WELLNESS SERVICES
- THE MILTON S HERSHEY MEDICAL CENTER PHYSICIANS GROUP
- NEWPORT FAMILY PRACTICE PC
- UPMC HILLMAN CANCER CENTER-PINNACLE
- SHERIDAN HEALTHCORP INC
- UPMC PINNACLE ANESTHESIA SERVICES LLC
- GEISINGER CLINIC
- BAXTER DREW WELLMON II D.O.,P.C.
- BLUE MOUNTAIN ANESTHESIA ASSOCIATES PC
- FULTON COUNTY MEDICAL CENTER
- FAMILY PRACTICE CENTER PC
- EXCELA HEALTH PHYSICIAN PRACTICES, INC
- CUMBERLAND VALLEY RHEUMATOLOGY, P.C.
- HOWARD ROY COHEN MD LLC
- PATIENT FIRST PENNSYLVANIA MEDICAL GROUP PLLC
- ORTHOPEDIC SURGEONS LTD
- CENTER FOR KIDNEY DISEASE AND HYPERTENSION LLC
- PARTNERS IN WOMEN'S HEALTHCARE, PC
- CORA HEALTH SERVICES, INC.
- INTERNISTS OF CENTRAL PENNSYLVANIA LTD.
- HERSHEY KIDNEY SPECIALISTS INC
- DIVERSIFIED RADIOLOGY OF COLORADO INC
- SONORAN RADIOLOGY LTD
- VAIL CLINIC INC
- IMAGING ASSOCIATES OF NEW MEXICO LLC
- SINGLETON ASSOCIATES PA
- EAGLE PARTNERS PLLC
- ASSOCIATES IN KIDNEY DISEASES HYPERTENSION AND INTENSIVE CARE MEDICINE
- NORTH AMERICAN PARTNERS IN ANESTHESIA, PENNSYLVANIA , LLC
- POTTSTOWN CLINIC COMPANY LLC
- AOP, INC.
- CENTRAL ILLINOIS RADIOLOGICAL ASSOCIATES LTD
- KIDNEY CARE SPECIALISTS LLC
- ST FRANCIS MEDICAL GROUP LLC
- MARK E PINKER
- SADLER HEALTH CENTER CORPORATION
- NHS STEVENS CENTER
- UPMC PINNACLE HOSPITALS
- MERITUS MEDICAL CENTER INC
- WEST HERNANDO DIAGNOSTIC AND MR CENTER, INC
- CARLISLE NEUROCARE INC
- CRITICAL CARE MEDICAL MANAGEMENT ASSOCIATES PLLC
- CURANA HEALTH OF PENNSYLVANIA PC
- ST. AGNES HEALTHCARE, INC.
- UNIVERSITY OF VERMONT MEDICAL CENTER INC
- PREMIER MEDICAL REHAB LLC
- RGAL ANESTHESIA SERVICES LLC
- WEST SHORE FAMILY PRACTICE PC
- MISSION FUNCTIONAL MEDICINE PLLC
- RIVERSIDE ANESTHESIA ASSOCIATES, LTD
- JACKSON SIEGELBAUM GASTROENTEROLOGY LTD
- EPHRATA COMMUNITY HOSPITAL
- RADIOLOGY ASSOCIATES OF BURLINGTON COUNTY, P.A.
- SOUTH JERSEY RADIOLOGY ASSOCIATES, P.A.
- CRITICAL CARE PHYSICIANS OF PENNSYLVANIA PC
- GRAND VIEW HOSPITAL
- U OF R ANESTHESIOLOGY GROUP
- MAIN LINE HEALTHCARE
- HAMMAD RAZA PC
- MEMORIALCARE MEDICAL FOUNDATION
- SUSQUEHANNA PHYSICIAN SERVICES
- MERAKEY PENNSYLVANIA
- SANTA ROSA IMAGING MEDICAL CENTER
- DIAGNOSTIC RADIOLOGICAL IMAGING
- NORCAL IMAGING
- RADNET MEDICAL IMAGING - SAN FRANCISCO
- PROFESSIONAL SERVICES OF HOLY CROSS
- PENNSYLVANIA HM ASSOCIATES, PC
- FRANKLIN COUNTY MEDICAL ASSOCIATES
The list of medical professionals associated with UPMC CARLISLE is very long, so we have added another pages. See a list of medical professionals associated with UPMC CARLISLE.
