GENTIVA Reviews
Get Information, Ratings, Surveys, and Compare GENTIVA to other hospice providers
Patient Satisfaction Percentage: Unknown
Hospice data as of February 21, 2024
A Review of the Data
Prepared by Richard Saunders as of February 21, 2024.
The Centers for Medicare & Medicaid Services ("CMS") distributes numerous tables of data on hospice organizations on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of GENTIVA. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Performance Data, Patient Survey Results, and Service Area.)
GENTIVA: General Information
Hospice services are typically delivered at a facility or in home, so the physical address for GENTIVA is not terribly important. What is important is to find an agency that serves the geopgraphic area where the patient is living and to find a hospice provider that is responsive to their needs.
Certification Number: 41510
Certified Since: 02/23/1989
Patient Survey Results for GENTIVA
The Consumer Assessment of Healthcare Providers and Systems ("CAHPS") Hospice Survey was designed to measure and assess the experiences of patients who died while receiving hospice care, as well as the experiences of their informal primary caregivers. The Centers for Medicare & Medicaid Services ("CMS") developed the CAHPS Hospice Survey with input from many stakeholders, including other government agencies, industry stakeholders, consumer groups, and other key individuals and organizations involved in hospice care. (More information.)
Since the CAHPS Hospice Survey focuses on experiences of care, implementation of the survey supports the following national priorities for improving care: involving patients and families in care and promoting effective communication and coordination.
The standardized 47 question CAHPS Hospice Survey instrument is composed of the following measures: Communication with Family, Getting Timely Help, Treating Patient with Respect, Emotional and Spiritual Support, Help for Pain and Symptoms, Training Family to Care for Patient, Rating of this Hospice, and Willingness to Recommend this Hospice.
Higher Scores are better. Results are available on a facility basis. Averages for each state and for the nation are also available. Allf othis information is shown below.
Performance Data
Below are the results of the survey results for GENTIVA based on the Home Health Care Consumer Assessment of Healthcare Providers and Systems ("HHCAHPS Survey”). If state level results are available a comparison to state averages is shown.
| Hospice and Palliative Care Treatment Preferences | 100 % |
| Beliefs & Values Addressed (if desired by the patient) | 100 % |
| Hospice and Palliative Care Pain Screening | 100 % |
| Hospice and Palliative Care Pain Assessment | 100 % |
| Hospice and Palliative Care Dyspnea Screening | 100 % |
| Hospice and Palliative Care Dyspnea Treatment | 100 % |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 100 % |
| Hospice and Palliative Care Composite Process Measure | 100 % |
| Hospice Visits in the Last Days of Life | Not Available |
| Hospice Care Index Overall Score | Not Available |
| CHC/GIP provided (%days) | Not Available |
| Gaps in nursing visits (% elections) | Not Available |
| Early live discharges (% live discharges) | Not Available |
| Late live discharges (% live discharges) | Not Available |
| Burdensome transitions, Type 1 (% live discharges) | Not Available |
| Burdensome transitions, Type 2 (% live discharges) | Not Available |
| Per-beneficiary spending (U.S. dollars $) | Not Available |
| Nurse care minutes per routine home care days (minutes) | Not Available |
| Skilled nursing minutes on weekends (% minutes) | Not Available |
| Visits near death (% decedents) | Not Available |
Medical Professionals Associated with GENTIVA
These are the doctors who are affiliated with GENTIVA. The data is from the most recent period. Historical data is not available.
- CANDACE SHAFER FRANKS ( INTERNAL MEDICINE - FORREST CITY PHYSICIAN SERVICES, PLLC )
- JAMES BEATON ( FAMILY PRACTICE - ST BERNARDS PHYSICIAN CLINICS INC )
Service Area
GENTIVA provides home healthcare services in these zip codes. Click on any ZIP Code to see other agencies servicing the ZIP Code.
72335 38106 38135 71603 72006 72021 72029 72036 72069 72101 72123 72134 72201 72301 72311 72315 72320 72322 72324 72326 72327 72330 72331 72333 72340 72341 72342 72346 72347 72348 72350 72353 72355 72359 72360 72364 72366 72368 72369 72370 72372 72373 72374 72376 72384 72386 72390 72392 72394 72396 72404 72503 72658
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