ASSURED HOME HEALTH AND HOSPICE: Ratings, Survey Results, and Analysis
CMS Five Star Rating (4.5 out of 5): , Patient Recommendation: 81%
1821 COOKS HILL ROAD SUITE 200 CENTRALIA, WA 98531
360-330-2640
Data date: Jan 17, 2024
The Most Important Data about ASSURED HOME HEALTH AND HOSPICE
We've looked at a lot of home health care agencies; this is what we think you need to see first. Read through this even if you do not have much time. (It's the tl;dr section.)
The overall 5-star Rating for ASSURED HOME HEALTH AND HOSPICE is 4.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 79% of its customers. This is HIGHER than the national average. The percentage of patients who gave ASSURED HOME HEALTH AND HOSPICE a rating of 9 or 10 was 81%. This is LOWER than the national average. The agency has been participating in Medicare since 01/02/1978. The agency costs LESS than the average agency nationally. The agency serves 68 ZIP codes.
To jump to a specific section of the review, here are the section headers: General Data, DTC rating, List of Services, Ratings, Service Area, Performance Measures, patient surveys, Medical Professionals.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ASSURED HOME HEALTH AND HOSPICE, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ASSURED HOME HEALTH AND HOSPICE
Data as of Jan 17, 2024
Address:
1821 COOKS HILL ROAD SUITE 200
CENTRALIA, WA 98531
Medicare Provider Number: 507042
Participating in Medicare Since: January 02, 1978
Ownership Type: PROPRIETARY
Cost compared to national average: 89%
DTC Performance for ASSURED HOME HEALTH AND HOSPICE
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for ASSURED HOME HEALTH AND HOSPICE.
Home Health Care Services
ASSURED HOME HEALTH AND HOSPICE offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
Services Offered | Services Not Offered |
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Ratings for ASSURED HOME HEALTH AND HOSPICE
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
Rating Type | Rating |
---|---|
5-Star Quality Rating | 4.5: |
HHCAHPS Survey Summary Star Rating | 3: |
Star Rating For Health Team Gave Care In A Professional Way | 3: |
Star Rating For Health Team Communicated Well With Them | 3: |
Star Rating Team Discussed Medicines, Pain, And Home Safety | 3: |
Star Rating For How Patients Rated Overall Care From Agency | 3: |
Service Area Covered by ASSURED HOME HEALTH AND HOSPICE
ASSURED HOME HEALTH AND HOSPICE provides home health care services in these zip codes.
98336 98355 98356 98361 98377 98501 98502 98503 98506 98512 98513 98516 98520 98524 98530 98531 98532 98533 98535 98537 98538 98539 98541 98542 98544 98547 98550 98552 98557 98562 98563 98564 98565 98568 98569 98570 98571 98572 98576 98577 98579 98581 98582 98583 98584 98585 98586 98587 98589 98590 98591 98592 98593 98595 98596 98597 98603 98609 98611 98612 98625 98626 98632 98642 98645 98647 98649 98674
Performance Measures for ASSURED HOME HEALTH AND HOSPICE
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
Question | Percentage |
---|---|
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 83% |
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 62.5% |
How Often Patients Got Better At Walking Or Moving Around | 90.2% |
How Often Patients Got Better At Getting In And Out Of Bed | 88.8% |
How Often Patients Got Better At Bathing | 90.9% |
How Often Patients' Breathing Improved | 92.5% |
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 85.9% |
How Often Home Health Patients Had To Be Admitted To The Hospital | 11.8% |
How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 15.3% |
Patient Survey Responses for ASSURED HOME HEALTH AND HOSPICE
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ASSURED HOME HEALTH AND HOSPICE to the national results for similar facilities.
Question | Percentage / Compared to National |
---|---|
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 85% (Nat: 86%) Lower |
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 80% (Nat: 82%) Lower |
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 81% (Nat: 85%) Lower |
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 79% (Nat: 78%) Higher |
Medical Professionals Associated with ASSURED HOME HEALTH AND HOSPICE
These are the doctors who are affiliated with ASSURED HOME HEALTH AND HOSPICE.
- JOHN BAUSHER ( FAMILY PRACTICE )
- SARAH LANDRUM ( FAMILY PRACTICE - LEWIS COUNTY COMMUNITY HEALTH SERVICES )
- HOLLY WELLS ( NURSE PRACTITIONER - PEACEHEALTH )
- ANDREA REPPHUN ( GENERAL PRACTICE - TUMWATER FAMILY PRACTICE CLINIC )
- IOAN NICOLESCU ( INTERNAL MEDICINE - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- RANDOLPH FISH ( PODIATRY )
- YUE TENG ( FAMILY PRACTICE - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- TERRY WILSON ( PHYSICIAN ASSISTANT - L G STECK MEMORIAL CLINIC P S )
- LAURA UHLMANSIEK ( NURSE PRACTITIONER )
- JOSEPH KOHN ( NURSE PRACTITIONER - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- JOSEPH MCFADDEN ( NURSE PRACTITIONER - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- ERIC KLEIN ( INTERNAL MEDICINE )
- STEVEN HILL ( FAMILY PRACTICE - PACIFIC COUNTY HOSPITAL DISTRICT 2 )
- MARK HANSEN ( FAMILY PRACTICE - LEWIS COUNTY HOSPITAL DISTRICT NO 1 )
- KRISTIE ANDREAS ( NURSE PRACTITIONER - COWLITZ FAMILY HEALTH CENTER )
- AMY WHITEHOUSE ( NURSE PRACTITIONER - BASTION HEALTH PC )
- MEL STRANGE ( FAMILY PRACTICE - GRAYS HARBOR COMMUNITY HOSPITAL )
- DIANE MARINES ( NURSE PRACTITIONER - LEWIS COUNTY COMMUNITY HEALTH SERVICES )
- JAMES KERBACHER ( FAMILY PRACTICE - SEA-MAR COMMUNITY HEALTH CENTER )
- NATHAN VALENTINE ( NURSE PRACTITIONER )
- LYNN ATHENS ( FAMILY PRACTICE - VPA PC )
- TIONG POUW ( INTERNAL MEDICINE )
- ALEX NIELSON ( FAMILY PRACTICE - KIRKPATRICK FAMILY CARE, PS )
- RONALD OMAN ( NURSE PRACTITIONER - GRAYS HARBOR COMMUNITY HOSPITAL )
- ANTHONY FRITZ ( INTERNAL MEDICINE - LEWIS COUNTY HOSPITAL DISTRICT NO 1 )
- MARCUS HEISLER ( FAMILY PRACTICE - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- ESTHER WILLIAMS ( NURSE PRACTITIONER - MARYS CORNER MEDICAL CLINIC INC PS )
- HEUNG IN ( FAMILY PRACTICE - PUBLIC HOSPITAL DISTRICT NO 1 OF MASON COUNTY )
- ALISON SPENCER ( FAMILY PRACTICE - NISQUALLY INDIAN TRIBE )
- JOHN RICHARDS ( INTERNAL MEDICINE )
- SHANE SON ( FAMILY PRACTICE )
- TIMOTHY RANDALL ( FAMILY PRACTICE - PEACEHEALTH )
- CHERI DORHAUER ( FAMILY PRACTICE - YELM FAMILY MEDICINE, PLLC )
- YO KONDO ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- THOMAS COOKE ( FAMILY PRACTICE - MARYS CORNER MEDICAL CLINIC INC PS )
- JONG WOOK BAN ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- JUSTIN WHEELER ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- RACHEL BALLOU ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- JASON WHITNEY ( NURSE PRACTITIONER - LEWIS COUNTY HOSPITAL DISTRICT NO 1 )
- EVELYN SABROE ( NURSE PRACTITIONER - CAPITAL MEDICAL CENTER PHYSICIANS LLC )
- AMY GRAHAM ( NURSE PRACTITIONER - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- LARISA RAASTAD ( FAMILY PRACTICE - HAWAII PERMANENTE MEDICAL GROUP INC )
- CAROLINE NELSON ( PHYSICIAN ASSISTANT - PEACEHEALTH )
- NICOLE BRUCKER ( NURSE PRACTITIONER - BASTION HEALTH PC )
- BRENDA GRANT ( FAMILY PRACTICE - SEA-MAR COMMUNITY HEALTH CENTER )
- CHRISTINA CAPLE ( PHYSICIAN ASSISTANT - WASHINGTON ORTHOPAEDIC CENTER INC PS )
- MARINA BERNDT ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- KAYLYN WAYMAN ( NURSE PRACTITIONER - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- CRAIG TEVELIET ( FAMILY PRACTICE - GRAYS HARBOR COMMUNITY HOSPITAL )
- FAITH MMBOROTHI ( NURSE PRACTITIONER - LEWIS COUNTY COMMUNITY HEALTH SERVICES )
- KERRY GAMBLE ( NURSE PRACTITIONER - CAPITAL MEDICAL CENTER PHYSICIANS LLC )
- CLARA SHIN ( INTERNAL MEDICINE - MONTESANO INTERNAL MEDICINE PS )
- ALEXANDRA HARMONY ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- ELVIRA KADYROVA ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- JIMMY WESSON ( INTERNAL MEDICINE - PUBLIC HOSPITAL DISTRICT NO 1 OF MASON COUNTY )
- JULIE DAY ( NURSE PRACTITIONER - GRAYS HARBOR COMMUNITY HOSPITAL )
- FLOYD SMITH ( INTERNAL MEDICINE )
- CAITLIN RODMAN ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- PAUL KNOUFF ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- ROBERT SHEPHERD ( INTERNAL MEDICINE - PEACEHEALTH )
- DEVIN SAWYER ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- KATIE CLARKSON ( NURSE PRACTITIONER )
- LAURA ARMSTRONG ( FAMILY PRACTICE - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- CYNTHIA WHITNEY ( FAMILY PRACTICE - TUMWATER FAMILY PRACTICE CLINIC )
- JEREMIAH CRANK ( INTERNAL MEDICINE - PEACEHEALTH )
- DALON LI ( FAMILY PRACTICE - PEACEHEALTH )
- JOHN DINH ( FAMILY PRACTICE - CAPITAL MEDICAL CENTER PHYSICIANS LLC )
- JONATHAN JAMITO ( INTERNAL MEDICINE - CAPITAL MEDICAL CENTER PHYSICIANS LLC )
- PHILIP GIBBS ( INTERNAL MEDICINE )
- RICHARD MARCH ( NURSE PRACTITIONER - LEWIS COUNTY COMMUNITY HEALTH SERVICES )
- RICHANNE CUNNINGHAM ( NURSE PRACTITIONER - BASTION HEALTH PC )
- ANNE WONG MAY ( INTERNAL MEDICINE - GRAYS HARBOR COMMUNITY HOSPITAL )
- NOERU OKAMURA ( FAMILY PRACTICE - CAPITAL MEDICAL CENTER PHYSICIANS LLC )
- ASHLEY TAYLOR ( NURSE PRACTITIONER )
- ALEX KOSLOFF ( INTERNAL MEDICINE - GRAYS HARBOR COMMUNITY HOSPITAL )
- LAURIE MCGEE ( NURSE PRACTITIONER )
- CURTIS REINKE ( INTERNAL MEDICINE )
- BONNIE MCREYNOLDS ( NURSE PRACTITIONER - GRAYS HARBOR COUNTY PUBLIC HOSPITAL DISTRICT NO 1 )
- LYNDA STAFFORD ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- REBECCA MOORE ( FAMILY PRACTICE - CAPITAL MEDICAL CENTER PHYSICIANS LLC )
- STEPHANIE LOOI ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- HUONG LAKIN ( FAMILY PRACTICE - SEA-MAR COMMUNITY HEALTH CENTER )
- BIJAN SHEIKHIZADEH ( PODIATRY )
- STEVEN RUDNICK ( INTERNAL MEDICINE - BEST NORTHWEST PHYSICIANS PLLC )
- COREY SULLIVAN ( FAMILY PRACTICE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- JULIE CALDERON ( NURSE PRACTITIONER - FAITH HOME CARE PRACTITIONERS PLLC )
- ROBERT MCELHANEY ( FAMILY PRACTICE - MARYS CORNER MEDICAL CLINIC INC PS )
- EDWARD CATES ( FAMILY PRACTICE - PIONEER FAMILY PRACTICE, PLLC )
- GERALD LEE ( INTERNAL MEDICINE - L G STECK MEMORIAL CLINIC P S )
- KEN LEE ( INTERNAL MEDICINE )
- MARGARET MARCHAND ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- TANYA NEELY ( NURSE PRACTITIONER - BASTION HEALTH PC )
- KAROLINA WILCZYNSKA OBERC ( FAMILY PRACTICE - TUMWATER FAMILY PRACTICE CLINIC )
- HARLEY MILLER ( GENERAL PRACTICE - L G STECK MEMORIAL CLINIC P S )
- DAVID ANDERSON ( INTERNAL MEDICINE - PUBLIC HOSPITAL DISTRICT NO 1 OF MASON COUNTY )
- NATALLIA TSESLIUKEVICH ( INTERNAL MEDICINE - CAPITAL MEDICAL CENTER PHYSICIANS LLC )
- CULLEN OWEN ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- JEROME ZECHMANN ( ORTHOPEDIC SURGERY - OLYMPIA ORTHOPAEDIC ASSOCIATES, PLLC )
- WILL LEIGHTY ( FAMILY PRACTICE - LACEY MEDICAL CLINIC PS )
- DERICK POTTER ( NURSE PRACTITIONER - FAITH HOME CARE PRACTITIONERS PLLC )
- MICHELLE RORIE ( NURSE PRACTITIONER - BASTION HEALTH PC )
- YONG SHIN ( INTERNAL MEDICINE - MONTESANO INTERNAL MEDICINE PS )
- RICHARD KIRKPATRICK ( INTERNAL MEDICINE - KIRKPATRICK FAMILY CARE, PS )
- CALVIN CLARKE ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES- WASHINGTON )
- ELIZABETH CRUZ ( INTERNAL MEDICINE - PEACEHEALTH )
- LUIS HERRERA ( NURSE PRACTITIONER - SEA-MAR COMMUNITY HEALTH CENTER )
- PERCY LYNCHARD ( NURSE PRACTITIONER - HERITAGE FAMILY MEDICINE )
- LYNNE TAN ( FAMILY PRACTICE - CAPITAL MEDICAL CENTER PHYSICIANS LLC )
- NICOLE LANDRY MORENO ( FAMILY PRACTICE - PEACEHEALTH )
- MEGAN COLBURN ( NURSE PRACTITIONER - SHOALWATER BAY TRIBE )
- ANGELA HAROLD ( PHYSICIAN ASSISTANT - OLYMPIA ORTHOPAEDIC ASSOCIATES, PLLC )
- ROBERT WIDROW ( INTERNAL MEDICINE )
- MELANIE ONDONG ( NURSE PRACTITIONER - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- KELLI JONES ( NURSE PRACTITIONER - LEWIS COUNTY COMMUNITY HEALTH SERVICES )
- EDWARD JANSEN ( INTERNAL MEDICINE - PROVIDENCE HEALTH AND SERVICES WASHINGTON )
- LUCINDA GRANDE ( FAMILY PRACTICE - PIONEER FAMILY PRACTICE, PLLC )
- SHELLY DUEBER ( FAMILY PRACTICE )