MOUNT SINAI HOSPITAL Review

Get Information, Ratings, Surveys, and Compare MOUNT SINAI HOSPITAL to other hospitals

Overall Hospital Rating: ; HCAPS approval: 67%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of MOUNT SINAI HOSPITAL. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with MOUNT SINAI HOSPITAL, Survey Analysis.)

In the briefest summary, MOUNT SINAI HOSPITAL is one of the types of hospitals called Acute Care Hospitals. It is in NEW YORK, NY. Its five star rating is 4 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330024. It does provide emergency services. There are 1,661 medical professionals and 159 doctor groups affiliated with the hospital. On average at MOUNT SINAI HOSPITAL, emergency patients were charged $30,662. This is higher than the state average of $26,475. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 67% of the patients surveyed definitely recommended MOUNT SINAI HOSPITAL, while only 9% did not recommend going to MOUNT SINAI HOSPITAL.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for MOUNT SINAI HOSPITAL

Address:

ONE GUSTAVE L LEVY PLACE
NEW YORK, NY 10029
(212) 241-7981
Click for Map

Medicare Provider Number:

330024

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for MOUNT SINAI HOSPITAL

Overall Rating:



The Overall Hospital Quality Star Rating for MOUNT SINAI HOSPITAL summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MOUNT SINAI HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 10 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 8 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 11 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 11 %
Patients who reported that their doctors "Always" listened carefully to them 74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 48 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 19 %
Patients who reported that they "Usually" received help as soon as they wanted 33 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 47 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 19 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 48 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 20 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 32 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 47 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 54 %
Patients who reported that their room and bathroom were "Always" clean 63 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 13 %
Patients who reported that their room and bathroom were "Usually" clean 24 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 42 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 25 %
Patients who reported that the area around their room was "Usually" quiet at night 33 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 64 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 9 %
Patients who reported YES, they would definitely recommend the hospital 67 %
Patients who reported YES, they would probably recommend the hospital 24 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MOUNT SINAI HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MOUNT SINAI HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MOUNT SINAI HOSPITAL: Not Available

Detailed table for spending and period for patients at MOUNT SINAI HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $12
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $47
Outpatient (1 to 3 days Prior to Index Hospital Admission) $122
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $14
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $16
Carrier (1 to 3 days Prior to Index Hospital Admission) $483
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $16,863
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $27
Carrier (During Index Hospital Admission) $2,268
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $755
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $97
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,632
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,127
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,489
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $169
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,542
Total (Complete Episode) $30,662

Infection Rates at MOUNT SINAI HOSPITAL

These measures show how often patients at MOUNT SINAI HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.78 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.48 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 32,045.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 34.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 37.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.09 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.30 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.65 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 39,343.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 56.01 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 25.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.45 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.13 / Better
SSI - Colon Surgery: Upper Confidence Limit 0.66 / Better
SSI - Colon Surgery: Number of Procedures 696.00 / Better
SSI - Colon Surgery: Predicted Cases 18.89 / Better
SSI - Colon Surgery: Observed Cases 6.00 / Better
SSI - Colon Surgery 0.32 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.38 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.86 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 413.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 3.38 / Same
SSI - Abdominal Hysterectomy: Observed Cases 4.00 / Same
SSI - Abdominal Hysterectomy 1.19 / Same
MRSA Bacteremia: Lower Confidence Limit 1.10 / Worse
MRSA Bacteremia: Upper Confidence Limit 2.00 / Worse
MRSA Bacteremia: Patient Days 359,569.00 / Worse
MRSA Bacteremia: Predicted Cases 28.75 / Worse
MRSA Bacteremia: Observed Cases 43.00 / Worse
MRSA Bacteremia 1.50 / Worse
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.37 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.54 / Better
Clostridium Difficile (C.Diff): Patient Days 328,542.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 242.03 / Better
Clostridium Difficile (C.Diff): Observed Cases 108.00 / Better
Clostridium Difficile (C.Diff) 0.45 / Better

How MOUNT SINAI HOSPITAL Compares to Other Similar Facilities

This is how MOUNT SINAI HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW YORK, NY

Worst Hospitals in NEW YORK, NY

Percentages of Complications and Deaths at MOUNT SINAI HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.6% SAME
Death rate for heart attack patients 11.5% SAME
Death rate for CABG surgery patients 2.4% SAME
Death rate for COPD patients 7.8% SAME
Death rate for heart failure patients 8.9% Better
Death rate for pneumonia patients 15.1% Better
Death rate for stroke patients 10.9% Better
Pressure ulcer rate 0.84% SAME
Death rate among surgical inpatients with serious treatable complications 179.75% SAME
Iatrogenic pneumothorax rate 0.2% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 1.34% Better
Postoperative acute kidney injury requiring dialysis rate 0.77% Better
Postoperative respiratory failure rate 5.47% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 3.53% SAME
Postoperative sepsis rate 5.53% SAME
Postoperative wound dehiscence rate 1.35% SAME
Abdominopelvic accidental puncture or laceration rate 1.22% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.91% SAME

Skilled Nursing Facilities Near MOUNT SINAI HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MOUNT SINAI HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Hoboken University Medical Center Tcu 5:
Childrens Specialized Hospital Mountainside 5:
Meadow Park Rehabilitation and Health Center L L C 5:
Careone at The Highlands 5:
Hartwyck at Oak Tree 5:
St Marys Hospital For Children 5:
Forest View Center For Rehabilitation and Nursing 5:
The Amsterdam at Harborside 5:
Townhouse Center For Rehabilitation and Nursing 5:
North Shore - L I J Orzac Ctr For Rehabilitation 5:
N Y S Veterans Home In N Y C 5:
University Center For Rehabilitation and Nursing 5:
Family of Caring Healthcare at Montclair 5:
Winchester Gardens Health Care Center 5:
Inglemoor Rehabilitation and Care Center of Living 5:
Spring Hills Post Acute Livingston 5:
Epic Rehabilitation and Nursing at White Plains 5:
N J Veterans Mem Home Paramus 5:
Arbor Ridge Rehabilitation and Healthcare Center 5:
Park Avenue Extended Care Facility 5:
Doctors Subacute Healthcare, LLC 5:
Care Connection Rahway 5:
United Hebrew Geriatric Center 5:
Sea View Hospital Rehabilitation Center and Home 5:
Eastchester Rehabilitation and Health Care Center 5:
Belair Care Center Inc 5:
Jamaica Hospital Medical Center T C U 5:
Complete Care at Woodlands 5:
Carmel Richmond Healthcare and Rehab Center 5:
Pine Acres Convalescent Center 5:
Job Haines Home For Aged People 5:
Windsor Park Rehab and Nursing Center 5:
Lynbrook Restorative Therapy and Nursing 5:
The Villa at Stamford 5:
Shore View Nursing and Rehabilitation Center 5:
Edgehill Health Center 5:
Elizabeth Nursing and Rehab 5:
Woodcliff Lake Health and Rehabilitation Center 5:
Emerson Health Care Center 5:
Elizabeth Seton Children's Center 5:
New East Side Nursing Home 5:
Careone at Valley 5:
White House Healthcare and Rehabilitation Center 5:
Barnert Subacute Rehabilitation Center, LLC 5:
The Actors Fund Home 5:
Careone at Ridgewood Avenue 5:
Queen of Peace Residence 5:
Methodist Home For Nursing and Rehabilitation 5:
Hamilton Park Nursing and Rehabilitation Center 5:
Excel Care at Wayne 5:
Glen Cove Center For Nursing and Rehabilitation 5:
Arbor Glen Center 5:
Jamaica Hospital Nursing Home Co Inc 5:
Bainbridge Nursing and Rehabilitation Center 5:
Parker Jewish Institute For Health Care and Rehab 5:
Upper East Side Rehabilitation and Nursing Center 5:
St Marys Center Inc 5:
Cliffside Rehab and Residential Health Care Center 5:
New York Center For Rehabilitation and Nursing 5:
The Knolls 5:
Union Plaza Care Center 5:
Family of Caring Healthcare at Tenafly, LLC 5:
Margaret Tietz Center For Nursing Care Inc 5:
Henry J Carter Skilled Nursing Facility 5:
The Enclave at Rye Rehab and Nursing Ctr 5:
West Village Rehabilitation and Nursing Center 5:
Northern Metropolitan Res Health Care Facility Inc 5:
Mcauley Hall Health Care Cente 5:
Waveny Care Center 5:
Cheshire Home 5:
Northwell Health Stern Family Center For Rehab 5:
Park Crescent Healthcare and Rehabilitation Center 5:
Family of Caring Healthcare at Ridgewood 5:
South Mountain Hc 5:
The Steven and Alexandra Cohen Ped L T C Pavilion 5:
Mount Sinai South Nassau T C U 5:
Kendal On Hudson 5:
Continuing Care at Lantern Hill 5:
Atrium Post Acute Care of Park Ridge 5:
Jewish Home at Rockleigh 5:
Tarrytown Hall Care Center 5:
Dr Susan Smith Mckinney Nursing and Rehab Center 5:
Careone at Wayne 5:
Dumont Center For Rehabilitation and Nursing Care 5:
Complete Care at West Caldwell LLC 5:
Gold Crest Care Center 5:
Silvercrest 5:
The Five Towns Premier Rehab and Nursing Center 4:
Peace Care St Ann's 4:
Livia Health and Senior Living 4:
Montclair Care Center 4:
Amsterdam Nursing Home Corp (1992) 4:
Harbour View Senior Living Corp 4:
Ditmas Park Care Center 4:
Promenade Rehabilitation and Health Care Center 4:
Staten Island Care Center 4:
Bronx Center For Rehabilitation and Health Care 4:
The Grand Rehabilitation and Nursing at Queens 4:
New Gouverneur Hospital S N F 4:
Meadowbrook Care Center 4:

Medical Groups Affiliated with MOUNT SINAI HOSPITAL

There are 1,661 doctors and 159 medical groups that are affiliated with MOUNT SINAI HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with MOUNT SINAI HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MOUNT SINAI HOSPITAL.

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