CONTACT INFORMATION REVIEWS & MORE DATA

TOGUS VA MEDICAL CENTER

  • Date Updated: January 31, 2024
  • Address: 1 VA CENTER, AUGUSTA, ME 04330
  • Phone (207) 623-8411
  • Type Acute Care - Veterans Administration
  • Ownership Veterans Health Administration
  • Overall Rating
  • Perc. Patients Recommending 83%
mAP

  About TOGUS VA MEDICAL CENTER

TOGUS VA MEDICAL CENTER is a Acute Care - Veterans Administration. It is in AUGUSTA, ME. Its type of ownership is Veterans Health Administration. The facility's Medicare ID is 20003. It does provide emergency services. There are 0 medical professionals and 0 doctor groups affiliated with the hospital. We do not have data on average costs for care provided at TOGUS VA MEDICAL CENTER.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TOGUS VA MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 86 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 2 %
Patients who reported that their nurses "Usually" communicated well 12 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 92 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 7 %
Patients who reported that their nurses "Always" listened carefully to them 85 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 12 %
Patients who reported that their nurses "Always" explained things in a way they could understand 81 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 3 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 16 %
Patients who reported that their doctors "Always" communicated well 86 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 2 %
Patients who reported that their doctors "Usually" communicated well 12 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 94 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 1 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Always" listened carefully to them 84 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 2 %
Patients who reported that their doctors "Usually" listened carefully to them 14 %
Patients who reported that their doctors "Always" explained things in a way they could understand 81 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 3 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 16 %
Patients who reported that they "Always" received help as soon as they wanted 76 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 5 %
Patients who reported that they "Usually" received help as soon as they wanted 19 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 77 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 3 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 20 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 75 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 7 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 18 %
Patients who reported that staff "Always" explained about medicines before giving it to them 72 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 12 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 16 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 82 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 5 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 13 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 61 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 18 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 10 %
Patients who reported that YES, they were given information about what to do during their recovery at home 90 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 8 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 92 %
Patients who "Agree" they understood their care when they left the hospital 32 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 3 %
Patients who "Strongly Agree" they understood their care when they left the hospital 65 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 39 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 3 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 58 %
Patients who "Agree" that they understood their responsiblities in managing their health 33 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 64 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 25 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 2 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 73 %
Patients who reported that their room and bathroom were "Always" clean 82 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 5 %
Patients who reported that their room and bathroom were "Usually" clean 13 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 65 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 6 %
Patients who reported that the area around their room was "Usually" quiet at night 29 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 5 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 13 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 82 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 2 %
Patients who reported YES, they would definitely recommend the hospital 83 %
Patients who reported YES, they would probably recommend the hospital 15 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of TOGUS VA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the TOGUS VA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for TOGUS VA MEDICAL CENTER: Not Available

We do not have detailed cost analysis for TOGUS VA MEDICAL CENTER.

Infection Rates at TOGUS VA MEDICAL CENTER

These measures show how often patients at TOGUS VA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days 890.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 0.71 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards) Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit -- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.56 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 1,916.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.17 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures Not Available / Not Available
SSI - Colon Surgery: Predicted Cases Not Available / Not Available
SSI - Colon Surgery: Observed Cases Not Available / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases Not Available / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days Not Available / Not Available
MRSA Bacteremia: Predicted Cases Not Available / Not Available
MRSA Bacteremia: Observed Cases Not Available / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases Not Available / Not Available
Clostridium Difficile (C.Diff) Not Available / Not Available

How TOGUS VA MEDICAL CENTER Compares to Other Similar Facilities

This is how TOGUS VA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in AUGUSTA, ME

Worst Hospitals in AUGUSTA, ME

Percentages of Complications and Deaths at TOGUS VA MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.2% SAME
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.8% SAME
Death rate for heart failure patients 11.7% SAME
Death rate for pneumonia patients 15.6% SAME
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.74% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.29% SAME
Postoperative acute kidney injury requiring dialysis rate 1.54% SAME
Postoperative respiratory failure rate 7.67% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.32% SAME
Postoperative sepsis rate 5.01% SAME
Postoperative wound dehiscence rate 1.97% SAME
Abdominopelvic accidental puncture or laceration rate 1.03% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.98% SAME

Skilled Nursing Facilities Near TOGUS VA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near TOGUS VA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Cove's Edge Inc 5:
St Mary's D'youville Pavilion 5:
Mainegeneral Rehab and Long Term Care - Glenridge 5:
Maine Veterans Home - Augusta 5:
Winship Green Center For Health and Rehab, LLC 3:
Lakewood A Continuing Care Center 3:
Marshwood Center 2:
Heritage Rehab and Living Ctr 2:
Mainegeneral Rehab and Long Term Care - Gray Birch 2:
Russell Park Rehabilitation and Living Center 1:
Montello Manor 1:
Augusta Center For Health and Rehabilitation, LLC 1:
Oak Grove Center 1:
Waterville Center For Health and Rehab 1:
Sandy River Center 1:

Medical Groups Affiliated with TOGUS VA MEDICAL CENTER

There are 0 doctors and 0 medical groups that are affiliated with TOGUS VA MEDICAL CENTER.


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