CONTACT INFORMATION REVIEWS & MORE DATA

SOUTHERN NH MEDICAL CENTER

  • Date Updated: January 31, 2024
  • Address: 8 PROSPECT STREET, NASHUA, NH 03060
  • Phone (603) 577-2000
  • Type Acute Care Hospitals
  • Ownership Voluntary non-profit - Private
  • Overall Rating
  • Perc. Patients Recommending 64%
mAP

  About SOUTHERN NH MEDICAL CENTER

SOUTHERN NH MEDICAL CENTER is a Acute Care Hospitals. It is in NASHUA, NH. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 300020. It does provide emergency services. There are 532 medical professionals and 125 doctor groups affiliated with the hospital. On average at SOUTHERN NH MEDICAL CENTER, emergency patients were charged $22,919. This is lower than the state average of $24,047. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SOUTHERN NH MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 20 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 24 %
Patients who reported that their nurses "Always" explained things in a way they could understand 71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 5 %
Patients who reported that their doctors "Usually" communicated well 22 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 23 %
Patients who reported that their doctors "Always" explained things in a way they could understand 65 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 28 %
Patients who reported that they "Always" received help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 29 %
Patients who reported that staff "Always" explained about medicines before giving it to them 58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 15 %
Patients who reported that YES, they did discuss whether they would need help after discharge 85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 9 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 91 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 49 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 28 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 17 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 65 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 64 %
Patients who reported YES, they would probably recommend the hospital 29 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of SOUTHERN NH MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SOUTHERN NH MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SOUTHERN NH MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at SOUTHERN NH MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $19
Hospice (1 to 3 days Prior to Index Hospital Admission) $4
Inpatient (1 to 3 days Prior to Index Hospital Admission) $31
Outpatient (1 to 3 days Prior to Index Hospital Admission) $38
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $17
Carrier (1 to 3 days Prior to Index Hospital Admission) $762
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,143
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $8
Carrier (During Index Hospital Admission) $1,078
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $869
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $168
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,605
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $745
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,025
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $67
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,333
Total (Complete Episode) $22,919

Infection Rates at SOUTHERN NH MEDICAL CENTER

These measures show how often patients at SOUTHERN NH MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.01 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.38 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 5,289.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.57 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.28 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.85 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 3.84 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 5,331.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 3.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 7.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.94 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.14 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.76 / Same
SSI - Colon Surgery: Number of Procedures 95.00 / Same
SSI - Colon Surgery: Predicted Cases 2.40 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 0.83 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 37.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.29 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.03 / Same
MRSA Bacteremia: Upper Confidence Limit 2.71 / Same
MRSA Bacteremia: Patient Days 41,736.00 / Same
MRSA Bacteremia: Predicted Cases 1.82 / Same
MRSA Bacteremia: Observed Cases 1.00 / Same
MRSA Bacteremia 0.55 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.06 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.49 / Better
Clostridium Difficile (C.Diff): Patient Days 38,394.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 19.90 / Better
Clostridium Difficile (C.Diff): Observed Cases 4.00 / Better
Clostridium Difficile (C.Diff) 0.20 / Better

How SOUTHERN NH MEDICAL CENTER Compares to Other Similar Facilities

This is how SOUTHERN NH MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NASHUA, NH

Worst Hospitals in NASHUA, NH

Percentages of Complications and Deaths at SOUTHERN NH MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.2% SAME
Death rate for heart attack patients 11.4% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 9.3% SAME
Death rate for heart failure patients 9.9% SAME
Death rate for pneumonia patients 16.3% SAME
Death rate for stroke patients 14% SAME
Pressure ulcer rate 0.45% SAME
Death rate among surgical inpatients with serious treatable complications 156.29% SAME
Iatrogenic pneumothorax rate 0.21% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.62% SAME
Postoperative acute kidney injury requiring dialysis rate 1.41% SAME
Postoperative respiratory failure rate 10.22% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.34% SAME
Postoperative sepsis rate 4.62% SAME
Postoperative wound dehiscence rate 1.89% SAME
Abdominopelvic accidental puncture or laceration rate 1.5% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.96% SAME

Skilled Nursing Facilities Near SOUTHERN NH MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SOUTHERN NH MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
The Meadows 5:
Brookhaven at Lexington 5:
The Commons Skilled Nursing and Rehabilitation 5:
Lakeview House Skld Nrsg and Residential Care Fac 5:
Continuing Care at Brooksby Village 5:
Carleton-Willard Village Retirement and Nursing Ctr 5:
Care One at Wilmington 5:
Greenwood Nursing and Rehabilitation Center 5:
Seven Hills Pediatric Center 5:
Care One at Concord 5:
Aberjona Rehabilitation and Nursing Center 5:
Meadow Green Nursing and Rehabilitation Center 5:
River Terrace Rehabilitation and Healthcare Ctr 5:
Holy Cross Health Center 5:
Rockingham County Nursing Home 5:
Rivercrest Long Term Care 5:
Whittier Bradford Transitional Care Unit 5:
The Highlands 5:
D'youville Care For Advanced Therapy 5:
Bear Mountain at Andover 5:
Katzman Family Center For Living 4:
Jeffrey and Susan Brudnick Center For Living 4:
Ridgewood Center, Genesis Healthcare 4:
Chestnut Woods Rehabilitation and Healthcare Ctr 4:
Dexter House Healthcare 4:
Cedar View Rehabilitation and Healthcare Center 4:
Life Care Center of Leominster 4:
Life Care Center of Nashoba Valley 4:
Villa Crest Nursing and Retirement Center 4:
Mount Carmel Rehabilitation and Nursing Center 4:
Winchester Rehabilitation and Nursing Center 4:
Care One at Lexington 4:
Woburn Rehabilitation and Nursing Center 4:
Warde Health Center 4:
Hanover Hill Health Care Center 4:
Hillsborough County Nursing Home 4:
Maple Leaf Health Care Center 4:
Sterling Village 4:
Saugus Center 3:
The Elmhurst Healthcare 3:
M I Nursing and Restorative Center 3:
Nevins Nursing and Rehabilitation Center 3:
Life Care Center of Stoneham 3:
Fairview Nursing Home 3:
Salemhaven 3:
St Joseph Residence 3:
Berkeley Retirement Home,the 3:
Crestwood Center 3:
Pheasant Wood Center 3:
Life Care Center of Merrimack Valley 3:
Colonial Poplin Nursing Home 3:
Saint Teresa Rehabilitation and Nursing Center 3:
Hackett Hill Healthcare Center 3:
Vantage at Chelmsford LLC 3:
Fitchburg Healthcare 3:
Fairhaven Healthcare Center 3:
Pine Knoll Nursing Center 3:
Prescott House 2:
Courville at Nashua 2:
Alliance Health at Rosewood 2:
The Elms Center 2:
Hannah Duston Healthcare Center 2:
The Oxford Rehabilitation and Health Care Center 2:
Aspen Hill Rehabiliation and Healthcare Center 2:
Courtyard Nursing Care Center 2:
Pleasant Valley Snf LLC 2:
Fitchburg Rehabilitation and Nursing Center 2:
Hathorne Hill 2:
Bedford Hills Center 2:
Royal Meadow View Center 2:
Bedford Nursing and Rehabilitation Center 2:
The Rehabilitation and Nursing Center at Everett 2:
Riverwoods at Exeter 2:
Sunny Acres Skilled Nursing and Rehabilitation Ctr 2:
Life Care Center of Acton 2:
Courville at Manchester 2:
Blaire House of Tewksbury 2:
Andover Forest Post Acute Care Center 2:
D'youville Senior Care 2:
Bear Hill Healthcare and Rehabilitation Center 2:
Care One at Lowell 2:
Royal Wood Mill Center 1:
Premier Rehab and Healthcare 1:
Wilmington Rehab Center 1:
Baker-Katz Skilled Nursing and Rehabilitation Ctr 1:
Lighthouse Nursing Care Center 1:
Medford Rehabilitation and Nursing Center 1:
Penacook Place, Inc 1:
Keystone Center 1:
Bear Mountain at Reading 1:
Westford Nursing and Rehabilitation Center 1:
Ayer Valley Rehab and Nursing 1:
Derry Center For Rehabilitation and Healthcare 1:
The Massachusetts Veterans Home at Chelsea 1:
Melrose Healthcare 1:
Glen Ridge Nursing Care Center 1:
Park Avenue Health Center 1:
Belvidere Healthcare Center 1:
Regalcare at Lowell 1:
Northwood Rehabilitation and Healthcare Center 1:

Medical Groups Affiliated with SOUTHERN NH MEDICAL CENTER

There are 532 doctors and 125 medical groups that are affiliated with SOUTHERN NH MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with SOUTHERN NH MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with SOUTHERN NH MEDICAL CENTER.

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