HARBORS HOME HEALTH / HOSPICE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4 out of 5): , Patient Recommendation: 84%
201 7TH STREET HOQUIAM, WA 98550
360-532-5454
Data date: Jan 17, 2024
The Most Important Data about HARBORS HOME HEALTH / HOSPICE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for HARBORS HOME HEALTH / HOSPICE is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 75% of its customers. This is LOWER than the national average. The percentage of patients who gave HARBORS HOME HEALTH / HOSPICE a rating of 9 or 10 was 84%. This is LOWER than the national average. The agency has been participating in Medicare since 08/05/1966. The agency costs LESS than the average agency nationally. The agency serves 36 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about HARBORS HOME HEALTH / HOSPICE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on HARBORS HOME HEALTH / HOSPICE
Data as of Jan 17, 2024
Address:
201 7TH STREET
HOQUIAM, WA 98550
Medicare Provider Number: 507020
Participating in Medicare Since: August 05, 1966
Ownership Type: VOLUNTARY NON-PROFIT - PRIVATE
Cost compared to national average: 97%
DTC Performance for HARBORS HOME HEALTH / HOSPICE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for HARBORS HOME HEALTH / HOSPICE.
Home Health Care Services
HARBORS HOME HEALTH / HOSPICE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for HARBORS HOME HEALTH / HOSPICE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by HARBORS HOME HEALTH / HOSPICE
HARBORS HOME HEALTH / HOSPICE provides home health care services in these zip codes.
98520 98526 98527 98535 98536 98537 98541 98547 98550 98552 98554 98557 98559 98561 98562 98563 98566 98568 98569 98571 98572 98575 98577 98579 98583 98586 98587 98590 98595 98614 98624 98631 98638 98640 98641 98644
Performance Measures for HARBORS HOME HEALTH / HOSPICE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.9% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 69.6% |
How Often Patients Got Better At Walking Or Moving Around | 87.5% |
How Often Patients Got Better At Getting In And Out Of Bed | 90% |
How Often Patients Got Better At Bathing | 92.5% |
How Often Patients' Breathing Improved | 96.1% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 87.5% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 11.3% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 18% |
Patient Survey Responses for HARBORS HOME HEALTH / HOSPICE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HARBORS HOME HEALTH / HOSPICE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 86% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 73% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 84% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 75% (Nat: 78%) Lower |
Medical Professionals Associated with HARBORS HOME HEALTH / HOSPICE
These are the doctors who are affiliated with HARBORS HOME HEALTH / HOSPICE.
- DANIEL FABIANO ( ORTHOPEDIC SURGERY - COLUMBIA LUTHERAN CHARITIES )
- STEPHEN DRASNIN ( FAMILY PRACTICE - SEA-MAR COMMUNITY HEALTH CENTER )
- JOHN BAUSHER ( FAMILY PRACTICE )
- IOAN NICOLESCU ( INTERNAL MEDICINE - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- YUE TENG ( FAMILY PRACTICE - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- LAURA UHLMANSIEK ( NURSE PRACTITIONER )
- JOSEPH KOHN ( NURSE PRACTITIONER - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- JOSEPH MCFADDEN ( NURSE PRACTITIONER - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- STEVEN HILL ( FAMILY PRACTICE - PACIFIC COUNTY HOSPITAL DISTRICT 2 )
- ELIZABETH SWIFT ( NURSE PRACTITIONER - QUINAULT INDIAN NATION )
- NIKKI HARTLEY-JONASON ( NURSE PRACTITIONER - PUBLIC HOSPITAL DISTRICT 3 OF PACIFIC COUNTY )
- EMILY DARR ( NURSE PRACTITIONER - PUBLIC HOSPITAL DISTRICT 3 OF PACIFIC COUNTY )
- MEL STRANGE ( FAMILY PRACTICE - GRAYS HARBOR COMMUNITY HOSPITAL )
- KATHA GAZDA ( NURSE PRACTITIONER - GRAYS HARBOR COMMUNITY HOSPITAL )
- JAMES KERBACHER ( FAMILY PRACTICE - SEA-MAR COMMUNITY HEALTH CENTER )
- NATHAN VALENTINE ( NURSE PRACTITIONER )
- MARCUS HEISLER ( FAMILY PRACTICE - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- LAURIE BELKNAP ( FAMILY PRACTICE - PUBLIC HOSPITAL DISTRICT 3 OF PACIFIC COUNTY )
- TOBI THALLER ( FAMILY PRACTICE - PACIFIC COUNTY HOSPITAL DISTRICT 2 )
- VANESSA FISHER ( NURSE PRACTITIONER )
- DANIELLE GLOVER-CLOUTIER ( NURSE PRACTITIONER - COWLITZ FAMILY HEALTH CENTER )
- BRENDA GRANT ( FAMILY PRACTICE - SEA-MAR COMMUNITY HEALTH CENTER )
- JOHNNY BELL ( GENERAL PRACTICE - SHOALWATER BAY TRIBE )
- CRAIG TEVELIET ( FAMILY PRACTICE - GRAYS HARBOR COMMUNITY HOSPITAL )
- KYLE SHAFER ( PHYSICIAN ASSISTANT - PUBLIC HOSPITAL DISTRICT 3 OF PACIFIC COUNTY )
- CLARA SHIN ( INTERNAL MEDICINE - MONTESANO INTERNAL MEDICINE PS )
- LAURA RAYKOWSKI ( NURSE PRACTITIONER - HOMETOWN FAMILY HEALTH )
- HANG CHAU-GLENDINNING ( FAMILY PRACTICE - CONFEDERATED TRIBES OF THE CHEHALIS RESERVATION )
- KATIE CLARKSON ( NURSE PRACTITIONER )
- LAURA ARMSTRONG ( FAMILY PRACTICE - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- DOUGLAS ABBOTT ( ORTHOPEDIC SURGERY - COLUMBIA LUTHERAN CHARITIES )
- PHILIP GIBBS ( INTERNAL MEDICINE )
- FATIMA GERARD ( NURSE PRACTITIONER - GRAYS HARBOR COMMUNITY HOSPITAL )
- STEVEN BELLINGER ( PHYSICIAN ASSISTANT - PUBLIC HOSPITAL DISTRICT 3 OF PACIFIC COUNTY )
- ANNE WONG MAY ( INTERNAL MEDICINE - GRAYS HARBOR COMMUNITY HOSPITAL )
- XINGWEI SUI ( MEDICAL ONCOLOGY - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- ASHLEY TAYLOR ( NURSE PRACTITIONER )
- ALEX KOSLOFF ( INTERNAL MEDICINE - GRAYS HARBOR COMMUNITY HOSPITAL )
- BONNIE MCREYNOLDS ( NURSE PRACTITIONER - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- KERBIE SALVADOR BARRANTES ( NURSE PRACTITIONER - GRAYS HARBOR COMMUNITY HOSPITAL )
- AMANDA ACHTERMAN ( FAMILY PRACTICE - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- AARON SASAKI ( INTERNAL MEDICINE )
- TANYA NEELY ( NURSE PRACTITIONER - BASTION HEALTH PC )
- PATRICK O'REILLY ( PHYSICIAN ASSISTANT - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- FAITH KAYES ( FAMILY PRACTICE - COLUMBIA LUTHERAN CHARITIES )
- AARON BROWN ( INTERNAL MEDICINE - COLUMBIA LUTHERAN CHARITIES )
- YONG SHIN ( INTERNAL MEDICINE - MONTESANO INTERNAL MEDICINE PS )
- LAURA HALLAK ( FAMILY PRACTICE - GRAYS HARBOR COMMUNITY HOSPITAL )
- LUIS HERRERA ( NURSE PRACTITIONER - SEA-MAR COMMUNITY HEALTH CENTER )
- ALBERT FABIANO ( INTERNAL MEDICINE - PUBLIC HOSPITAL DISTRICT 3 OF PACIFIC COUNTY )
- CHARLES BEST ( UROLOGY - GHCH PHYSICIAN SERVICES, LLC )
- SHELLY DUEBER ( FAMILY PRACTICE )