GENTIVA - PHENIX CITY Reviews

Get Information, Ratings, Surveys, and Compare GENTIVA - PHENIX CITY to other hospice providers

Patient Satisfaction Percentage: Unknown

Hospice data as of February 21, 2024

A Review of the Data

Prepared by Richard Saunders as of February 21, 2024.

The Centers for Medicare & Medicaid Services ("CMS") distributes numerous tables of data on hospice organizations on a quarterly basis. That is a lot of information to pour through to try and build a comprehensive review of GENTIVA - PHENIX CITY. Luckily, we are here to help! I’ve put together this page to help you to get a better idea of what the hospital does, who is affiliated with it, share any patient survey data and much more. (If you want to jump to a specific section of the review, here are the section headers: General Hospital Data, Performance Data, Patient Survey Results, and Service Area.)

GENTIVA - PHENIX CITY: General Information

Hospice services are typically delivered at a facility or in home, so the physical address for GENTIVA - PHENIX CITY is not terribly important. What is important is to find an agency that serves the geopgraphic area where the patient is living and to find a hospice provider that is responsive to their needs.

1417 HIGHWAY 280 BYPASS

PHENIX CITY, AL 36867

Click for Map

(334) 298-8898

Certification Number: 11602

Certified Since: 06/05/2003

Patient Survey Results for GENTIVA - PHENIX CITY

The Consumer Assessment of Healthcare Providers and Systems ("CAHPS") Hospice Survey was designed to measure and assess the experiences of patients who died while receiving hospice care, as well as the experiences of their informal primary caregivers. The Centers for Medicare & Medicaid Services ("CMS") developed the CAHPS Hospice Survey with input from many stakeholders, including other government agencies, industry stakeholders, consumer groups, and other key individuals and organizations involved in hospice care. (More information.)

Since the CAHPS Hospice Survey focuses on experiences of care, implementation of the survey supports the following national priorities for improving care: involving patients and families in care and promoting effective communication and coordination.

The standardized 47 question CAHPS Hospice Survey instrument is composed of the following measures: Communication with Family, Getting Timely Help, Treating Patient with Respect, Emotional and Spiritual Support, Help for Pain and Symptoms, Training Family to Care for Patient, Rating of this Hospice, and Willingness to Recommend this Hospice.

Higher Scores are better. Results are available on a facility basis. Averages for each state and for the nation are also available. Allf othis information is shown below.

Performance Data

Below are the results of the survey results for GENTIVA - PHENIX CITY based on the Home Health Care Consumer Assessment of Healthcare Providers and Systems ("HHCAHPS Survey”). If state level results are available a comparison to state averages is shown.

Hospice and Palliative Care Treatment Preferences 100 %
Beliefs & Values Addressed (if desired by the patient) 100 %
Hospice and Palliative Care Pain Screening 99.4 %
Hospice and Palliative Care Pain Assessment 100 %
Hospice and Palliative Care Dyspnea Screening 100 %
Hospice and Palliative Care Dyspnea Treatment 100 %
Patient Treated with an Opioid Who Are Given a Bowel Regimen 100 %
Hospice and Palliative Care Composite Process Measure 99.4 %
Hospice Visits in the Last Days of Life Not Available
Hospice Care Index Overall Score Not Available
CHC/GIP provided (%days) Not Available
Gaps in nursing visits (% elections) Not Available
Early live discharges (% live discharges) Not Available
Late live discharges (% live discharges) Not Available
Burdensome transitions, Type 1 (% live discharges) Not Available
Burdensome transitions, Type 2 (% live discharges) Not Available
Per-beneficiary spending (U.S. dollars $) Not Available
Nurse care minutes per routine home care days (minutes) Not Available
Skilled nursing minutes on weekends (% minutes) Not Available
Visits near death (% decedents) Not Available

Medical Professionals Associated with GENTIVA - PHENIX CITY

These are the doctors who are affiliated with GENTIVA - PHENIX CITY. The data is from the most recent period. Historical data is not available.

  • SUNIL SHARMA ( FAMILY PRACTICE - SHARMA FAMILY MEDICINE AND CONSULTING, P.C. )
  • JUSTIN CAMPBELL ( INTERNAL MEDICINE - INTERNAL MEDICINE ASSOCIATES P.C. )
  • DARYL ELLIS ( FAMILY PRACTICE - NES TENNESSEE, INC. )
  • KEITH FULLER ( FAMILY PRACTICE )
  • DENNIS HARDEN ( FAMILY PRACTICE - COLUMBUS AMBULATORY HEALTHCARE SERVICES, INC. )

Service Area

GENTIVA - PHENIX CITY provides home healthcare services in these zip codes. Click on any ZIP Code to see other agencies servicing the ZIP Code.

36867 31805 31808 31901 31903 31904 31907 36029 36053 36075 36083 36088 36089 36278 36801 36803 36804 36830 36831 36832 36852 36854 36855 36856 36858 36860 36862 36863 36866 36868 36869 36870 36871 36874 36875 36877 36879