CONTACT INFORMATION REVIEWS & MORE DATA

WESTERLY HOSPITAL

  • Date Updated: January 31, 2024
  • Address: 25 WELLS STREET, WESTERLY, RI 02891
  • Phone (401) 596-6000
  • Type Acute Care Hospitals
  • Ownership Voluntary non-profit - Private
  • Overall Rating
  • Perc. Patients Recommending 75%
mAP

  About WESTERLY HOSPITAL

WESTERLY HOSPITAL is a Acute Care Hospitals. It is in WESTERLY, RI. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 410013. It does provide emergency services. There are 296 medical professionals and 66 doctor groups affiliated with the hospital. On average at WESTERLY HOSPITAL, emergency patients were charged $20,301. This is lower than the state average of $24,173. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WESTERLY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 83 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 3 %
Patients who reported that their nurses "Usually" communicated well 14 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 90 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 8 %
Patients who reported that their nurses "Always" listened carefully to them 80 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 17 %
Patients who reported that their nurses "Always" explained things in a way they could understand 78 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 18 %
Patients who reported that their doctors "Always" communicated well 83 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 13 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 89 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 9 %
Patients who reported that their doctors "Always" listened carefully to them 82 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 14 %
Patients who reported that their doctors "Always" explained things in a way they could understand 76 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 67 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 8 %
Patients who reported that they "Usually" received help as soon as they wanted 25 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 68 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 5 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 27 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 18 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 6 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 13 %
Patients who reported that YES, they were given information about what to do during their recovery at home 87 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 10 %
Patients who reported that YES, they did discuss whether they would need help after discharge 90 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 83 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 52 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 62 %
Patients who reported that their room and bathroom were "Always" clean 80 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 5 %
Patients who reported that their room and bathroom were "Usually" clean 15 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 58 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 8 %
Patients who reported that the area around their room was "Usually" quiet at night 34 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 73 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 75 %
Patients who reported YES, they would probably recommend the hospital 21 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of WESTERLY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WESTERLY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WESTERLY HOSPITAL: Not Available

Detailed table for spending and period for patients at WESTERLY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $29
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $7
Outpatient (1 to 3 days Prior to Index Hospital Admission) $79
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $2
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $14
Carrier (1 to 3 days Prior to Index Hospital Admission) $564
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,933
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $19
Carrier (During Index Hospital Admission) $1,316
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,050
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $199
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,415
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $755
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,732
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $117
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,071
Total (Complete Episode) $20,301

Infection Rates at WESTERLY HOSPITAL

These measures show how often patients at WESTERLY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 2.88 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 1,728.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.04 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit -- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.58 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 2,970.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.90 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 1.96 / Same
SSI - Colon Surgery: Number of Procedures 59.00 / Same
SSI - Colon Surgery: Predicted Cases 1.53 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 6.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.05 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit Not Available / Not Available
MRSA Bacteremia: Patient Days 16,889.00 / Not Available
MRSA Bacteremia: Predicted Cases 0.73 / Not Available
MRSA Bacteremia: Observed Cases 0.00 / Not Available
MRSA Bacteremia Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.89 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 2.95 / Same
Clostridium Difficile (C.Diff): Patient Days 16,889.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 6.49 / Same
Clostridium Difficile (C.Diff): Observed Cases 11.00 / Same
Clostridium Difficile (C.Diff) 1.70 / Same

How WESTERLY HOSPITAL Compares to Other Similar Facilities

This is how WESTERLY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WESTERLY, RI

Worst Hospitals in WESTERLY, RI

Percentages of Complications and Deaths at WESTERLY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 12.3% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 8.7% SAME
Death rate for heart failure patients 11.4% SAME
Death rate for pneumonia patients 19.5% SAME
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.33% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.33% SAME
Postoperative acute kidney injury requiring dialysis rate 1.55% SAME
Postoperative respiratory failure rate 12.7% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.6% SAME
Postoperative sepsis rate 5.89% SAME
Postoperative wound dehiscence rate 1.93% SAME
Abdominopelvic accidental puncture or laceration rate 1% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.05% SAME

Skilled Nursing Facilities Near WESTERLY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WESTERLY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Bride Brook Rehabilitation and Nursing Center 5:
Royal of Westerly Nursing Center 5:
Fairview 5:
Avalon Health Care Center at Stoneridge 5:
South Kingstown Nursing and Rehab Ctr 5:
Roberts Health Centre Inc 5:
Colonial Health and Rehab Center of Plainfield, LLC 5:
Norwich Sub-Acute and Nursing 4:
Kent Regency Center 4:
Complete Care at Groton Regency LLC 3:
Mystic Healthcare and Rehabilitation Center, LLC 3:
Westerly Health Center 3:
South County Nursing and Rehabilitation Center 3:
Bayview Rehabilitation and Healthcare Center 3:
Alpine Nursing Home Inc 3:
Respiratory and Rehabilitation Center of Ri 3:
West View Nursing and Rehabilitation Center 3:
St Joseph's Living Center, Inc 3:
Greenwood Center 3:
Avalon Nursing Home Inc 3:
Sunny View Nursing Home Inc 3:
New London Sub-Acute and Nursing 2:
Harbor Village North Health and Rehabilitation Cen 2:
Beechwood 2:
Pendleton Rehabilitation and Nursing Center 2:
Elderwood of Scallop Shell at Wakefield 2:
Kingston Center For Rehabilitation and Health Care 2:
Saint Elizabeth Home East Greenwich 2:
Brentwood Nursing Home 2:
Douglas Manor 2:
Bayview Health Care 1:
Apple Rehab Clipper 1:
Apple Rehab Mystic 1:
Greentree Manor Nursing and Rehabilitation Center 1:
Apple Rehab Uncasville 1:
Villa Maria Nursing and Rehabilitation Community 1:
Vanderman Place 1:

Medical Groups Affiliated with WESTERLY HOSPITAL

There are 296 doctors and 66 medical groups that are affiliated with WESTERLY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with WESTERLY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with WESTERLY HOSPITAL.

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