CONTACT INFORMATION REVIEWS & MORE DATA

UPMC MERCY

  • Date Updated: January 31, 2024
  • Address: 1400 LOCUST STREET, PITTSBURGH, PA 15219
  • Phone (412) 232-8111
  • Type Acute Care Hospitals
  • Ownership Voluntary non-profit - Private
  • Overall Rating
  • Perc. Patients Recommending 66%
mAP

  About UPMC MERCY

UPMC MERCY is a Acute Care Hospitals. It is in PITTSBURGH, PA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 390028. It does provide emergency services. There are 519 medical professionals and 51 doctor groups affiliated with the hospital. On average at UPMC MERCY, emergency patients were charged $29,090. This is higher than the state average of $25,156. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UPMC MERCY to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 19 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 49 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 43 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 14 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 49 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 67 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 9 %
Patients who reported YES, they would definitely recommend the hospital 66 %
Patients who reported YES, they would probably recommend the hospital 25 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UPMC MERCY, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UPMC MERCY provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UPMC MERCY: Not Available

Detailed table for spending and period for patients at UPMC MERCY:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $5
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $45
Outpatient (1 to 3 days Prior to Index Hospital Admission) $372
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $8
Carrier (1 to 3 days Prior to Index Hospital Admission) $1,215
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,922
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $11
Carrier (During Index Hospital Admission) $1,810
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $924
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $174
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $5,742
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $857
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,407
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $76
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,505
Total (Complete Episode) $29,090

Infection Rates at UPMC MERCY

These measures show how often patients at UPMC MERCY contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.09 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.71 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 12,773.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 13.62 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 4.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.29 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.39 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.22 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 12,081.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 16.67 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 12.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.72 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.34 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.60 / Same
SSI - Colon Surgery: Number of Procedures 128.00 / Same
SSI - Colon Surgery: Predicted Cases 3.71 / Same
SSI - Colon Surgery: Observed Cases 4.00 / Same
SSI - Colon Surgery 1.08 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 14.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.11 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 1.02 / Worse
MRSA Bacteremia: Upper Confidence Limit 2.94 / Worse
MRSA Bacteremia: Patient Days 80,374.00 / Worse
MRSA Bacteremia: Predicted Cases 7.80 / Worse
MRSA Bacteremia: Observed Cases 14.00 / Worse
MRSA Bacteremia 1.79 / Worse
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.44 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.86 / Better
Clostridium Difficile (C.Diff): Patient Days 80,374.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 53.05 / Better
Clostridium Difficile (C.Diff): Observed Cases 33.00 / Better
Clostridium Difficile (C.Diff) 0.62 / Better

How UPMC MERCY Compares to Other Similar Facilities

This is how UPMC MERCY compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PITTSBURGH, PA

Worst Hospitals in PITTSBURGH, PA

Percentages of Complications and Deaths at UPMC MERCY

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12.9% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8% SAME
Death rate for heart failure patients 10.8% SAME
Death rate for pneumonia patients 15.8% SAME
Death rate for stroke patients 14.6% SAME
Pressure ulcer rate 0.5% SAME
Death rate among surgical inpatients with serious treatable complications 157.5% SAME
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.11% SAME
Postoperative acute kidney injury requiring dialysis rate 1.37% SAME
Postoperative respiratory failure rate 11.37% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.75% SAME
Postoperative sepsis rate 5.28% SAME
Postoperative wound dehiscence rate 2.21% SAME
Abdominopelvic accidental puncture or laceration rate 0.76% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.03% SAME

Skilled Nursing Facilities Near UPMC MERCY

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UPMC MERCY ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
John J Kane Regional Center-Sc 5:
Providence Point Healthcare Residence 5:
John J Kane Regional Center-Gl 5:
Harmony Physical Rehabilitation 5:
Upmc Magee-Womens Hospital Tcu 5:
Sherwood Oaks 5:
Havencrest Healthcare and Rehabilitation Center 4:
Rehab and Nursing Ctr Greater Pittsburgh 4:
Guardian Healthcare Meadowcrest 4:
John J Kane Regional Center-Mc 4:
Bethel Park Skilled Nursing and Rehabilitation Ctr 4:
Whitehall Borough Skilled Nursing and Rehab Center 4:
Concordia of The South Hills 4:
Concordia at The Cedars 4:
Reformed Presbyterian Home 4:
Southwestern Veterans Center 4:
Longwood at Oakmont 4:
Masonic Village at Sewickley 4:
St Barnabas Nursing Home 4:
Quality Life Services - Sarver 4:
Passavant Retirement and Healt 4:
Southmont of Presbyterian Seniorcare 3:
Mon Valley Care Center 3:
Transitions Healthcare Washington Pa 3:
Greenery Center For Rehab and Nursing 3:
Townview Health and Rehabilitation Center 3:
Westmoreland Manor 3:
Friendship Village of South Hi 3:
Transitions Healthcare North Huntingdon 3:
Redstone Highlands Health Care 3:
Riverside Health and Rehab Center 3:
Eldercrest Healthcare and Rehabilitation Center 3:
Marian Manor Corporation 3:
Canterbury Place 3:
East End Health and Rehab Center 3:
Seneca Place 3:
Little Sisters of The Poor 3:
Caring Heights Community Care and Rehab Ctr 3:
Concordia at Rebecca Residence 3:
Concordia Lutheran Health and Human Care 3:
Scottdale Healthcare and Rehabilitation Center 2:
Premier Washington Rehabilitation and Nursing Ctr 2:
North Strabane Rehabilitation and Wellness Ctr, Ll 2:
Peters Township Skilled Nursing and Rehabilitation 2:
Hempfield Manor 2:
Jefferson Hills Healthcare and Rehabilitation Cent 2:
The Rehabilitation Center at Jefferson Hills 2:
Bridgeville Rehabilitation and Care Center 2:
Mt Lebanon Rehabilitation and Wellness Center 2:
Greentree Skilled Nursing and Rehabilitation Ctr 2:
William Penn Care Center 2:
Lgar Health and Rehabilitation 2:
Woodhaven Health and Rehab Center 2:
Upmc Heritage Place 2:
Willows of Presbyterian Senior 2:
John J Kane Regional Center-Ro 2:
Vincentian Home 2:
Quality Life Services - Apollo 2:
Cheswick Rehabilitation and Wellness Center, LLC 2:
Concordia at Villa St Joseph 2:
Harmony Hills Healthcare and Rehabilitation Center 2:
Cranberry Place 2:
St John Specialty Care Center 2:
Brighton Rehabilitation and Wellness Center 2:
Embassy of Saxonburg 2:
Beaver Valley Healthcare and Rehabilitation Center 2:
Harmon House Health and Rehab Center 1:
The Grove at Washington 1:
South Hills Rehabilitation and Wellness Center 1:
Mcmurray Hills Manor 1:
Saint Anne Home 1:
Southwestern Nursing and Rehabilitation Center 1:
The Grove at North Huntingdon 1:
Baldwin Health Center 1:
Asbury Health Center 1:
Monroeville Skilled Nursing and Rehabilitation Ctr 1:
Murrysville Rehabilitation and Wellness Center 1:
Squirrel Hill Wellness and Rehabilitation Center 1:
Monroeville Rehabilitation and Wellness Center 1:
Wecare at Penn Rehabilitation and Nursing Center 1:
Shadyside Skilled Nursing and Rehabilitation Ctr 1:
Pittsburgh Skilled Nursing and Rehabilitation Ctr 1:
Corner View Nursing and Rehabilitation Center 1:
Spring Hill Rehabilitation and Nursing Center 1:
Cedar Hill Healthcare and Rehabilitation Center 1:
Harmar Village Health and Rehab Center 1:
North Hills Skilled Nursing and Rehabilitation Ctr 1:
Belair Healthcare and Rehabilitation Center 1:
Wexford Healthcare Center 1:
Beaver Healthcare and Rehabilitation Center 1:
Platinum Ridge Ctr For Rehab and Healing 1:
Rochester Residence and Care Center 1:
Providence Health and Rehab Center 1:

Medical Groups Affiliated with UPMC MERCY

There are 519 doctors and 51 medical groups that are affiliated with UPMC MERCY.

Affiliated Doctor Groups


The list of medical professionals associated with UPMC MERCY is very long, so we have added another pages. See a list of medical professionals associated with UPMC MERCY.

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