SERENITY FIRST LLC Reviews

Get Information, Ratings, Surveys, and Compare SERENITY FIRST LLC to other hospice providers

Patient Satisfaction Percentage: Unknown

Hospice data as of February 21, 2024

A Review of the Data

Prepared by Richard Saunders as of February 21, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes numerous tables of data on hospice organizations on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of SERENITY FIRST LLC. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Performance Data, Patient Survey Results, and Service Area.)

SERENITY FIRST LLC: General Information

Hospice services are typically delivered at a facility or in home, so the physical address for SERENITY FIRST LLC is not terribly important. What is important is to find an agency that serves the geopgraphic area where the patient is living and to find a hospice provider that is responsive to their needs.

4915 FRITZHUGH AVENUE

RICHMOND, VA 23230

Click for Map

(804) 562-5730

Certification Number: 491638

Certified Since: 04/22/2021

Patient Survey Results for SERENITY FIRST LLC

The Consumer Assessment of Healthcare Providers and Systems ("CAHPS") Hospice Survey was designed to measure and assess the experiences of patients who died while receiving hospice care, as well as the experiences of their informal primary caregivers. The Centers for Medicare & Medicaid Services ("CMS") developed the CAHPS Hospice Survey with input from many stakeholders, including other government agencies, industry stakeholders, consumer groups, and other key individuals and organizations involved in hospice care. (More information.)

Since the CAHPS Hospice Survey focuses on experiences of care, implementation of the survey supports the following national priorities for improving care: involving patients and families in care and promoting effective communication and coordination.

The standardized 47 question CAHPS Hospice Survey instrument is composed of the following measures: Communication with Family, Getting Timely Help, Treating Patient with Respect, Emotional and Spiritual Support, Help for Pain and Symptoms, Training Family to Care for Patient, Rating of this Hospice, and Willingness to Recommend this Hospice.

Higher Scores are better. Results are available on a facility basis. Averages for each state and for the nation are also available. Allf othis information is shown below.

Performance Data

Below are the results of the survey results for SERENITY FIRST LLC based on the Home Health Care Consumer Assessment of Healthcare Providers and Systems ("HHCAHPS Survey”). If state level results are available a comparison to state averages is shown.

Hospice and Palliative Care Treatment Preferences Not Available
Beliefs & Values Addressed (if desired by the patient) Not Available
Hospice and Palliative Care Pain Screening Not Available
Hospice and Palliative Care Pain Assessment Not Available
Hospice and Palliative Care Dyspnea Screening Not Available
Hospice and Palliative Care Dyspnea Treatment Not Available
Patient Treated with an Opioid Who Are Given a Bowel Regimen Not Available
Hospice and Palliative Care Composite Process Measure Not Available
Hospice Visits in the Last Days of Life Not Available
Hospice Care Index Overall Score Not Available
CHC/GIP provided (%days) Not Available
Gaps in nursing visits (% elections) Not Available
Early live discharges (% live discharges) Not Available
Late live discharges (% live discharges) Not Available
Burdensome transitions, Type 1 (% live discharges) Not Available
Burdensome transitions, Type 2 (% live discharges) Not Available
Per-beneficiary spending (U.S. dollars $) Not Available
Nurse care minutes per routine home care days (minutes) Not Available
Skilled nursing minutes on weekends (% minutes) Not Available
Visits near death (% decedents) Not Available

Medical Professionals Associated with SERENITY FIRST LLC

These are the doctors who are affiliated with SERENITY FIRST LLC. The data is from the most recent period. Historical data is not available.

Service Area

SERENITY FIRST LLC provides home healthcare services in these zip codes. Click on any ZIP Code to see other agencies servicing the ZIP Code.

23230 23009 23015 23059 23060 23075 23111 23112 23113 23116 23120 23139 23140 23146 23150 23220 23221 23222 23223 23225 23226 23227 23228 23229 23231 23233 23234 23235 23236 23237 23238 23261 23294 23803 23831 23834 23836 23838 23860