OUR CARING HANDS HOSPICE AND PALLIATIVE CARE LLC: Reviews, Survey Results, and more

Hospice data as of November 08, 2022

OUR CARING HANDS HOSPICE AND PALLIATIVE CARE LLC: General Information

Hospice services are typically delivered at a facility or in home, so the physical address for OUR CARING HANDS HOSPICE AND PALLIATIVE CARE LLC is not terribly important. What is important is to find an agency that serves the geopgraphic area where the patient is living and to find a hospice provider that is responsive to their needs.

355 W ELIZABETH STREET SUITE 130

BROWNSVILLE, TX 78520

Click for Map

(956) 280-5339

Certification Number: 741793

Certified Since: 03/31/2019

OUR CARING HANDS HOSPICE AND PALLIATIVE CARE LLC: Service Area

OUR CARING HANDS HOSPICE AND PALLIATIVE CARE LLC provides home healthcare services in these zip codes. Click on any ZIP Code to see other agencies servicing the ZIP Code.

78520 78521 78522 78526 78550 78552 78566 78570 78574 78575 78578 78580 78586 78597 78610

Performance Data for OUR CARING HANDS HOSPICE AND PALLIATIVE CARE LLC

Below are detailed results provided by CMS related to the performance of OUR CARING HANDS HOSPICE AND PALLIATIVE CARE LLC. If state level results are available a comparison to state averages is shown.

Hospice and Palliative Care Treatment Preferences 100 %
Beliefs & Values Addressed (if desired by the patient) 100 %
Hospice and Palliative Care Pain Screening 98 %
Hospice and Palliative Care Pain Assessment 100 %
Hospice and Palliative Care Dyspnea Screening 100 %
Hospice and Palliative Care Dyspnea Treatment 100 %
Patient Treated with an Opioid Who Are Given a Bowel Regimen 100 %
Hospice and Palliative Care Composite Process Measure 98 %
Hospice Visits in the Last Days of Life Not Available
Hospice Care Index Overall Score Not Available
CHC/GIP provided (%days) Not Available
Gaps in nursing visits (% elections) Not Available
Early live discharges (% live discharges) Not Available
Late live discharges (% live discharges) Not Available
Burdensome transitions, Type 1 (% live discharges) Not Available
Burdensome transitions, Type 2 (% live discharges) Not Available
Per-beneficiary spending (U.S. dollars $) Not Available
Nurse care minutes per routine home care days (minutes) Not Available
Skilled nursing minutes on weekends (% minutes) Not Available
Visits near death (% decedents) Not Available

Patient Survey Results for OUR CARING HANDS HOSPICE AND PALLIATIVE CARE LLC

The Consumer Assessment of Healthcare Providers and Systems ("CAHPS") Hospice Survey was designed to measure and assess the experiences of patients who died while receiving hospice care, as well as the experiences of their informal primary caregivers. The Centers for Medicare & Medicaid Services ("CMS") developed the CAHPS Hospice Survey with input from many stakeholders, including other government agencies, industry stakeholders, consumer groups, and other key individuals and organizations involved in hospice care. (More information.)

Since the CAHPS Hospice Survey focuses on experiences of care, implementation of the survey supports the following national priorities for improving care: involving patients and families in care and promoting effective communication and coordination.

The standardized 47 question CAHPS Hospice Survey instrument is composed of the following measures: Communication with Family, Getting Timely Help, Treating Patient with Respect, Emotional and Spiritual Support, Help for Pain and Symptoms, Training Family to Care for Patient, Rating of this Hospice, and Willingness to Recommend this Hospice.

Higher Scores are better. Results are available on a facility basis. Averages for each state and for the nation are also available. Allf othis information is shown below.

The hospice team did |not| provide the right amount of emotional and spiritual support Not Available (State: 11 / Nat: 10 )
Worse Than State Avg. / Worse Than Nat. Avg.
The hospice team provided the right amount of emotional and spiritual support Not Available (State: 89 / Nat: 90 )
Worse Than State Avg. / Worse Than Nat. Avg.
Caregivers rated the hospice agency a 6 or lower Not Available (State: 6 / Nat: 5 )
Worse Than State Avg. / Worse Than Nat. Avg.
Caregivers rated the hospice agency a 7 or 8 Not Available (State: 14 / Nat: 14 )
Worse Than State Avg. / Worse Than Nat. Avg.
Caregivers rated the hospice agency a 9 or 10 Not Available (State: 80 / Nat: 81 )
Worse Than State Avg. / Worse Than Nat. Avg.
NO, they would probably not or definitely not recommend the hospice Not Available (State: 6 / Nat: 5 )
Worse Than State Avg. / Worse Than Nat. Avg.
YES, they would probably recommend the hospice Not Available (State: 12 / Nat: 11 )
Worse Than State Avg. / Worse Than Nat. Avg.
YES, they would definitely recommend the hospice Not Available (State: 82 / Nat: 84 )
Worse Than State Avg. / Worse Than Nat. Avg.
The hospice team sometimes or never treated the patient with respect Not Available (State: 3 / Nat: 2 )
Worse Than State Avg. / Worse Than Nat. Avg.
The hospice team usually treated the patient with respect Not Available (State: 7 / Nat: 7 )
Worse Than State Avg. / Worse Than Nat. Avg.
The hospice team always treated the patient with respect Not Available (State: 90 / Nat: 91 )
Worse Than State Avg. / Worse Than Nat. Avg.
The patient sometimes or never got the help they needed for pain and symptoms Not Available (State: 11 / Nat: 10 )
Worse Than State Avg. / Worse Than Nat. Avg.
The patient usually got the help they needed for pain and symptoms Not Available (State: 14 / Nat: 15 )
Worse Than State Avg. / Worse Than Nat. Avg.
The patient always got the help they needed for pain and symptoms Not Available (State: 75 / Nat: 75 )
Worse Than State Avg. / Worse Than Nat. Avg.
The hospice team sometimes or never communicated well Not Available (State: 8 / Nat: 7 )
Worse Than State Avg. / Worse Than Nat. Avg.
The hospice team usually communicated well Not Available (State: 12 / Nat: 12 )
Worse Than State Avg. / Worse Than Nat. Avg.
The hospice team always communicated well Not Available (State: 80 / Nat: 81 )
Worse Than State Avg. / Worse Than Nat. Avg.
The hospice team sometimes or never provided timely help Not Available (State: 10 / Nat: 10 )
Worse Than State Avg. / Worse Than Nat. Avg.
The hospice team usually provided timely help Not Available (State: 14 / Nat: 12 )
Worse Than State Avg. / Worse Than Nat. Avg.
The hospice team always provided timely help Not Available (State: 76 / Nat: 78 )
Worse Than State Avg. / Worse Than Nat. Avg.
They did not receive the training they needed Not Available (State: 10 / Nat: 9 )
Worse Than State Avg. / Worse Than Nat. Avg.
They somewhat received the training they needed Not Available (State: 15 / Nat: 15 )
Worse Than State Avg. / Worse Than Nat. Avg.
They definitely received the training they needed Not Available (State: 75 / Nat: 76 )
Worse Than State Avg. / Worse Than Nat. Avg.
Family caregiver survey rating Not Applicable (State: NA / Nat: NA )
Worse Than State Avg. / Worse Than Nat. Avg.