GENTIVA Reviews

Get Information, Ratings, Surveys, and Compare GENTIVA to other hospice providers

Patient Satisfaction Percentage: Unknown

Hospice data as of February 21, 2024

A Review of the Data

Prepared by Richard Saunders as of February 21, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes numerous tables of data on hospice organizations on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of GENTIVA. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Performance Data, Patient Survey Results, and Service Area.)

GENTIVA: General Information

Hospice services are typically delivered at a facility or in home, so the physical address for GENTIVA is not terribly important. What is important is to find an agency that serves the geopgraphic area where the patient is living and to find a hospice provider that is responsive to their needs.

1022 S JOHN REDDITT DR

LUFKIN, TX 75904

Click for Map

(713) 665-5065

Certification Number: 671626

Certified Since: 04/22/2009

Patient Survey Results for GENTIVA

The Consumer Assessment of Healthcare Providers and Systems ("CAHPS") Hospice Survey was designed to measure and assess the experiences of patients who died while receiving hospice care, as well as the experiences of their informal primary caregivers. The Centers for Medicare & Medicaid Services ("CMS") developed the CAHPS Hospice Survey with input from many stakeholders, including other government agencies, industry stakeholders, consumer groups, and other key individuals and organizations involved in hospice care. (More information.)

Since the CAHPS Hospice Survey focuses on experiences of care, implementation of the survey supports the following national priorities for improving care: involving patients and families in care and promoting effective communication and coordination.

The standardized 47 question CAHPS Hospice Survey instrument is composed of the following measures: Communication with Family, Getting Timely Help, Treating Patient with Respect, Emotional and Spiritual Support, Help for Pain and Symptoms, Training Family to Care for Patient, Rating of this Hospice, and Willingness to Recommend this Hospice.

Higher Scores are better. Results are available on a facility basis. Averages for each state and for the nation are also available. Allf othis information is shown below.

Performance Data

Below are the results of the survey results for GENTIVA based on the Home Health Care Consumer Assessment of Healthcare Providers and Systems ("HHCAHPS Survey”). If state level results are available a comparison to state averages is shown.

Hospice and Palliative Care Treatment Preferences 100 %
Beliefs & Values Addressed (if desired by the patient) 100 %
Hospice and Palliative Care Pain Screening 99.6 %
Hospice and Palliative Care Pain Assessment 99.8 %
Hospice and Palliative Care Dyspnea Screening 100 %
Hospice and Palliative Care Dyspnea Treatment 99.6 %
Patient Treated with an Opioid Who Are Given a Bowel Regimen 100 %
Hospice and Palliative Care Composite Process Measure 99.4 %
Hospice Visits in the Last Days of Life Not Available
Hospice Care Index Overall Score Not Available
CHC/GIP provided (%days) Not Available
Gaps in nursing visits (% elections) Not Available
Early live discharges (% live discharges) Not Available
Late live discharges (% live discharges) Not Available
Burdensome transitions, Type 1 (% live discharges) Not Available
Burdensome transitions, Type 2 (% live discharges) Not Available
Per-beneficiary spending (U.S. dollars $) Not Available
Nurse care minutes per routine home care days (minutes) Not Available
Skilled nursing minutes on weekends (% minutes) Not Available
Visits near death (% decedents) Not Available

Medical Professionals Associated with GENTIVA

These are the doctors who are affiliated with GENTIVA. The data is from the most recent period. Historical data is not available.

Service Area

GENTIVA provides home healthcare services in these zip codes. Click on any ZIP Code to see other agencies servicing the ZIP Code.

75904 75643 75845 75847 75901 75902 75903 75929 75930 75931 75935 75937 75939 75941 75943 75944 75946 75948 75949 75956 75959 75961 75963 75964 75965 75968 75969 75972 75973 75975 75976 75979 77002 77003 77004 77005 77006 77007 77008 77009 77011 77012 77014 77015 77016 77017 77018 77019 77020 77021 77022 77023 77024 77025 77026 77027 77028 77029 77030 77031 77032 77033 77034 77035 77036 77037 77038 77039 77040 77041 77042 77043 77044 77045 77047 77048 77049 77050 77051 77053 77054 77055 77056 77057 77058 77059 77060 77061 77062 77063 77064 77065 77066 77067 77068 77069 77070 77071 77072 77073 77074 77075 77076 77077 77078 77079 77080 77081 77082 77083 77084 77085 77086 77087 77088 77089 77090 77091 77092 77093 77095 77096 77098 77099 77223 77227 77230 77258 77293 77301 77302 77303 77304 77305 77306 77316 77318 77327 77328 77331 77336 77338 77339 77345 77346 77354 77355 77356 77357 77358 77362 77365 77371 77372 77373 77375 77377 77378 77379 77380 77381 77382 77384 77385 77386 77388 77389 77396 77401 77406 77407 77410 77417 77423 77429 77433 77435 77441 77444 77445 77447 77449 77450 77459 77461 77466 77469 77471 77474 77477 77478 77479 77484 77485 77488 77489 77491 77493 77494 77497 77498 77502 77503 77504 77505 77506 77510 77511 77512 77514 77515 77517 77518 77519 77520 77521 77523 77530 77532 77533 77534 77535 77536 77539 77545 77546 77547 77549 77550 77551 77554 77561 77562 77563 77564 77565 77566 77568 77571 77573 77575 77578 77581 77582 77583 77584 77586 77587 77588 77590 77591 77598 77611 77612 77613 77615 77616 77619 77625 77627 77629 77630 77632 77640 77642 77650 77651 77656 77657 77660 77662 77663 77664 77665 77670 77701 77702 77703 77705 77706 77707 77708 77713 78931 78940