METROPOLITAN HOSPITAL CENTER Review

Get Information, Ratings, Surveys, and Compare METROPOLITAN HOSPITAL CENTER to other hospitals

Overall Hospital Rating: ; HCAPS approval: 60%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of METROPOLITAN HOSPITAL CENTER. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with METROPOLITAN HOSPITAL CENTER, Survey Analysis.)

In the briefest summary, METROPOLITAN HOSPITAL CENTER is one of the types of hospitals called Acute Care Hospitals. It is in NEW YORK, NY. Its five star rating is 2 . Its type of ownership is Government - Local. The facility's Medicare ID is 330199. It does provide emergency services. There are 187 medical professionals and 91 doctor groups affiliated with the hospital. On average at METROPOLITAN HOSPITAL CENTER, emergency patients were charged $23,875. This is lower than the state average of $26,475. It is also lower than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 60% of the patients surveyed definitely recommended METROPOLITAN HOSPITAL CENTER, while only 12% did not recommend going to METROPOLITAN HOSPITAL CENTER.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for METROPOLITAN HOSPITAL CENTER

Address:

1901 FIRST AVENUE
NEW YORK, NY 10029
(212) 423-6262
Click for Map

Medicare Provider Number:

330199

Type:

Acute Care Hospitals

Ownership:

Government - Local

Overall Hospital Quality Star Rating for METROPOLITAN HOSPITAL CENTER

Overall Rating:



The Overall Hospital Quality Star Rating for METROPOLITAN HOSPITAL CENTER summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for METROPOLITAN HOSPITAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 63 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 12 %
Patients who reported that their nurses "Usually" communicated well 25 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 69 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 20 %
Patients who reported that their nurses "Always" listened carefully to them 59 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 12 %
Patients who reported that their nurses "Usually" listened carefully to them 29 %
Patients who reported that their nurses "Always" explained things in a way they could understand 60 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 13 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 27 %
Patients who reported that their doctors "Always" communicated well 72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 8 %
Patients who reported that their doctors "Usually" communicated well 20 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 16 %
Patients who reported that their doctors "Always" listened carefully to them 70 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 9 %
Patients who reported that their doctors "Usually" listened carefully to them 21 %
Patients who reported that their doctors "Always" explained things in a way they could understand 67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 19 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 20 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 49 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 33 %
Patients who reported that staff "Always" explained about medicines before giving it to them 51 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 16 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 23 %
Patients who reported that YES, they were given information about what to do during their recovery at home 77 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 25 %
Patients who reported that YES, they did discuss whether they would need help after discharge 75 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 21 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 79 %
Patients who "Agree" they understood their care when they left the hospital 47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 10 %
Patients who "Strongly Agree" they understood their care when they left the hospital 43 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 34 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 51 %
Patients who reported that their room and bathroom were "Always" clean 64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 11 %
Patients who reported that their room and bathroom were "Usually" clean 25 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 43 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 20 %
Patients who reported that the area around their room was "Usually" quiet at night 37 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 57 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 12 %
Patients who reported YES, they would definitely recommend the hospital 60 %
Patients who reported YES, they would probably recommend the hospital 28 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of METROPOLITAN HOSPITAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the METROPOLITAN HOSPITAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for METROPOLITAN HOSPITAL CENTER: Not Available

Detailed table for spending and period for patients at METROPOLITAN HOSPITAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $53
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $88
Outpatient (1 to 3 days Prior to Index Hospital Admission) $158
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $1
Carrier (1 to 3 days Prior to Index Hospital Admission) $372
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $11,896
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $5
Carrier (During Index Hospital Admission) $979
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $368
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $169
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,642
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,168
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,907
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $31
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,037
Total (Complete Episode) $23,875

Infection Rates at METROPOLITAN HOSPITAL CENTER

These measures show how often patients at METROPOLITAN HOSPITAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.67 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 2,666.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 2.96 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.34 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 3.12 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 2,052.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 2.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.15 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 2.90 / Same
SSI - Colon Surgery: Number of Procedures 40.00 / Same
SSI - Colon Surgery: Predicted Cases 1.03 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 21.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.15 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.03 / Same
MRSA Bacteremia: Upper Confidence Limit 2.69 / Same
MRSA Bacteremia: Patient Days 33,477.00 / Same
MRSA Bacteremia: Predicted Cases 1.84 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.54 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.04 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.47 / Better
Clostridium Difficile (C.Diff): Patient Days 29,247.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 17.45 / Better
Clostridium Difficile (C.Diff): Observed Cases 3.00 / Better
Clostridium Difficile (C.Diff) 0.17 / Better

How METROPOLITAN HOSPITAL CENTER Compares to Other Similar Facilities

This is how METROPOLITAN HOSPITAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW YORK, NY

Worst Hospitals in NEW YORK, NY

Percentages of Complications and Deaths at METROPOLITAN HOSPITAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients 11.1% SAME
Death rate for pneumonia patients NA Not Enough Data
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.37% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.41% SAME
Postoperative acute kidney injury requiring dialysis rate 1.54% SAME
Postoperative respiratory failure rate 7.82% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.23% SAME
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate 1.97% SAME
Abdominopelvic accidental puncture or laceration rate 1.04% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.92% SAME

Skilled Nursing Facilities Near METROPOLITAN HOSPITAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near METROPOLITAN HOSPITAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Beacon Rehabilitation and Nursing Center 5:
Childrens Specialized Hospital Mountainside 5:
Inglemoor Rehabilitation and Care Center of Living 5:
Hoboken University Medical Center Tcu 5:
Hamilton Park Nursing and Rehabilitation Center 5:
Windsor Park Rehab and Nursing Center 5:
South Mountain Hc 5:
Barnert Subacute Rehabilitation Center, LLC 5:
Townhouse Center For Rehabilitation and Nursing 5:
White House Healthcare and Rehabilitation Center 5:
Belair Care Center Inc 5:
Sea View Hospital Rehabilitation Center and Home 5:
The Villa at Stamford 5:
Mcauley Hall Health Care Cente 5:
Edgehill Health Center 5:
Mount Sinai South Nassau T C U 5:
Cheshire Home 5:
New York Center For Rehabilitation and Nursing 5:
Elizabeth Seton Children's Center 5:
New Gouverneur Hospital S N F 5:
Bainbridge Nursing and Rehabilitation Center 5:
Union Plaza Care Center 5:
Arbor Glen Center 5:
Jamaica Hospital Nursing Home Co Inc 5:
Park Avenue Extended Care Facility 5:
N Y S Veterans Home In N Y C 5:
Jamaica Hospital Medical Center T C U 5:
Margaret Tietz Center For Nursing Care Inc 5:
St Marys Center Inc 5:
Sea Crest Nursing and Rehabilitation Center 5:
Kendal On Hudson 5:
The Steven and Alexandra Cohen Ped L T C Pavilion 5:
Lower West Side Rehab and Nursing Center 5:
Waveny Care Center 5:
Northwell Health Stern Family Center For Rehab 5:
The Enclave at Rye Rehab and Nursing Ctr 5:
Shore View Nursing and Rehabilitation Center 5:
Careone at Valley 5:
Dr Susan Smith Mckinney Nursing and Rehab Center 5:
Careone at Ridgewood Avenue 5:
United Hebrew Geriatric Center 5:
N J Veterans Mem Home Paramus 5:
Complete Care at Woodlands 5:
Alaris Health at St Mary's 5:
Careone at Teaneck 5:
Dumont Center For Rehabilitation and Nursing Care 5:
North Shore - L I J Orzac Ctr For Rehabilitation 5:
Glen Cove Center For Nursing and Rehabilitation 5:
Care Connection Rahway 5:
Methodist Home For Nursing and Rehabilitation 5:
Upper East Side Rehabilitation and Nursing Center 5:
Complete Care at West Caldwell LLC 5:
Hartwyck at Oak Tree 5:
University Center For Rehabilitation and Nursing 5:
Silvercrest 5:
Cliffside Rehab and Residential Health Care Center 5:
Family of Caring Healthcare at Montclair 5:
New East Side Nursing Home 5:
Atrium Post Acute Care of Park Ridge 5:
The Amsterdam at Harborside 5:
Spring Hills Post Acute Livingston 5:
Continuing Care at Lantern Hill 5:
Split Rock Rehabilition and Health Care Center 5:
Carmel Richmond Healthcare and Rehab Center 5:
Doctors Subacute Healthcare, LLC 5:
Careone at The Highlands 5:
The Knolls 5:
Henry J Carter Skilled Nursing Facility 5:
Northern Metropolitan Res Health Care Facility Inc 5:
Winchester Gardens Health Care Center 5:
Woodcliff Lake Health and Rehabilitation Center 5:
Lynbrook Restorative Therapy and Nursing 5:
The Actors Fund Home 5:
St Marys Hospital For Children 5:
Arbor Ridge Rehabilitation and Healthcare Center 5:
Job Haines Home For Aged People 5:
Jewish Home at Rockleigh 5:
Forest View Center For Rehabilitation and Nursing 5:
Emerson Health Care Center 5:
Elizabeth Nursing and Rehab 5:
Epic Rehabilitation and Nursing at White Plains 5:
Excel Care at Wayne 5:
Careone at Wayne 5:
Family of Caring Healthcare at Tenafly, LLC 5:
Complete Care at Prospect Heights LLC 5:
Eastchester Rehabilitation and Health Care Center 5:
Gold Crest Care Center 5:
Parker Jewish Institute For Health Care and Rehab 5:
Queen of Peace Residence 5:
Bronx Center For Rehabilitation and Health Care 4:
Peace Care St Ann's 4:
Green Hill 4:
New Community Extended Care Facility 4:
Ditmas Park Care Center 4:
Throgs Neck Extended Care Facility 4:
Sycamore Living at East Hanover 4:
Staten Island Care Center 4:
Amsterdam Nursing Home Corp (1992) 4:
Promenade Rehabilitation and Health Care Center 4:
Hudsonview Health Care Center 4:

Medical Groups Affiliated with METROPOLITAN HOSPITAL CENTER

There are 187 doctors and 91 medical groups that are affiliated with METROPOLITAN HOSPITAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with METROPOLITAN HOSPITAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with METROPOLITAN HOSPITAL CENTER.