WESTCHESTER MEDICAL CENTER Review

Get Information, Ratings, Surveys, and Compare WESTCHESTER MEDICAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 53%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of WESTCHESTER MEDICAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with WESTCHESTER MEDICAL CENTER, Survey Analysis.)

In the briefest summary, WESTCHESTER MEDICAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in VALHALLA, NY. Its five star rating is 1 . Its type of ownership is Government - Hospital District or Authority. The facility's Medicare ID is 330234. It does provide emergency services. There are 776 medical professionals and 150 doctor groups affiliated with the hospital. On average at WESTCHESTER MEDICAL CENTER, emergency patients were charged $31,492. This is higher than the state average of $26,475. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 53% of the patients surveyed definitely recommended WESTCHESTER MEDICAL CENTER, while only 16% did not recommend going to WESTCHESTER MEDICAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for WESTCHESTER MEDICAL CENTER

Address:

100 WOODS RD
VALHALLA, NY 10595
(914) 493-7000
Click for Map

Medicare Provider Number:

330234

Type:

Acute Care Hospitals

Ownership:

Government - Hospital District or Authority

Overall Hospital Quality Star Rating for WESTCHESTER MEDICAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for WESTCHESTER MEDICAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WESTCHESTER MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 65 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 11 %
Patients who reported that their nurses "Usually" communicated well 24 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 72 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 20 %
Patients who reported that their nurses "Always" listened carefully to them 62 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 12 %
Patients who reported that their nurses "Usually" listened carefully to them 26 %
Patients who reported that their nurses "Always" explained things in a way they could understand 62 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 12 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 26 %
Patients who reported that their doctors "Always" communicated well 70 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 10 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 77 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 7 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 16 %
Patients who reported that their doctors "Always" listened carefully to them 68 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 12 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 12 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 39 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 29 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 37 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 41 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 28 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 31 %
Patients who reported that staff "Always" explained about medicines before giving it to them 48 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 32 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 62 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 21 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 46 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 20 %
Patients who reported that YES, they were given information about what to do during their recovery at home 80 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 23 %
Patients who reported that YES, they did discuss whether they would need help after discharge 77 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 83 %
Patients who "Agree" they understood their care when they left the hospital 51 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 11 %
Patients who "Strongly Agree" they understood their care when they left the hospital 38 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 16 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 32 %
Patients who "Agree" that they understood their responsiblities in managing their health 52 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 11 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 37 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 47 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 45 %
Patients who reported that their room and bathroom were "Always" clean 56 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 18 %
Patients who reported that their room and bathroom were "Usually" clean 26 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 37 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 28 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 29 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 50 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 16 %
Patients who reported YES, they would definitely recommend the hospital 53 %
Patients who reported YES, they would probably recommend the hospital 31 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of WESTCHESTER MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WESTCHESTER MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WESTCHESTER MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at WESTCHESTER MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $11
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $46
Outpatient (1 to 3 days Prior to Index Hospital Admission) $343
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $1,007
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $15,052
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $17
Carrier (During Index Hospital Admission) $1,588
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $513
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $163
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,620
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $842
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $5,685
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $107
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,479
Total (Complete Episode) $31,492

Infection Rates at WESTCHESTER MEDICAL CENTER

These measures show how often patients at WESTCHESTER MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.66 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.24 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 36,467.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 41.58 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 38.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.91 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.44 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.91 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 24,918.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 43.66 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 28.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.64 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.19 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.44 / Same
SSI - Colon Surgery: Number of Procedures 215.00 / Same
SSI - Colon Surgery: Predicted Cases 6.69 / Same
SSI - Colon Surgery: Observed Cases 4.00 / Same
SSI - Colon Surgery 0.60 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit -- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.74 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 213.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.72 / Same
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Same
SSI - Abdominal Hysterectomy 0.00 / Same
MRSA Bacteremia: Lower Confidence Limit 0.48 / Same
MRSA Bacteremia: Upper Confidence Limit 1.43 / Same
MRSA Bacteremia: Patient Days 203,941.00 / Same
MRSA Bacteremia: Predicted Cases 15.14 / Same
MRSA Bacteremia: Observed Cases 13.00 / Same
MRSA Bacteremia 0.86 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.73 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.04 / Same
Clostridium Difficile (C.Diff): Patient Days 183,189.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 135.17 / Same
Clostridium Difficile (C.Diff): Observed Cases 118.00 / Same
Clostridium Difficile (C.Diff) 0.87 / Same

How WESTCHESTER MEDICAL CENTER Compares to Other Similar Facilities

This is how WESTCHESTER MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in VALHALLA, NY

Worst Hospitals in VALHALLA, NY

Percentages of Complications and Deaths at WESTCHESTER MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.2% SAME
Death rate for heart attack patients 12.5% SAME
Death rate for CABG surgery patients 2% SAME
Death rate for COPD patients 11.3% SAME
Death rate for heart failure patients 12% SAME
Death rate for pneumonia patients 19.8% SAME
Death rate for stroke patients 14.7% SAME
Pressure ulcer rate 2.22% Worse
Death rate among surgical inpatients with serious treatable complications 199.9% SAME
Iatrogenic pneumothorax rate 0.33% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.89% SAME
Postoperative acute kidney injury requiring dialysis rate 2.25% SAME
Postoperative respiratory failure rate 7.45% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 6.06% Worse
Postoperative sepsis rate 7.6% SAME
Postoperative wound dehiscence rate 2.6% SAME
Abdominopelvic accidental puncture or laceration rate 0.88% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.65% Worse

Skilled Nursing Facilities Near WESTCHESTER MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WESTCHESTER MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Methodist Home For Nursing and Rehabilitation 5:
Dumont Center For Rehabilitation and Nursing Care 5:
United Hebrew Geriatric Center 5:
The Steven and Alexandra Cohen Ped L T C Pavilion 5:
Bainbridge Nursing and Rehabilitation Center 5:
Epic Rehabilitation and Nursing at White Plains 5:
University Center For Rehabilitation and Nursing 5:
N J Veterans Mem Home Paramus 5:
Job Haines Home For Aged People 5:
Excel Care at Wayne 5:
Alaris Health at St Mary's 5:
Careone at Teaneck 5:
Northern Metropolitan Res Health Care Facility Inc 5:
Hoboken University Medical Center Tcu 5:
Edgehill Health Center 5:
Eastchester Rehabilitation and Health Care Center 5:
Careone at Valley 5:
New York Center For Rehabilitation and Nursing 5:
Arbor Ridge Rehabilitation and Healthcare Center 5:
Careone at Ridgewood Avenue 5:
St Marys Hospital For Children 5:
Doctors Subacute Healthcare, LLC 5:
Havencare at Hancock Hall 5:
Helen Hayes Hospital R H C F 5:
Northern Westchester Hospital T C U 5:
Atrium Post Acute Care of Park Ridge 5:
The Actors Fund Home 5:
The Knolls 5:
St Marys Center Inc 5:
Kendal On Hudson 5:
Woodcliff Lake Health and Rehabilitation Center 5:
Upper East Side Rehabilitation and Nursing Center 5:
Jewish Home at Rockleigh 5:
Family of Caring Healthcare at Montclair 5:
The Amsterdam at Harborside 5:
Cliffside Rehab and Residential Health Care Center 5:
Union Plaza Care Center 5:
Waveny Care Center 5:
Elizabeth Seton Children's Center 5:
Careone at Wayne 5:
Windsor Park Rehab and Nursing Center 5:
Parker Jewish Institute For Health Care and Rehab 5:
Northwell Health Stern Family Center For Rehab 5:
The Enclave at Rye Rehab and Nursing Ctr 5:
Havencare at Filosa 5:
Winchester Gardens Health Care Center 5:
Barnert Subacute Rehabilitation Center, LLC 5:
Waterview Hills Rehabilitation and Nursing Center 5:
Family of Caring Healthcare at Tenafly, LLC 5:
Emerson Health Care Center 5:
Arbor Glen Center 5:
Helen Hayes Hospital T C U 5:
Glen Cove Center For Nursing and Rehabilitation 5:
Ridge Crest at Meadow Ridge 5:
Gold Crest Care Center 5:
The Villa at Stamford 5:
Huntington Hills Ctr For Health and Rehabilitation 5:
Lower West Side Rehab and Nursing Center 5:
Complete Care at Prospect Heights LLC 5:
White House Healthcare and Rehabilitation Center 5:
North Westchester Restorative Therapy and Nrsg Crt 5:
Sunshine Children's Home and Rehab Center 5:
Split Rock Rehabilition and Health Care Center 5:
Henry J Carter Skilled Nursing Facility 5:
Bayberry Nursing Home 4:
Amsterdam Nursing Home Corp (1992) 4:
Hudsonview Health Care Center 4:
Montclair Care Center 4:
Tarrytown Hall Care Center 4:
Excel at Woodbury For Rehab and Nursing, L L C 4:
The Plaza Rehab and Nursing Center 4:
Greenwich Woods Rehabilitation 4:
Green Hill 4:
Coler Rehabilitation and Nursing Care Center 4:
Bronx Center For Rehabilitation and Health Care 4:
Throgs Neck Extended Care Facility 4:
Christian Health Care Center 4:
Brookhaven Health Care Center 4:
Kings Harbor Multicare Center 4:
Concourse Rehabilitation and Nursing Center Inc 4:
Sprain Brook Manor Rehab 4:
Laconia Nursing Home 4:
Alaris Health at Kearny 4:
The Pavilion at Queens For Rehabilitation and Nrsing 4:
Notre Dame Convalescent Home I 4:
Adira at Riverside Rehabilitation and Nursing 4:
Highfield Gardens Care Center of Great Neck 4:
Family of Caring Healthcare at Ridgewood 4:
Park Crescent Healthcare and Rehabilitation Center 4:
Bronx Gardens Rehabilitation and Nursing Center 4:
Wayne Center For Nursing and Rehabilitation 4:
Complete Care at Regent LLC 4:
Carillon Nursing and Rehabilitation Center 4:
Fort Tryon Center For Rehabilitation and Nursing 4:
Atrium Post Acute Care of Wayneview 4:
Careone at Cresskill 4:
Maple Glen Center 4:
The Grand Rehabilitation and Nursing at Queens 4:
Broadway House For Continuing 4:
Little Neck Care Center 4:

Medical Groups Affiliated with WESTCHESTER MEDICAL CENTER

There are 776 doctors and 150 medical groups that are affiliated with WESTCHESTER MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with WESTCHESTER MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with WESTCHESTER MEDICAL CENTER.

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