NYU Langone Hospitals Review

Get Information, Ratings, Surveys, and Compare NYU Langone Hospitals to other hospitals

Overall Hospital Rating: ; HCAPS approval: 73%

Database data as of January 31, 2024

A Review of the Data

Prepared by Richard Saunders as of January 31, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes more than 80 tables of data on hospitals on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of NYU Langone Hospitals. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Ratings, Cost Analysis, Infections, Comparison, Nearby Skilled Nursing Facilities, Doctors Associated with NYU Langone Hospitals, Survey Analysis.)

In the briefest summary, NYU Langone Hospitals is one of the types of hospitals called Acute Care Hospitals. It is in NEW YORK, NY. Its five star rating is 5 . Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 330214. It does provide emergency services. There are 4,081 medical professionals and 448 doctor groups affiliated with the hospital. On average at NYU Langone Hospitals, emergency patients were charged $28,227. This is higher than the state average of $26,475. It is also higher than the national average of $25,828.

According to the Hospital Consumer Assessment of Healthcare Providers and Systems ("HCAHPS") that ended in September 30, 2021, 73% of the patients surveyed definitely recommended NYU Langone Hospitals, while only 5% did not recommend going to NYU Langone Hospitals.

The information presented below is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

General Information for NYU Langone Hospitals

Address:

550 FIRST AVENUE
NEW YORK, NY 10016
(212) 263-7300
Click for Map

Medicare Provider Number:

330214

Type:

Acute Care Hospitals

Ownership:

Voluntary non-profit - Private

Overall Hospital Quality Star Rating for NYU Langone Hospitals

Overall Rating:



The Overall Hospital Quality Star Rating for NYU Langone Hospitals summarizes a variety of measures across 5 areas of quality into a single star rating for each hospital. Once reporting thresholds are met, a hospital’s Overall Star Rating is calculated using only those measures for which data are available. Hospitals report data to The Centers for Medicare & Medicaid Services ("CMS") through the Hospital Inpatient Quality Reporting (IQR) Program, Hospital Outpatient Quality Reporting (OQR) Program, Hospital Readmission Reduction Program (HRRP), Hospital-Acquired Condition (HAC) Reduction Program, and Hospital Value-Based Purchasing (VBP) Program. Overall Star Ratings aren’t calculated for Veterans Health Administration (VHA) or Department of Defense (DoD) hospitals.

Most hospitals will have an Overall Hospital Quality Star Rating of 3.

National distribution of the Overall Hospital Quality Star Rating The following table shows the national distribution of the Overall Star Rating based on July 2022 results.

Overall rating Number of hospitals / Percentage
1 star 198 (6.34%)
2 stars 702 (22.49%)
3 stars 895 (28.68%)
4 stars 895 (28.68%)
5 stars 431 (13.81%)
N/A 1,368 (30.47%)

Additional detailed on the method for calculating the Overall Hospital Quality Star Rating from this document.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NYU Langone Hospitals to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 18 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 20 %
Patients who reported that they "Always" received help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 14 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 50 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 16 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 72 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 5 %
Patients who reported YES, they would definitely recommend the hospital 73 %
Patients who reported YES, they would probably recommend the hospital 22 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of NYU Langone Hospitals, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NYU Langone Hospitals provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NYU Langone Hospitals: Not Available

Detailed table for spending and period for patients at NYU Langone Hospitals:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $13
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $44
Outpatient (1 to 3 days Prior to Index Hospital Admission) $101
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $12
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $10
Carrier (1 to 3 days Prior to Index Hospital Admission) $675
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,728
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $34
Carrier (During Index Hospital Admission) $1,575
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $997
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $100
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,307
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,089
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,937
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $123
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,482
Total (Complete Episode) $28,227

Infection Rates at NYU Langone Hospitals

These measures show how often patients at NYU Langone Hospitals contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.53 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 0.92 / Better
Central Line Associated Bloodstream Infection: Number of Device Days 64,374.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 69.76 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 49.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.70 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.23 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.53 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 40,168.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 61.98 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 22.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.36 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.30 / Better
SSI - Colon Surgery: Upper Confidence Limit 0.81 / Better
SSI - Colon Surgery: Number of Procedures 1,176.00 / Better
SSI - Colon Surgery: Predicted Cases 31.27 / Better
SSI - Colon Surgery: Observed Cases 16.00 / Better
SSI - Colon Surgery 0.51 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.06 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 1.17 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 713.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 5.66 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 0.35 / Same
MRSA Bacteremia: Lower Confidence Limit 0.42 / Same
MRSA Bacteremia: Upper Confidence Limit 1.01 / Same
MRSA Bacteremia: Patient Days 510,572.00 / Same
MRSA Bacteremia: Predicted Cases 30.14 / Same
MRSA Bacteremia: Observed Cases 20.00 / Same
MRSA Bacteremia 0.66 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.24 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.35 / Better
Clostridium Difficile (C.Diff): Patient Days 461,068.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 336.36 / Better
Clostridium Difficile (C.Diff): Observed Cases 97.00 / Better
Clostridium Difficile (C.Diff) 0.29 / Better

How NYU Langone Hospitals Compares to Other Similar Facilities

This is how NYU Langone Hospitals compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW YORK, NY

Worst Hospitals in NEW YORK, NY

Percentages of Complications and Deaths at NYU Langone Hospitals

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.3% SAME
Death rate for heart attack patients 8.9% Better
Death rate for CABG surgery patients 1.6% SAME
Death rate for COPD patients 5.8% Better
Death rate for heart failure patients 6.5% Better
Death rate for pneumonia patients 11.6% Better
Death rate for stroke patients 8% Better
Pressure ulcer rate 0.35% Better
Death rate among surgical inpatients with serious treatable complications 105.19% Better
Iatrogenic pneumothorax rate 0.18% SAME
In-hospital fall with hip fracture rate 0.06% SAME
Postoperative hemorrhage or hematoma rate 1.7% Better
Postoperative acute kidney injury requiring dialysis rate 1.17% SAME
Postoperative respiratory failure rate 5.09% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 2.83% SAME
Postoperative sepsis rate 3.47% Better
Postoperative wound dehiscence rate 1.07% SAME
Abdominopelvic accidental puncture or laceration rate 1.08% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.66% Better

Skilled Nursing Facilities Near NYU Langone Hospitals

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NYU Langone Hospitals ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
N Y S Veterans Home In N Y C 5:
Queen of Peace Residence 5:
Careone at Ridgewood Avenue 5:
Park Avenue Extended Care Facility 5:
White House Healthcare and Rehabilitation Center 5:
New York Center For Rehabilitation and Nursing 5:
Spring Hills Post Acute Livingston 5:
Excel Care at Wayne 5:
Upper East Side Rehabilitation and Nursing Center 5:
Careone at Teaneck 5:
Henry J Carter Skilled Nursing Facility 5:
Beacon Rehabilitation and Nursing Center 5:
United Hebrew Geriatric Center 5:
New East Side Nursing Home 5:
Edgehill Health Center 5:
Margaret Tietz Center For Nursing Care Inc 5:
Emerson Health Care Center 5:
Carmel Richmond Healthcare and Rehab Center 5:
Elizabeth Seton Children's Center 5:
Dr Susan Smith Mckinney Nursing and Rehab Center 5:
Complete Care at Prospect Heights LLC 5:
Belair Care Center Inc 5:
Dumont Center For Rehabilitation and Nursing Care 5:
Hoboken University Medical Center Tcu 5:
Continuing Care at Lantern Hill 5:
Hamilton Park Nursing and Rehabilitation Center 5:
Lower West Side Rehab and Nursing Center 5:
Elizabeth Nursing and Rehab 5:
South Mountain Hc 5:
Hartwyck at Oak Tree 5:
St Marys Hospital For Children 5:
Job Haines Home For Aged People 5:
St Marys Center Inc 5:
The Knolls 5:
Union Plaza Care Center 5:
Cliffside Rehab and Residential Health Care Center 5:
Mcauley Hall Health Care Cente 5:
The Enclave at Rye Rehab and Nursing Ctr 5:
Reformed Church Home 5:
Winchester Gardens Health Care Center 5:
Mount Sinai South Nassau T C U 5:
N J Veterans Mem Home Paramus 5:
Jamaica Hospital Medical Center T C U 5:
Silvercrest 5:
Methodist Home For Nursing and Rehabilitation 5:
The Actors Fund Home 5:
Bainbridge Nursing and Rehabilitation Center 5:
Split Rock Rehabilition and Health Care Center 5:
Arbor Glen Center 5:
Doctors Subacute Healthcare, LLC 5:
Complete Care at West Caldwell LLC 5:
University Center For Rehabilitation and Nursing 5:
Complete Care at Woodlands 5:
Eastchester Rehabilitation and Health Care Center 5:
Family of Caring Healthcare at Montclair 5:
The Amsterdam at Harborside 5:
Care Connection Rahway 5:
Shore View Nursing and Rehabilitation Center 5:
Atrium Post Acute Care of Park Ridge 5:
Parker Jewish Institute For Health Care and Rehab 5:
Family of Caring Healthcare at Tenafly, LLC 5:
North Shore - L I J Orzac Ctr For Rehabilitation 5:
Forest View Center For Rehabilitation and Nursing 5:
Inglemoor Rehabilitation and Care Center of Living 5:
Childrens Specialized Hospital Mountainside 5:
Northwell Health Stern Family Center For Rehab 5:
The Steven and Alexandra Cohen Ped L T C Pavilion 5:
Cheshire Home 5:
Kendal On Hudson 5:
Careone at East Brunswick 5:
Woodcliff Lake Health and Rehabilitation Center 5:
Sea View Hospital Rehabilitation Center and Home 5:
Careone at The Highlands 5:
Townhouse Center For Rehabilitation and Nursing 5:
Arbor Ridge Rehabilitation and Healthcare Center 5:
Alaris Health at St Mary's 5:
Jewish Home at Rockleigh 5:
Pine Acres Convalescent Center 5:
Careone at Valley 5:
New Gouverneur Hospital S N F 5:
Epic Rehabilitation and Nursing at White Plains 5:
Lynbrook Restorative Therapy and Nursing 5:
Careone at Wayne 5:
Sea Crest Nursing and Rehabilitation Center 5:
Barnert Subacute Rehabilitation Center, LLC 5:
Glen Cove Center For Nursing and Rehabilitation 5:
Gold Crest Care Center 5:
Windsor Park Rehab and Nursing Center 5:
Jamaica Hospital Nursing Home Co Inc 5:
Amsterdam Nursing Home Corp (1992) 4:
Hudsonview Health Care Center 4:
Harbour View Senior Living Corp 4:
Beach Terrace Care Center 4:
Montclair Care Center 4:
Forest Hills Care Center 4:
Aristacare at Norwood Terrace 4:
Dry Harbor Nursing Home 4:
Park Crescent Healthcare and Rehabilitation Center 4:
The Grand Rehabilitation and Nursing at Queens 4:
Meadow Park Rehabilitation and Health Center L L C 4:

Medical Groups Affiliated with NYU Langone Hospitals

There are 4,081 doctors and 448 medical groups that are affiliated with NYU Langone Hospitals.

Affiliated Doctor Groups


The list of medical professionals associated with NYU Langone Hospitals is very long, so we have added another pages. See a list of medical professionals associated with NYU Langone Hospitals.