CONTACT INFORMATION REVIEWS & MORE DATA
Old Southwest Health and Rehabilitation
- Date Updated: July 01, 2025
- CMS Overall 5-Star Rating:
-
Address: 324 KING GEORGE AVE SW
ROANOKE VA 24016 Map - Phone: 540-345-8139
- Website: Click Here
- Medicare Provider Number: 495156
- Participating in Medicare Since: April 25, 1985
- No. of Certified Beds: 130
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $153,312.68
- Complaints Filed: 29
- Accepts: Medicare and Medicaid
About Old Southwest Health and Rehabilitation
Looking for information about Old Southwest Health and Rehabilitation? You're in the right place. We've gathered all the essential details you need to make an informed decision about this nursing home.
Old Southwest Health And Rehabilitation, located in ROANOKE, VA, is a for-profit organization that accepts Medicare and Medicaid.
Old Southwest Health And Rehabilitation offers a comprehensive range of services including skilled nursing care, long-term residential care, short-term rehabilitation, and specialized memory care for residents with dementia and Alzheimer's disease. The facility is equipped with modern amenities and maintains a supportive environment designed to enhance the quality of life for all residents, with a focus on personalized care plans and meaningful community engagement.
Why Families Choose Old Southwest Health and Rehabilitation
What You'll Find About Old Southwest Health and Rehabilitation
We've organized all the essential information you need to evaluate this nursing home:
- Quality Ratings - How does Old Southwest Health and Rehabilitation score on CMS quality measures?
- Nursing Care Hours - How much time do nurses spend with residents?
- Health Outcomes - What are the facility's quality measure results?
- Nearby Hospitals - Which hospitals serve this facility's residents?
- Medical Staff - Which doctors provide care at this facility?
- Compare Facilities - How does this facility compare to others nearby?
Key Performance Indicators
-
Local Ranking (10-mile radius)#16 of 16
View Full Ranking Report - CMS Overall Rating 1 Stars
- Quality Trend Needs Attention
- Daily Nursing Hours per Resident 2.82 hrs
- Rehospitalization Rate Unknown
- Safety Record No Safety Flags
How Good Is Old Southwest Health and Rehabilitation? Quality Ratings Explained
Wondering how Old Southwest Health and Rehabilitation compares to other nursing homes? Here's everything you need to know about their quality ratings and what they mean for residents and families.
The Centers for Medicare and Medicaid Services (CMS) conducts comprehensive, multi-day inspections of every skilled nursing facility in the United States. These thorough evaluations result in detailed star ratings across multiple categories, giving you a clear picture of care quality. The health inspection scores are standardized, so you can directly compare Old Southwest Health and Rehabilitation to any other facility in the country.
Old Southwest Health and Rehabilitation's Star Ratings
Here's how Old Southwest Health and Rehabilitation performs across the key quality categories compared to other nursing homes:
Overall Rating
Combines all quality measures into one comprehensive score
1
Health Inspection Rating
Based on health inspections and compliance with safety standards
1
Quality Rating
Measures resident health outcomes and clinical care quality
2
Staffing Rating
Evaluates nurse staffing levels and time spent with residents
1
Understanding Star Ratings
- 5 Stars: Top 10% of nursing homes in VA
- 4 Stars: Above average performance (next 23%)
- 3 Stars: Average performance (middle 23%)
- 2 Stars: Below average performance (next 23%)
- 1 Star: Bottom 20% of nursing homes in VA
Star ratings compare facilities within VA only. For nationwide comparisons, use the inspection scores below.
Health Inspection History
These scores show Old Southwest Health and Rehabilitation's performance over multiple inspection cycles compared to other facilities:
Inspection Score Timeline
| Inspection Cycle | Score | Performance | Date |
|---|---|---|---|
| Most Recent (Cycle 1) | 450 | Critical - Major problems | Mar 29, 2024 |
| Weighted Average | 385 | Critical overall | Combined Score |
Understanding Inspection Scores
- 0-15: Excellent compliance - Among the best facilities nationwide
- 16-30: Good compliance - Above average performance
- 31-45: Fair compliance - Some issues that need attention
- 46-60: Poor compliance - Multiple problems requiring correction
- 60+: Critical issues - Significant problems requiring immediate action
Lower scores are better. These scores can be compared directly across all nursing homes nationwide, unlike star ratings which are state-specific.
How Much Time Do Nurses Spend with Residents?
One of the most important factors in nursing home care is how much time staff spends with each resident. Here's how Old Southwest Health and Rehabilitation compares to state and national averages.
CMS tracks detailed information about nursing staff time, including different types of caregivers: Registered Nurses (RNs) who provide complex medical care, Licensed Practical Nurses (LPNs) who handle routine medical tasks, and Certified Nursing Assistants (CNAs) who help with daily activities. More nursing hours per resident generally indicates better care, though it can also reflect residents with more complex medical needs.
Below Average Nursing Hours
The nursing staff at Old Southwest Health and Rehabilitation spends less time than the state average and less time than the national average with residents each day.
Registered Nurses (RN)
Provide complex medical care, medication management, and clinical assessments
Licensed Practical Nurses (LPN)
Handle routine medical tasks, wound care, and medication administration
Nursing Assistants (CNA)
Help with daily activities like bathing, dressing, eating, and mobility
Total Licensed Staff Hours
1.45 hrs
State: 1.67 | National: 1.55
Total Nursing Hours per Resident
2.82 hrs
State: 3.72 | National: 3.85
Understanding These Numbers
- Case Mix Adjusted: Accounts for the complexity of residents' medical conditions
- Quality Adjusted: Factors in the facility's overall quality performance
- Higher hours generally indicate: More personalized attention, better response to resident needs
- Consider context: Some facilities may have higher hours due to residents with more complex medical needs
Old Southwest Health and Rehabilitation Owner & Operator Information
Business Entity Name:
OLD SOUTHWEST HEALTH AND REHABILITATION LLC
Owners:
- JJ UNITED TR (INDIRECT)
- VA SNF OPERATIONS HOLDINGS 2 LLC (DIRECT- 100%)
- YDI EASTERN HOLDCO LLC (INDIRECT)
- YDI IRREVOCABLE TRUST (INDIRECT)
Managers and Directors:
- AKIVA SHAPIRO (CORPORATE OFFICER)
- ANDREW SHULER (W-2 MANAGING EMPLOYEE)
Recent Complaints by Residents
Complaint History by Year
This chart shows the number of complaints filed each year at Old Southwest Health and Rehabilitation:
Complaint Summary:
- 2023: 6 complaints
- 2024: 23 complaints
- Total: 29 complaints on record
Complaints filed by residents at Old Southwest Health and Rehabilitation since January 2023:
| Complaint Description | Date Filed |
|---|---|
| Keep complete, dated laboratory records in the resident's record. | 08/29/2024 |
| Provide timely, quality laboratory services/tests to meet the needs of residents. | 08/29/2024 |
| Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | 08/29/2024 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | 08/29/2024 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | 08/29/2024 |
| Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | 07/16/2024 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. | 07/16/2024 |
| Ensure each resident receives an accurate assessment. | 07/16/2024 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | 01/18/2024 |
| Provide and implement an infection prevention and control program. | 01/18/2024 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 01/18/2024 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 01/18/2024 |
| Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | 01/18/2024 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 01/18/2024 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | 01/18/2024 |
| Ensure services provided by the nursing facility meet professional standards of quality. | 01/18/2024 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. | 01/18/2024 |
| Provide appropriate foot care. | 01/18/2024 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | 01/18/2024 |
| Provide enough food/fluids to maintain a resident's health. | 01/18/2024 |
| Ensure that residents are free from significant medication errors. | 01/18/2024 |
| Ensure medication error rates are not 5 percent or greater. | 01/18/2024 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 01/18/2024 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 03/21/2023 |
| Honor the resident's right to manage his or her financial affairs. | 03/21/2023 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | 01/10/2023 |
| Provide enough food/fluids to maintain a resident's health. | 01/10/2023 |
| Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | 01/10/2023 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 01/10/2023 |
How Well Does Old Southwest Health and Rehabilitation Care for Residents?
These quality measures show how well Old Southwest Health and Rehabilitation helps residents recover, stay healthy, and maintain their quality of life. We've organized the most important measures into categories that matter most to families.
Safety & Prevention
How well does the facility prevent injuries and infections?Percentage of long-stay residents with a urinary tract infection 5-Star Factor
Infections can be serious for elderly residents. Lower rates show good hygiene practices and infection control.
Percentage of long-stay residents experiencing one or more falls with major injury 5-Star Factor
Falls can cause serious injuries like broken bones and head trauma. Lower rates indicate better safety protocols and staff attention.
Percentage of long-stay residents with pressure ulcers 5-Star Factor
Pressure sores are painful, slow to heal, and can become life-threatening infections. Prevention shows quality daily care.
Daily Care Quality
How well does the facility help residents with daily activities and maintain their health?Percentage of long-stay residents whose need for help with daily activities has increased 5-Star Factor
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents who lose too much weight
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents with a catheter inserted and left in their bladder 5-Star Factor
Catheters increase infection risk and reduce dignity. Lower usage shows efforts to maintain normal function.
Percentage of long-stay residents who have depressive symptoms
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents who were physically restrained
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents whose ability to walk independently worsened 5-Star Factor
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
This measure reflects the overall quality of care and attention residents receive at this facility.
Percentage of long-stay residents with new or worsened bowel or bladder incontinence
This measure reflects the overall quality of care and attention residents receive at this facility.
Medication Management
How safely and effectively does the facility manage resident medications?Percentage of long-stay residents who received an antipsychotic medication 5-Star Factor
These powerful medications should only be used when medically necessary. Lower rates indicate appropriate, person-centered care.
Percentage of short-stay residents who newly received an antipsychotic medication 5-Star Factor
These powerful medications should only be used when medically necessary. Lower rates indicate appropriate, person-centered care.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Proper medication management prevents dangerous interactions and ensures residents get the right treatments.
Understanding Quality Measures
What These Numbers Mean:
- Lower is better for safety measures (falls, infections, pressure sores)
- Higher is better for positive outcomes (successful discharges, functional improvement)
- 5-Star Factor measures directly impact the facility's overall CMS rating
How to Use This Information:
- Compare Old Southwest Health and Rehabilitation's performance to state averages
- Look for consistent patterns across multiple measures
- Consider which categories matter most for your loved one's needs
- Discuss any concerns with the facility during your visit
This section contains the complete technical quality measures data as reported to CMS. Quality measures are based on resident assessments, Medicare claims data, and facility surveys.
| Measure Description | Facility Score | State Average | Performance | Measure Code |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased 5-Star | 16.2% | 17.8% | Better | QM401 |
| Percentage of long-stay residents who lose too much weight | 5.4% | 6.0% | Better | QM404 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder 5-Star | 0.3% | 0.6% | Better | QM406 |
| Percentage of long-stay residents with a urinary tract infection 5-Star | 1.9% | 1.6% | Needs Attention | QM407 |
| Percentage of long-stay residents who have depressive symptoms | 12.9% | 14.4% | Better | QM408 |
| Percentage of long-stay residents who were physically restrained | 0.0% | 0.1% | Better | QM409 |
| Percentage of long-stay residents experiencing one or more falls with major injury 5-Star | 4.2% | 3.6% | Needs Attention | QM410 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 55.7% | 91.5% | Needs Attention | QM415 |
| Percentage of long-stay residents who received an antipsychotic medication 5-Star | 14.0% | 13.0% | Needs Attention | QM419 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 29.5% | 75.2% | Needs Attention | QM430 |
| Percentage of short-stay residents who newly received an antipsychotic medication 5-Star | 2.4% | 1.3% | Needs Attention | QM434 |
| Percentage of long-stay residents whose ability to walk independently worsened 5-Star | 22.2% | N/A | No Comparison | QM451 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 21.2% | 20.0% | Needs Attention | QM452 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 63.1% | 93.8% | Needs Attention | QM454 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 18.2% | 73.0% | Needs Attention | QM472 |
| Percentage of long-stay residents with pressure ulcers 5-Star | 7.6% | N/A | No Comparison | QM479 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 23.6% | N/A | No Comparison | QM480 |
Hospitals Near Old Southwest Health and Rehabilitation
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Old Southwest Health and Rehabilitation.
Old Southwest Health and Rehabilitation is near several hospitals, each with its own rating based on overall performance:
We did not find any hospitals near Old Southwest Health and Rehabilitation.
Ratings History for Old Southwest Health and Rehabilitation
Medical Professionals Associated with Old Southwest Health and Rehabilitation
These are the doctors who are affiliated with Old Southwest Health and Rehabilitation. The data is from the most recent period. Historical data is not available.
- VICTOR BELL ( FAMILY PRACTICE - SELECT REHABILITATION LLC )
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of July 01, 2025.
Recommended Nearby Facilities
These facilities have strong ratings and no safety concerns:
| Name | Health Inspection Score / Overall Rating |
|---|---|
|
The Glebe (DALEVILLE, VA) |
0 / (5 stars) |
|
Virginia Veterans Care Center (ROANOKE, VA) |
9 / (5 stars) |
|
Snyder Nursing Home (SALEM, VA) |
12 / (5 stars) |
|
Rocky Mount Health and Rehab Center (ROCKY MOUNT, VA) |
16 / (4 stars) |
|
Our Lady of The Valley (ROANOKE, VA) |
18 / (5 stars) |
|
Skyline Nursing and Rehabilitation Center (FLOYD, VA) |
23 / (4 stars) |
|
Friendship Health and Rehab Center (ROANOKE, VA) |
24 / (4 stars) |
|
Brandon Oaks Nursing and Rehabilitation Center (ROANOKE, VA) |
24 / (5 stars) |
|
Brian Center of Fincastle (FINCASTLE, VA) |
36 / (5 stars) |
|
Berkshire Health and Rehabilitation Center (VINTON, VA) |
38 / (4 stars) |
Other Nearby Facilities
Additional facilities in the area for comparison:
| Name | Health Inspection Score / Overall Rating |
|---|---|
|
Bedford Co Nursing Home (BEDFORD, VA) |
31 / (3 stars) |
|
Franklin Health and Rehabilitation Center (ROCKY MOUNT, VA) |
32 / (3 stars) |
|
Richfield Health Center - Salem (SALEM, VA) |
39 / (3 stars) |
|
Friendship Health and Rehab Center - South (ROANOKE, VA) |
41 / (3 stars) |
|
Raleigh Court Health and Rehabilitation Center (ROANOKE, VA) |
43 / (3 stars) |
|
Pheasant Ridge Nursing and Rehab Center (ROANOKE, VA) |
43 / (3 stars) |
|
Salem Health and Rehabilitation (SALEM, VA) |
56 / (3 stars) |
|
Carrington Place at Botetourt Commons (DALEVILLE, VA) |
59 / (3 stars) |
|
Springtree Healthcare and Rehab Center (ROANOKE, VA) |
63 / (3 stars) |
|
Star City Rehabilitation and Nursing (ROANOKE, VA) |
66 / (2 stars) |
|
South Roanoke Nursing and Rehabilitation (ROANOKE, VA) |
99 / (3 stars) |
|
Oakwood Health and Rehab Center (BEDFORD, VA) |
177.75 / (1 stars) |
|
Old Southwest Health and Rehabilitation (ROANOKE, VA) |
384.5 / (1 stars) |
Our Analysis
Best and Worst Nursing Homes in ROANOKE, VA
Here is our analysis of the Best Nursing Homes in ROANOKE and Worst Nursing Homes in ROANOKE so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for Old Southwest Health and Rehabilitation
A list of all of the registered owners for Old Southwest Health and Rehabilitation. This includes direct and indirect owners and managers.
Noted Deficiencies for Old Southwest Health and Rehabilitation
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for Old Southwest Health and Rehabilitation
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
Frequently Asked Questions About Old Southwest Health and Rehabilitation
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Old Southwest Health and Rehabilitation directly at 540-345-8139. Their admissions team can help determine what costs may be covered by your insurance and what out-of-pocket expenses to expect.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Resident Well-being
- Residents' general appearance
- Activity levels and engagement
- Social interaction opportunities
- Meal quality and dining experience
Questions to Ask
- What is the admission process?
- How are care plans developed?
- What activities are available?
- How do you handle emergencies?
Contact Information
Phone: 540-345-8139
Address:
324 KING GEORGE AVE SW
ROANOKE, VA 24016
Best Times to Call
- Weekday business hours for admissions
- Schedule tours in advance
- Ask about evening or weekend availability
- Emergency contact available 24/7
Important Information
Healthcare Decision Disclaimer: This information is for educational purposes only and should not replace professional medical advice or personal facility visits. Always tour facilities in person and consult with healthcare professionals when making nursing home decisions.
Data Transparency: All ratings, inspection scores, and facility information presented on this page are sourced from official government databases including:
- Centers for Medicare & Medicaid Services (CMS) Nursing Home Compare Database
- CMS Provider Information and Certification System
- Medicare Quality Reporting System
- State Health Department Inspection Reports
- COVID-19 Nursing Home Data from CMS
Data Accuracy: While we strive for accuracy, nursing home information can change frequently. Please verify current information directly with the facility. Data was last updated on July 01, 2025.
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